Western Digital My Passport Enterprise Manual de usuario

External Portable

My Passport™ Enterprise

Portable Hard Drive

User Manual

My Passport Enterprise User Manual

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning

this product. Most technical support questions can be answered through our knowledge base

or email support service at http://support.wdc.com. If the answer is not available or if you prefer,

please contact WD®at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This 30-

day period starts on the date of your first telephone contact with WD Technical Support. Email

support is free for the entire warranty period and our extensive knowledge base is available 24/

7. To help us keep you informed of new features and services, remember to register your

product online at http://register.wdc.com.

Accessing Online Support

Visit our product support website at http://support.wdc.com and choose from these topics:

• Downloads—Download drivers, software, and updates for your WD product.

• Registration—Register your WD product to get the latest updates and special offers.

• Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and

data recovery information.

• Knowledge Base—Search by keyword, phrase, or answer ID.

• Installation—Get online installation help for your WD product or software.

• WD Community—Share your thoughts and connect with other WD users.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and

system software versions available.

North America Asia Pacific

English 800.ASK.4WDC Australia 1 800 42 9861

(800.275.4932) China 800 820 6682/+65 62430496

Spanish 800.832.4778 Hong Kong +800 6008 6008

India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)

011 26384700 (Pilot Line)

Europe (toll free)* 00800 ASK4 WDEU Indonesia +803 852 9439

(00800 27549338) Japan 0120 994 120/00531 65 0442

Korea 02 703 6550

Europe +31 880062100 Malaysia +800 6008 6008/1 800 88 1908/+65 62430496

Middle East +31 880062100 Philippines 1 800 1441 0159

Africa +31 880062100 Singapore +800 6008 6008/+800 608 6008/+65 62430496

Taiwan +800 6008 6008/+65 62430496

* Toll free number is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,

Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

MY PASSPORT ENTERPRISE

USER MANUAL

TABLE OF CONTENTS – iii

Table of Contents

WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Operating System Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Disk Drive Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Power/Activity LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

USB 3.0 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Registering Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2 Connecting the Drive and Getting Started . . . . . . . . . . . . . . . . . . . . . . 4

A Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . 5

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

ICES/NMB-003 Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

CE Compliance for Europe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

GS Mark (Germany only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

KC Notice (Republic of Korea only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Environmental Compliance (China). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Warranty Information (All Regions Except Australia/New Zealand) . . . . . . . . . . . . . . . . . . . 6

Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Warranty Information (Australia/New Zealand) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

MY PASSPORT ENTERPRISE

USER MANUAL

ABOUT YOUR WD DRIVE – 1

About Your WD Drive

Welcome to your My Passport™Enterprise portable hard drive, a super-fast, high-

capacity mobile platform for a Microsoft®Windows®To Go workspace.

This introductory chapter includes the following topics:

Features

Kit Contents

Optional Accessories

Operating System Compatibility

Disk Drive Format

Physical Description

Registering Your Drive

Handling Precautions

Features

My Passport Enterprise is designed for Windows To Go and allows you to boot your

Windows 8 corporate workspace from a My Passport Enterprise on any PC certified for

use with Windows 7 or Windows 8 operating systems. The compact design and 500 GB

of storage space gives employees and contractors the ability to work in a secure

environment at home, while traveling or from a managed PC on-site. The image is self-

contained so there is no risk of confidential information being left behind on the host

system.

Fast and easy setup—Run the WD Compass utility with existing Windows tools and the

Windows 8 corporate desktop environment can be provisioned onto the My Passport

Enterprise drive. Click here and follow the simple steps. Your My Passport Enterprise

drive will be provisioned in minutes.

Up to 3X faster than USB 2.0*—My Passport Enterprise offers ultra-fast data transfers

and faster loading speeds for booting Windows To Go to your PC, allowing users to

instantly access data in a true plug-and-play mode.

*Performance may vary based on your hardware and system configuration.

Drive encryption protects your data—Windows To Go supports BitLocker drive

encryption. Data on the My Passport Enterprise separates itself from the host PC’s

internal hard drive to avoid any accidental data disclosure. It leaves no traces of data on

the host computer so your information is secure. It allows IT to provide an imaged

version of Windows 8 that reflects the Windows 8 corporate desktop environment.

WD quality inside and out—For over 20 years, millions of people worldwide have

trusted their data to WD hard drives. We are successful because we understand the

importance of your data and our first concern is keeping that data safe. WD is the only

spinning media company with a dedicated product configured to support Windows To

Go.

WD Compass—Instantly improve the provisioning time of Windows To Go on your

My Passport Enterprise. With WD Compass, installation time can be completed in

minutes.

Important: For the latest WD product information and news, visit our website at

www.wd.com. For the latest software, firmware, and product documentation and

information, go to http://products.wdc.com/updates.

MY PASSPORT ENTERPRISE

USER MANUAL

ABOUT YOUR WD DRIVE – 2

Kit Contents

As shown in Figure 1, your My Passport Enterprise drive kit includes the following:

• My Passport Enterprise portable hard drive

• USB 3.0 cable

• Quick Install Guide

• WD Compass software (included on the drive)

Optional Accessories

For information about optional accessories for this product, visit:

Operating System Compatibility

Your My Passport Enterprise drive and the WD Compass software are compatible with

the Windows 8 Enterprise operating system. After you connect the drive to your

computer and configure the Windows To Go workspace, you can use it on:

• Other Windows 8 computers

• Windows 7 computers

• Other computers that would support Windows 7 or later, even if they are running

Windows XP

For highest performance and reliability, always install the latest updates and service

pack (SP). Go to the Start menu and select Windows Update.

Disk Drive Format

Your My Passport Enterprise drive is formatted as a single NTFS partition for

compatibility with all updated Windows operating systems.

Figure 1. My Passport Drive Kit Components

US http://www.shopwd.com or http://www.wdstore.com

Canada http://www.shopwd.ca or http://www.wdstore.ca

Europe http://www.shopwd.eu or http://www.wdstore.eu

All others Contact WD Technical Support in your region. For a list of Technical Support

contacts, visit http://support.wdc.com and see Knowledge Base answer

ID 1048.

My Passport Enterprise

Portable Hard Drive

Quick Install Guide

USB 3.0 Cable

MY PASSPORT ENTERPRISE

USER MANUAL

ABOUT YOUR WD DRIVE – 3

Physical Description

As shown in Figure 2, the My Passport Enterprise drive has:

• A power/activity LED indicator

• A USB 3.0 interface port

Power/Activity LED

The power/activity LED shows the drive’s power state as follows:

USB 3.0 Interface

USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible with

USB 2.0. Connection to a USB 2.0 port transfers data at the port speed—up to 12 Mb/s.

Registering Your Drive

Always register your My Passport Enterprise drive to get the latest updates and special

offers. You can easily register your drive online at http://register.wdc.com.

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking

and installation. Rough handling, shock, or vibration can damage drives. Always observe

the following precautions when unpacking and installing your external storage product:

• Do not drop or jolt the drive.

• Do not move the drive during activity.

Figure 2. My Passport Enterprise Drive

LED Appearance Power State/Activity

On steady Idle

Fast flashing, approximately 3 times per second Activity

Slow flashing, approximately every 2.5 seconds System standby

Power/Activity LED

USB 3.0 Interface Port

MY PASSPORT ENTERPRISE

USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED – 4

Connecting the Drive and Getting Started

This chapter provides instructions for connecting the drive and preparing the

WD Compass software to host a Microsoft Windows To Go workspace:

1. Turn on your computer.

2. Connect the drive to your Windows 8 Enterprise computer as shown in Figure 3.

3. Verify that the drive appears under My Computer in Windows Explorer.

4. Open the drive listing in Windows Explorer and copy the WDCompass.exe file to the

desktop of your computer:

5. Double-click the WDCompass icon on your desktop to open a Command window

and verify that at least one successful modification is indicated:

6. Press any key to close the Command window.

Your My Passport drive is now ready to host a Microsoft Windows To Go workspace. For

information about provisioning a Windows To Go workspace on your drive, see:

http://technet.microsoft.com/en-us/library/hh831833.

Figure 3. Connecting the My Passport Drive

MY PASSPORT ENTERPRISE

USER MANUAL

COMPLIANCE AND WARRANTY INFORMATION – 5

Compliance and Warranty Information

This appendix includes the following topics:

Regulatory Compliance

Environmental Compliance (China)

Warranty Information (All Regions Except Australia/New Zealand)

Warranty Information (Australia/New Zealand)

GNU General Public License (“GPL”)

Regulatory Compliance

FCC Class B Information

This device has been tested and found to comply with the limits of a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This unit

generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio or television

reception. However, there is no guarantee that interference will not occur in a particular

installation. Any changes or modifications not expressly approved by WD could void the

user's authority to operate this equipment.

ICES/NMB-003 Compliance

Cet appareil de la classe B est conforme à la norme NMB-003 du Canada.

This device complies with Canadian ICES-003 Class B.

Safety Compliance

Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Safety of

Information Technology Equipment.

Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1: Sûreté

d'équipement de technologie de l'information.

This product is intended to be supplied by a listed limited power source, double

insulated, or direct plug-in power unit marked “Class 2.”

CE Compliance for Europe

Marking by the CE symbol indicates compliance of this system to the applicable Council

Directives of the European Union, including the EMC Directive (2004/108/EC) and the

Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with

the applicable directives has been made and is on file at Western Digital Europe.

MY PASSPORT ENTERPRISE

USER MANUAL

COMPLIANCE AND WARRANTY INFORMATION – 6

GS Mark (Germany only)

Machine noise - regulation 3. GPSGV: Unless declared otherwise, the highest level of

sound pressure from this product is 70db(A) or less, per EN ISO 7779.

Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel

beträgt 70 db(A) oder weniger gemäß EN ISO 7779, falls nicht anders gekennzeichnet

oder spezifiziert.

KC Notice (Republic of Korea only)

Environmental Compliance (China)

Warranty Information (All Regions Except Australia/

New Zealand)

Obtaining Service

WD values your business and always attempts to provide you the very best of service. If

this Product requires maintenance, either contact the dealer from whom you originally

purchased the Product or visit our product support website at http://support.wdc.com/

warranty/policy.asp for information on how to obtain service or a Return Material

Authorization (RMA). If it is determined that the Product may be defective, you will be

given an RMA number and instructions for Product return. An unauthorized return (i.e.,

one for which an RMA number has not been issued) will be returned to you at your

expense. Authorized returns must be shipped in an approved shipping container,

prepaid and insured, to the address provided on your return paperwork. Your original

box and packaging materials should be kept for storing or shipping your WD product. To

conclusively establish the period of warranty, check the warranty expiration (serial

number required) via http://support.wdc.com/warranty/policy.asp. WD shall have no

liability for lost data regardless of the cause, recovery of lost data, or data contained in

any Product placed in its possession.

기종별 사용자 안내문

B 급기기

(가정용방송통신기자재) 이기기는가정용(B 급) 전자파적합기기로서주로

가정에서사용하는것을목적으로하며, 모든지역에

서사용할수있습니다

䚼ӊৡ⿄ ᳝↦᳝ᆇ⠽䋼ܗ㋴

䪙(Pb) 䥬(Cd) ∲(Hg) ݁Ӌ䫀

(

Cr6+

)

໮⒈㘨㣃 (PBB) ໮⒈Ѡ㣃䝮 (PBDE)

ࣙ㺙义 OOO O O O

ࣙ㺙໪໇ OOO O O O

ܝᇐㅵ OOO O O O

⬉⑤ᣝ䪂 OOO O O O

HDD ᠬᶊ OOO O O O

EMI ໪໇ OOO O O O

Ͼᗻ࣪ᵓᴤ OOO O O O

Kensington 䫕ᣝ䬂 OOO O O O

㶎ϱ 6-32x6.35mm OOO O O O

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⬉⑤㒓 OOO O O O

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(

PCB

)

ঞ݊Ⳍᑨⱘ৘Ͼ㒘ӊǃIC ঞ䖲᥹఼Ǆ

O㧦㸼⼎ℸ䚼ӊ᠔⫼ⱘ᠔᳝ഛ䋼ᴤ᭭Ёࣙ৿ⱘℸ᳝↦៪᳝ᆇ⠽ԢѢ MCV 󰵼ޚЁⱘ䰤ࠊ㽕∖Ǆ

X㧦㸼⼎ℸ䚼ӊ᠔⫼ⱘഛ䋼ᴤ᭭Ё㟇ᇥ᳝ϔ⾡ᴤ᭭ࣙ৿ⱘℸ᳝↦៪᳝ᆇ⠽催Ѣ MCV 󰵼ޚЁⱘ䰤ࠊ㽕∖Ǆ

೼ߎ⦄ϔϾĀ;āⱘ᠔᳝ᚙމϟˈ:'䞛⫼ᆍ䆌ⱘᥦ䰸Ǆ

MY PASSPORT ENTERPRISE

USER MANUAL

COMPLIANCE AND WARRANTY INFORMATION – 7

Limited Warranty

WD warrants that the Product, in the course of its normal use, will for the term defined

below, be free from defects in material and workmanship and will conform to WD’s

specification therefor. The term of your limited warranty depends on the country in which

your Product was purchased. The term of your limited warranty is for 3 years in the

North, South and Central America region, 3 years in the Europe, the Middle East and

Africa region, and 3 years in the Asia Pacific region, unless otherwise required by law.

The term of your limited warranty period shall commence on the purchase date

appearing on your purchase receipt. WD shall have no liability for any Product returned if

WD determines that the Product was stolen from WD or that the asserted defect a) is not

present, b) cannot reasonably be rectified because of damage occurring before WD

receives the Product, or c) is attributable to misuse, improper installation, alteration

(including removing or obliterating labels and opening or removing external enclosures,

unless the product is on the list of limited user-serviceable products and the specific

alteration is within the scope of the applicable instructions, as found at http://

support.wdc.com/warranty/policy.asp), accident or mishandling while in the possession

of someone other than WD. Subject to the limitations specified above, your sole and

exclusive warranty shall be, during the period of warranty specified above and at WD’s

option, the repair or replacement of the Product.

The foregoing limited warranty is WD’s sole warranty and is applicable only to products

sold as new. The remedies provided herein are in lieu of a) any and all other remedies

and warranties, whether expressed, implied or statutory, including but not limited to, any

implied warranty of merchantability or fitness for a particular purpose, and b) any and all

obligations and liabilities of WD for damages including, but not limited to accidental,

consequential, or special damages, or any financial loss, lost profits or expenses, or lost

data arising out of or in connection with the purchase, use, or performance of the

Product, even if WD has been advised of the possibility of such damages. In the United

States, some states do not allow exclusion or limitations of incidental or consequential

damages, so the limitations above may not apply to you. This warranty gives you

specific legal rights, and you may also have other rights which vary from state to state.

Warranty Information (Australia/New Zealand)

Nothing in this warranty modifies or excludes your legal rights under the Australian

Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This

warranty identifies WD's preferred approach to resolving warranty claims which is likely

to be quick and simple for all parties.

No other warranties either express or implied by law, including but not limited to those

contained in the Sale of Goods Act, are made with respect to the Product. If you

purchased your Product in New Zealand for the purposes of a business, you

acknowledge and agree that the New Zealand Consumer Guarantees Act does not

apply. In Australia, our goods come with guarantees that cannot be excluded under the

Australian Consumer Law. You are entitled to a replacement or refund for a major failure

and compensation for any other reasonably foreseeable loss or damage. You are also

entitled to have the goods repaired or replaced if goods fail to be of acceptable quality

and the failure does not amount to a major failure. What constitutes a major failure is set

out in the Australian Consumer Law.

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