Teo 4104 Manual de usuario

Software Version 06.04.18, Document #13-280131 Rev. J

February 2014

Teo Technologies, Inc.

11609 49th Place West

Mukilteo, WA 98275-4255

(800) 524-0024 (425) 349-1000

Fax (425) 349-1010

www.teotech.com

Teo IP Phone 4104 Installation Instructions

Page 2 13-280131 Rev. J

13-280131 Rev. J Page 3

Introduction ................................................................................................................................. 5

General Features .................................................................................................................. 5

Controls and Indicators ........................................................................................................ 6

Installation ................................................................................................................................... 9

Connecting the Phone .......................................................................................................... 9

Routing the Cords............................................................................................................... 10

Adjusting the Telephone Angle ......................................................................................... 11

Wall Mounting .................................................................................................................... 12

Labeling Keys...................................................................................................................... 13

Configure the Set................................................................................................................ 14

Installation Options................................................................................................................... 19

Installation Options Menu.................................................................................................. 19

IP Addresses ....................................................................................................................... 20

SIP Configuration................................................................................................................ 25

Quality of Service ............................................................................................................... 30

Configuring Keys ................................................................................................................ 31

Configuring the Speakerphone.......................................................................................... 40

Call Timeout Options.......................................................................................................... 41

Installation PIN.................................................................................................................... 42

Reset to Factory Default Settings ...................................................................................... 43

Updates ............................................................................................................................... 44

PC Port................................................................................................................................. 47

Security Options ................................................................................................................. 47

Viewing the Error Log ........................................................................................................ 48

Administration Options ............................................................................................................ 49

Administration Options Menu ........................................................................................... 49

Local Inspect ....................................................................................................................... 50

Version ................................................................................................................................ 51

Test...................................................................................................................................... 52

Diagnostic Displays ............................................................................................................ 54

Restarting the Phone .......................................................................................................... 56

Troubleshooting ........................................................................................................................ 57

Power-up & Connection Troubleshooting......................................................................... 57

Call Control Troubleshooting............................................................................................. 58

Diagnostic Troubleshooting............................................................................................... 59

Appendix A Setup Menu Tree ............................................................................................. 63

Appendix B Service and Warranty ...................................................................................... 71

Appendix C Specifications................................................................................................... 73

Appendix D Regulatory Statements .................................................................................... 75

Teo IP Phone 4104 Installation Instructions

Page 4 13-280131 Rev. J

13-280131 Rev. J Page 5

For operation instructions and user setup options, please

refer to the IP Phone 4104 User Guide, doc. #14-280205.

The Teo Model 4104 IP Phone is an easy to use multiline terminal that provides

sophisticated services over managed IP networks running the Session Initiation Protocol

(SIP). The telephone includes a built-in 10/100BaseT switch to allow daisy-chain connection

of a PC workstation without additional equipment.

Features of the 4104 include:

•

100-entry Call Log for Unanswered,

Answered, and Outgoing Calls

•Call Timer

•Last Number Redial

•Speed Dial

•Pre-Dialing

•Direct Station Select

•36-entry Call Directory

•Voice Mail Access Key

•Message Waiting Indication

•Backlit Graphic LCD Display

•

Ringing Control for Shared Lines

•Flexible Ringing Options

•Desktop or Wall Mounting

•Integrated Speakerphone

•Call Monitoring

•Handset or Headset Operation

•Headset Activation Key

•Dedicated Headset Jack

•Integrated 10/100BaseT Switch

•802.3af Power over Ethernet

or Local Power

Various features may not be available with some SIP services.

Teo IP Phone 4104 Installation Instructions

Page 6 13-280131 Rev. J

1) Display – shows the call state, caller ID, dialed digits, network call control messages,

elapsed time during calls, the date and time of day, and softkey options.

The viewing angle is primarily set by changing the base/mounting bracket angle (page

11). Display contrast can be adjusted by a menu selection.

2) Line Keys – used for Primary Line Appearances.

Line Appearance Key Indicator Line State

OFF Idle (On-Hook)

Steady Green In Use (Off-Hook)

Winking Green On Hold

Flashing Green Ringing

3) Multifunction Keys – used for Additional Line Appearance, Direct Station Selection/

Busy Lamp Field (DSS/BLF), Feature, or Speed Dial keys. The optional 8030X Button

Expansion Module provides 30 additional multifunction keys.

Red and green indicators on the keys show line appearance, DSS/BLF and feature

status.

Introduction

13-280131 Rev. J Page 7

DSS/BLF Key Indicator Monitored Station State

OFF Available (On-Hook)

Steady Red /Green Other Presence State* (On-Hook)

Steady RedOn The Phone (Off Hook)

Flashing Green Ringing

* Note: If your phone is connected to a Teo UC System, steady red/green is used to indicate

Busy, Away, Not Available, Do Not Disturb, On Holiday, On Vacation, After Hours, or Call

Forward presence states.

Feature Key Indicator Feature State

OFF Deactivated

Steady Red Activated

4) Softkeys – select the function displayed above the key on the bottom line of the display.

5) Navigation (Arrow) Keys – navigate within menus. In editing modes, thekey moves

the cursor one position to the right and thekey moves the cursor one position to the

left. The and keys are used to shift between pages on multi-page screens. The OK

key exits the current menu, saves any changes made, and returns to the previous menu

options.

6) Message Waiting Indicator – a bright red indicator is lit when messages are waiting,

controlled by the network.

7) VOICE MAIL Key – accesses network voice mail services.

8) MENU Key – enters and exits Setup Mode.

9) LOG Key – displays Call Log options.

10) DIRECTORY Key – displays the Call Directory.

11) INFO Key – displays version and configuration information about the 4104 and installed

options.

12) MUTE Key – mutes the microphone when using the speakerphone or handset/headset.

A red indicator on the key is lit when mute is active.

13) SPEAKER Key – activates the speakerphone or Call Monitoring (if enabled by your

installer). A green indicator on the key is lit when the speakerphone or Call Monitoring

is in use.

14) HEADSET Key – activates the headset. A green indicator is lit when the headset is in

use.

15) VOLUME Key – adjusts the receiver/speaker volume when on a call; adjusts the ringer

volume when on-hook.

16) Dial Pad – dials telephone numbers, and sends DTMF tones to external equipment such

as voice mail systems. The dial pad is also used for text and number entry during setup.

17) Microphone – used for hands-free (speakerphone) calling; located under the right front

corner of the telephone.

Teo IP Phone 4104 Installation Instructions

Page 8 13-280131 Rev. J

18) Handset Jack – a jack on the underside of the telephone connects to the included

handset.

19) Headset Jack – a jack on the underside of the telephone connects to an optional

standard headset.

13-280131 Rev. J Page 9

Connect the 4104 phone to power, LAN, WAN, and the handset or a headset as shown

below.

Connect the LAN switch to the phone’s LAN jack using a Category 5 or better cable. If the

network switch provides 802.3af Power over Ethernet (PoE), a local power supply

connection is not needed.

Teo IP Phone 4104 Installation Instructions

Page 10 13-280131 Rev. J

If you want to use a PC on the same network connection, connect the PC network interface

card to the phone's PC jack using a Category 5 or better cable.

Plug the supplied handset into the Handset jack on the left side of the phone. Plug a

compatible headset into the Headset jack on the right side of the phone.

The 4104 is compatible with IEEE 802.3af power over Ethernet cabling, utilizing either

power over spare cable pairs (midspan power source) or phantom power (powered

switch/hub port). The phone provides an 802.3af PD Class 2 indication to the power

sourcing equipment and requires a maximum of 5 watts of power.

Power may also be provided by an optional local power supply (-PWR4 option,

Teo model 901054).

Connect power after all other connections are complete. If PoE is not provided,

plug the power supply barrel connector into the round DC 12V jack on the back of

the phone. Connect the power supply to a standard 100-240 VAC, 50-60 Hz power

outlet.

To place the phone on a desk or flat surface, properly route the cords to ensure

uninterrupted connections.

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