Starkey Livio AI Manual de usuario

Quick

Start

Guide

Congratulations on your

journey to better hearing

At Starkey, we

believe that to

hear better is

to live better.

Livio® AI hearing aids

help you stay connected to

the people and things you

love most. Livio AI offers

Starkey®’s most advanced

technology with supreme

sound quality and features,

customizable to fit your

unique hearing needs.

Get the most out of

your hearing aids

Please visit starkey.com/care for additional

tools and resources including:

• Instructional videos

• Operations manuals

• Product brochures

1 2

4 5

Batteries

Your hearing aid uses a battery as its power source.

To insert or replace the battery:

1. Use the ﬁnger pick on the battery door.

2. Open the battery door gently and remove

the old battery.

3. Remove the colored tab from the new battery.

Wait 3-5 minutes after removing tab before

inserting battery.

4. Insert into the battery door, “+” side up.

5. Close the battery door.

• NEVER FORCE THE BATTERY DOOR SHUT.

This could result in serious damage. If the door

will not close securely, check that the battery is

inserted correctly.

• Do not open the battery door too far or

damage is likely to occur.

• Dispose of used batteries immediately in

the proper waste or recycling container.

Battery Indicators

An indicator will sound when the battery voltage is

low. You have approximately 30 minutes*to replace

the battery. An indicator may also sound just before

the battery stops working.

Power On & Off

TO TURN ON:

Insert a battery and completely close the battery

door. Your hearing aid has a power-on delay which

may require a few seconds. You may hear a tone

indicating that your hearing aid is powered on.

TO TURN OFF:

Open the battery door until the battery is no longer

touching the battery contacts.

Hearing Aid Care

Keep your hearing aid clean. Heat, moisture and

foreign substances can result in poor performance.

• Use a cleaning brush or soft cloth to

clean debris from around the user control,

microphone and battery compartment.

• Inspect the receiver, earbud and wax guard

regularly.

• Never use water, solvents, cleaning ﬂuids

or oil to clean your hearing aid.

Helpful Hints

• When not wearing your hearing aid, open the

battery door to allow any moisture to evaporate.

• Do not take apart your hearing aids or insert

the cleaning tools inside them.

• When not in use, place your hearing aid in the

storage container and store:

– In a dry, safe place

– Away from direct sunlight and heat

to avoid extreme temperatures

– Where you can easily ﬁnd them

– Safely out of reach from children and pets

6 7

*Actual time between low battery indicator and shutdown will vary

depending on environmental noise levels and brand of battery used.

1 2

8 9

Hear Clear™Receiver

Wax Guards

RIC hearing aids integrate disposable Hear Clear

earwax protection. The innovative wax guards prevent

earwax accumulation in the hearing aid receiver. When

you need to replace your wax guards, please follow

the instructions below.

1. Insert empty end of the application stick

straight into used wax guard in hearing aid.

2. Pull straight out (do not twist) on stick to

remove used wax guard.

3. Use opposite end of stick to ﬁrmly insert clean

wax guard straight into hearing aid.

4. Pull straight out (do not twist) to remove stick

and discard.

Connecting Your Hearing

Aids to Your Apple Device

Follow the instructions below to connect your hearing

aids to your Apple®device. If your hearing aids

ever lose connection to your device, follow the

instructions below to reconnect.

1. Ensure Bluetooth®is enabled on your iOS

device. Within the

Settings

menu go to

Bluetooth

and toggle to

2. Return to the Settings menu and tap

General

Accessibility

MFi Hearing Devices

3. While the iOS device searches for your hearing

aids, open and close the battery door on your

hearing aids. This puts the hearing aids in

pairing mode.

– You will see your hearing aid name (e.g.

“Chris Hearing Aids”) when the iOS device

ﬁrst discovers your hearing aids.

– If your hearing aid name does not appear

in the “Devices” list within 5-7 seconds, tap

Accessibility

in the upper left corner, then

tap

MFi Hearing Devices

4. Tap on your hearing aid name to connect your

hearing aids to the iOS device.

5. You will see two pairing requests (one for each

hearing aid). Select

Pair

for each request.

These requests may be several seconds apart.

6. When pairing is complete, your hearing aid

name will change from black to blue.

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Download the Thrive

Hearing Control App for

Apple Devices

The Thrive™Hearing Control app makes it easy

to control and adjust your hearing aids with your

compatible Apple device. Downloading the app is easy;

follow the step-by-step instructions below.

Step One:

On a compatible Apple

device, go into the “App Store.”

Step Two:

In the search box at the

top of the App Store, search for

“Thrive Hearing Control.”

Step Three:

Tap “FREE” to download

the app to your device.

Step Four:

Once the app has installed,

open the Thrive Hearing Control app

from your home screen.

Connecting Your Hearing Aids

to Your Android Device

Follow the instructions below to connect your hearing aids

to your Android™smartphone. If your hearing aids ever

lose connection to your device, follow the instructions

below to reconnect.

1. Locate, then tap the

Settings icon

on your device.

2. Select

Bluetooth

. In this screen, if Bluetooth

appears Off, change the settings to

3. While the Android device searches for your

hearing aids, open and close the battery door on

your hearing aids. This puts your hearing aids into

pairing mode.

4. Under Available Devices, you will see your ﬁrst

name followed by hearing aid (e.g. “Michelle H/As”)

when the device ﬁrst discovers your hearing aids.

– If your name does not appear in the

Available Devices list within 5-7 seconds,

tap

Scan For Devices

5. Tap the hearing aid name to connect each

hearing aid to the device.

6. Pairing is complete

FREE

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NOTE: Hearing aids may need to be reconnected with the Apple

device when an update to iOS is made.

Visit starkey.com/thrive-hearing for compatibility information.

Your

Thrive Hearing Control App

User Guide

is a great resource for

getting the best performance from

your Livio AI hearing aids and Thrive

app. Refer to your guide to ﬁnd out

more about these and other features:

• Integrated sensors and artiﬁcial

intelligence features

• Automatic and custom memories

• Geotags

• SoundSpace

• Tinnitus management

• Find My Hearing Aids

• Alerts

14 15

Download the Thrive

Hearing Control App for

Android Devices

The Thrive Hearing Control app makes it easy to

control and adjust your hearing aids with your

compatible Android device. Downloading the app

is easy; follow the step-by-step instructions below.

Step One:

On a compatible Android

device, go into the “Google play” store.

Step Two:

In the search box

at the top of the store, search

for “Thrive Hearing Control.”

Step Three:

Tap “FREE” to download

the app to your device.

Step Four:

Open the Thrive Hearing

Control app by tapping on its icon.

Visit starkey.com/thrive-hearing for compatibility information.

FREE

Thrive Hearing Control

Product speciﬁcation may be obtained from your clinician.

Attention Clinicians: For product speciﬁcation please visit

Gov.StarkeyPro.com.

M T

Livio AI micro RIC 312 4N/A

Livio AI RIC 312 4N/A

Livio AI BTE 13 4 3

M/T Ratings

16 17

Special instructions:

Clinician:

Memory # Environment/

Listening Situation Beep/Indicator

Hearing Aid Information

Hearing aid model:

Serial number: R L

Warranty expiration date:

Battery size:

Memory settings, if applicable:

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