Teltronics SEB NET-PATHm Instrucciones de funcionamiento

SEB®

NET-PATHm™

Installation and Operation Guide

SEB®

NET-PATHm™

Installation and Operation Guide

SEB NET-PATHmInstallation and Operation Guide

This document is the copyright of Teltronics, Inc. and is intended for exclusive use of Teltronics

customers. All rights are reserved. Information in this document is subject to change without notice.

Companies, names, and data used in examples herein are fictitious unless otherwise noted. No part of

this document may be reproduced or transmitted in any form or by any means, electronic or mechanical,

for any purpose, without the express written permission of Teltronics, Inc.

The material in this document has been carefully reviewed; however, Teltronics, Inc. does not guarantee

it to be free of all errors or omissions and reserves the right to make corrections, changes, updates, or

revisions to the information contained herein.

SEB and NET-PATHmare trademarks of Teltronics, Inc.

Other than those held by Teltronics, Inc., any other brand and product names referenced in this manual

are trademarks or registered trademarks of their respective holders and are used here for informational

purposes only.

Teltronics, Inc.

2150 Whitfield Industrial Way

Sarasota, Florida 34243-4046 USA

Visit our web site at www.teltronics.com

Part Number: 610-0000-0447 Rev. I (Feb/09)

Revision History

02/09 - Revision I

• Updates to Command Line Interface table (Chapter 3)

04/08 - Revision H

• Added Failover section (Chapter 2)

• Added and Return to a Default State section (Chapter 2)

01/07 - Revision G

• Updates to DC Power Requirement section (Chapt. 1)

• Updates to Battery section (Chapt. 2)

• Added NET-PATHm DC Power section (Chapt. 5)

04/06 - Revision F

• Updates to the Power Requirements section (Chapt. 1)

09/05 - Revision E

• Updates to the Script command line interface command with the “ScriptParm” option (Chapt. 3).

07/05 - Revision D

• Added “Table 4-2: Country Code Definitions for Modem Type 239.”

05/05 - Revision C

• Updates to the “Table 3-1: NET-PATH Commands” with RLOGINIP, RLOGINHOST, and XPARA

commands.

04/05 - Revision B

• Updates to the “Power Requirements” (Chapter 1).

01/05 - Revision A

• First release.

Table of Contents

Preface

Description and Specifications

Introduction ...................................................................................................... 1-1

Determining the NET-PATHmModel .............................................................1-1

NET-PATHmModel Structure .........................................................................1-1

Description ........................................................................................................1-2

Hardware Features ............................................................................................1-3

Hardware Specifications ...................................................................................1-4

Installation

Site Requirements .............................................................................................2-1

Unpacking ......................................................................................................... 2-1

Mounting the NET-PATHm............................................................................. 2-2

Connections ..................................................................................................... 2-2

RS232C Connections ........................................................................................2-2

Telephone Line Connection ............................................................................2-3

Contact Sensor Inputs .......................................................................................2-3

Contact Sensor Wiring ......................................................................................2-4

Dry Contact Applications .................................................................................2-4

Wet Contact Application RS232C .................................................................... 2-4

Contact Sensor Wiring Tables .......................................................................... 2-5

Temperature Sensor ..........................................................................................2-5

Power ................................................................................................................ 2-5

Reset Button .....................................................................................................2-6

Battery ..............................................................................................................2-6

Power-Up and Verification ............................................................................... 2-6

Failover .............................................................................................................2-7

Return the Database to a Default State .............................................................2-7

Internal Battery Test ......................................................................................... 2-7

Functional Verification ..................................................................................... 2-7

NET-PATHmTest, Incoming ................................................................... 2-8

Transparency to Host ................................................................................. 2-8

NET-PATHmTest Outgoing ..................................................................... 2-8

Storage/Relocation ....................................................................................2-8

Operation

General ..............................................................................................................3-1

Interactive Command Mode .............................................................................3-2

Connecting to the NET-PATHmSerial Port .................................................... 3-2

Connecting to the NET-PATHmvia Modem ..................................................3-3

Connecting to the NET-PATHmvia the Network ............................................ 3-3

Using the Remote Agent Manager to Establish a Dial-Up Connection ...........3-3

Using the Remote Agent Manager to Establish a Network Connection ..........3-4

Useful Command Line Interface Commands ................................................... 3-5

Table of Contents

Indicators and Diagnostics

Front Panel Indicators ..................................................................................... 4-1

Indicators .......................................................................................................... 4-1

System Reset Button ........................................................................................ 4-2

UPS Off Button ................................................................................................ 4-2

Modems ............................................................................................................ 4-2

Troubleshooting ............................................................................................... 4-6

Troubleshooting Incoming Calls ............................................................... 4-6

Troubleshooting Outgoing Calls ............................................................... 4-7

Serviceable Components

General ............................................................................................................. 5-1

UPS Battery ...................................................................................................... 5-1

UPS Battery Replacement Procedure ............................................................... 5-2

Coin Cell Battery .............................................................................................. 5-2

NET-PATHmDC Power .................................................................................. 5-3

External Power Supplies .................................................................................. 5-4

Index

iii

Warning This equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to Part 15 of FCC rules. These limits are designed to provide

reasonable protection against harmful interference when this equipment is operated in

a commercial environment. This equipment generates, uses, and can emit radio

frequency energy and, if not installed and used in accordance with the instruction

manual, may cause harmful interference to radio communications. Operation of this

equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at his/her own expense.

Caution • Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is specifically

designed for wet locations.

• Never touch telephone wires or terminals that are not insulated unless the tele-

phone line is disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

FCC Notice FCC Requirements for Consumer Products

The Federal Communications Commission (FCC) has established Rules which permit

this device to be directly connected to the telephone network. This equipment

complies with FCC Part 68 and TIA 968. Standardized jacks are used for these

connections. This equipment should not be used on party lines or coin lines.

If this device is malfunctioning, it may also be causing harm to the telephone

network; this device should be disconnected until the source of the problem can be

determined and until repair has been made. If this is not done, the telephone company

may temporarily disconnect service.

The telephone company may make changes in its technical operations and

procedures: if such changes affect the compatibility or use of this device, the

telephone company is required to give adequate notice of the changes.

If the telephone company requests information on what equipment is connected to

their lines, inform them of:

a) The telephone number that this unit is connected to

b) The ringer equivalence number

c) The USOC jack required [RJ-11-C], and

d) The FCC Registration Number

Items (b) and (d) are indicated on the label. The ringer equivalence number (REN)

determines how many devices can be connected to your telephone line. In most areas,

Notices

the sum of the RENs of all devices on any one line should not exceed five (5.0). If too

many devices are attached, they may not ring properly.

An FCC compliant telephone cord and modular plug is provided with this equipment.

This equipment is designed to be connected to the telephone network or premises

wiring using a compatible modular jack, which is Part 68 compliant. See installation

instructions for details.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to

use a computer or other electronic device, including fax machines, to send any

message unless such message clearly contains in a margin at the top or bottom of each

transmitted page or on the first page of the transmission, the date and time it is sent

and an identification of the business or other entity, or other individual sending the

message and the telephone number of the sending machine or such business, other

entity, or individual. (The telephone number provided may not be a 900 number or

any other number for which charges exceed local or long-distance transmission

charges.)

Service Requirements

In the event of equipment malfunction, all repairs should be performed by our

Company or an authorized agent. It is the responsibility of users requiring service to

reportthe need for service to our Company or to one of our authorized agents. Service

can be facilitated through our office at:

Teltronics Incorporated

2150 Whitfield Industrial Way

Sarasota, FL 34243-4046

TEL: (941) 753-5000

Canadian

Notice Canadian Department of Communications Requirements

• This equipment meets CS-03 Requirements for Terminal Equipment and Certi-

fied Protection Circuitry of the Canadian Department of Communications, meet-

ing telecommunications requirements for safety, operation, and telephone

network protection. The Department does not guarantee satisfactory equipment

operation.

• Before installing this equipment:

• Be sure your local telecommunications company allows you to connect your

equipment to its lines.

• Use approved connectors. Most companies prohibit using customer-supplied

jacks. If using a single line, you may be able to use a telephone extension cord.

• Electrical ground connections for the power utility lines, telephone lines, and

internal metallic water pipes are connected together, particularly in rural areas.

DO NOT ATTEMPT TO MAKE GROUND CONNECTIONS YOURSELF.

Contact the appropriate electrical inspection authority or electrician.

• Any equipment malfunctions, or repairs or alterations you make to this equip-

ment, may cause the telecommunications company to ask you to disconnect the

equipment. All repairs to this equipment should be made by an authorized Cana-

dian maintenance facility designated by the suppliers.

• Compliance with the above conditions may not prevent degradation of service in

some situations.

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