VeriFone Omni 3200M Manual de usuario

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Omni 3200M

Installation Guide

IMPORTANT NOTICE

Lithium Battery Caution. The Random Access Memory (RAM) in the Omni

3200M terminal is protected by a lithium battery. Do not, under any

circumstances, attempt to replace this battery. Failure to comply may invalidate

the product warranty.

No Warranty. Although VeriFone has attempted to ensure the accuracy and

completeness of its contents, this manual may contain errors or omissions.

Limited Liability. In no event shall VeriFone be liable for any indirect,

special, incidental, or consequential damages (including damages for loss of

business, profits or the like), even if VeriFone or its representatives have been

advised of the possibility of such damages.

Product Changes. VeriFone reserves the right to change, update, or make

obsolete any product changes at any time and without notice.

Document Title: Omni 3200M Installation Guide

VeriFone Part Number: 19595, Revision B

a division of Hewlett-Packard Company

Printed in the United States of America.

No part of this publication may be copied, distributed, stored in a retrieval

system, translated into any human or computer language, transmitted, in any

form or by any means, without the prior written consent of VeriFone and

BellSouth Wireless Data.

VeriFone, the VeriFone logo, Omni, SoftPay, and VeriTalk are either

trademarks or registered trademarks of VeriFone in the United States and/or

other countries. Hewlett-Packard is a registered trademark of Hewlett-Packard

Company. BellSouth Wireless Data is a subsidiary of BellSouth Corporation.

The BellSouth Intelligent Wireless Network is a service mark of BellSouth

Intellectual Property Corporation.

All other brand names, trademarks, or service marks are the properties of their

respective owners.

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Installing the Omni 3200M . . . . . . . . . . . . . . . . . . . . . . . . .2

Step 1: Select an Indoor Location for the Terminal . . . .2

Step 2: Unpack the Shipping Carton . . . . . . . . . . . . . . . .3

Step 3: Examine Terminal Features . . . . . . . . . . . . . . . . .5

Step 4: Connect the Antenna to the Antenna Base . . . . .9

Step 5: Connect the Terminal to a Telephone Line

(Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Step 6: Connect Optional Device(s) . . . . . . . . . . . . . . .13

Step 7: Connect the Terminal Power Pack . . . . . . . . . .17

Step 8: Install a Paper Roll in the Printer . . . . . . . . . . .19

Maintaining the Omni 3200M . . . . . . . . . . . . . . . . . . . . . .22

Cleaning the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . .22

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

VeriFone Service and Support . . . . . . . . . . . . . . . . . . . . . .28

Returning a Terminal for Service . . . . . . . . . . . . . . . . . . . .29

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Product Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Omni 3200M Installation Guide

Introduction

The Omni 3200M wireless payment terminal frees you to

pursue business opportunities almost anywhere they lead. Its

intelligent and reliable design delivers unmatched value for

merchants and transaction processors alike (see Figure 1).

Figure 1 Omni 3200M Wireless Terminal

The Omni 3200M wireless payment terminal maintains a

virtual 24-hour link with processing institutions running

exclusively over the nationwide BellSouth Intelligent Wireless

NetworkSM from BellSouth Wireless Data, an expert in

providing proven wireless data communication solutions.

Based on the de facto international standard for wireless data

communications, the core of the BellSouth Intelligent Wireless

Network provides extensive and seamless coverage

nationwide, high reliability, low latency, industry-leading

battery saving protocols, and other key features designed to

make wireless authorizations faster and more efficient than

wired alternatives.

Omni 3200M Installation Guide

The BellSouth Intelligent Wireless Network also offers

connections with complementary networks and several host

connectivity options.

Each Omni 3200M terminal is assigned a unique code before it

is distributed to end users. This code, called the MAN,

automatically identifies your terminal to the BellSouth

Intelligent Wireless Network when you process transactions.

The transportable Omni 3200M supports many different kinds

of business applications, including electronic Point-Of-Sale

(POS) payment transfer and authorization, credit, debit, and

ATM card transactions, check processing, electronic benefits

transfer (EBT), and inventory and process tracking.

Installing the Omni 3200M

Step 1: Select an Indoor Location for the Terminal

Select an indoor location for the Omni 3200 wireless terminal

that is convenient for both merchant and cardholder. Here are

some important additional considerations:

• Place the terminal on a flat surface such as a table or

countertop. Using an optional mounting kit from

VeriFone, you can also securely fasten the terminal to a

flat surface (see “Accessories” on page 34).

• Do not attempt to mount the Omni 3200M terminal on a

wall. The terminal’s antenna must be in a vertical position

for the radio module to operate properly.

• For ventilation, and to meet FCC requirements, at least

22.1 centimeters (8.7 inches) of clear space must be

maintained around the terminal when it is installed.

Omni 3200M Installation Guide

• Choose a location that is free and clear of any obstruction

that could cause radio interference, such as metal blinds or

a large metal partition.

• To perform some periodic maintenance functions, such as

upgrading the terminal software, you will need to be able

to move the terminal within reach of a modular telephone

company jack.

• Keep the terminal out of direct sunlight and away from

any type of object or appliance that radiates heat.

• Do not use the terminal where there are chemicals or oils,

and avoid exposure to dust, moisture, rain, or very high

humidity.

• Avoid locating the terminal near electrical appliances or

other devices that may cause excessive voltage

fluctuations or electrical noise, such as air conditioners,

fans, electric motors, neon signs, high-frequency or

magnetic security devices, or computer equipment.

Warning: Do not use the terminal near water, including a

bathtub, wash bowl, kitchen sink, or laundry tub, or near a

swimming pool.

Step 2: Unpack the Shipping Carton

Carefully inspect the shipping carton and its contents for

possible shipping damage (see Figure 2).

Note: If the Omni 3200M terminal, or any other component,

appears to be damaged, please file a claim immediately with

the shipping company and then notify your local VeriFone

distributor or service provider.

Omni 3200M Installation Guide

Warning: Do not use an Omni 3200M terminal that is

damaged, or that has a damaged antenna. Do not try to operate

the wireless terminal without the antenna. Replace a damaged

antenna immediately with the correct replacement part from

VeriFone (see “Accessories” on page 34).

Figure 2 Omni 3200M Product Components

Follow these four steps to unpack the shipping carton:

1. With the carton right side up, open the top and remove the

following items:

• Omni 3200M terminal

• Antenna (with attached rubber sleeve)

• Power pack and cable

• Telephone line cord

• Roll of thermal printer paper

• Plastic paper roll spindle

Omni 3200M Installation Guide

2. Remove any protective plastic wrapping from the terminal

or other components and arrange them on a table or

countertop.

3. Remove the clear protective strip from the display lens.

4. Save the shipping carton and packing material for

repacking or moving the terminal in the future.

Step 3: Examine Terminal Features

Before you continue the installation, please take a moment to

note the important features of the Omni 3200M, as shown in

Figure 3 below.

Figure 3 Features of the Omni 3200M Terminal

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