Thinkware U3000 Manual de usuario

This product records videos while the vehicle is operating.

Read and follow the instructions in this guide to properly use and maintain the product.

User Guide

U3000

Before using the product

About the product

This product records videos while the vehicle is operating. Use this product only for reference when

investigating incidents or road accidents. This product is not guaranteed to record for all events. The

device may not record accidents with impacts that are too minor to activate the impact sensor or accidents

with massive impacts that cause the vehicle’s battery voltage to deviate.

Video recording does not begin until the product is completely turned on (booted up). To ensure that all

vehicle events are recorded, wait until the product is completely booted up after turning it on, and then

begin operating the vehicle.

THINKWARE is not responsible for any loss caused by an accident, nor is it responsible for providing any

support regarding the outcome of an accident.

Depending on the vehicle’s configuration or operating conditions, such as the installation of remote door

lock devices, ECU settings, or TPMS settings, some product features may not be supported, and different

firmware versions may influence the product’s performance or features.

About the user guide

The information provided in the guide may change when the manufacturer updates its service policy.

This user guide is intended for THINKWARE U3000 model only, and it may contain technical errors, editorial

errors, or missing information.

Copyrights

All rights for the content and maps in this guide are reserved by THINKWARE and are protected under

written consent from THINKWARE is prohibited and is eligible for criminal charges.

Registered trademarks

THINKWARE U3000 is a registered trademark of THINKWARE.

Other product logos and service names in this guide are trademarks of the relevant companies.

Information to user : RSS-247

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated with minimum distance 20 cm between the radiator &

your body.

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science

and Economic Development Canada’s licence-exempt RSS(s).

Please be cautioned the changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

Notice: Operation is subject to the following two conditions : (1) this device may not cause

interference, and (2) this device must accept any interference, including interference that may cause

undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES-003.

IC: 12594A-U3000

Contents

Safety information 5

1. Product overview 8

1.1 Included items 8

1.1.1 Standarditems 8

1.1.2 Accessories(soldseparately) 8

1.2 Part names 9

1.2.1 Frontcamera(mainunit)-frontview 9

1.2.2Frontcamera(mainunit)-rearview 10

1.2.3Rearcamera(optional) 10

1.3 Removing and inserting the memory card 11

2. Installing the product 12

2.1 Installing the front camera (main unit) 12

2.1.1 Selectinganinstallationlocation 12

2.1.2Securingtheproduct 12

2.1.3Connectingthepowercable 14

2.2 Installing the rear camera (optional) 17

2.2.1Selectinganinstallationlocation 17

2.2.2Securingtherearcamera 17

2.2.3Connectingtherearcameracable 18

3. Using recording features 19

3.1 Turning the product on or off 19

3.2 Learning about the file storage locations 19

3.3 Using the continuous recording feature 19

3.4 Recording manually 20

3.5 Using the SOS recording feature 20

3.6 Using parking mode 21

3.7 Using the Super night vision feature 23

3.8 Using the road safety features 23

4. Using the mobile viewer 24

4.1 Connect the product to a smartphone 24

4.2 Viewing the mobile viewer screen layout 24

5. Using THINKWARE CONNECTED 25

5.1 Connecting the product to THINKWARE

CONNECTED 25

6. Using the PC viewer 26

6.1 System requirements 26

6.2 Learning about the PC viewer 26

6.2.1InstallingthePCviewer 26

6.2.2PCviewerscreenlayout(forWindows) 27

6.2.3 Playing recorded videos on the PC

viewer(forWindows) 28

6.2.4PCviewerscreenlayout(forMac) 29

6.2.5 Playing recorded videos on the PC

viewer(forMac) 30

7. Settings 31

7.1 Managing the memory card 31

7.2 Setting the Camera 31

7.3 Setting recording features 32

7.4 Setting road safety features 33

7.5 Configuring the system settings 33

8. Accessing the product information 34

8.1 Viewing the product information 34

8.2 Accessing and configuring the GPS 34

9. Upgrading the firmware 35

10. Troubleshooting 36

11. Specifications 37

Safety information

Read the following safety information to properly use the product.

Safety symbols in this guide

"Warning" - Indicates a potential hazard which, if not avoided, may result in injury or death.

"Caution" - Indicates a potential hazard which, if not avoided, may result in minor injury or property damage.

"Note" - Provides useful information to help users better utilize the product’s features.

Safety information for proper use

Driving and product operation

• Do not operate the product while driving a vehicle. Distraction while driving may cause accidents and

result in injury or death.

• Install the product in places where the driver’s view is not obstructed. Obstruction of the driver’s vision

may cause accidents and result in injury or death. Check with your state and municipal laws before

mounting the product to the windshield.

Power supply

• Do not operate or handle the power cable with wet hands. Doing so may result in electrocution.

• Do not use damaged power cables. Doing so may result in electrical fire or electrocution.

• Keep the power cable away from all heat sources. Failure to do so may cause the power cord insulation to

melt, resulting in electrical fire or electrocution.

• Use the power cable with the correct connector and make sure the power cable is connected securely

and is firmly in place. Failure to do so may result in electrical fire or electrocution.

• Do not modify or cut the power cable. Also, do not place heavy objects on the power cable or pull, insert,

or bend the power cable using excessive force. Doing so may result in electrical fire or electrocution.

• Use only genuine accessories from THINKWARE or an authorized THINKWARE dealer. THINKWARE does

not guarantee compatibility and normal operation of third-party accessories.

• When connecting the power cable to the product, ensure that the connection between the cable plug

and the power cable connector on the product is secure. If the connection is loose, the power cable may

become disconnected due to vehicle vibration. Video recording is not available if the power connector is

disconnected.

Children and pets

Ensure that the product is out of the reach of children and pets. If the product breaks, it may result in fatal

damage.

Other information about the product

Product management and operation

• Do not separate the product and the mount when the product is turned on. Doing so may result in product

malfunction.

• Do not expose the product to direct sunlight or intense light. The lens or internal circuitry may fail

otherwise.

• Use the product at a temperature between 14°F and 140°F (-10°C to 60°C) and store the product at a

temperature between -4°F and 158°F (-20°C to 70°C). The product may not function as designed and some

permanent physical damages may result if it is operated or stored out of the specified temperature ranges.

Such damages are not covered by the warranty.

• Frequently check the product for the proper installation position. Impact caused by extreme road

conditions may alter the installation position. Ensure that the product is positioned as instructed in this

guide.

• Do not apply excessive force when pressing the buttons. Doing so may damage the buttons.

• Do not use chemical cleaners or solvents to clean the product. Doing so may damage plastic components

of the product. Clean the product using a clean, soft, and dry fabric.

• Do not disassemble the product or subject the product to impact. Doing so may damage the product.

Unauthorized disassembly of the product voids the product warranty.

• Handle with care. If you drop, mishandle, or expose the product to external shocks, it may cause damage

and/or result in the malfunction of the product.

• Do not attempt to insert foreign objects into the device. Doing so may damage the product.

• Avoid excessive humidity and do not allow any water to enter the product. Electronic components inside

the product may fail if exposed to humidity or water.

• Depending on the make and model of your car, the power may be constantly supplied to the dash cam

even when the ignition is turned off. Installation of the device to a continuously powered 12V outlet could

result in vehicle battery drainage.

• This device is designed to record video while the vehicle is in operation. The quality of the video might be

affected by weather conditions and the road environment, such as whether it is day or night, presence of

street lighting, entering/exiting tunnels, and the surrounding temperature.

• THINKWARE is NOT responsible for the loss of any recorded video during operation.

• Although the device was designed to withstand high-impact car collisions, THINKWARE does not

guarantee the recording of accidents when the device is damaged as a result of the accident.

• Keep the windshield and camera lens clean for optimal video quality. Particles and substances on the

camera lens or windshield may reduce the quality of the recorded videos.

• This device is intended to be used inside the vehicle only.

1. Product overview

1.1 Included items

Ensure that all the items are included when you open the product box.

1.1.1 Standard items

Front camera (main unit) Mount Car charger

ACC

BATTERY

GND

Hardwiring cable Heat Blocking Film Adhesive cable holder

MicroSD memory card with adapter

(consumable)

Warranty / CS & CE information CPL filter

The standard items may change without prior notice.

1.1.2 Accessories (sold separately)

Rear camera Rear camera cable

Product overview

1.2 Part names

1.2.1 Front camera (main unit) - front view

Rear camera lens

Records the rear view.

Security LED

Indicates that video is

being recorded.

Adhesive mount

Used to fix the rear camera

in the vehicle.

• To reset the product, press and hold the voice recording ( ) and manual recording (REC) buttons

simultaneously until you hear beeps.

• Refer to the following table to check the status of the product using the LED indicators.

LED LED STATUS Operation description

Front Security LED (light on) The product is turned on.

Connection LED

(light on) Bluetooth connected

(flickers) Bluetooth pairing

(light on) Wi-Fi connected

(flickers) Internet Mode pairing (not connected)

(light on) Internet Mode connected

(flickers quickly) SOS recording

(flickers) Bluetooth/Wi-Fi reset

REC LED

(light on) Continuous Recording/Parking Recording

(Time Lapse)

(flickers) Manual recording/Event recording/Parking recording

(Motion Detection)

OFF Parking recording (Energy Saving)

(flickers quickly) SOS recording

GPS LED (light on) GPS activated

Product overview

1.2.2 Front camera (main unit) - rear view

GPS LED

Indicates the GPS

connection status.

REC LED

Indicates the recording status.

Memory card slot

Insert a memory card to

save recordings.

Reset button

Insert the tip of a sharp object

to reset the product when an

error occurs.

Voice recording button

Press to enable or

disable voice recording.

Connection button

Press to connect the product

to a smartphone via Bluetooth

or Wi-Fi network.

Power button

• Press and hold to turn off the product.

• Press to turn on the product.

Speaker

Outputs the voice guide and

buzzer sounds to indicate

the product’s status.

Manual recording button

• Press to start manual recording.

• Press and hold for

3 seconds for SOS recording.

Connection LED

Indicates the Wi-Fi and

Bluetooth connection status.

V-IN input port

Used to connect the rear camera (optional).

DC-IN power port

Used to connect the power cable.

1.2.3 Rear camera (optional)

Connection port

Used to connect the rear

camera to the front camera

using a rear camera cable.

Rear camera lens

Records the rear view.

Security LED

Indicates that video is being recorded.

Adhesive mount

Used to fix the rear camera

in the vehicle.

Depending on the laws and regulations of the country, the security LED specifications may be different.

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