
SpecificaƟons
Power Supply 120 / 240 VAC, 50/60 Hz
Maximum Load 15 A, resisve
Maximum Power 1800 W at 120 VAC / 3600 W at 240 VAC
GFCI Class A (5 mA trip nominal)
Environment Indoor dry locaon only
Storage Temperature 0ᵒF to 120ᵒF (-17ᵒC to 49ᵒC)
ETL Lisng Control No. 3037530. Conforms to UL 873, UL 943,
CSA C22.2 No. 24, CSA/CAN C22.2 No. 144.
Problem Display Soluon
The following are common issues and solutions. A more complete list and
more solutions are on the manufacturer website.
No heat
GFCI TRIP
Light
Reset by turning control off/on.
Reset by turning circuit breaker off/on.
Electrician: Check for loose wire connections at
breaker and junctions. Check for short-circuit to
ground on heating system.
No heat HEATING
Light
Allow sufficient time. Verify floor is insulated.
Electrician: Check for correct resistance between
heating system power lead wires. Check for correct
voltage supplied to heating system. Check for correct
amps drawn by heating system.
No lights
showing None
Reset circuit breaker.
Check contacts between Power Module and Front
Module and clean with alcohol wipe.
Electrician: Check for loose wire connections at
circuit breaker and junctions. Check for correct
voltage between LINE1 and LINE2.
Error Codes: An error code may display due to a power glitch or other false
issue. Always:
1. Try clearing the Error code once by turning the control off, resetting the
circuit breaker, and then turning the control back on.
2. Check the contacts between Power Base and Front Module for dirt or
damage. Turn the circuit breaker off and remove the Front Module. Are
the contacts bent or dirty? Try gently cleaning them with a rubbing alcohol
wipe. Dirt or oil may have contaminated them during installation. In most
locations this step may be performed without an electrician since there
is no power available.
3. Check that the Mounting Screws are not too tight causing distortion. Turn
the circuit breaker off and remove the Front Module. Back the screws out
until the Power Base is just snug to the wall.
4. Check that both clips at the top are engaged and that the screw at the
bottom is snug.
If these actions and the following do not resolve the issue, turn off the
circuit breaker and contact the manufacturer for direction. Do not continue
using the system to prevent further risk of damage, fire, or electrical shock.
No heat
Power Light
blinking
No signal or incorrect signal from thermostat.
Electrician: Check Communication Wire connections
and polarity of wires (A to A, B to B).
No heat
Power and
Heating
lights
blinking
Contacts or internal connections may be faulty.
Check connections and mounting screws as stated
above.
Limited Warranty
Watts Radiant warrants this control (the product) to be free from defect in
material and workmanship for a period of (3) years from the date of original
purchase from authorized dealers. During this period, Watts Radiant will replace
the product or refund the original cost of the product at Watts Radiant’s option,
without charge, if the product is proven defective in normal use. Please return
the control to your distributor to begin the warranty process.
This limited warranty does not cover shipping costs. Nor does it cover a product
subjected to misuse or accidental damage. This warranty does not cover the
cost of installation, diagnosis, removal or reinstallation, or any material costs
or loss of use.
This limited warranty is in lieu of all other warranties, obligations, or liabilities
expressed or implied by the company. In no event shall Watts Radiant be liable for
consequential or incidental damages resulting from installation of this product.
Some states or provinces do not allow limitations on how long an implied
warranty lasts, or the exclusion or limitation of incidental or consequential
damages, so the above exclusions or limitations may not apply to you. This
warranty gives you specific legal rights and you may also have other rights that
vary from state to state.
Troubleshooting
If problems arise with the thermostat, please consult this troubleshooting guide.
If not qualified to perform electrical work, it is highly recommended a qualified,
licensed electrician be hired. Any electrical troubleshooting work should
be performed with the power removed from the circuit, unless otherwise
noted. Although this troubleshooting guide is provided to assist with problems
experienced with a system, results are never guaranteed. Watts Radiant does
not assume any liability or responsibility for damage or injury that may occur
from using this guide. If problems with the system persist, call the manufacturer.
A Watts Water Technologies Company USA: Springeld, MO • Tel. (800) 276-2419 •
Fax: (417) 864-8161 • www.wattsradiant.com
IOM-WR-SS-Relay2 1408 © 2014 Watts Radiant
WARNING: This product contains chemicals known to the State of California to cause cancer
and birth defects or other reproductive harm. For more information: www.watts.com/prop65