Wansview Q1 Manual de usuario
Wansview Full HD
1080P IP Camera
Q1/Q2
User Manual
Revised 29 September 2018
CONTENT
Welcome...................................................................................................5
Important Security Warning.................................................................... 5
Important Safeguards and Warnings....................................................... 5
1．Features and Specifications......................................................................7
1.1 Product Profile...................................................................................7
1.2 Features...........................................................................................7
1.3 Uses................................................................................................8
1.4 Specifications.................................................................................... 8
1.5 System Requirements..........................................................................9
2. Camera Management with Smartphones/Tablets..........................................9
2.1 Wansview App for iOS and Android....................................................... 10
2.2 Live Streaming..................................................................................12
2.3 Local Picture and Record.....................................................................14
2.4 SD/TF Record and Playback................................................................. 15
2.5 Alarm Setting................................................................................... 15
2.6 Advanced Settings............................................................................ 17
2.6.1 Wi-Fi Setting............................................................................ 17
2.6.2 User Management.....................................................................17
2.6.3 Time Setting.............................................................................18
2.6.4 SD/TF Card Setting.....................................................................18
2.6.5 Misc Setting............................................................................. 19
2.6.6 OSD (On Screen Display) Setting....................................................19
2.6.7 Volume Setting......................................................................... 19
2.6.8 AC Frequency........................................................................... 20
2.6.9 Maintenance Reboot /Restore......................................................20
2.6.10 About Camera.........................................................................20
3. Web Access...........................................................................................21
3.1 Settings..........................................................................................21
3.1.1 Plugin installation......................................................................21
3.1.2 View Video-Mode 1 - Complete Camera Management....................... 21
3.1.3 View Video- Mode 2 – Limited Camera Management......................... 22
3.2 Live Streaming and Recording on PC......................................................22
3.3 Playback Video.................................................................................23
3.4 Set Up........................................................................................... 23
3.4.1 System................................................................................... 23
3.4.2 Network................................................................................. 25
3.4.3 Video and Audio....................................................................... 29
3.4.4 Security.................................................................................. 30
3.4.5 Alarm - Motion and Audio Detection..............................................31
3.4.6 Storage.................................................................................. 34
3.4.7 Log........................................................................................35
4. Manage Camera with other Apps and Software...........................................35
5.Wansview Windows Software....................................................................37
5.1 Add Camera.....................................................................................3
5.1.1 Add camera in Lan................................................................. 37
5.1.2 Manually add camera.............................................................37
5.2 Play/Stop Video............................................................................38
5.2.1 Play Video........................................................................... 38
5.2.2 Stop Video.......................................................................... 38
5.2.3 Video Interface.....................................................................39
5.3 Camera Settings...........................................................................39
5.3.1 Edit Device.......................................................................... 39
5.3.2 Advanced Settings................................................................ 40
5.3.2.1 Device Info................................................................. 40
5.3.2.2 Time Setting................................................................40
5.3.2.3 User Setting................................................................40
5.3.2.4 WiFi Setting................................................................ 41
5.3.2.5 SD/TF Setting...............................................................41
5.3.2.6 Other Setting...............................................................42
5.3.3 Alarm Setting....................................................................... 43
5.3.3.1 Motion Detection......................................................... 43
5.3.3.2 Audio Detection............................................................43
5.3.3.3 Linkage Alarm.............................................................. 44
5.3.3.4 Alarm Time..................................................................43
5.3.4 Web Access......................................................................... 45
5.4 Multi-View..................................................................................45
5.5 Local Setting............................................................................... 46
5.6 Scheduled Recording.....................................................................46
5.7 Playback.................................................................................... 47
5.7.1 Playback Local Record............................................................47
5.7.2 SD Card Record.................................................................... 47
5.8 Lock..........................................................................................47
6．Wansview Mac Software................................................................... 48
6.1 About Wansview.......................................................................... 48
6.2 Operational Requirments............................................................... 48
6.3 Wansview Installation....................................................................48
6.4 Wansview Operation..................................................................... 48
7. FAQ............................................................................................... 49
7.1 Compatibility Setting for Internet Explorer.......................................... .49
7.2 Unable to view the camera when using mode 2 on Chrome 58.................49
7.3 Install IE Tab for Chrome 43............................................................ 50
7.4 Install IE Tab for Firefox 42..............................................................51
7.5 Port Forwarding............................................................................52
8. Warranty......................................................................................... 54
Welcome
Thank you for purchasing Wansview Q1(1080P)/Q2(1080P) Full HD IP Camera.
For any question and product updates please contact us:
1: By email:
service2@wansview.com
2: By Skype:
or check FAQ’s at the end of this User Guide.
3: Contact us by Facebook
www.facebook.com/WansviewOfficial
4: Contact us by www.youtube.com/WansviewOfficial
Or scanning the QR code to enter our Youtube channel.
Important Security Warning
In order to keep your Wansview camera secure and prevent unauthorized access, please make sure
to follow the steps below:
1. The camera has always the latest firmware installed. If we update the firmware, we upload it on
www.wansview.com/Service/download/
2. Change the default password for your camera. We suggest that your password is more than 8-10
characters and contains a combination of lowercase characters, uppercase characters and numbers.
Important Safeguards and Warnings
1. Electrical Safety
All installation and operation should conform to your local electrical safety codes.
We assume no liability or responsibility for any fires or electrical shock caused by
improper handling or installation.
2. Transportation Safety
Heavy stress, violent vibrations, and excess moisture should not occur during transportation,
storage, and installation of the device.
3. Installation
Handle the device with care. Keep the device right side up.
Do not apply power to the camera before completing installation.
Do not place objects on top of the camera.
4. Repair Professionals
All inspection and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or user-attempted repair.
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5. Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials,
explosive substances, etc.
This product should be transported, stored, and used only in the specified environments as stated
above.
Do not aim the camera at a strong light source, as it may cause overexposure of pictures, and may
affect the longevity of the camera's sensors.
Ensure that the camera is placed in a ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt off of the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by the manufacturer.
Before installation, please open the package and check to ensure that all of the components are
included.
Contact us if anything is broken or missing in the package.
8. Battery Drainage and Data Consumption
Please remember to exit the app after use, to prevent battery drainage and data consumption.
9. Compliance
FCC, CE, ROHS
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1．Features and Specifications
The Wansview Full HD IP Camera is an integrated indoor IP Camera developed specifically for
network video applications.
1.1 Product Profile
Front View
The Wansview Full HD IP Camera comes with 10 PCS IR LED, a CMOS Sensor, Wi-Fi Antenna,
and built-in Speaker and Microphone. It supports up to 128 GB SD cards. The camera Q1 has a Pan
and Tilt function, with 340° horizontal pan and 90° vertical tilt and Q2 with 290° horizontal pan and
120° vertical tilt
Rear View
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Bottom View
1.2 Features
● 1080p Full HD Video
● Live Streaming
● Pan and Tilt, 4x digital zoom
● Night Vision distance up to 25 feet
● 2 Way Audio with built-in microphone and speaker
● Support Wi-Fi connection
● Motion & Audio Detection
● Multi-App/Software Compatibility
● Support SD/Micro SD card storage
● Mountable on walls and ceilings
1.3 Uses
● Home Security
● Business Security
● Entryway Monitoring
● Baby Monitoring
● Pet Monitoring
● Elderly Parents
1.4 Specifications
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1.5 System Requirements
•An iOS mobile device or
•An Android mobile device or
•A Windows PC/MAC.
•An email address for receiving alert notifications
•A 2.4 Ghz Wi-Fi network (name and password) and high speed Internet connection
(DSL, Cable, FIOS) with a minimum 1 Mbit/sec upload speed.
Before installation please check your internet speed. Get your Wi-Fi username and password and if
they contain the special characters “&” and ‘, please remove them before set-up (change password).
Set WPA2-PSK Encryption, channel 6 and check if the DHCP switch is on. Follow this link to
learn how to access your router: www.wikihow.com/Access-a-Router.
Position your camera in 50ft/15m distance from the router and close to an DC Plug. The included power
cord is 8 ft long. If you need a longer power cord please contact us to get advice. Users can extend Wi-Fi
signal with Wi-Fi extenders and get a longer power cord, if needed. Check the quality of the video before
final mounting. In indoor installations, the range might be less if metal objects or thick walls and ceilings
are between the camera and the router. Quality is affected also by the number of devices connected to the
network and by interferences from other networks/devices.
If video.quality isnotgood,weadvise to positionthecameracloserto the router or reduce resolution and the
frame rate (fps).
Users can place indoor cameras in protected outdoor areas (such as a covered porch) as long as it
remains dry and within its operating temperature range of -10 to 50 degrees C. The camera is not
waterproof and any exposure to moisture and/or temperatures outside the operating range will
void our one-year limited warranty. Users can guard outdoors by placing the camera behind a
window, making sure to disable IR Leds and open the outdoor lights.
The Wansview Camera is a P2P camera as long as the camera is connected to the internet. Users
can view the camera from smartphones/tablets or PC, wherever they are using cellular data or
Wi-Fi connections. If users don’t want to use the internet to access the camera, and choose to
access only in their own private network/LAN, we can supply a tool which can disable P2P and
DDNS functionalities. Please contact our customer service.
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2. Camera Management with Smartphones/Tablets
Users can manage the camera from smartphones/tablets (chapter 2) and web browsers (Chapter 3).
Mobile users can manage the camera with our proprietary apps and plugins or with other popular
apps like (chapter 4):
-tinyCam Monitor by Tinysolution LLC (http://tinycammonitor.com)
-Blue Iris by Perspective Software (http://blueirissoftware.com)
-Sighthound Video (https://www.sighthound.com)
-iSpyConnect (http://www.ispyconnect.com).
For Businesses we provide also local software to be installed in the PC. Please contact us if you
are interested in it or visit our website .
http://www.wansview.com/Service/download/23.html
Performance and functionalities vary according the software/app. If you
are not satisfied with a particular function, try to manage it with another
software/app. Please get in touch with our friendly customer service for
any advice.
2.1 Wansview App for iOS and Android
Go to the App Store and install the “Wansview” app. Install the antenna and connect the camera to
the power source with the provided adapter. Users can connect cameras by Ethernet RJ-45 cables or
through Wi-Fi network. In general, cable connection offers better video quality.
Note: Wansview App Pictures are taken on the iOS Version. Android and iOS App have the
same structure but a little different design.
Cable Setup
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