TPL PT1 Instrucciones de montaje

be aware, know where

PT1 USER MANUAL GUIDE 2015

11th & 12th Floor, Centrepoint, Off Shaheed-e-Millat Expressway,

Adjacent KPT Interchange, Karachi - 74900, Phone: (+92)-21-34390300,

UAN: (+92)-21-111-000-300, FAX: (+92)-21- 35316032

Email: info@trakker.com.pk, Website: www.tpltrakker.com/personal-trakking.html

CORPORATE OFFICE

Personal Trakking 1

User Guide

Pakistan’s ﬁrst and the region’s largest vehicle tracking and ﬂeet management

service provider has established its notable presence in the market and remains

the emphatic market leader today despite the presence of many competitors.

With the launch of Personal Trakking, we’re opening avenues to personal care,

convenience and peace of mind. As the ﬁrst of its kind, we believe in pioneering

in precise innovations that help you keep a watch on your loved ones.

YOUR PERSONAL TRAKKING DEVICE

The user can download ‘TPL Trakker’ app from Google Play Store. TPL Trakker app has

a tab Personal Trakking.

Once the downloading is complete, please follow the below guidelines:

• Set your numeric 4 digit PIN code.

• The user can use the “back” button while entering the PIN Code to shift the cursor to

the previous blank space.

• Once the user has selected a valid PIN code and submitted it, he is prompted by the

application to send a request via SMS to TPL. The user can either accept the request

or cancel it.

• Press “Submit” once completed.

• Enter your phone number and the activation code sent to you via SMS. Press “Submit”

once completed.

• Select the Personal Trakking tab from the screen to access Personal Trakking mobile

application.

After completing the above steps, the customer can start using

the following services:

• Services

• Add a Device

• Get Device Location

• Device Settings

• Call

• Text

• My Devices

• About

• FAQs

Downloading

Registration

• After clicking on the “Personal Trakking” tab, the user will be

routed to its Services screen.

• The screen and its respective features can only be

accessed by those users who subscribe to the Personal

Trakking (PT) feature with TPL.

• The user can easily navigate from this page to all services

of the application by clicking on their respective buttons.

• In case the internet connection fails, the user will still be able

to navigate to pages within the application.

• Pressing “Back” button closes TPL Trakker Mobile application.

• The user will be able to enter details in the text ﬁelds for Name, SIM Card, Device IMEI

code, and emergency contacts which would be mentioned at the back of the device.

• All ﬁelds are mandatory.

• The data for any ﬁeld will not be saved until the user enters information for all the

mandatory ﬁelds and clicks the “Submit” button.

• The application will route the user to Personal Trakking’s “Services” screen and display

a pop-up message upon successful completion of the process.

• In case the internet connection fails, the information will not be sent until the connection is

restored, and the user will have to press “Submit” again.

• “Back” button will route the user to the PT “Services” screen.

• If the user clicks on “Add a Device” after clicking back button, the information that he

would have entered will be reset and not be saved. He will have to re-enter all details

upon clicking on “Add a Device”.

Services Add a Device

• The user will press on the “Get Device location” tab and the

application will access the ﬁrst device added by the user,

automatically.

• The device will be checked for its status.

• Once the device status is determined to be online, the application

will then display the geo-location of that device on map.

• The user can click on the drop-down list and select any

device to be tracked.

• The user will be able to track only 1 device at a time.

• Pressing the “Back” button will redirect the user to the

“Services” screen of PT application.

• If the user clicks on “Get Device Location” again, he will

have to re-track the device and begin the process from

“Select Device” drop-down as tracked information from

earlier will not be saved.

• The user can click on the drop-down list and select a

device for adjusting its settings.

• Clicking on Edit Device Proﬁle button will route the user to

the “Edit Device Proﬁle” page.

• Clicking on Edit Device Settings button will route the user to

“Edit Device Settings” page.

• In case of no internet connection, the user will still be able

to navigate, but the device’s data will not be fetched.

Get Device Location Device Settings

• After opening the “Edit Device Proﬁle” page, the application

would display the proﬁle details for that device.

• The application will only display data if internet connection

is available.

• The user can click on ﬁelds, “Name”, “SIM Card”,

“IMEI code”, “Number 1”, “Number 2” and “Number 3”,

to edit their content.

• Once the user presses the “Update” button, the data will

be saved.

• The data for any ﬁeld can be edited independently of the others.

• The application would route to “Device Settings” and

display pop-up message on successful updating of any ﬁeld.

• In case the internet connection fails, the information would

not be sent until the connection is restored and the user

would have to press “Update” again.

• The user can press on “Edit Device Settings” to adjust settings for the device.

• Each setting can be adjusted independently of the others.

• The user can set interval time from drop-down list by choosing from ﬁxed options of

1 minute, 2 minutes, 5 minutes, 10 minutes, 15 minutes, 30 minutes and 60 minutes.

• The interval time would correspond the time in which the tracking device would

request location updates.

•By toggling “On” Silent Mode’s switch button, the application will send the request to

enable tracking device’s silent mode. Silent mode is; when the device would be

functional but no voice tone shall be observed.

• By toggling “On” LED Status’s switch button, the application will send the request to

enable LED status of the tracking device.

• By pressing the “Apply” button, the user will be able to submit the respective updated changes.

• In case of no internet connection, none of the changes will be applied after pressing

the “Apply” button for each ﬁeld.

Edit Device Proﬁle Edit Device Settings

• On the Call page, three different numbers will be displayed

in buttons.

• On clicking any of the three numbers, a call will be connected

to TPL Custermer Service Center, standard call charges apply.

• The call can be made anytime, provided the user has

calling rights and sufﬁcient credit in their phone account.

• On clicking the message box, the user would be able to

send a short message (less than 160 characters) to TPL

Trakker Customer Service .

• Standard text messaging charges will apply.

• In case of insufﬁcient credit balance, the user will not be

able to send the message.

TextCall

Smart Tracking

• On opening of My Devices screen, a drop-down list and

a battery with a question mark in the middle will be visible.

• From the drop-down list, all the devices will be displayed

• On clicking a device, the application would display the

battery status of that device, both numerically as a

percentage as well as a progressive bar.

• A Red battery progress bar (<20% charge) indicates the

need to charge Personal Trakking device

• For navigation among tabs, “Services”, “My Devices”,

“About” and “FAQs” tabs are present below which link to

their respective screens.

My Devices

Q. How many devices can I add?

A. You may add as many tracking devices as you want.

Q. What does ‘Get Device Location’ do?

A. It will allow you to obtain the location of your selected tracking on Google maps. In the

case of no internet connectivity, it will inform you of the device’s location through a text

message. The feature will automatically show you the location of the ﬁrst device over

Google Maps. In the case of more than one tracking devices, you can select the

device of choice through the dropdown and obtain its location.

Q. What does ‘Device Settings’ do?

A. It will allow you to adjust settings for added tracking devices. You may choose from the

following options:

• Edit Device Proﬁle

• Edit Device Settings

By choosing the “Edit Device Proﬁle” option you will be prompted to edit details from the

following ﬁelds:

• Name

• SIM Card Number

• IMEI Code

• Emergency contact numbers

Please go through our security guidelines:

www.tpltrakker.com

Q. Why am I asked to set a PIN code at authentication?

A. This pin code will be used to secure access to the application.

You will be asked to enter a 4 digit PIN Code for proﬁle activation.

Q. Can I change my PIN Code?

A. No. You can only change the PIN code if you reinstall the

application, or if your application has been locked due to

consecutive wrong PIN entries.

Q. What does ‘Add a Device’ do?

A. It will ask you to add a tracking device. You will have to

specify the following details successfully adding a device:

• Name

• SIM Card Number

• IMEI Code

• Emergency contact numbers

Application FAQs

By choosing the “Edit Device Settings” option, you will be prompted to manage the

following settings for your tracking device:

• Automatic Update Settings

• Interval Time Settings

• LED Status Settings

• Silent Mode Settings

You can edit settings for each of the above mentioned device settings independently of

each other by pressing “Apply”. The update will be saved once “Apply” is pressed.

Q. I want to understand something about the application and it’s not in the FAQs.

What should I do?

A. Please press on the “Call” button to talk to a customer support representative. You can

also text us by clicking on the “Text” button and our customer support representative

will get in touch with you.

LED

MICROPHONE

SPEAKER

ON / OFF BUTTON

ALARM BUTTON

CALL BUTTON

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