TIPTEL 31 home Manual de usuario
Operating Instructions (UK)
ISDN Telephone System
tiptel 31 home
tiptel
Table of contents
2
The most important functions
General information
ISDN telephone system diagram . . . . . . .4
Ho to use the operating instructions . . . .4
Scope of supply . . . . . . . . . . . . . . . . . . . .4
Special accessories . . . . . . . . . . . . . . . . .4
Information on the proper operation
and usage of the telephone system . . . . .5
Ecological information . . . . . . . . . . . . . . .5
Introduction
What is the ISDN telephone system
tiptel 31 home designed for? . . . . . . . . . .6
Features of the ISDN telephone system . .6
Initial operation - step by step
Step 1: Installing the device
( all mounting) . . . . . . . . . . . . . . . . . . . . .8
Step 2: Connecting the terminal
equipment . . . . . . . . . . . . . . . . . . . . . . . .8
Step 3: Connecting the ISDN
telephone system to the ISDN net ork . . .9
Step 4: Entering MSNs (optional) . . . . . .10
Step 5: Designated ringing signal for
individual terminals for incoming calls . .11
Internal telephone calls
Internal dialling . . . . . . . . . . . . . . . . . . . .12
Incoming internal call . . . . . . . . . . . . . . .12
External telephone calls
Access to public exchange and dialling . .13
Incoming external call . . . . . . . . . . . . . . .14
Placing an external call on hold to
make enquiries . . . . . . . . . . . . . . . . . . . .14
T o-line operation ith hold
(external calls) . . . . . . . . . . . . . . . . . . . .14
Ending t o-line operation ith hold
(external calls) . . . . . . . . . . . . . . . . . . . .15
Manual call transfer (incoming
external call to internal extension) . . . . . .15
Dialling via LCR . . . . . . . . . . . . . . . . . . .15
Feature functions
Call pick-up . . . . . . . . . . . . . . . . . . . . . .16
Conference call ith t o external
parties . . . . . . . . . . . . . . . . . . . . . . . . . .16
Explicit call transfer (ECT) . . . . . . . . . . .16
Do not disturb function . . . . . . . . . . . . . .17
Rejecting a party issuing a call
aiting signal . . . . . . . . . . . . . . . . . . . . .17
Call for arding ithin
the telephone system . . . . . . . . . . . . . . .17
Internal call for arding ON/OFF . . . . . . .18
External call for arding ON/OFF . . . . . .19
Call for arding . . . . . . . . . . . . . . . . . . . .20
Call for arding unconditional,
on busy, on no reply ON/OFF . . . . . . . . .21
The first telephone call
Initial operation - step by step . . . . . . . . . .8
Internal telephone calls . . . . . . . . . . . . . .12
External telephone calls . . . . . . . . . . . . .13
Optimal use of the telephone system
Feature functions . . . . . . . . . . . . . . . . . .16
Individual configuration of the
telephone system
Configuration via telephone . . . . . . . . . . 25
Configuration via Windo s soft are . . . .55
Configuration via terminal program . . . . .56
Operation - brief and clear
Numbering scheme . . . . . . . . . . . . . . . .68
Cost-effective telephone calls
Least Cost Routing . . . . . . . . . . . . . . . . .48
Soft are upgrade per telephone
via update Server . . . . . . . . . . . . . . . . . .58
LCR upgrade per telephone
via Server . . . . . . . . . . . . . . . . . . . . . . . .59
Troubleshooting
Resetting the telephone system
(back to factory pre-set) . . . . . . . . . . . . .47
Actions in the case of malfunctions . . . . .60
Overvie of the factory pre-set . . . . . . . .62
Table of contents
Call deflection (CD) . . . . . . . . . . . . . . . .22
Automatic call-back on busy (CCBS =
completion of call to busy subscriber) . . .23
Call parking in the exchange office . . . . .23
Keypad protocol . . . . . . . . . . . . . . . . . . .24
Abbreviated dialling . . . . . . . . . . . . . . . .24
Configuration via telephone
Accessing the programming
parameters . . . . . . . . . . . . . . . . . . . . . . .25
Change PIN (pass ord) . . . . . . . . . . . . .26
Set-up date and time . . . . . . . . . . . . . . .27
Blocking the reception of date and time .28
Entering MSNs
(multiple subscriber numbers) . . . . . . . . .29
Deleting MSNs . . . . . . . . . . . . . . . . . . . .30
Assigning MSNs to the individual
extensions . . . . . . . . . . . . . . . . . . . . . . .30
"Call holding" and "three-party conference"
ithin the exchange/ "call holding"
ithin the telephone system . . . . . . . . . .31
Access to the public exchange . . . . . . . .32
Access to the public exchange ith bearer
capability FAX group 2/3 / telephone . . . .33
Automatic access to public exchange . . .34
External ringing signal ON/OFF . . . . . . .35
Entering and deleting restricted
numbers . . . . . . . . . . . . . . . . . . . . . . . . .36
Charge pulse . . . . . . . . . . . . . . . . . . . . .37
Entering the charge factor . . . . . . . . . . .38
Calling line identification presentation/
restriction for outgoing calls (CLIP/CLIR) 39
Connected line identification
presentation/restriction (COLP/COLR) . .40
CLIP at internal analog terminal
equipment . . . . . . . . . . . . . . . . . . . . . . .41
Setting the procedure to receive call
numbers at the internal analog terminals 43
MSN assignment for call number
identification for external calls . . . . . . . . .44
Call aiting . . . . . . . . . . . . . . . . . . . . . . .45
Storing and erasing abbreviated
numbers . . . . . . . . . . . . . . . . . . . . . . . . .46
Resetting the telephone system
(resume factory pre-set) . . . . . . . . . . . . .47
Least Cost Routing (LCR)
Set-up integrated Least Cost Router . . . .48
Entering the area code for LCR
function . . . . . . . . . . . . . . . . . . . . . . . . .49
Activate/deactivate LCR function
for each individual extension . . . . . . . . . .50
Remote change
Activate/deactivate the remote
change function . . . . . . . . . . . . . . . . . . .51
Remote change of call for arding,
and call deflection . . . . . . . . . . . . . . . . . .52
Configuration via computer
Define serial protocol for data transfer . .54
Telephone system configuration
via Windo s soft are . . . . . . . . . . . . . . .55
Installing the Windo s soft are . . . . . . .55
Connecting the computer to the
telephone system . . . . . . . . . . . . . . . . . .55
Soft are update via Windo s soft are . .55
Telephone system configuration via
terminal program . . . . . . . . . . . . . . . . . .56
Preparing the configuration via terminal
program . . . . . . . . . . . . . . . . . . . . . . . . .56
Operation (navigation) ithin the terminal
program . . . . . . . . . . . . . . . . . . . . . . . . .57
Always up-to-date
Soft are upgrade per telephone via
update Server . . . . . . . . . . . . . . . . . . . . .58
LCR upgrade per telephone via Server . .59
Appendix
Troubleshooting . . . . . . . . . . . . . . . . . . .60
Overvie of tone and ringing signals . . .61
Factory pre-set overvie . . . . . . . . . . . .62
Cleaning and maintenance . . . . . . . . . . .62
Glossary . . . . . . . . . . . . . . . . . . . . . . . . .63
Technical data . . . . . . . . . . . . . . . . . . . .66
EC Type-Examination Certificate . . . . . .67
Numbering scheme
Function codes . . . . . . . . . . . . . . . . . . . .67
Special functions . . . . . . . . . . . . . . . . . .68
Internal state (handset picked up,
internal dialling tone) . . . . . . . . . . . . . . .70
Index . . . . . . . . . . . . . . . . . . . . . . . . . . .71
4
General information
ISDN telephone system diagram
LED "POWER":
Blinks: po er
Illuminated: ISDN ready
LED "Port 1, 2 and ":
Blinks: internal telephone call
Illuminated: external telephone call
How to use the operating instructions
The follo ing symbols are used in these operating instructions:
Pick-up handset
... Dialling function codes and number sequences
Dialling telephone numbers or PIN
Recall button: Flash function for the execution of ISDN telephone system
feature functions and programming of individual parameters
Replace handset
Hints
Scope of supply
The scope of supply comprises:
- ISDN Telephone System including AC adapter
- ISDN connecting cable and cable for the serial data transfer from/to the PC
- Operating instructions
- CD ROM
Special accessories
An uninterruptible po er supply (UPS) unit is available as special accessory (see " Information
on the proper operation and usage of the telephone system"). In addition, a remote beeper
(order number 11 22 330) can be provided. This unit allo s the remote change of telephone
system features even via telephones hich do not support DTMF (Dual Tone Multi Frequency
= tone dialling).
5
General information
Information on the proper operation and usage of the telephone system
- In some specific frequency domains, a high electrical interference field strength may have an
impact on the transfer quality of internal and/or external telephone communications - for the
duration of the interference. The sort and the extent of the impact depends on the charac-
teristics of the connected terminal equipment.
- The ISDN telephone system is designated or the operation at ISDN point-to-multipoint
connections using the EURO ISDN DSS1 protocol. If you connect the device to other ports
this may lead to disturbances and a trouble-free operation cannot be granted.
- The ISDN telephone system has been signed and manufactured in accordance ith the
safety standard EN 60950 . You may only connect terminal equipment to the ISDN telephone
system that fulfils this specific or a comparable safety standard.
- All installations must be done professionally. Ask a professional electrician to conduct the
installation ork at the 230 V net ork. VDE 0100 is to be considered.
- In the case of malfunction, unplug the AC Adapter as ell as the ISDN connecting cables at
the NT.
- The ISDN telephone system must not be installed and operated in the follo ing inappropriate
environments.
- an installation outdoors
- humid or damp rooms (bathroom, sho er, s imming pools ...)
- rooms ith danger of xplosions
- exposure to direct sunlight
- ambient temperatures of less than 0oC or more than 40oC
- strong vibrations
- dusty environments
- Please take care that the cables do not lead to any danger of stumbling. Avoid folding, pus
hing and pressing of the cables.
- The telephone system cannot be operated during a power failure or when the AC
adapter is unplugged. When the device is ithout po er supply, all programming
parameters are retained and ill be available again as soon as the po er supply is resumed
or after plugging the AC adapter again. An uninterruptible po er supply unit is available as
an accessory. During a po er failure, this unit ill allo the operability of the telephone
system for several hours.
Ecological information
During normal use, you ill not have any contact to substances damaging to your health. The
synthetic material and plastics used for manufacturing this device exclusively consist of partial-
ly recycled granules.
Our packaging materials do not consist of plastics but of partially recycled cardboard and
paper.
6
Introduction
What is the ISDN telephone system tiptel 1 home designed for?
Congratulations and many thanks for purchasing the ISDN telephone system tiptel 31 home.
The telephone system serves as a linking element bet een your analog terminals - such as
telephone, fax machine or modem - and the digital telephone net ork (ISDN). This allo s the
further usage of your existing analog terminal equipment - as those devices cannot be
connected to the ISDN net ork directly.
Features of the ISDN telephone system
Hereinafter, you ill find a list of the ISDN telephone system features. It is possible that not all
of the listed features are released free of charge by your local telecommunications provider.
Some of those may be subject to registration. General technical terms are indicated in
brackets. You can take the corresponding explanations in chapter "Glossary".
- ISDN point-to-multipoint connection using EURO ISDN DSS1
- 3 ports for analog terminals
- Tone dialling and pulse dialling supported
- Calling line identification presentation or incoming calls at analog telephones (CLIP analogue)
- Flash technology, operating soft are can be updated
- 6 telephone numbers (MSNs) can be assigned
- Individual assignment of an MSN to a terminal (6 MSNs available)
- MSN for outgoing calls adjustable for each MSN
- Operating mode is indicated via LED
- Internal calls free of charge
- Charge pulse can be activated/deactivated per extension
- Programming of features is possible at each extension by entering the PIN
- 20 abbreviated numbers
- 20 restricted numbers
- Automatic access to public exchange programmable per extension
- Access authorisation programmable per extension (restricted authorisation, exchange
authorisation, trunk calls, international calls)
- Activation/deactivation of call aiting signal for aiting incoming calls programmable per
extension
- Do not disturb function
- Access to public exchange programmable as fax group 2/3 per extension
- Pick-up of incoming calls
- Internal manual call transfer ith/ ithout enquiry call
- Activation/deactivation of the call number display for outgoing calls (CLIP/CLIR) program-
mable per extension.
7
Introduction
- Activation/deactivation of the call number display for incoming calls (COLP/COLR)
programmable per extension.
- Placing calls on hold in the exchange or ithin the telephone system
- T o-line operation ith hold in the exchange or ithin the telephone system
- Three-party conference in the exchange or ithin the telephone system (via second
B channel)
- Call for arding ithin the exchange programmable per MSN: call for arding unconditional
(CFU), call for arding on busy (CFB), call for arding on no reply (CFNR).
- Call diversion programmable per MSN via second B channel
- Call for arding to internal extension.
- Automatic call-back on busy (CCBS, i. e. completion of call to a busy subscriber)
- External call transfer ithin the exchange (ECT, i. e. Explicit Call Transfer)
- Replugging at the bus
- Intraoffice keypad information transfer or programming of service features ithin the
exchange office.
- Activation/deactivation of least cost routing for the automatic selection of a telecommuni-
cations provider for outgoing calls - depending on date, time and target telephone number
- is programmable per extension.
Declaration of conformity
TIPTEL AG confirms that this product complies ith the basic requirements of the European
regulation 1999/5/EG.
You ill find further information under the follo ing internet address:
http://www.tiptel.com
8
Initial operation - step by step
It is important to unplug the AC adapter as ell as the ISDN connecting cable before
taking out installation tasks at the internal line net ork. The installation must be done
professionally.
Step 1: Installing the device (wall mounting)
The ISDN telephone system has to be installed in a dry room ith an ambient temperature
range bet een 0oC and 40oC. The telephone system can be used as a table-top or a all
mounted model.
Follo the steps belo for all mounting:
1. For all mounting, the telephone system must be positioned in a ay that the ports of the
device are not on the top, but on the bottom side. On a horizontal line, place t o marks ith
a distance of 11.8 cm on the all.
2. Drill t o 6 mm holes into the all and plug the holes ith the do els. Be careful not to drill
into an electrical supply net ork or ater pipe.
3. Scre in the scre s in a ay that the scre head has a distance of about 5 mm from the
all.
4. Hook the telephone system into the scre holes.
Step 2: Connecting the terminal equipment
1. Connect the terminals e. g. as sho n in the follo ing diagram.
9
Initial operation - step by step
Step 2: Connecting the terminal equipment (continued)
Analog telephones ith pulse or tone dialling can be connected to the ISDN telephone system.
The dialling mode is recognised automatically. For telephones ith specific plugs an individual
adapter may be required.
If you connect telephones ith charge counter, a charge pulse can be assigned to the
corresponding telephones. Here, the exchange office has to transfer the incurring charges
during the conversation (AOCD*, advice of charge during the call). If necessary, this feature
has to be applied for at your local telecommunications provider.
The ISDN telephone system supports the analog feature CLIP internally. This feature allo s to
display the caller's telephone number, provided that your terminal is adequately equipped.
At some telephones, the earth button has no function for the ISDN telephone system.
A flash button ( -button) is required for enquiry calls, placing calls on hold as ell
as for programming the telephone settings. The duration of the flash pulse should be
70...100 ms.
Step : Connecting the ISDN telephone system to the ISDN network
1. Plug the ISDN connecting line in the "LINE" jack of the ISDN telephone system. After ards,
plug the other end of the line in the NT (net ork termination hich is provided by your tele-
communications provider). You can operate your ISDN telephone system at any Euro ISDN
multipoint interface.
The ISDN telephone system is not fed via the NT. Thus, the NT does not need to be
connected to the 230V net ork in order to operate the telephone system.
2. Plug the AC adapter in the 230V po er outlet. The LED "Po er" blinks. After some
seconds, i. e. hen the ISDN access is ready - this LED is lit permanently.
After picking up the handset of a connected telephone, you ill hear the ISDN telephone
system's dialling tone (interrupted dialling tone). After dialling "0" you ill hear the exchange
dialling tone (continuous dialling tone). If a B channel is occupied, the corresponding LED -
"Port 1", "Port 2" or "Port 3" is lit.
The basic installation ork is no complete.
You are no able to make outgoing telephone calls. A ringing signal is heard for all incoming
telephone calls. The ISDN telephone system reacts on all incoming calls and all connected ter-
minals ill ring. For detailed information on ho to determine specific terminal equipment
(extension numbers) for incoming calls, continue as described under point 4 and 5.
10
Initial operation - step by step
Step 4: Entering MSNs (optional)
If you enter multiple subscriber numbers (MSNs) in your telephone system, the individual
MSNs can be addressed separately and selectively. As soon as one or more MSNs are
entered, only the telephone system terminals ith the entered MSNs ill ring in the case of an
incoming call. Up to 6 MSNs can be entered. As for the entry, the MSNs are addressed by an
index.
The entry of a multiple subscriber number - ith 20 digits as a maximum - is not man-
datory for the operation of the ISDN telephone system. You can enter the MSNs at
any time.
MSNs are entered as follows:
Example: Enter MSN 670 27 as first MSN (while pre-set PIN is 12 4):
If you ant to enter further MSNs, repeat step 4 to 7 (for each MSN) and replace the handset
after ards.
1.
Pick-up the hand-
set.
You hear the dialling
tone
.2.
Dial code number
for programming.
3.
Enter the PIN (4
digits).
You hear the pro-
gramming tone.
4.
Dial code number
for MSN entry.
5.
Enter MSN index
number.
1, 2, 3, 4, 5 or 6
6.
Enter MSN.
7.
Press FLASH.
You hear the confir-
mation tone.
8.
Replace the hand-
set.
Entry complete.
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