TELES iGATE FCT Manual de usuario
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TELES iGATE FCT
User’s Manual
TELES iGATE FCT User’s Guide 2
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Contact Information
TELES AG Headquarters
Ernst-Reuter-Platz 8
Berlin, Germany
10587
+49 30 399 28-00
+49 30 399 28-01
Email: [email protected]
Web: www.teles.com/tcs
Trademarks and Document Information
TELES AG Informationstechnologien. All rights reserved.
TELES®, IntraSTAR®, iGATE®, and iSWITCH®are regis-
tered trademarks of TELES AG Informationstechnologien.
All other trademarks used are the property of their respec-
tive owners.
Document number MM2078–04, March 2008
© TELES Ltd.
Certification, Version Information, and Disclaimer
iGATE FCT carries CE Certification.
This manual is applicable to TELES iGATE FCT with soft-
ware versions 0218 or higher. These apply to units with
part number Q11-111093 (900/1800MHz) and Q11-
111083 (850/1900MHz) with version numbers: B or
higher. The part number and version number are marked
on a sticker located at the bottom or the side of the unit
(see section 1.3 – product identification). Other versions
may differ slightly in some aspects.
TELES Ltd. and its distributors assume no responsibility
for any damage or loss resulting from the use of its prod-
ucts or this user manual. TELES Ltd. and its distributors
assume no responsibility for any loss or claims by third
parties, which may arise through the use of its products.
TELES iGATE FCT User’s Guide i
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Table of Contents
INTRODUCTION ............................................................1
Overview......................................................................... 2
Product Components & ID.............................................. 2
Contents of Package...................................................... 3
Safety Precautions ......................................................... 3
GETTING STARTED ......................................................4
Installing the Unit............................................................ 5
Initial Start-up and LEDs................................................. 7
Testing the Installation.................................................... 8
Checking Outgoing Calls.......................................... 8
Checking Incoming Calls.......................................... 8
Instructions for Users...................................................... 9
PROGRAMMING .........................................................10
How to Program............................................................ 11
Programming Summary.......................................... 12
Features ....................................................................... 13
Audio Gain.............................................................. 13
Call Duration Limit .................................................. 13
Calling Line Identification Restriction (CLIR) ......... 14
Clearing a Lock...................................................... 14
Erase SMS Inbox of the SIM card.......................... 14
Immediate Dialing.................................................. 15
Interdigit Timeout................................................... 15
Network Lock......................................................... 16
PIN Code Programming......................................... 16
Restore Factory Default......................................... 18
Set Pulse Drop Signaling Method.......................... 18
Set Pulse Drop Width............................................. 19
Set Reverse Polarity Signaling Method ................. 19
Toll Restriction....................................................... 19
Factory Default Values ................................................ 21
SMS ............................................................................. 22
SMS Commands Overview.......................................... 23
GET Command Table.................................................. 23
SET Command Table.................................................. 24
MISCELLANEOUS ...................................................... 25
Call Progress Tones.................................................... 26
LED Indications............................................................ 26
Troubleshooting........................................................... 27
Specifications............................................................... 28
TELES iGATE FCT User’s Guide 1
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Chapter 1
Introduction
This section includes:
• “Overview” on page 2
• “Product Components & ID” on page 2
• “Contents of Package” on page 3
• “Safety Precautions” on page 3
TELES iGATE FCT User’s Guide 2
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Overview
The iGATE FCT gateway enables direct connection of an
organization's internal telephony system to a commercial
cellular network via an existing Private Automatic Branch
Exchange (PABX) system.
The iGATE FCT interfaces with a regular two-wire ana-
logue line interface and a GSM cellular network to create
a cellular gateway. iGATE FCT operates via dual band
GSM cellular networks (900/1800MHz). A special version
operates at 900/1900MHz.
When the PABX supports Least Cost Routing (LCR), use
of the iGATE FCT is transparent. The PABX recognizes
iGATE FCT as a trunk interface and the routing is done in
the PABX itself. In a PABX that does not support LCR, the
user must select the proper trunk for the call.
The iGATE FCT can be used with a plain analog tele-
phone. In this case, when the hand-set is lifted, the
iGATE FCT sends a dial tone. This configuration can
replace a fixed line telephone.
The iGATE FCT can be used to send and receive SMS,
fax and data transmissions. These features are optional.
Contact Technical Support for further information.
Product Components & ID
Figure # 1 illustrates the main components of the iGATE
FCT.
Figure 1: iGATE FCT Components
Product information is listed on the sticker on the bottom
of the iGATE FCT.
Antenna Connector
SIM Drawer LED Panel
Connection Pane
TELES iGATE FCT User’s Guide 3
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Contents of Package
The iGATE FCT is shipped with the following compo-
nents:
• iGATE FCT unit
• One antenna with a 3-meter cable
• Power cable (AC adaptor with rated output 9VDC, 1A)
• Three screws
• This user manual
The following items may be supplied on a separate order:
• Data cable for Fax and SMS
• An antenna with a 15-meter cable
Safety Precautions
To avoid injury and prevent equipment damage, observe
the following safety precautions:
• Do not ship equipment unless it is properly packed in
its original wrapping and shipping containers.
• Connect the power cable first and then the analog
lines.
• When disconnecting the equipment, disconnect the
analog lines first, then the power cable, and only then
the ground connection of the rear panel.
• Do not connect the iGATE FCT to any power source
other than the nominal source indicated on the front
power panel.
• Make sure that the equipment top, bottom, and sides
are not blocked to air movement.
TELES iGATE FCT User’s Guide 4
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Chapter 2
Getting Started
This section includes:
• “Installing the Unit” on page 5
• “Initial Start-up and LEDs” on page 7
• “Testing the Installation” on page 8
• “Instructions for Users” on page 9
TELES iGATE FCT User’s Guide 5
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Installing the Unit
To install the iGATE FCT:
1. Select a location for the iGATE FCT. The location
must meet the following criteria:
• indoors
• near a power socket
• near a proper location for the antenna
2. Drill holes in the wall matching the wall mounting
brackets of the iGATE FCT.
3. Screw the unit onto the wall.
The unit must be placed in the orienta-
tion shown to the right, with the
antenna socket up and the connection
panel down.
4. Connect the antenna to the antenna
connector located on top of the unit.
5. Ensure that a separate metal plate is
available for each unit being installed.
Each antenna should be placed on a
metal plate. If metals plate are not
available, complete the installation and add the metal
plates later. The antenna base is magnetic, so an iron
plate is preferred.
6. Select a location for the antenna. The location must
meet the following criteria:
• at least one meter away from the unit
• with room for the metal plate
• with room for the antenna to stand in an upright
position
• if installing more than one unit, each antenna
should be on a separate plate with a minimum of
30 cm between each antenna.
7. Select a SIM card. The SIM card should meet the fol-
lowing criteria:
• It is easier to use a SIM card without a PIN code.
• If using a SIM card with a PIN code, we
recommend first resetting the PIN code to #1234.
(To program a SIM card, place it in a mobile phone
and follow the phone’s menu.) Then, either use
the default PIN code or change the PIN code using
the unit’s DTMF programming process.
• The SIM card should not support call waiting or
voice mail. If these features are needed, use a
mobile phone to define the message center for
SMS transmissions.
8. Open the SIM drawer by inserting a dull, thin object
into the button.
9. Place the SIM card in the tray. Ensure that the SIM
card’s contacts face the back of the tray.
TELES iGATE FCT User’s Guide 6
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10. Close the SIM card tray.
11. Connect the routed trunk port of the PABX (FXO) to
the LINE port (FXS) of the iGATE FCT.
Note: Ensure that the PABX’s routed trunk port is a trunk interface
that was pre-programmed to deliver cellular calls.
Figure # 1 illustrates the pin layout of the RJ-11 con-
nector. Table 1 details its pin-to-wire layout.
Figure 2: RJ-11 Line Connector Pin Layout
Warning: Do not use the reserved pins.
Note: The line can use either pins 3 and 4 or pins 2 and 5.
12. Ensure that the PABX is properly configured. For
details regarding the programming of the PABX, refer
to the PABX’s documentation or contact its Technical
Support staff.
Proper configuration includes:
a. Set the trunk dialing method to standard DTMF
(dual tone multi frequency). Pulse dialing is not
supported.
b. Create a new trunk group for all trunks connected
to iGATE FCT devices and serving the same
Table 1: RJ-11 Connector Pin Layout
PIN # FUNCTION
1Reserved
2Tip
3Tip
4Ring
5Ring
6Reserved
TELES iGATE FCT User’s Guide 7
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cellular network. You may create several groups,
serving several networks.
c. Determine if the PABX does or does not support
Least Cost Routing (LCR).
• On PABX's supporting LCR, set the PABX
routing tables to route the calls to the trunk
groups. This is done by selecting the cellular
prefixes to direct the routing. Calls that should
not be made on the iGATE FCT can be
blocked by using the Toll Restriction feature
(see p. 19). The PABX will automatically route
calls to the iGATE FCT.
• On PABX's that do not support LCR, ensure
users know how to select the right trunk for the
cellular calls (see “Instructions for Users” on
page 9). After making the selection, users will
hear a second dial tone, this one emitted by
the iGATE FCT.
13. Connect the power cable.
14. Continue with the next section, entitled “Initial Start-up
and LEDs”.
Initial Start-up and LEDs
After the power cable is attached, the POWER LED
should be illuminated. If it is not, ensure that the cable is
properly connected to the unit and to the AC mains.
During the first seconds, the STATUS LED blinks. This
indicates that the unit is initializing. Once the SIM card is
registered and operational, the STATUS LED stops
blinking. In certain cases, the LED may continue to blink.
This is normal and reasons appear later in this document.
Verify that the RCPT LVL LED is green. This indicates a
high reception level. (Reception levels are described in
Table 2.) To improve the reception level, move the
antennas to a different location with a better reception
and/or place the antennas on a metal plate no smaller
than 30 x 30cm. If the reception level is still not satisfac-
tory, contact Technical Support.
Table 2: Reception Level Indications
RCPT LED Reception Level
Green High reception -75dBm to - 51dBm
Orange Medium reception -87dBm to -77dBm
Red Low reception -101dBm to -89dBm
Off Very low reception or
no reception at all -113dBm to -103dBm
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