7
7
Modem Light Check
Please wait up to 5 minutes for the modem to establish a broadband connection.
Please do not touch any buttons on the modem at this time.
Your modem lights will tell you when the connection is working correctly.
The lights should be as follows:
The POWER and BROADBAND lights should be solid GREEN not blinking.
The ETHERNET and INTERNET lights should be GREEN and blinking.
If the ETHERNET light is o – check Step 5. Ensure the ethernet cable is connected
to the correct port in the computer.
If the POWER light is o, check that your power socket and the modem are
switched on.
If the BROADBAND light is o or ashing:
yWith a bre broadband connection:
yCheck step 3.
yIf after checking the BROADBAND light remains o or ashing, contact the
Telecom Broadband helpdesk on 0800 22 55 98.
yWith an ADSL2 connection
yCheck step 4.
yIf after checking the BROADBAND light remains o or ashing, you may have
a faulty phone socket. Try connecting using another phone socket. If your
BROADBAND light remains o or ashing after changing wall sockets,
contact the Telecom Broadband helpdesk on 0800 22 55 98.
14-0 03932 DEVICE Instruction Guide TG587n 125x160 CS4_16pp.indd 7 6/11/12 4:12 PM