conditions (including salinity or pressure), radiation (UV, infrared or nuclear), shock and
conditions which exceed the product’s Ingress Protection (“IP”) rating;
$v. use of the product in a manner which exceeds the applicable product specification,
including, but not limited to, exposure to excessive, insufficient or other voltage conditions;
$vi. installation or use of the product not in accordance with the technical documentation
and product guidelines as outlined in the product or applicable building and electrical
codes, regulations and standards;
$vii. failure to maintain the product in accordance with the technical documentation;
$viii. natural degradation and colour shift of the LED source over the course of normal
product use;
$ix. slight deviations in the specified values of intensity and colour that do not affect the
functionality of the product;
$x. use of the product not for its intended purpose.
This limited warranty shall be null and void if the original identification information on the
product is missing or has been altered in any manner.
TLC Global offers no warranty for any accessories, peripheral equipment or products not
bearing the name TLC Global or a Tourpro Lighting Company brand, including, but not
limited to, road cases, third party wireless devices, cords, batteries, clamps, lamps and
brackets (unless otherwise specifically stated). Any warranty or other claims relating to any
such third party products are the sole responsibility of the manufacturer of such third party
products and the purchaser must communicate directly with such third party manufacturer
regarding such claims.
C. If a product fails within the warranty period and if, upon examination by TLC Global, it is
found to have failed for a covered cause, TLC Global will, at its sole discretion, repair or
replace the defective part or product or reimburse the purchaser a pro-rated portion of the
purchase price based on the percentage of the warranty period still remaining as of the
date that the returned product was received by TLC Global. Should a replacement part or
product be discontinued or unavailable, TLC Global reserves the right, in its sole and
absolute discretion, to substitute a comparable replacement part or product for the
defective part or product. TLC Global’s warranty obligation hereunder is limited solely to
the repair or replacement of or reimbursement for the particular parts or products found by
TLC Global to have failed for a covered cause within the warranty period. In no event shall
TLC Global be responsible to replace or reimburse purchaser for any products or portions
of a system not found by TLC Global to have failed for a covered cause within the warranty
period even if other products or portions of a system could not be repaired or replaced by
TLC Global.
D. Costs of removal, shipping to TLC Global or its authorised representative and
reinstallation are solely the responsibility of the purchaser. If TLC Global determines that
the product is covered by this limited warranty, TLC Global will advise where to send your
product to be repaired, whether that is TLC Global or a preferred local repair centre. The
cost of shipping repaired or replacement products or parts to any locations within Australia
