TP-Link SR20 Manual de usuario

REV1.0.1 1910012101

Smart Home Router (SR20)

AC1900 Wi-Fi Router + Smart Home Hub + Touch Screen

User Guide

SR20

Contents

About This Guide.........................................................................................................1

Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

1. 1. Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1. 2. Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1. 3. System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1. 4. Physical Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Chapter 2. Set up Your Router via Kasa App . . . . . . . . . . . . . . . . . . . . . . . . 10

2. 1. Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2. 2. Setting Up via Kasa App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2. 2. 1. Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2. 2. 2. Kasa Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 3. Touch Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3. 1. Touch Screen Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3. 1. 1. Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3. 1. 2. System Settings Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3. 2. Basic Network Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3. 2. 1. Changing Wi-Fi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3. 2. 2. Client Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3. 2. 3. Guest Network Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

3. 3. Smart Home Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3. 3. 1. Pairing ZigBee and Z-Wave Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3. 3. 2. Scenes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3. 4. Resetting Your Router via the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Chapter 4. Advanced Functions on Web Management Page . . . . . . . . 25

4. 1. Accessing to Web Management Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4. 2. Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4. 3. Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4. 3. 1. Create a Network for Guests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4. 3. 2. Customize Guest Network Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

4. 4. NAT Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4. 4. 1. Translate Address and Port by ALG. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4. 4. 2. Share Local Resources in the Internet by Virtual Server. . . . . . . . . . . . 30

4. 4. 3. Open Ports Dynamically by Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . 31

4. 4. 4. Make Applications Free from Port Restriction by DMZ . . . . . . . . . . . . . 32

4. 4. 5. Make Xbox Online Games Run Smoothly by UPnP . . . . . . . . . . . . . . . . . 33

4. 5. USB Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

4. 5. 1. Local Storage Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

4. 5. 2. Remote Access via FTP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

4. 5. 3. Media Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

4. 5. 4. Printer Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

4. 6. Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

4. 7. QoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

4. 7. 1. Prioritize Internet Traffic with QoS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

4. 7. 2. Upgrade the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

4. 8. Network Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

4. 8. 1. Firewall & DoS Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

4. 8. 2. Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

4. 8. 3. IP & MAC Binding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

4. 9. IPv4 & IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

4. 9. 1. IPv4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

4. 9. 2. IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

4. 9. 3. MAC Clone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

4. 10. Specify Your Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

4. 10. 1. LAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

4. 10. 2. Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

4. 10. 3. Set Up a Dynamic DNS Service Account . . . . . . . . . . . . . . . . . . . . . . . . . . 70

4. 10. 4. Create Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

4. 11. Administrate Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

4. 11. 1. Set System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

4. 11. 2. Update the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

4. 11. 3. System Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

4. 11. 4. Monitor the Internet Traffic Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

4. 11. 5. System Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Appendix: Troubleshooting ..................................................................................78

About This Guide

This guide is a complement to Quick Start Guide. The Quick Start Guide provides

instructions for quick setup, while this guide contains details of each function and

demonstrates how to configure them in typical scenarios.

When using this guide, please notice that features of the router may vary slightly

depending on the model and software version you have, and on your location, language,

and internet service provider. All images, parameters and descriptions documented in

this guide are used for demonstration only.

Conventions

In this guide, the following conventions are used:

Convention Description

Underline Hyperlinks are in teal and underlined. You can click to redirect to a website

or a specific section.

Teal Key information appears in teal, including management page text such as

menus, items, buttons and so on.

The menu structures to show the path to load the corresponding page. For

example, Advanced > Wireless > MAC Filtering means the MAC Filtering

function page is under the Wireless menu that is located in the Advanced

tab.

Note: Ignoring this type of note might result in a malfunction or damage to the

device.

Tips: Indicates important information that helps you make better use of your

device.

Symbols on

the web page

• click to delete the corresponding entry.

• click to view more information about items on the page.

More Info

• The latest firmware and management app are available from Download Center at

http://www.tp-link.com/support.

• The Quick Start Guide (QIG) can be found where you find this guide or inside the

product package.

• Specifications can be found on the product page at http://www.tp-link.com.

• A Technical Support Forum is provided for you to discuss our products at

http://forum.tp-link.com.

• Our Technical Support contact information can be found at the Contact Technical

Support page at http://www.tp-link.com/support.

Chapter 1

Introduction

This chapter introduces what the Smart Home Router can do and shows its main

features and appearance.

Chapter 1 Introduction

1. 1. Product Overview

The AC1900 Wi-Fi Router plus Smart Home Hub plus Touch Screen (also referred to as

Smart Home Router SR20), is an “all-in-one” Wi-Fi router with built-in smart home hub

that eliminates the need for more standalone hubs in your home. It offers a centralized

solution to unify all smart home technologies to seamlessly work together, such as

TP-Link smart home products and other ZigBee and Z-Wave devices. From there, you

can control them by way of the TP-Link Kasa mobile app together with the integrated

4.3-inch touch screen color display atop the router, revolutionizing a new way of

visualizing and interacting with your connected home.

With AC1900-class and 3x3 MIMO technology, the Smart Home Router simultaneously

delivers up to 1300Mbps over 5GHz and 600Mbps over 2.4GHz, offering the flexibility

of two dedicated networks for basic tasks and bandwidth-intensive tasks such as

streaming 4K Ultra HD media and online gaming.

The SR20 features four Gigabit Ethernet ports for lightning-fast data transfer, built-in

NAT-router, Firewall, and Wireless Access Point (AP). The high-gain omni-directional

antenna and powerful amplifiers boosts the Wi-Fi coverage throughout your home.

Coupled with the advanced beamforming technology that allows the SR20 to

concentrate the Wi-Fi signal directly at the connected devices, delivering a stronger

and more reliable Wi-Fi connection.

The Smart Home Router is also a versatile dual-band solution that can function as a

router, or access point to best serve your networking needs, making it an ideal choice

for the Small Office/Home Office (SOHO) networks that demand higher speed and

more reliable network performance. It complies with the next-generation 802.11ac

Wi-Fi standard, and backward compatible with 802.11n, offering 3 times faster than

wireless N speeds. With high power efficiency and robust network security, 802.11ac is

the perfect way to accelerate a home multimedia network and solve traffic congestion

caused by high-bandwidth devices.

Furthermore, the SR20 is equipped with two USB ports (3.0 and 2.0), giving you more

flexibility to share printer(s), files (such as photos, music, and videos) across your home

or office network, locally and remotely via the built-in FTP server.

The SR20 fully supports IPv6, which is the latest version of the Internet protocols that

enables numerous services to interoperate seamlessly and improves user experience.

The product complies with the RSS-247 Section 6.4 (2) and (4).

1. 2. Features

• Simple to set up and use

• Built-in touch screen display for easiest setup and home management

Chapter 1 Introduction

• Support Zigbee and Z-Wave devices

• Comply with IEEE 802.11ac

• Provide multiple encryption security types, including 64-bit, 128-bit, 152-bit WEP,

and WPA-PSK/WPA2-PSK

• Support built-in DHCP server

• Support app-based and web-based managements

• Support for remote control of all Kasa devices (via app)

• Integrated third-party smart home devices

• Guest Network management

• Client Controls management

1. 3. System Requirements

• A smartphone or tablet running iOS 8 or higher; Android 4.1.x or higher

• Kasa account

1. 4. Physical Appearance

Touch Screen

A 4.3-inch capacitive color touch screen with intuitive user interface for basic

network configuration and home automation controls.

MIMO Antenna

Position the antenna upright for optimal performance.

Home Button

Tap to wake the touch screen or go back to the main Home screen.

Power Connector

Connect the supplied power adapter.

109

87654

Chapter 1 Introduction

On/Off Button

Press to turn the Smart Router ON or OFF.

USB 2.0 Port

Connect a USB 2.0 storage device or a USB 2.0 printer for file or printer sharing.

USB 3.0 Port

Connect a USB 3.0 storage device or a USB 3.0 printer for content sharing, printer

sharing, or media streaming. This port is also compatible with USB 2.0 devices.

Internet Port

Connect your broadband DSL/Cable Modem to this port using an Ethernet cable.

Gigabit Ethernet 1-4 Ports

Connect Ethernet devices such as computers, game consoles, smart TVs or other

devices that require a wired connection to the internet.

Reset Button

Press and hold for about 10 seconds or until the confirmation window appears

on the touch screen, then release the button and click Ye s to start resetting your

router.

Chapter 2

Set up Your Router via Kasa

App

Chapter 2 Set up Your Router via Kasa App

2. 1. Position Your Router

The Smart Home Router is designed to be the “control center” of your home and with

its modern appearance, it can be placed in a standing position or mounted on the wall.

However, keep in mind that your router’s location can affect wireless connections. For

optimal end-user experience, we recommend that you choose a location that is near a

power outlet, and where other devices (wired and wireless) will be able to connect to.

Before installing the router, adhere to all safety precautions including the following:

• Place the router in a centralized area for a maximum wireless coverage

• Keep the router away from metal obstructions, Bluetooth® devices, cordless phones,

transformers, heavy-duty motors, microwave ovens to prevent signal interference or

loss

• Place the router in a well-ventilated location with at least 5 cm (approx. 2 inches) of

clearance on all sides

• Avoid exposure to direct sunlight, liquids, excessive heat or cold

• Do not make repairs or modifications to the router

• Always update the router to the latest firmware

2. 2. Setting Up via Kasa App

2. 2. 1. Get Started

1Download Kasa for Mobile from the App Store or Google Play.

Kasa for MobileScan QR code

2Launch Kasa and create a Kasa account or log in using your email address.

3On the Add Device screen, tap SMART ROUTER and follow the onscreen prompts

to connect your Smart Router.

a. Power o your modem by removing its power adapter and/or backup battery.

b. Position the antenna upright.

c. Connect the provided blue Ethernet cable from the Internet port on the router

to the modem.

d. Re-insert the power adapter and/or battery into the modem.

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