Western Digital MY PASSPORT AIR Manual de usuario

External Portable

My Passport™for Mac

Portable Hard Drive

User Manual

My Passport for Mac User Manual

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning

this product. Most technical support questions can be answered through our knowledge base

or email support service at http://support.wd.com. If the answer is not available or if you prefer,

please contact WD™at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This 30-

day period starts on the date of your first telephone contact with WD Technical Support. Email

support is free for the entire warranty period and our extensive knowledge base is available

24/7. To help us keep you informed of new features and services, remember to register your

product online at http://register.wd.com.

Accessing Online Support

Visit our product support website at http://support.wd.com and choose from these topics:

 Downloads—Download drivers, software, and updates for your WD product.

 Registration—Register your WD product to get the latest updates and special offers.

 Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and

data recovery information.

 Knowledge Base—Search by keyword, phrase, or Answer ID.

 Installation—Get online installation help for your WD product or software.

 WD Community—Share your thoughts and connect with other WD users.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and

system software versions available.

North America Europe (toll free)* 00800 ASK4 WDEU

English 800.ASK.4WDC (00800 27549338)

(800.275.4932) Europe +31 880062100

Spanish 800.832.4778 Middle East +31 880062100

Africa +31 880062100

Mexico 001 8002754932 Russia 8 10 8002 335 5011

South America Asia Pacific

Chile 1230 020 5871 Australia 1800 429 861 / 0011 800 2275 4932

Colombia 009 800 83247788 China 800 820 6682 / 400 627 6682

Venezuela 0800 100 2855 Hong Kong 3057 9031

Peru 0800 54003 India 1800 200 5789 / 1800 419 5591

Uruguay 000 413 598 3787 Indonesia 001 803 852 3993

Argentina 0800 4440839 Japan 0800 805 7293

Brazil 0800 7704932 Korea 02 2120 3415

0021 800 83247788 Malaysia 1800 817 477

New Zealand 0508 555 639 / 00800 2275 4932

Philippines 1800 1855 0277

Singapore 1800 608 6008

Taiwan 0800 225 593

Thailand 00 1800 852 5913

Other countries +86 21 2603 7560

* Toll free number available in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany,

Ireland, Italy, Netherlands, Norway, Poland, Slovakia, Spain, Sweden, Switzerland, United Kingdom.

MY PASSPORT FOR MAC

USER MANUAL

TABLE OF CONTENTS – iii

Table of Contents

WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Contacting WD Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Operating System Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Disk Drive Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

USB 3.0 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Power/Activity LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Registering Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 Connecting the Drive and Getting Started . . . . . . . . . . . . . . . . . . . . . . 5

Connecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Getting Started with the WD Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3 Locking and Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Password Protecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

With the WD Security or WD Drive Utilities Software . . . . . . . . . . . . . . . . . . . . . . . . 12

With the WD Drive Unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Changing Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Turning Off the Drive Lock Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

4 Managing and Customizing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . 17

Checking Drive Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Erasing the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the Drive Erase Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using Five Invalid Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Registering the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Safely Disconnecting the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Setting the Drive Sleep Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installing, Partitioning, and Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

MY PASSPORT FOR MAC

USER MANUAL

TABLE OF CONTENTS – iv

6 Using the Drive with a Windows Computer . . . . . . . . . . . . . . . . . . . . . 26

Reformatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

A Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . 27

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

ICES-003/NMB-003 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

CE Compliance For Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

KC Notice (Republic of Korea only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Environmental Compliance (China). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

MY PASSPORT FOR MAC

USER MANUAL

ABOUT YOUR WD DRIVE – 1

About Your WD Drive

Welcome to your My Passport™for Mac portable hard drive. This drive offers high

capacity in a sleek portable device. It features ultra-fast USB 3.0 connectivity and

password protection with hardware encryption to help protect your files from

unauthorized use.

This introductory chapter includes the following topics:

Features

Kit Contents

Optional Accessories

Operating System Compatibility

Physical Description

Registering Your Drive

Handling Precautions

Features

Major features of the My Passport for Mac drive include:

Ultra-fast transfer rates—When connected to a USB 3.0 port, your My Passport for

Mac drive lets you access and save files with blazing speed. Reduce transfer time by up

to three times when compared to USB 2.0 transfer time.*

*Performance may vary based on your hardware and system configuration.

Ultra-sleek design with high capacity—This ultra-sleek drive is thin and fast with

plenty of capacity for your important digital content.

USB 3.0 and USB 2.0 compatibility—With this single drive you get compatibility with

the latest USB 3.0 devices and backward compatibility with USB 2.0 devices as well.

WD Drive Utilities™software—Register your drive, set the drive sleep timer, run

diagnostics, and more using the WD Drive Utilities software.

WD Security™software—Set password protection and hardware encryption for your

drive to help protect your files from unauthorized use or access.

Durable enclosure protects the drive inside—We know your data is important to you.

So we build the drive inside to our demanding requirements for durability, shock

tolerance, and long-term reliability. Then, we protect the drive with a durable enclosure

designed for beauty.

USB-powered—Powered directly from the USB port on your computer. No separate

power supply is needed.

Important: For the latest WD product information and news, visit our website at

http://www.westerndigital.com. For the latest software, firmware, and product

documentation and information, go to http://support.wd.com/downloads.

MY PASSPORT FOR MAC

USER MANUAL

ABOUT YOUR WD DRIVE – 2

Kit Contents

As shown in Figure 1, your My Passport for Mac drive kit includes the following:

 My Passport for Mac portable hard drive, with the WD Drive Utilities and

WD Security software

 USB 3.0 cable

 Quick Install Guide

Optional Accessories

For information about optional accessories for WD products, visit:

Operating System Compatibility

Your M y P asspor t for Mac drive and the WD Drive Utilities and WD Security software are

compatible with the following operating systems:

Compatibility can vary, depending on hardware configuration and operating system.

Figure 1. My Passport for Mac Portable Hard Drive Kit Components

US www.wdstore.com

Canada www.wdstore.ca

Europe www.wdstore.eu

Australia www.wdstore.com.au

Singapore www.wdstore.sg

All others Contact WD Technical Support in your region. For a list of Technical Support

contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048.

Mac OS X Windows

 Snow Leopard

 Lion

 Mountain Lion

 Mavericks

 Yose mite

 Windows Vista®

 Windows 7

 Windows 8

 Windows 8.1

Quick Install Guide

USB 3.0 Cable

My Passport for Mac

Portable Hard Drive

MY PASSPORT FOR MAC

USER MANUAL

ABOUT YOUR WD DRIVE – 3

For highest performance and reliability, always install the latest updates and service

pack (SP). For Windows computers, go to the Start menu and select Windows Update.

For Mac computers, go to the Apple menu and select Software Update.

Disk Drive Format

Your My Passport for Mac drive is formatted as a single HFS+J partition for compatibility

with Mac OS X operating systems. If you want to use the drive with a Windows

computer, see “Reformatting the Drive” on page 26 and “Troubleshooting” on page 24.

Physical Description

As shown in Figure 2, the My Passport for Mac drive has:

 A USB 3.0 interface port

 A power/activity LED indicator

USB 3.0 Interface

USB 3.0 supports data transfer rates up to 5 Gb/s.

USB 3.0 is backward compatible with USB 2.0. Connection to a USB 2.0 port transfers

data at the port speed—up to 480 Mb/s.

Power/Activity LED

The power/activity LED shows the drive’s power state as follows:

Figure 2. My Passport for Mac Drive

LED Appearance Power State/Activity

On steady Idle

Fast flashing, approximately 3 times per second Activity

Slow flashing, approximately every 2.5 seconds System standby

USB 3.0 Interface Port

Power/Activity LED

MY PASSPORT FOR MAC

USER MANUAL

ABOUT YOUR WD DRIVE – 4

Registering Your Drive

Always register your My Passport for Mac drive to get the latest updates and special

offers. You can easily register your drive using the WD Drive Utilities software, as

described in “Registering the Drive” on page 21. Another way is to register online at

http://register.wd.com.

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking

and installation. Rough handling, shock, or vibration can damage drives. Always observe

the following precautions when unpacking and installing your external storage product:

 Do not drop or jolt the drive.

 Do not move the drive during activity.

MY PASSPORT FOR MAC

USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED – 5

Connecting the Drive and Getting Started

This chapter provides instructions for connecting the drive and installing the WD

software on your computer. It includes the following topics:

Connecting the Drive

Getting Started with the WD Software

Connecting the Drive

1. Turn on your computer.

2. Connect the drive to your computer as shown in Figure 3.

3. Verify that the My Passport drive appears under DEVICES in the Sidebar area of your

Finder display:

Note: If the External disks check box is selected on your Finder Preferences

dialog, the My Passport icon displays on your desktop:

Figure 3. Connecting the My Passport Drive

MY PASSPORT FOR MAC

USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED – 6

Your My Passport drive is now ready to use as an external storage device. You can

enhance its capabilities by installing the WD software that is on the drive:

 WD Drive Utilities

 WD Security

Getting Started with the WD Software

1. Double-click the My Passport Finder listing or desktop icon, and then double-click

the WD Apps Setup file on the screen that displays:

2. Click Next on the WD Apps Setup wizard, Software Installer dialog:

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