ThermoSpas Genesis Series Manual de usuario
ThermoSpas®
Genesis Series Owner’s Manual
Safety, Maintenance and Technical Information
Welcome To ThermoSpas
Congratulations! You are now the ofcial owner of the nest spa built. All of us at ThermoSpas
are looking forward to enjoying a relationship with you that will last for many years to come.
As you get to know your spa, you will quickly discover why ThermoSpas is the fastest growing
spa manufacturer in the country. You have made the right decision in choosing ThermoSpas.
We’re betting our reputation on it. A reputation built on the foundation of our many strengths:
Our Credentials
ThermoSpas has been manufacturing spas since 1983. We strive to stay on the cutting edge of
spa design and maintenance technology. We are constantly looking for ways to bring our cus-
tomers the latest features and products designed to enhance the enjoyment and therapeutic
value of our spas. We are a member of the prestigious Association of Pool and Spa Professionals
(APSP). One of the APSP’s primary goals is, “To contribute to the health, safety, and welfare of
the public in the installation, maintenance, and operation of swimming pools and spas.” Our best
credentials come from thousands of satised ThermoSpas owners who write and call us every
day to tell us how happy they are with their spa and what a positive difference it has made in their
lives.
Our Quality
ThermoSpas’ emphasis on quality will become crystal clear with each passing day you own your
spa. We make our spas from only the highest quality materials, inside and out. Your spa was test-
ed with hot water to meet our quality assurance standards.
Our Customer Service
Our Customer Care Department is staffed by trained representatives who really care about help-
ing you. They are knowledgeable in every facet of spa maintenance. And they are available to
answer your call Monday - Friday 9:00 am - 6:00 pm and Saturday 9:00 am - 1:00 pm, Eastern
Time. The Technical Service Department is open Monday - Friday 9:00 am - 5:00 pm and Satur-
day 9:00 am - 1:00 pm, Eastern Time to answer any of your technical questions or needs.
Your Responsibility To Your Spa
Now that we’ve told you about our priorities in providing you with an exceptional product and
on-going support, we urge you to read through this manual completely. This manual, along with
the information previously supplied in the Welcome Kit will familiarize you with the simple opera-
tion and maintenance of your spa (which will become second nature to you in no time). Most im-
portantly, it will help you keep your spa running smoothly and in tip-top condition for many years
to come.
Have Fun and Enjoy!
Welcome to ThermoSpas
Table of Contents
Read and Follow These Important Instructions .................................................1
Proper Use and Installation..................................................................................1
Safety In and Around Your Spa .................................................................................................... 1
Spa Safety Literature .................................................................................................................... 4
Entrapment Risk ........................................................................................................................... 4
Be Aware of the Risk of Fatal Hyperthermia ................................................................................. 5
Choosing A Location.............................................................................................6
Outdoor Location .......................................................................................................................... 6
Indoor Location ............................................................................................................................. 7
Electrical Set Up ....................................................................................................9
The Safe Electrical Hook-up of Your Spa ..................................................................................... 9
Electrical Service Requirements................................................................................................... 9
Spa Start Up.........................................................................................................13
Spa Diagram.........................................................................................................17
Equipment Diagram.............................................................................................18
Topside Control Panel.........................................................................................19
Main Control Panel ..................................................................................................................... 19
Operating Instructions........................................................................................20
Setting the Temperature ............................................................................................................. 20
Jets Pump 1................................................................................................................................ 20
Jets Pump 2 (if equipped)........................................................................................................... 20
Lights .......................................................................................................................................... 20
Jets ............................................................................................................................................. 21
How To Contact Us
Ofce .........................................800.876.0158
Fax ...........................................203.303-0029
Customer Care Department .......................800.876.0158, option 2
Technical Service Department .....................800.876.0158, option 2
Address .......................................ThermoSpas • 10 Research Parkway
Suite 300 • Wallingford, CT • 06492
Website .......................................www.ThermoSpas.com
Table of Contents
Programming Instructions..................................................................................22
Programming the Duration, Frequency and Temperature Setting .............................................. 22
Automatic Functions...........................................................................................23
Over-Temperature Protection ..................................................................................................... 23
Power-Up Sequence .................................................................................................................. 23
Smart Winter Mode..................................................................................................................... 23
Heating ....................................................................................................................................... 23
Basic Spa Maintenance.......................................................................................24
Changing/Cleaning Filters..................................................................................26
Cleaning The Filter ..................................................................................................................... 26
Spas with ThermOzone.......................................................................................28
Components ............................................................................................................................... 28
Chemical Usage ......................................................................................................................... 28
Drain and Rell ....................................................................................................29
Cleaning the Cover..............................................................................................30
Flushing Lines .....................................................................................................30
Shell Surface Cleaning........................................................................................31
Winterizing (Closing Your Spa) ..........................................................................32
Components.........................................................................................................33
Water Pump................................................................................................................................ 33
Spa Light Assembly .................................................................................................................... 33
Spa Pack and Heater ................................................................................................................. 33
Common Diagnostic Messages .........................................................................34
Troubleshooting - Water Chemistry...................................................................35
Glossary ...............................................................................................................36
F.A.Q.s ..................................................................................................................41
Floor Load Determination...................................................................................44
Electrical Requirements Chart ...........................................................................45
Spa Measurements Chart ...................................................................................45
Water Capacity Chart ..........................................................................................46
1
Read and Follow These Important Instructions
When using the electrical equipment, basic safety precautions should always be followed. A
green colored terminal marked G, GR, Ground, Grounding or the Symbol is located inside
the supply terminal box or compartment. To reduce the risk of electric shock, this terminal must
be connected to the grounding means provided in the electric supply service panel with a con-
tinuous copper wire equivalent in size to the circuit conductors supplying this equipment. At least
two lugs marked “BONDING LUGS” are provided on the external service or on the inside of
the supply terminal box or compartment. To reduce the risk of electric shock, connect the local
common bonding grid in the area of the spa or spa to these terminals with an insulated or bare
copper conductor not smaller than No. 6 AWG. All eld-installed metal components such as rails,
ladders, drains, or other similar hardware within three meters of the spa or spa shall be bonded
to the equipment grounding bus with copper conductors not smaller than No. 6 AWG.
Proper Use and Installation
ThermoSpas has made every effort to provide you with a safe and reliable product. The detailed
instructions provided previous to, and with the receipt of, your spa will explain how to safely in-
stall, operate and maintain your spa. Safety in using a spa ultimately lays with you the customer.
There is no substitute for the use of good judgment and common sense when it comes to safety
in and around your spa.
Safety In and Around Your Spa
READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY!
!DANGER: RISK OF SEVERE INJURY OR DROWNING!
• Extreme caution must be exercised to prevent unauthorized access by children.
• To avoid accidents, ensure that children do not use this spa unless supervised at all times.
Adult supervision is a critical safety factor in preventing children from drowning.
• Use the straps and clip tie downs to secure the spa cover when not in use. This will help
discourage unsupervised children from entering the spa. Keep the spa cover secure in high-
wind conditions.
• There is no representation that the cover, clip tie-downs, or actual locks will prevent access to
the spa.
!DANGER: RISK OF SEVERE INJURY OR DROWNING!
• Keep hair, loose articles of clothing or hanging jewelry away from suction ttings, rotating jets
or other moving components to avoid entrapment that could lead to drowning or severe injury.
• Never use the spa unless all suction guards, lter, lter lid, or skimmer assembly are installed
to prevent body and/or hair entrapment.
• Never operate or use the spa if the lter, lter lid, or skimmer assembly are broken or any part
of the skimmer assembly is missing. Please contact your dealer or nearest service center for
service.
• The suction ttings and suction covers in this spa are sized to match the specic water ow
created by the pump(s). If it is necessary to replace the suction ttings, suction covers or
pump(s), be sure that the ow rates are compatible and are in compliance with the VGB
Safety Act.
• Never replace a suction tting or suction cover with one rated less than the ow rate marked
on the original suction tting. Using improper suction ttings or suction covers can create a
body or hair suction entrapment hazard that may lead to drowning or severe injury.
Safety Requirements
2
!DANGER: RISK OF SEVERE INJURY FROM ELECTRIC SHOCK OR
DEATH FROM ELECTROCUTION!
• Install the spa at least 5 feet (1.5m), from all metal surfaces. As an alternative, a spa may
be installed within 5 feet of metal surfaces if each metal surface is permanently connected
(bonded) by a minimum No. 8 AWG (8.4 mm²) solid copper conductor attached to the wire
connector on the grounding lug, inside the equipment compartment on the equipment box.
• A grounding wire connector is provided on this unit to connect a minimum No. 8 AWG
(8.4 mm²) solid copper conductor between this unit and any metal equipment, metal enclosures
of electrical equipment, metal water pipe, or conduit within 5 feet (1.5m) of the unit.
• Never permit any electrical appliance, such as a light, telephone, radio, television, etc. within
5 feet (1.5m) of a spa unless such appliances are built-in by the manufacturer.
• Never bring any electrical appliances into or near the spa.
• Never operate any electrical appliances from inside the spa or when you are wet.
• The electrical supply for this product must include a suitably rated switch or circuit breaker
to open all ungrounded supply conductors to comply with section 422-20 of the National
Electrical Code/USA, ANSI/NFPA 70. The disconnecting means must be readily accessible
and visible to the spa occupant but installed at least 5 feet (1.5m), from the spa.
• The electrical circuit supplied for the spa must include a suitable ground fault circuit interrupter
(GFCI) as required by NEC Article 680-42.
!WARNING: RISK OF SEVERE INJURY OR DEATH!
• Extreme caution must be exercised to prevent diving or jumping into the spa or slipping and
falling, which could result in unconsciousness, drowning, or serious injury. Remember that wet
surfaces can be very slippery.
• Never stand, walk or sit on the top railing of the spa.
!WARNING: RISK OF HYPERTHERMIA (OVER-HEATING) CAUSING
SEVERE INJURY, BURNS, WELTS OR DEATH!
• Water temperature in excess of 104°F (40°C) may be injurious to your health.
• Refer to the Hyperthermia for specic causes and symptoms of this condition.
• The water in the spa should never exceed 104°F (40°C). Water temperatures between 100°F
(38°C) and 104°F (40°C) are considered safe for a healthy adult.
• Lower water temperatures are recommended for young children (children are especially
sensitive to hot water) and when spa use may exceed 10 minutes.
• The Consumer Products Safety Commission/USA has stated that the water temperature in a
spa should not exceed 104°F (40°C).
• Always test the spa water temperature before entering the spa. The user should measure the
water temperature with an accurate thermometer since the tolerance of water temperature-
regulating devices may vary as much as +/- 5°F (2°C).
!WARNING: RISK OF SEVERE INJURY OR DEATH!
• Since excessive water temperatures have a high potential for causing fetal damage during
the early months of pregnancy, if pregnant or possibly pregnant, consult your physician before
using a spa.
• Pregnant or possibly pregnant women should limit spa water temperatures to 100°F (38°C).
• Persons suffering from obesity or a medical history of heart disease, low or high blood
pressure, circulatory system problems, diabetes, infectious diseases or immune deciency
syndromes should consult a physician before using a spa.
• If you experience breathing difculties in association with using or operating your spa,
discontinue use and consult your physician.
Safety Requirements
3
• Persons using medication should consult a physician before using a spa since some
medication may induce drowsiness, while other medication may affect heart rate, blood
pressure, and circulation.
• Persons suffering from any condition requiring medical treatment, the elderly, or infants should
consult with a physician before using a spa.
• The use of alcohol, drugs, or medication before or during spa use may lead to
unconsciousness with the possibility of drowning.
!WARNING: RISK OF SEVERE INJURY OR DEATH!
• Prolonged immersion in a spa may be injurious to your health.
• Observe a reasonable time limit when using the spa. Exposures at higher temperatures can
cause high body temperature (over-heating). Symptoms may include dizziness, nausea,
fainting, drowsiness, and reduced awareness. These effects could possibly result in drowning
or serious injury.
• Never use a spa immediately following strenuous exercise. Enter and exit the spa slowly. Wet
surfaces can be slippery.
!WARNING: TO DECREASE RISK OF INFECTION OR DISEASE!
• To reduce the risk of contracting a waterborne illness (e.g. an infection, bacteria or virus) and/
or respiratory ailments, maintain water chemistry within the parameters listed on the inside
cover of this manual and consult with a licensed engineer regarding proper ventilation if
installed indoors or in an enclosed area.
• People with infectious diseases should not use a spa to avoid water contamination, which
could result in spreading infections to others.
• Always shower before and after using your spa. Maintain water chemistry in accordance with
manufacturer’s instructions. Failure to do so may result in contracting a waterborne illness
(e.g. an infection, bacteria or virus).
!WARNING: In addition to maintenance of lters and water chemistry, proper ventilation
is recommended to reduce the risk of contracting a waterborne illness (e.g. an infection,
bacteria or virus) and/or respiratory ailments that could be present in the air or water.
Consult a licensed architect or building contractor to determine your specic needs if
installing your spa indoors.
CAUTION: TO DECREASE RISK OF PRODUCT DAMAGE.
• Maintain water chemistry in accordance with manufacturer’s instructions.
• Proper chemical maintenance of spa water is necessary to maintain safe water and prevent
possible damage to spa components.
!WARNING: RISK OF SEVERE INJURY OR DEATH!
The appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience or knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
NOTE: This spa is not intended nor designed to be used in a commercial or public application.
The spa buyer shall determine whether there are any code restrictions on the use or installation
of this spa since local code requirements vary from one locality to another.
Safety Requirements
4
Spa Safety Literature
To ensure you have a safe and enjoyable spa experience, learn all you can about spa safety and
emergency procedures. Especially useful are the brochures listed below:
• Children Aren’t Waterproof
• Pool and Spa Emergency Procedures For Infants and Children
• Layers of Protection
• The Sensible Way to Enjoy Your Spa or Spa
•
The Association of Pool and Spa Professionals publishes these brochures. To acquire a bro-
chure:
• Go to http://apsp.org
• Conduct your own search on the Internet
• Write to the following address:
The Association of Pool and Spa Professionals
2111 Eisenhower Avenue
Alexandria VA 22314
703.838.0083
Entrapment Risk
The Consumer Products Safety Commission/USA has reported that users of pools and spas
have become entrapped (stuck) to drain and/or suction ttings causing death, drowning, or seri-
ous injury (see diagram below). This spa was manufactured to meet the standards and specica-
tions outlined in the “Virginia Graeme Baker Pool and Spa Safety Act” (VGB Safety Act). Entrap-
ment risk can be minimized if proper precautions are taken.
NOTE: Suction covers must be replaced every ve years.
!DANGER: RISK OF PERSONAL INJURY OR DEATH!
Never operate the spa if a suction tting, suction cover, lter, lter lid or skimmer assembly are
broken, damaged or missing.
!DANGER: RISK OF SEVERE INJURY OR DROWNING!
Hair entrapment: May occur if hair is entangled, knotted or snagged in a drain suction or skim-
mer assembly. This has been reported in persons who when submerge themselves underwater,
allowing hair to come close and/or within the reach of the suction ttings, suction covers or skim-
mer assembly.
• Keep hair away from suction ttings, suction covers, lter, lter lid or skimmer assembly.
• Children are at risk for hair entrapment if swimming under water.
• Never allow children to play or get near the suction ttings, suction covers, lter, lter lid or
skimmer assembly.
Suction Covers
Skimmer location and ap-
pearance may vary from
one shown
Safety Requirements
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