Hi-Speed Internet User Guide8
Important: In wireless mode, your modem is designed to cover a house without
any problem. However, it is normal to find holes in coverage due to configuration
of walls and materials used for building a house. We recommend you to install your
laptop or tablet close to your modem to complete this following section.
Recommendation: When the Wi-Fi connection will be established between your
modem and your laptop, move your laptop around the house to find areas where
received signal is weak or nonexistent. You can try to move your modem in order
to improve your Wi-Fi coverage.
** Take note that Télébec support group doesn’t support Wi-Fi problems inherent
to location of modem and home structure.
1. Before you connect to a wireless network, make sure that:
- your cable modem is correctly installed and configured;
- your Internet access is working properly when your computer is connected to
the router with a physical connection (Ethernet cable);
- your computer is equipped with a built-in wireless adapter.
- Your wireless adapter is on (if necessary)
- On a laptop computer, the wireless adapter is turned off by default. Refer to
your computer’s user manual for how to turn it (Wi-Fi) on;
- you have on hand during the configuration:
- The name of your wireless network (SSID)
Example: SSID: SAGEMCOM_XXXX. The XXXX portion will consist of various
letters and numbers.
Important :
“SSID” is not part of the name of your network.
- Your encryption key (WPA)
Example: WPA: XXXXXXXX. The XXXXXXXX portion will be made up of
various letters and numbers that you must type exactly as they appear,
making sure to use upper or lower case letters, where indicated.
Important : “WPA” is not part of your encryption key.
3. CONNECTING TO A WIRELESS
NETWORK (WI-FI)
