Note: If there is a sealing ring left by the old lter element in the lter bottle, please
take out the sealing ring and put it in the lter element.
Step 4: Flush the system
Flush the system by turning on a few cold-water faucets. Allow the water to run until
the air and carbon has been purged. Water may be cloudy initially as the lters and
system clear of trapped air. New activated carbon lter cartridges may contain loose
carbon and air bubbles after installation.
Frequently Asked Questions
Q: Why does water leak from the housing connection?
A:
The O-ring may not be in place or not enough teon tape on the threads. Reapply
teon tape and tighten. If it still leaks after adjusting the O-ring or threads, please
contact us.
Q: Why does water leak from the pressure release button?
A:
The pressure release button has a screw under the bracket. Simply tighten that
screw and the leaking should stop.
Q: Why does water appear cloudy and gray?
A:
Water may appear cloudy or gray for the rst 1-2 days after installation due to the
tiny air bubbles being purged from the ters and extra carbon dust in the water.
Q: Why does water pressure slow after a period of time?
A:
It is recommended that the cartridges be replaced every 3-6 months depending
on the amount of contaminants present in the water supply. If the system has been
working properly and the pressure is slowing, it may be time to change the lter
cartridge.
Q: Why does water pressure slow immediately after installation?
A:
The cartridges may be installed incorrectly. Check to see if a piece of the plastic
wrapping is still protecting the lter cartridges. Bathtubs, utility sinks, hose bibs,
multi-headed showers,body sprayers, or anything that is considered high-fow should
be avoided for the rst 72 hours. Any high-fow situation within the rst 72 hours may
cause a temporary carbon blockage. To clear the blockage, turn of any running water
for at least 10 minutes and resume using water at low or normal fow rates.
Step 2: Measure the system and cut the pipe (Figure 3)
Determine location and water ow direction for the system. Cut o the appropriate
length of PEX pipe. Fix the pipe on the system with two 1’’. Stainless Steel PEX Barb
Pinch Clamps. Pay attention to the water inlet direction, and do not install it in the
opposite direction. You can also use an expansion ring to x the pipe.
Step 3: Fix the whole house lter (Figure 4)
Securely mount the whole house lter bracket and ensure the system is level.
Notice: Fit pipe hanger (not included) on water INLET and OUTLET side for addition-
al support.
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