VIVOpay Vend III Manual de usuario
Vend III User Guide
80135501-001
10-25-2013
Copyright © 2010-2013, International Technologies & Systems Corp. All rights reserved.
Page 1 of 18
Copyright © 2010-2013, International Technologies & Systems Corp. All rights reserved.
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Copyright© 2013, International Technologies and Systems Corporation. All rights reserved.
ID TECH .
10721 Walker Street
Cypress CA 90630
USA
This document, as well as the hardware and software it describes, is furnished under license and may only be
used in accordance with the terms of such license. The content of this paper is furnished for informational use,
subject to change without notice, and not to be construed as a commitment by ID TECH. ID TECH assumes no
responsibility or liability for any errors or inaccuracies that may appear in this document.
Except as permitted by such license, no part of this publication may be reproduced or transmitted by electronic,
mechanical, recorded, or any other method, or translated into another language or language form without the
express written consent of ID TECH. ID TECH is a registered trademark of International Technologies and
Systems Corporation. ViVOpay and Value through Innovation are trademarks of International Technologies and
Systems Corporation. Other trademarks are the property of the respective owner.
Warranty Disclaimer: The services and hardware are provided "as is" and "as-available," and the use of these ser-
vices and hardware is at the user’s own risk. ID TECH does not make, and hereby disclaims, any and all other
express or implied warranties, including, but not limited to warranties of merchantability, title, fitness for a particular
purpose, and any warranties arising from any course of dealing, usage, or trade practice. ID TECH does not war-
rant that the services or hardware will be uninterrupted, error-free, or completely secure.
October 2013
Copyright © 2010-2013, International Technologies & Systems Corp. All rights reserved.
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Table of Contents
Table of Contents
1.0 Getting Started ………….…………………………………………….4
1.1 Overview .………………………………………………………………………………………...4
1.1.1 Features ………….……………………………………………………………………...….4
1.2 Unpacking the ViVOpay Vend III .……………………………………………………………..5
2.0 Installing the ViVOpay Vend III …………………………….………6
2.1 Overview ………………………………………………………………………………………...6
2.2 Site Planning ……………………………………………………………………………………6
2.2.1 Radio Frequency Interference .………………..…………………………………………6
2.2.2 User Access ……………………………………………..………………………………...6
2.3 Installing the ViVOpay VEND III ………………………………………………………………7
2.31. Connector and SAM Access .………………………………………..…………………...7
2.3.2 Install a SAM Card .………………………………………………………..……………....7
2.3.3 Connect Data and Power ..…………………………………………….…….……………8
2.3.4 Connect Ethernet .………………………………………………………..………………10
2.3.5 External Mount .…………..………………………………………………………………11
2.3.6 Internal Mount .………………………………………………………..………………….11
2.4 Testing the Installation .……………………………………………...……………………….13
3.0 Troubleshooting and Maintenance ……………………….……..14
3.1 Troubleshooting .………………………………………………………………………………14
3.1.1 Onboard Diagnostics .………………………….……………….………………………..15
3.2 Maintenance ………………………………………………...………………………………...15
3.2.1 Upgrading the Firmware .………………………………….…………………………….16
4.0 ViVOpay VEND III Specifications …………………………….…..17
4.1.1 Lithium Battery Warning .………………..……………………………………………….17
4.2 Regulatory Compliance .………………………………………………………………………18
4.2.1 FCC Part 15 Class B Equipment ..…………………………………………..…………..18
4.2.2 FCC Information for User .…………………………….………………….……………...18
4.2.3 Industry Canada Class B Equipment .…………………………………..……………...18
4.2.4 Industry Canada Information for User .……………………………..…………………..18
Copyright © 2010-2013, International Technologies & Systems Corp. All rights reserved.
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1.0 Getting Started
1.1 Overview
The ViVOpay VEND III seamlessly integrates with existing vending systems and fits into a standard bill changer
opening. The ViVOpay VEND III is an unattended NFC and contactless reader with Magnetic Stripe Reader,
contact EMV card reader, integrated display and function keys. This device features serial RS-232 and USB 2.0
communications to POS systems as well as an Ethernet port. The ViVOpay VEND III complies with ISO/IEC 18092
nd supports the full peer-to-peer NFC feature set.
a
V
iVOpay VEND III is certified for the following contactless payment applications:
EMVCo CCPS
MasterCard PayPass M/Chip
Visa payWave VCPS
American Express, ExpressPay
Discover DPAS
Mifare (Passthrough)
ISIS SmartTap
Google Wallet
ViVOpay VEND III also fully supports magnetic stripe applications.
This document assumes that users are familiar with their host POS systems and vending machines.
1.1.1 Features
The following features are supported:
ISO14443 type A/B and Mifare based contactless payment transactions
ISO 18092
Three-track magnetic stripe reader
Three SAM card slots
Contact card slot
10 Base-T Ethernet port
1.2 Unpacking the ViVOpay Vend III
The ViVOpay VEND III requires a data cable and a power supply. Verify that you have all the required
components for the installation.
ViVOpay VEND III
*XX designates variations of the base model.
Data and Power cables (varies by length)
• Serial Data Cable (P/N 220-2467-XX*)
• USB Data Cable (P/N 220-2466-XX*)
These cables are recommended and approved by
ID TECH to comply with FCC rules and regulations.
*XX designates cable length.
Copyright © 2010-2013, International Technologies & Systems Corp. All rights reserved.
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Power supply
• US/North America (P/N 140-2035-00)
• Europe (P/N 140-2035-01)
• United Kingdom (P/N 140-2035-02)
• Australia (P/N 140-2035-03)
This power supply is recommended and approved
by ID TECH to comply with FCC rules and
regulations.
Y
ou may also need the following:
Four M3 screws
If you want to secure the reader to a surface, you need four M3 screws of the appropriate length
(not supplied).
Contactless test card (P/N 241-0015-03)
T
he ID TECH data cables and power supply are specifically designed to meet FCC requirements.
Copyright © 2010-2013, International Technologies & Systems Corp. All rights reserved.
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2.0 Installing the ViVOpay Vend III
2.1 Overview
Before you connect and mount the ViVOpay VEND III, you should plan the installation to conform to PCI requirements
and minimize radio frequency interference. Once you have determined the location and mounting of the ViVOpay
VEND III, you can connect it to power and the control unit. Finally, you should test the ViVOpay VEND III to make sure
the installation is successful.
2.2 Site Planning
Environmental considerations affect how you install the ViVOpay VEND III. You should consider objects and
devices near the reader that may affect the performance of the contactless radio frequency antenna.
2.2.1 Radio Frequency Interference
To perform contactless transactions, the ViVOpay VEND III uses a radio frequency antenna. The range
(reading distance) and performance of the reader can be affected by other radio frequency emitters and
proximity to metal.
For best performance, adhere to the following guidelines:
Do not position the ViVOpay VEND III closer than 1 foot (30 cm) to other ViVOpay readers or other RF-
emitting devices (non-NFC). Some environments may require greater distances.
Do not position the ViVOpay VEND III near radio transmitters.
Avoid placing the ViVOpay VEND III on or near large metal objects.
2.2.2 User Access
The ViVOpay VEND III is design for unattended use. Is is important to consider the following factors when
lanning the location of the reader.
p
Clear visibility of the display
Anticipate the angles at which the user may be viewing the display to maximize visibility.
Make sure the user can easily reach the reader
Provide access to the reader to push buttons and tap or swipe cards.
No obstructions in the MSR swipe path
Make sure nothing is blocking the entrance or exit of a card passing through the MSR.
2.3 Installing the ViVOpay VEND III
T
his section describes how to install the ViVOpay VEND III. The basic steps are:
Install SAMs if required
Connect to power and POS
Mount
Test the installation
2.3.1 Connector and SAM Access
The ViVOpay VEND III connectors and SAM slots are on the bottom of the reader.
To access the connectors:
1. Turn over the ViVOpay VEND III so that the connectors and SAM slots are visible.
2.3.2 Install a SAM Card
All ViVOpay VEND III models have three SAM card slots in addition to one SoftSAM. Consequently, the physical
SAMs are labeled SAM 2 through SAM 4, left to right. If you are using a SAM card(s) in your application, insert the
AM card as described in the following steps.
S
Warning: Do not insert or remove a SAM card while the ViVOpay VEND III is powered. This will cause
permanent damage to the SAM card.
To install a SAM card:
1. Use your fingernail to slide the lock bar down, away from the connectors, and pull the SAM cage away
from the closed position. The cage hinges on the edge furthest from the connector ports.
Copyright © 2010-2013, International Technologies & Systems Corp. All rights reserved.
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2. Insert the card with the contacts facing the bottom of the SAM cage. The cut corner of the SAM should be
positioned shown below.
3. Press the cage into the closed position. The cage will snap into place.
4. Slide the lock bar up, towards the connectors, to lock the SAM in position.
2.3.3 Connect Data and Power
There are connectors for Ethernet, data and power, and PIN pad in back of the ViVOpay VEND III. The
connections you need to make are dependant on your specific POS configuration and application. The power is
received on the data connector. The product is intended to be powered by a DC source from 5 VDC to 45 VDC;
this power source should comply with the Limited Power Source requirements (sub-clause 2.5 of UL/IEC 60950-1).
It is recommended to power the product with a LPS UL Listed/ Class 2 IEC certified DC power supply, output rated
Vdc, 0.67 A.
9
T
he pinouts for the POS side of the data cables are given in the tables below.
RS-232 (220-2467-0X)
DB9 Pin Number Description
1No connect
2RS-232 Tx
3RS-232 Rx
4No connect
5GND
6No connect
7No connect
8No connect
9Power 5 - 45 VDC
Copyright © 2010-2013, International Technologies & Systems Corp. All rights reserved.
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USB (220-2367-0X)
USB Pin Number Description
1VBus
2Data - (DM)
3Data + (DP)
4GND
5GND
6Power 12 VDC
To connect data and power
1. Connect your data cable to the RS232/USB port.
Copyright © 2010-2013, International Technologies & Systems Corp. All rights reserved.
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2. Connect the other end to the host system. Refer to the pinouts given above if needed.
The ViVOpay VEND III displays the opening set of screens before it displays the Welcome screen.
T
he opening screens include:
Copyright screen
Firmware version screen
The reader should then display Welcome or Please present card or similar wording, depending upon the
pplication.
a
If the reader fails to power up, try reseating the power connector (or change to a different power outlet). For more
troubleshooting information, see “Troubleshooting” on page 13.
2.3.4 Connect Ethernet
To connect to Ethernet
1. Insert a CAT5 or better cable into the Ethernet port. (Note The TCP protocol stack is not supported in the
initial product release)
2. Connect the other end of the Ethernet cable to an Ethernet switch or hub.
Copyright © 2010-2013, International Technologies & Systems Corp. All rights reserved.
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Tabla de contenidos
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