UPC Cablecom Connect Box Manual de usuario
More Power, More Joy.
Manual
Installation, Tips & Tricks
Connect Box
upc cablecom GmbH
Postfach
8021 Zürich
upc-cablecom.ch
Help Line: 0800 66 88 66
Manual Connect Box
Manual Connect Box
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Table of Contents
1 Overview 6
Contact Information 6
Standard Features 6
Connect Box LAN Choices 7
Wireless LAN 7
Wired Ethernet LAN 9
Front Panel 10
Rear Panel 11
MAC Label 12
2 Getting Started 13
Inside the Box 13
Before You Begin 13
System Requirements 14
Connecting the Connect Box 14
Setting up Internet Access 15
Configuring TCP/IP in Windows XP 16
Verifying the IP Address for Windows XP 16
Configuring TCP/IP in Windows 7 17
Verifying the IP Address for Windows 7 17
Configuring TCP/IP in windows 8 17
Verifying the IP Address for Windows 8 18
Renewing the IP Address for Windows XP, Windows 7 & Windows 8 18
Setting Up a WLAN 19
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3 Start 20
Starting the Connect Box 20
Multiple Language Support 20
Log in 21
Change password 21
Wi-Fi Configuration 23
4 Home 24
Quick Set up Wizards 24
Connect Box Status Overview 25
5 Connected Devices 26
6 Modem Mode 26
7 Advanced Settings 27
Wireless 27
Wireless Signal 28
Security 29
Wireless MAC Filtering 30
Guest Network 32
WPS 33
Security 34
Firewall 34
MAC Filtering 35
IP and Port Filtering 36
Port Forwarding 40
Port Triggering 41
DMZ 43
DHCP 43
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UPNP 45
Tools 45
Status 46
Downstream 46
Upstream 47
Configuration 48
Network Log 49
Ping 50
Traceroute 51
MTU Size 52
8 Admin 53
Change password 53
Reload and Reboot 54
Remote Access 56
Info 56
9 Troubleshooting 57
Solutions 57
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The Connect Box is the worldwide most compact EuroDOCSIS 3.0 Voice Gateway which
provides the ideal all-in-one wired and wireless solution, designed for your home, home
office, or small business/enterprise. It can be used in households with one or more com-
puters capable of wireless connectivity for remote access to the wireless gateway.
This user guide provides product overview and setup information for the Connect Box. It
also provides instructions for installing the wireless gateway and configuring the Wireless
LAN, Ethernet, Router, DHCP, and Security settings.
Contact Information
For any questions or assistance with the Connect Box, contact your Internet Service
provider.
For information on customer service, technical support, or warranty claims; see the
Connect Box Software License, Warranty, Safety, and Regulatory Information card
provided with the Connect Box.
Standard Features
The Connect Box combines high-speed Internet access, networking, and computer
security for a home or small-office LAN. It offers the following features:
Combination of five separate products in one compact unit — an EURO DOC-
SIS® 3.0 cable modem, IEEE 802.11a/b/g/n/ac wireless access point, Ethernet
10/100/1000 Base T connections, VoIP Internet telephone connections, and firewall.
An integrated high-speed cable modem for continuous broadband access to the
Internet and other online services with much faster data transfer than traditional
dial-up or ISDN modems.
Advanced firewall for enhanced network security from undesired attacks over the
Internet. It supports stateful-inspection, intrusion detection, DMZ, denial-of-service
attack prevention, and Network Address Translation (NAT).
One broadband connection for up to 253 computers to surf the web; all computers
on the LAN communicate as if they were connected to the same physical network.
Four 10/100/1000 Base-T Ethernet uplink ports supporting half- or full-duplex
connections with auto-MDIX capability.
An IEEE 802.11a/b/g/n/ac wireless access point to enable users to remain connected
while moving around the home or small office or to connect desktop computers wit-
hout installing network wiring. Depending on distance, wireless connection speeds
can vary.
1 Overview
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Connect Box wireless function supports Wi-Fi 2.4G/5G dual-band mode.
A secure Wireless Fidelity (Wi-Fi) broadband connection for Wi-Fi enabled devices
on your network, such as your mobile, laptops, tablet, printers, PDAs, and desktops.
Routing for a wireless LAN (WLAN) or a wired Ethernet LAN; you can connect more
than four computers using hubs and/or switches
A built-in DHCP server to easily configure a combined wired and/or wireless Class C
private LAN.
Virtual private network (VPN) pass-through operation supporting IPSec, PPTP, or
L2TP to securely connect remote computers over the Internet.
Connect Box Configuration Manager (CMGR) which provides a graphical user inter-
face (GUI) for easy configuration of necessary wireless, Ethernet, router, DHCP, and
security settings.
Connect Box LAN Choices
You can connect up to 253 client computers to the Connect Box using one or any com-
bination of the following network connections:
Wi-Fi wireless LAN (WLAN)
Ethernet local area network (LAN)
Wireless LAN
Wireless communication occurs over radio waves rather than a wire. Like a cordless tele-
phone, a WLAN uses radio signals instead of wires to exchange data. A wireless network
eliminates the need for expensive and intrusive wiring to connect computers throughout
the home or office. Mobile users can remain connected to the network even when car-
rying their laptop to different locations in the home or office.
Each computer or other device on a WLAN must be Wi-Fi enabled with either a built-in
or external wireless adapter.
Laptops — Use a built-in wireless notebook adapter, a wireless PCMCIA slot adapter, or a
wireless USB adapter.
Desktops — Use a wireless PCI adapter, wireless USB adapter, or compatible product in
the PCI slot or USB port, respectively.
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Sample Wireless Network Connections (Connect Box model shown)
Your maximum wireless operation distance depends on the type of materials through
which the signal must pass and the location of your Connect Box and clients (stations).
Wireless performance cannot be guaranteed for all supported distances in all environ-
ments.
Note: To get better wireless coverage, please put your Connect Box wireless gate-
way vertically. E
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Wired Ethernet LAN
You can easily connect any PC with an Ethernet cable to the Connect Box Ethernet port.
Because the Connect Box Ethernet port supports auto-MDIX, you can use a straight-
through or cross-over cable to connect a hub, switch, or computer. Use category 5, or
better, cabling for all Ethernet connections.
Sample Ethernet to Computer Connection (Connect Box model shown)
A wired Ethernet LAN with more than four computers requires one or more hubs, swit-
ches, or routers. You can:
Connect a hub or switch to any Ethernet port on the Connect Box.
Use Ethernet hubs, switches, or routers to connect up to any combination of 253
computers and wireless clients to the Connect Box.
More detailed information on Ethernet cabling is beyond the scope of this document.
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Front Panel
The Connect Box front panel contains indicator lights and the Wi-Fi / WPS button which
is used to configure Wi-Fi Protected Security (WPS) on compatible clients connected to
the Connect Box network.
The Connect Box front panel LED indicators provide the following status information for
power, communications, and errors:
S.no LED Status On
1 WI-FI Red: Wireless function is fail. Green: Wireless interface is
active now.
2 Internet Blinking Green :Scanning for
Internet connection, trans-
mitting or receiving data over
the Internet
Green: Connected to Internet
3 TEL LED does not blink Green: Telephone is
connected and activated;
on-hook
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