Western Digital My Book Studio Manual de usuario

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My Book™

User Manual

My Book User Manual

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning

this product. Most technical support questions can be answered through our knowledge base

or email support service at http://support.wd.com. If the answer is not available or if you prefer,

please contact WD™at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This 30-

day period starts on the date of your first telephone contact with WD Technical Support. Email

support is free for the entire warranty period and our extensive knowledge base is available 24/

7. To help us keep you informed of new features and services, remember to register your

product online at http://register.wd.com.

Accessing Online Support

Visit our product support website at http://support.wd.com and choose from these topics:

 Downloads—Download drivers, software, and updates for your WD product.

 Registration—Register your WD product to get the latest updates and special offers.

 Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and

data recovery information.

 Knowledge Base—Search by keyword, phrase, or Answer ID.

 Installation—Get online installation help for your WD product or software.

 WD Community—Share your thoughts and connect with other WD users.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and

system software versions available.

North America Europe (toll free)* 00800 ASK4 WDEU

English 800.ASK.4WDC (00800 27549338)

(800.275.4932) Europe +31 880062100

Spanish 800.832.4778 Middle East +31 880062100

Africa +31 880062100

Mexico 001 8002754932 Russia 8 10 8002 335 5011

South America Asia Pacific

Chile 1230 020 5871 Australia 1800 429 861 / 0011 800 2275 4932

Colombia 009 800 83247788 China 800 820 6682 / 400 627 6682

Venezuela 0800 100 2855 Hong Kong 3057 9031

Peru 0800 54003 India 1800 200 5789 / 1800 419 5591

Uruguay 000 413 598 3787 Indonesia 001 803 852 3993

Argentina 0800 4440839 Japan 0800 805 7293

Brazil 0800 7704932 Korea 02 2120 3415

0021 800 83247788 Malaysia 1800 817 477

New Zealand 0508 555 639 / 00800 2275 4932

Philippines 1800 1855 0277

Singapore 1800 608 6008

Taiwan 0800 225 593

Thailand 00 1800 852 5913

Other countries +86 21 2603 7560

* Toll free number available in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany,

Ireland, Italy, Netherlands, Norway, Poland, Slovakia, Spain, Sweden, Switzerland, United Kingdom.

MY BOOK

USER MANUAL

TABLE OF CONTENTS – iii

Table of Contents

WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Operating System Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Disk Drive Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Power/Activity LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

USB 3.0 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Kensington® Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Registering Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2 Connecting the Drive and Getting Started . . . . . . . . . . . . . . . . . . . . . . 6

Connecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Getting Started with the WD Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3 Backing Up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

How the Backup Function Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Backing Up Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

4 Restoring Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

How the Restore Function Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Restoring Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5 Locking and Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Password Protecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

With the WD Security or WD Drive Utilities Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

With the WD Drive Unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Changing Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Turning Off the Drive Lock Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

6 Managing and Customizing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . 28

Checking Drive Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Erasing the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the Drive Erase Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using Five Invalid Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

MY BOOK

USER MANUAL

TABLE OF CONTENTS – iv

Registering the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Setting the Drive Sleep Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Using the WD Quick View Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Checking Drive Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Monitoring Icon Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Safely Disconnecting the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

7 Managing and Customizing the Software . . . . . . . . . . . . . . . . . . . . . . 35

Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuring Your Cloud Service Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Uninstalling the WD Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

8 Using the Drive with a Mac Computer . . . . . . . . . . . . . . . . . . . . . . . . . 39

Reformatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Installing, Partitioning, and Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

A Installing the SES Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Installing on Windows Vista Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Installing on Windows 7 and Windows 8 Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

B Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . 47

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

ICES-003/NMB-003 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

CE Compliance For Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

GS Mark (Germany only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

KC Notice (Republic of Korea only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Environmental Compliance (China). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Warranty Information (All Regions Except Australia/New Zealand) . . . . . . . . . . . . . . . . . . 49

Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Warranty Information (Australia/New Zealand) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

MY BOOK

USER MANUAL

ABOUT YOUR WD DRIVE – 1

About Your WD Drive

Secure your precious memories on My Book™desktop storage. This USB 3.0 drive is

optimized for the fastest possible data transfer rates and features complete protection

for your files. The WD Backup™software protects your precious memories. The Acronis®

True Image (ATI) WD Edition software provides complete system backup. Password

protection with hardware encryption keeps your private stuff private.

This introductory chapter includes the following topics:

Features

Kit Contents

Optional Accessories

Operating System Compatibility

Disk Drive Format

Physical Description

Registering Your Drive

Handling Precautions

Features

Secure your precious memories on My Book desktop storage with ultra-fast USB 3.0

connectivity, WD Backup software, Acronis True Image system-level software and

password protection.

Ultra-fast transfer rates—My Book desktop storage is optimized for the fastest

possible data transfer rates. Connect this drive to a SuperSpeed USB 3.0 port to access

and save files in record time.

Massive capacity—Plenty of room to store and protect your precious memories and

important files.

Automatic backup software—The WD Backup software works quietly in the

background to help protect your data using minimal computer resources.

Local and cloud backup—The WD Backup software lets you choose. Back up your files

to your My Book drive or back up your files to the cloud using your Dropbox™account.

(A Dropbox account is required for cloud backup. Cloud services can be changed,

terminated or interrupted at any time and can vary by country.)

System-level backup—Acronis True Image (ATI) WD Edition software backs up your

files on a system level so that if you ever need to recover your system files, you have

them close at hand:

 ATI WD Edition software download: http://products.wd.com/wdacronis

 ATI WD Edition user guide download: http://products.wd.com/wdacronis/um

More access—Our free Windows®8 App makes it easy to discover, organize, and enjoy

photos, videos and music libraries stored on your My Book drive using a Windows 8

computer. Go to the Windows Store for your free download.

Universal connectivity—With this drive you get connectivity with the latest USB 3.0

devices as well as backward compatibility with USB 2.0 devices.

MY BOOK

USER MANUAL

ABOUT YOUR WD DRIVE – 2

Password protection for privacy—Gain peace of mind knowing that your data is

protected from unauthorized access with password protection and encryption.

WD quality inside and out—For over 20 years, millions of people worldwide have

trusted their data to WD hard drives. We are successful because we understand the

importance of your data and our first concern is keeping that data safe.

Kit Contents

As shown in Figure 1, your My Book drive kit includes the following:

 My Book drive, with the WD Backup, WD Drive Utilities™, and WD Security™software

 USB 3.0 cable

 AC adapter

 Quick Install Guide

Important: For the latest WD product information and news, visit our website at

http://www.westerndigital.com. For the latest software, firmware, and product

documentation and information, go to http://support.wd.com/downloads.

For Acronis True Image (ATI) WD Edition software and user guide downloads, go to:

 ATI WD Edition software download: http://products.wd.com/wdacronis

 ATI WD Edition user guide download: http://products.wd.com/wdacronis/um

Figure 1. My Book Drive Kit Components

My Book Drive AC Adapter

Quick Install Guide

USB 3.0 Cable

MY BOOK

USER MANUAL

ABOUT YOUR WD DRIVE – 3

Optional Accessories

For information about optional accessories for WD products, visit:

Operating System Compatibility

Your My Book drive and the WD Drive Utilities and WD Security software are compatible

with the following operating systems:

The WD Backup software is compatible with the following operating systems:

Compatibility can vary, depending on hardware configuration and operating system.

For highest performance and reliability, always install the latest updates and service

pack (SP). For Windows computers, go to the Start menu and select Windows Update.

For Mac computers, go to the Apple menu and select Software Update or App Store.

Disk Drive Format

Your My Book drive is formatted as a single NTFS partition for compatibility with all

updated Windows operating systems. If you want to use the drive with a Mac computer,

see “Reformatting the Drive” on page 39 and “Troubleshooting” on page 40.

US www.wdstore.com

Canada www.wdstore.ca

Europe www.wdstore.eu

Australia www.wdstore.com.au

Singapore www.wdstore.sg

All others Contact WD Technical Support in your region. For a list of Technical

Support contacts, visit http://support.wd.com and see Knowledge Base

Answer ID 1048.

Windows Mac OS X

 Windows Vista®

 Windows 7

 Windows 8

 Windows 8.1

 Snow Leopard

 Lion

 Mountain Lion

 Mavericks

 Yosemite

 Windows Vista

 Windows 7

 Windows 8

 Windows 8.1

MY BOOK

USER MANUAL

ABOUT YOUR WD DRIVE – 4

Physical Description

As shown in Figure 2, the My Book drive has:

 A power/activity LED indicator on the front

 The power connector, interface port, and a security slot on the back

Power/Activity LED

The power/activity LED shows the drive’s power state as follows:

USB 3.0 Interface

USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible

with USB 2.0. Connection to a USB 2.0 port transfers data at the port speed—up to

480 Mb/s

Kensington® Security Slot

For drive security, the Kensington security slot accepts a standard Kensington security

cable (sold separately). For more information about the Kensington security slot and

available products, visit www.kensington.com.

LED Appearance Power State/Activity

On steady Idle

Fast flashing, approximately 3 times per second Activity

Slow flashing, approximately every 2.5 seconds System standby

Figure 2. My Book Drive

Power/Activity LED

Security Slot

USB 3.0

Power Connector

MY BOOK

USER MANUAL

ABOUT YOUR WD DRIVE – 5

Registering Your Drive

Always register your My Book drive to get the latest updates and special offers. You can

easily register your drive using the WD Drive Utilities software, as described in

“Registering the Drive” on page 32. Another way is to register online at

http://register.wd.com.

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking

and installation. Drives may be damaged by rough handling, shock, or vibration. Always

observe the following precautions when unpacking and installing your external storage

product:

 Do not drop or jolt the drive.

 Do not move the drive during activity.

 Do not use this product as a portable drive.

 To allow proper ventilation, do not block any of the drive enclosure’s air slots.

MY BOOK

USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED – 6

Connecting the Drive and Getting Started

This chapter provides instructions for connecting the drive and installing the WD

software on your computer. It includes the following topics:

Connecting the Drive

Getting Started with the WD Software

Connecting the Drive

1. Turn on your computer.

2. Connect the drive to your computer as shown in Figure 3.

3. Verify that the drive appears in your computer’s file management utility listing.

4. If a Found New Hardware screen appears, click Cancel to close it. The WD software

installs the proper driver for your drive.

Your drive is now ready to use as an external storage device. You can enhance its

capabilities by installing the WD software that is on the drive:

 WD Backup

 WD Security

 WD Drive Utilities

 WD Quick View

Figure 3. Connecting the Drive

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