Western Digital MY PASSPORT AIR Manual de usuario

External Portable

My Passport®

Portable Hard Drive

User Manual

My Passport User Manual

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning

this product. Most technical support questions can be answered through our knowledge base

or email support service at http://support.wdc.com. If the answer is not available or if you prefer,

please contact WD®at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This 30-

day period starts on the date of your first telephone contact with WD Technical Support. Email

support is free for the entire warranty period and our extensive knowledge base is available 24/

7. To help us keep you informed of new features and services, remember to register your

product online at http://register.wdc.com.

Accessing Online Support

Visit our product support website at http://support.wdc.com and choose from these topics:

• Downloads—Download drivers, software, and updates for your WD product.

• Registration—Register your WD product to get the latest updates and special offers.

• Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and

data recovery information.

• Knowledge Base—Search by keyword, phrase, or answer ID.

• Installation—Get online installation help for your WD product or software.

• WD Community—Share your thoughts and connect with other WD users.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and

system software versions available.

North America Asia Pacific

English 800.ASK.4WDC Australia 1 800 42 9861

(800.275.4932) China 800 820 6682/+65 62430496

Spanish 800.832.4778 Hong Kong +800 6008 6008

India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)

011 26384700 (Pilot Line)

Europe (toll free)* 00800 ASK4 WDEU Indonesia +803 852 9439

(00800 27549338) Japan 0120 994 120/00531 65 0442

Korea 02 703 6550

Europe +31 880062100 Malaysia +800 6008 6008/1 800 88 1908/+65 62430496

Middle East +31 880062100 Philippines 1 800 1441 0159

Africa +31 880062100 Singapore +800 6008 6008/+800 608 6008/+65 62430496

Taiwan +800 6008 6008/+65 62430496

* Toll free number is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,

Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

MY PASSPORT

USER MANUAL

TABLE OF CONTENTS – iii

Table of Contents

WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Operating System Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Disk Drive Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Power/Activity LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

USB 3.0 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Registering Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 Connecting the Drive and Getting Started . . . . . . . . . . . . . . . . . . . . . . 5

Connecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Getting Started with the WD Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3 WD SmartWare Software Functional Overview . . . . . . . . . . . . . . . . . . 13

Home Tab Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Backup Tab Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Retrieve Tab Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Settings Tab Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Help Tab Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4 Backing Up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

How the Backup Function Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Backing Up Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

5 Retrieving Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

How the Retrieve Function Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Retrieving Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

6 Locking and Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Password Protecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Unlocking the Drive with the WD Security or WD Drive Utilities software . . . . . . . . . . . . . . . . 38

Unlocking the Drive with the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Unlocking the Drive with the WD Drive Unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

MY PASSPORT

USER MANUAL

TABLE OF CONTENTS – iv

Changing Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Turning Off the Drive Lock Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

7 Managing and Customizing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . 43

Using the WD Quick View Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Opening the WD SmartWare Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Checking Drive Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Safely Disconnecting the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Monitoring Icon Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Setting the Drive Sleep Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Registering the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Checking Drive Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Erasing the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using the Drive Erase Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using the WD Drive Unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

8 Managing and Customizing the Software . . . . . . . . . . . . . . . . . . . . . . 52

Specifying the Number of Backup Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Specifying a Different Retrieve Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Uninstalling the WD Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

9 Using the Drive with a Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Reformatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Installing the Drive on Mac Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Installing, Partitioning, and Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

A Installing an SES Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Installing on Windows XP Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Installing the Driver Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Installing the Driver Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Installing on Windows Vista Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Installing the Driver Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Installing the Driver Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Installing on Windows 7 and Windows 8 Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

MY PASSPORT

USER MANUAL

TABLE OF CONTENTS – v

B Compliance and Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

ICES-003/NMB-003 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

CE Compliance For Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

KC Notice (Republic of Korea only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Environmental Compliance (China). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

MY PASSPORT

USER MANUAL

ABOUT YOUR WD DRIVE – 1

About Your WD Drive

Welcome to your My Passport®portable hard drive, an elegant, high-capacity storage

solution for all the chapters of your digital life. Our latest edition features visual, easy-to-

use, automatic, continuous backup software, and drive lock security protection.

My Passport offers high capacity in a sleek portable drive. It features ultra-fast USB 3.0

connectivity, automatic backup software, and password protection and hardware

encryption to help protect your files from unauthorized use, with plenty of room to store

all your files.

This introductory chapter includes the following topics:

Features

Kit Contents

Optional Accessories

Operating System Compatibility

Disk Drive Format

Physical Description

Registering Your Drive

Handling Precautions

Features

Major features of the My Passport drive include:

Ultra-fast transfer rates—When connected to a USB 3.0 port, My Passport lets you

access and save files with blazing speed. Reduce transfer time by up to three times

when compared to USB 2.0 transfer time.*

*Performance may vary based on your hardware and system configuration.

USB 3.0 and USB 2.0 compatibility—With this single drive you get compatibility with

your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you are ready to

step up to the next generation.

High-capacity, small design—Offering up to 2 TB capacity in a compact drive, My

Passport is the ideal companion for anyone with lots of videos, photos, music, and files

that they want to protect and take on the road.

WD SmartWareTM—Automatic, continuous backup software works quietly in the

background to help protect your data using minimal PC resources. Whenever you add or

change a file, it is instantly backed up.

WD Security™—Set password protection and hardware encryption for your drive to

help protect your files from unauthorized use or access.

WD Drive Utilities™—Register your drive, set the drive sleep timer, run diagnostics, and

more using WD Drive Utilities.

USB-powered—Powered directly from the USB port on your PC. No separate power

supply is needed.

MY PASSPORT

USER MANUAL

ABOUT YOUR WD DRIVE – 2

WD quality inside and out—We know your data is important to you. So we build the

drive inside to our demanding requirements for durability, shock tolerance, and long-

term reliability. Then, we protect the drive with a durable enclosure designed for beauty

and protection.

Kit Contents

As shown in Figure 1, your My Passport drive kit includes the following:

• My Passport portable hard drive

• USB 3.0 cable

• Quick Install Guide

• WD SmartWare, WD Security, and WD Drive Utilities software (included on the

drive)

Optional Accessories

For information about optional accessories for WD products, visit:

Operating System Compatibility

Your My Passport drive and the WD Security and WD Drive Utilities software are

compatible with the following operating systems:

Important: For the latest WD product information and news, visit our website at

http://www.westerndigital.com. For the latest software, firmware, and product

documentation and information, go to http://support.wdc.com/downloads.

Figure 1. My Passport Drive Kit Components

US http://www.shopwd.com or http://www.wdstore.com

Canada http://www.shopwd.ca or http://www.wdstore.ca

Europe http://www.shopwd.eu or http://www.wdstore.eu

All others Contact WD Technical Support in your region. For a list of Technical Support

contacts, visit http://support.wdc.com and see Knowledge Base answer

ID 1048.

Windows®Mac OS X

• Windows XP

• Windows Vista®

• Windows 7

• Windows 8

• Leopard

• Snow Leopard

• Lion

• Mountain Lion

My Passport

Portable Hard Drive

Quick Install Guide

USB 3.0 Cable

MY PASSPORT

USER MANUAL

ABOUT YOUR WD DRIVE – 3

The WD SmartWare software is compatible with the following operating systems:

Compatibility can vary, depending on hardware configuration and operating system.

For highest performance and reliability, always install the latest updates and service

pack (SP). For Windows computers, go to the Start menu and select Windows Update.

For Mac computers, go to the Apple menu and select Software Update.

Disk Drive Format

Your My Passport drive is formatted as a single NTFS partition for compatibility with all

updated Windows operating systems. If you want to use the drive with a Mac computer,

see “Reformatting the Drive” on page 54 and “Troubleshooting” on page 55.

Physical Description

As shown in Figure 2, the My Passport drive has:

• A power/activity LED indicator

• A USB 3.0 interface port

Power/Activity LED

The power/activity LED shows the drive’s power state as follows:

USB 3.0 Interface

USB 3.0 supports data transfer rates up to 5 Gb/s and is backward compatible with USB

2.0. Connection to a USB 2.0 port transfers data at up to 480 Mb/s.

Windows

• Windows XP

• Windows Vista

• Windows 7

• Windows 8

Figure 2. My Passport Drive

LED Appearance Power State/Activity

On steady Idle

Fast flashing, approximately 3 times per second Activity

Slow flashing, approximately every 2.5 seconds System standby

Power/Activity LED

USB 3.0 Interface Port

MY PASSPORT

USER MANUAL

ABOUT YOUR WD DRIVE – 4

Registering Your Drive

Always register your My Passport drive to get the latest updates and special offers. You

can easily register your drive using the WD Drive Utilities software, as described in

“Registering the Drive” on page 45. Another way is to register online at http://

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking

and installation. Rough handling, shock, or vibration can damage drives. Always observe

the following precautions when unpacking and installing your external storage product:

• Do not drop or jolt the drive.

• Do not move the drive during activity.

MY PASSPORT

USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED – 5

Connecting the Drive and Getting Started

This chapter provides instructions for connecting the drive and installing the WD Drive

Utilities, WD Security, and WD SmartWare software on your computer. It includes the

following topics:

Connecting the Drive

Getting Started with the WD Software

Connecting the Drive

1. Turn on your computer.

2. Connect the drive to your computer as shown in Figure 3.

3. Verify that the drive appears under My Computer in Windows Explorer.

4. If a Found New Hardware screen appears, click Cancel to close it. The WD software

installs the proper driver for your drive.

Your My Passport drive is now ready to use as an external storage device. You can

enhance its capabilities by installing the WD software that is on the drive:

• WD Security

• WD Drive Utilities

• WD SmartWare

See “Getting Started with the WD Software” on page 6.

Figure 3. Connecting the My Passport Drive

Otros manuales para MY PASSPORT AIR

Tabla de contenidos

Otros manuales de Almacenamiento de Western Digital

Western Digital

Western Digital WD1600AAJB - Caviar 160 GB Hard Drive Manual de usuario

Western Digital

Western Digital WD3200AAJB - Caviar 320 GB Hard Drive Manual de operación

Western Digital

Western Digital My Book Essential Edition Manual de usuario

Western Digital

Western Digital WDBAAC2500ACH - My Passport Elite Manual de usuario

Western Digital

Western Digital WDG1S10000 - My DVR Expander Manual de usuario

Western Digital

Western Digital WDG1T2500N - My Book Pro Edition 250 GB External Hard... Instrucciones de instalación

Western Digital

Western Digital WDMT3200 - My Passport Studio Manual de usuario

Western Digital

Western Digital WDBAAF0010HBK - My Book Essential 1 TB External Hard... Manual de usuario

Western Digital

Western Digital WDE1MS1200 Manual de usuario

Western Digital

Western Digital My Passport Pro Manual de usuario

Western Digital

Western Digital WD10000E035 - Elements Desktop Manual de lista de piezas

Western Digital

Western Digital WDH1Q10000 - Studio Edition Manual de usuario

Western Digital

Western Digital Ultrastar Data60 Manual de usuario

Western Digital

Western Digital WDBAAJ0020HSL - My Book Studio Manual de usuario

Western Digital

Western Digital WD VelociRaptor WD1500BLFS Manual de usuario

Western Digital

Western Digital My Passport Pro Manual de usuario

Western Digital

Western Digital Scorpio Black WD1200BEKT Manual de usuario

Western Digital

Western Digital HDD-WD101PURZ Manual de usuario

Western Digital

Western Digital WDBAAU0010HBK - Elements Desktop Manual de usuario

Western Digital

Western Digital WD5000LUCT Manual de usuario

Western Digital

Western Digital WD1600AAJB - Caviar 160 GB Hard Drive Manual de usuario

Western Digital

Western Digital My Book Mirror Edition Manual de usuario

Western Digital

Western Digital 13000RTL - 13 GB Caviar Drive Manual de usuario

Western Digital

Western Digital WDBAAA2500Axx - My Passport Essential Manual de usuario

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QNAP TS 32PXU Series Manual de usuario

LaCie

LaCie RUGGED RAID Manual de usuario

Freecom

Freecom CLS DOCK Manual de usuario

PNY

PNY Attache P-FD64MBATT3 Manual de usuario

HP StorageWorks MSL2024 Manual de usuario

OLT

OLT 6x6 Maximizer Manual de usuario

Transcend

Transcend JetFlash 160 Manual de usuario

LaCie

LaCie RUGGED MINI Manual de usuario

Thunderbolt

Thunderbolt 600 Manual de usuario

Panasonic

Panasonic LB-DH8 series Manual

Intel

Intel RAID High Availability Manual de usuario

LaCie

LaCie 12big Thunderbolt 3 Manual de usuario

Spectra Logic

Spectra Logic T-Series Spectra T50e Manual de usuario

Panasonic

Panasonic LKM-F931-1 Manual de usuario

Tabernus

Tabernus Enterprise Erase E2400 Manual de usuario

Rocstor

Rocstor COMMANDER 3F series Manual de usuario

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Dell PowerVault MD3600f Series Manual de usuario