T-COM Comfort Pro A IAB Manual de usuario

Comfort Pro A IAB

User Guide

Contents

The Integrated Answering Machine: Comfort Pro A IAB 7

Features 9

Scope of Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

■Call Number of Comfort Pro A IAB . . . . . . . . . . . 10

■The Voice Menu: User Guidance . . . . . . . . . . . . . 10

■Call Number and Time Stamp . . . . . . . . . . . . . . . 11

■Welcoming and Closing Texts. . . . . . . . . . . . . . . .11

■Customised Prompt Texts . . . . . . . . . . . . . . . . . . .11

■Courtesy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

■Notification of Incoming Messages . . . . . . . . . . . 12

■E-mail Notification of Incoming Messages. . . . . 13

■Notification Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

■Secretarial Function . . . . . . . . . . . . . . . . . . . . . . . .14

■Forwarding to the Voicebox Secretary . . . . . . . .14

■Forward Message with Comment. . . . . . . . . . . . 15

■Remote Access and Remote Control. . . . . . . . . 15

Operating Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

■PIN-protected Voicebox . . . . . . . . . . . . . . . . . . . . 16

■Call Forwarding to Voicebox . . . . . . . . . . . . . . . . 16

■Activating/Deactivating Your Voicebox . . . . . . . 17

■Call Number and Time Stamp On/Off . . . . . . . . 17

■Welcoming and Closing Texts . . . . . . . . . . . . . . . 17

■Listening to, Repeating and Deleting

Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

■Scrolling Between Messages . . . . . . . . . . . . . . . 18

■Pauses During Playback, Fast-forwarding and

Rewinding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

■Calling a Caller Back. . . . . . . . . . . . . . . . . . . . . . . 19

■Forwarding a Message . . . . . . . . . . . . . . . . . . . . . 20

■Change Voicebox. . . . . . . . . . . . . . . . . . . . . . . . . . 20

■Leaving a Message . . . . . . . . . . . . . . . . . . . . . . . . 21

■Setting a Notification Call. . . . . . . . . . . . . . . . . . . 21

■Using the Answering Machine from a

Remote Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Scope of Delivery 22

Installing the Memory Card 25

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

To install a memory card … . . . . . . . . . . . . . . . . . . . . . . 26

Licensing: the Activation Procedure 27

Configuration and Administration 28

Using Comfort Pro A IAB 32

Preset Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Setting Functions …. . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

■… on the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . .34

■… via the Telefonie-Assistent Application . . . . . 35

Calling Your Voicebox from an Internal Terminal. . . 37

Signalling of New Messages . . . . . . . . . . . . . . . . . . . . 40

■… on the System Telephones . . . . . . . . . . . . . . . . 40

■… on the Handsets . . . . . . . . . . . . . . . . . . . . . . . . . 40

■… in the Telefonie-Assistent Application . . . . . . 41

■… on Standard Terminals . . . . . . . . . . . . . . . . . . . 41

Accessing and Editing Messages. . . . . . . . . . . . . . . . 42

■… on the System Telephones . . . . . . . . . . . . . . . . 42

■… on the Handsets . . . . . . . . . . . . . . . . . . . . . . . . . 43

■… in the Telefonie-Assistent Application . . . . . . 44

■… on Standard Terminals . . . . . . . . . . . . . . . . . . . 45

Calling Your Voicebox from a Remote Terminal. . . . 46

■… using the Call Number of the Answering

Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

■… using the Call Number of Your Telephone . . 47

Programming a Function Key . . . . . . . . . . . . . . . . . . . . 47

The “Voicebox” MenuCard . . . . . . . . . . . . . . . . . . . . . . 48

The Voice Menu of the Answering Machine . . . . . . . 50

■Menu “1 New messages” . . . . . . . . . . . . . . . . . . . 51

■Menu “2 Existing messages” . . . . . . . . . . . . . . . .52

■Menu “3 Central settings” . . . . . . . . . . . . . . . . . . . 53

■Menu “4 Central welcoming texts”. . . . . . . . . . . . 57

■Menu “5 Changing a voicebox” . . . . . . . . . . . . . . 58

■Menu “6 Recording and sending a message” . 59

Appendix 60

Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Overview: Voice Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 64

The Integrated Answering Machine: Comfort Pro A IAB

The Integrated Answering Machine:

Comfort Pro A IAB

The Comfort Pro A IAB (integrated answering machine) programme pack-

age is the intelligent voice-mail system of the Comfort Pro S and

T-Comfort 930 DSL communications systems. It adds a digital voice-memory

and voice-information system to the Comfort Pro S/T-Comfort 930 DSL.

Thanks to its enhanced features and simple operation, it can be used to effec-

tively improve your internal and external voice communications.

The Comfort Pro A IAB programme provides you with an additional tool. It

enables you to administer voiceboxes and access and process messages

from them. You can use this tool not only as your personal call memory and

task service but also as an electronic notebook, message centre and informa-

tion distributor.

The answering machine is integrated into the communications system and al-

lows you to work both on standard terminals (standard analogue telephones,

ISDN telephones, cordless GAP telephones) and on the Comfort Pro S/

T-Comfort 930 DSL’s system terminals. Messages received from voiceboxes

are displayed on system terminals and in the Telefonie-Assistent application

of the communications system.

The Integrated Answering Machine: Comfort Pro A IAB

The voice menus of the Comfort Pro A IAB programme guide you through its

operation step by step. On system terminals, certain features – such as play-

back and message deletion – are additionally supported by displays, and en-

hanced menu cards allow you to operate these functions faster and more

easily.

In addition to using this internal answering machine, you can also use

external voice-mail systems on the Comfort Pro S/T-Comfort 930 DSL. In or-

der to use the Comfort Pro A IAB programme, you need an appropriate li-

cence.

This user guide describes the Comfort Pro A IAB programme as an optional

component of the Comfort Pro S/T-Comfort 930 DSL. It is designed for users

as well as system administrators.

The individual chapters contain background information and concrete oper-

ating instructions which will help you to work with the Comfort Pro A IAB pro-

gramme.

The graphic overview of the voice menus in the appendix to this user guide

provides you with a summary of their available functions. It can also be sepa-

rately printed out for use where necessary.

NNote: This user guide describes the features and

functions required for the operation of the

Comfort Pro A IAB programme. It thus complements

the Comfort Pro S/T-Comfort 930 DSL operating

manuals relating to mounting & commissioning,

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