TurboChef Sota Manual de usuario

Service Manual

   i1 ( TM, TM  ,

,  ,  )   

For further information, call

800.90TURBO

+1 214.379.6000

The information contained in this manual is important for the proper installation, use, maintenance,

and repair of this oven. Follow these procedures and instructions to help ensure satisfactory baking

results and years of trouble-free service.

Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to

change without notice.

Please carefully read this manual and retain it for future reference.

Important Safety Instructions

General Safety Information i

Reducing Fire Risk i

Grounding Instructions ii

Power Cord Replacement ii

Precautions to be Observed Before and During Servicing to Avoid

Possible Exposure to Excessive Microwave Energy ii

RF Interference Considerations iii

Protective Earth (Ground) Symbol iii

Equipotential Bonding Symbol iii

Specifications and Installation

Theory of Operation 1

Touch Screen Features 1

Dimensions 1

Certifications 1

Oven Construction 2

Electrical Specifications 2

Installation 2

Unpacking Instructions 2

Installation Warnings - Read Before Lifting Oven 2

Lifting and Placing the Oven 3

Installation Near Open Heat Source 3

Oven Restraint Kit 4

ChefComm Pro 4

ChefComm Limited 4

Date and Time Prompt 4

Voltage Selection 4

Ventilation 4

Daily Maintenance 5-6

Oven Controls and Cooking (Non-Touch)

Oven Controls 7

Cooking 8

Info, Test, and Edit Mode (Non-Touch)

Overview of the Info Mode 11

Viewing Cook Counter/Time Logs 11

Viewing the Fault Log 11

Viewing the Service Numbers 11

Setting the Language 11

F2 Bypass 12

Resetting the Oven 12

Set Options Screens 12

Network Setup 12

Table of Contents

Info, Test, and Edit Mode (Non-Touch) Continued...

Auto On and Off: Setting the Time 13

Light Ring 13

Catalytic Recondition 13

Test Mode - Testing Oven Parts 14

Status Indicators 14

Turning Diagnostic Mode On/Off 14

Manufacturing Mode 15

Serial Number Edit 15

Changing Temperature Measurement Setting 15

Microwave Leakage Test (How to Use Oven for Testing) 15

Erase/Default Oven Settings 15

Updating the Oven Menu 16

Making a Copy of the Oven Menu 16

Updating the Oven Firmware 17

Menu Structure 17

Overview of the Edit Mode 17

Changing Set Temperatures 17

Edit Recipe Settings 18

Changing Group/Item/Quantity Name 18

Changing Cook Settings 18

Oven Controls and Cooking (Touch)

Oven Controls 19

Menu Cook Mode 20

Manual Cook Mode 23

Info, Test, and Edit Mode (Touch)

Overview of Info Mode 25

Information Screen 25

Counters Screen 25

Options Screen 25

Editing Yes/No 25

Cook More Yes/No 25

Load Menu Yes/No 25

Light Ring Yes/No 26

VAC Yes/No 26

Demo Mode Yes/No 26

Manual Cooking Yes/No 26

Diagnostic Mode Yes/No 26

F2 Bypass Yes/No 26

Settings Screen 26

Temperature 26

Lanuguage 26

WiFi Network 27

Sound Volume 28

Set Date 28

Set Time 28

Auto On Yes/No 28

Auto Off Yes/No 28

Info, Test, and Edit Mode (Touch) Continued...

Service Screen 29

Fault Log 29

Counters and Timers 29

Test Mode 29

Manufacturing 30

Oven Model 31

Serial Number 31

Load Menu from USB or Smart Card 31

Save Menu from USB or Smart Card 32

Firmware Update 32

Overview of Edit Mode 33

Edit Set Temperature 33

Access Edit Items Screen 33

Name a Group 33

Delete a Group 34

Move a Group 35

Item Editing Options 36

Edit Settings 37

Name Item 39

Add from Cookbook 40

Change Group 40

Move Item 41

Delete Item 41

Oven Systems

Convection System 43

Blower Motor (Bottom) 43

Blower Motor (Top) 43

Blower Motor Speed Controller (BMSC) 43

Heater Elements 43

Jetplate (Bottom) 43

Jetplate (Top) 43

Stirrer Motor and Assembly 43

Troubleshooting 43

Oven Door 44

Removing/Reinstalling the Oven Door 44

Adjusting the Oven Door 44

Interlock Switches 45

Adjusting the Primary, Secondary, and Monitor Switches 45

Measuring RF Leakage for Microwave Safety 46

Troubleshooting 46

Microwave System 47

Capacitors 47

Testing a Capacitor 47

Filament Transformers 47

Wiring the Filament Transformers 47

High-Voltage Transformers 48

Wiring the High-Voltage Transformers 48

Oven Systems Continued...

Testing a Filament or High-Voltage Transformer 48

High-Voltage Diodes 48

Testing a High-Voltage Diode 49

Magnetrons 50

Testing a Magnetron for an Open/Shorted Filament 50

Stirrer Motor and Assembly 50

Waveguides 50

Troubleshooting 50

Control System 51

Cooling Fans 51

Display, TFT (For Non-Touch Enabled Ovens) 51

Display (Touch) and UI Control Board (Phoenix) 51

Electrical Compartment Cooling Fan Thermostat 51

Electrical Compartment Thermocouple 51

EMI Filter 51

Ethernet Extension Cable 51

Fuses 52

High-Limit Thermostat 52

I/O Control Board (SAGE) 51

Keypad (For Non-Touch Enabled Ovens) 52

LED Light Ring (Sota only) 52

Magnetron Thermostats 52

Power Supply 52

Relay - K1 Filament 52

Relay - K2 Magnetron Cooling Fans 52

Relay - K3 Stirrer Motor 52

Relay - K6 Voltage 52

Relay - K7 Monitor 53

Relay - K8 Anode 53

RTD 53

Solid State Relay - K4/K5 Heater 53

Speaker 53

USB/Smart Card Reader 53

Voltage Sensor 53

Wire Harness 53

Troubleshooting 53

Filtering System 54

Catalytic Converter 54

Air Filter 54

Vent Catalyst 54

Troubleshooting 54

Troubleshooting

Overview of Troubleshooting 55

Fault Code Descriptions 55

Fault Code Troubleshooting 57

F1 Blower Running Status Bad 57

F2 Cook Temperature Low 58

F3 Magnetron Current Low 59

F4 Door Monitor Defective 60

F5 Magnetron Over Temperature 60

F6 Electrical Compartment Temperature High 61

F7 RTD Open 61

F8 Heat Low 62

F9 Cook Cavity Temperature High 62

F10 Communication Failure (Touch Enabled Ovens Only) 63

F12 Firmware Reboot (Touch Enabled Ovens Only) 63

Non-Fault Code Troubleshooting for Non-Touch Screen Ovens 64

No Keypad Input 64

“Cook Door Open” Message when Door is Closed 64

No Display (Screen is Blank) 65

Food Not Cooking Properly 66

“Read Fail” Message when Loading a Menu 67

“Write Fail” Message when Loading a Menu 67

Menu Settings are Not Present 68

“Defective Media” Message When Oven is Plugged in or Restarted 69

Non-Fault Code Troubleshootong for Touch Enabled Ovens 70

“Cook Door Open” Message when Door is Closed 70

No Display - Screen is Blank 71

Touch Screen is Locked Up or Unresponsive 72

Oven Keeps Cooling Down, will not Warm Up 73

Menu will not Load - Smart Card 73

Menu will not Load - USB 74

Firmware will not Update 75

Food Not Cooking Properly 76

Steam Present Before or After Cooking 77

Speaker Not Beeping After a Cook Cycle 77

Oven Schematic

Non-Touch Ovens 79

Appendix - Replacing Oven Components

Replacing Oven Components A-1

Replacing Items - No Cover Removal Required A-2

Replacing Items - Removing Outer Shell Required A-4

Replacing Items - Removing Outer Shell and Back Cover Required A-12

Replacing Items - Removing Outer Shell and Back Cover Required,

Single Magnetron Sota A-13

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