Starkey Hearing Technologies SurfLink Remote Microphone 2 Manual de usuario

REMOTE MICROPHONE 2
OPERATIONS MANUAL

Table of Contents
Introduction 4
Basic Use 6
Controls Overview 8
Operation
Low Battery and Charging 10
Power On/Off Slider 12
Syncing to Hearing Aids 13
Built-In Microphones 15
LED 16
How to Wear 17
Streaming Audio 18
Interoperability with Other Accessories 19
Troubleshooting 20
Regulatory Notices 22

Introduction
The SurfLink Remote Microphone 2 is designed
to stream remote microphone audio directly to
your 900MHz wireless hearing aids. When worn by
a distant speaker in noisy environments, SurfLink
Remote Microphone 2 functions as an assistive
listening device.
Streaming – Audio or sound transmitted from
SurfLink Remote Microphone 2 to your 900MHz
wireless hearing aids.
Package Contents
• SurfLink Remote Microphone 2
• USB-to-MicroUSB Charging Cable
• Wall Power Adapter
• Operations Manual
Optional Accessories
• Car Charger Adapter
• Lanyard
Typical Setup for SurfLink Remote Microphone 2
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Hearing Aid Speaker

Basic Use
To quickly start using SurfLink Remote Microphone 2:
1. Power on SurfLink Remote
Microphone 2. Green LED
appears for 2 seconds.
2. Press “Sync” icon on
slider button for 5 seconds
until LED starts rapidly
blinking blue.
3. Power off and then power on
one hearing aid. Green LED
pulses to confirm successful
sync.
If you only have one hearing
aid, wait 20 seconds until red
LED pulses.
If you have two hearing
aids, power off and then
power on the second
hearing aid. Green LED
pulses to confirm
successful sync.
4. Each hearing aid
should automatically start
streaming audio. Blue
LED slowly pulses when
audio streaming is active.
5. Have a speaker attach
SurfLink Remote
Microphone 2 to their
clothing, within 8 inches
(20cm) of their mouth is
recommended for best
performance.
6. To stop streaming, turn
off SurfLink Remote
Microphone 2.
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Basic Use
Basic Use

Controls Overview
1. MicroUSB Jack for Charging
Charging via Battery-Charging Cable.
2. Power On/Off Slider
• Moving the slider towards the
microUSB jack powers on SurfLink
Remote Microphone 2.
• Moving the slider away from the
microUSB jack powers off SurfLink
Remote Microphone 2.
3. Syncing
Establishes the relationship between
SurfLink Remote Microphone 2 and
hearing aids.
4. Built-In Microphones
Pick up sound and transmit to hearing aids.
5. LED Indicator
Identifies the current state of SurfLink
Remote Microphone 2.
6. Clip
Affixes SurfLink Remote Microphone 2
to clothing, lanyard, etc.
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Controls Overview
Controls Overview

Operation
Low Battery and Charging
If SurfLink Remote Microphone 2 is on and enters
a low battery condition, the LED slowly pulses red
and provides an audible indicator tone to a hearing
aid. The indicator tone is distinctly different from the
low battery indicator for a hearing aid, so there is no
confusion as to which is experiencing a low battery
condition. Once SurfLink Remote Microphone 2
enters a low battery condition, the indicator tone will
occur about every 5 minutes until SurfLink Remote
Microphone 2 automatically shuts down, or until a
power source is applied.
When SurfLink Remote Microphone 2 is attached to
a power source, charging automatically begins. While
SurfLink Remote Microphone 2 is off, the LED turns
solid green during charging and turns off when fully
charged. While SurfLink Remote Microphone 2 is on,
the LED prioritizes streaming by slowly pulsing blue,
but continues charging in the background.
Typical Charging Method
To charge the battery,
attach the microUSB end
of the charging cable to the
microUSB jack on SurfLink
Remote Microphone 2.
Attach the USB end of
the charging cable to a
female USB jack, such as
found on a plugged-in wall
power adapter, car charger
adapter or computer.
TIP – Charging SurfLink Remote Microphone 2 can
take longer while streaming audio. Charging will be
faster when the SurfLink Remote Microphone 2 is off.
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Operation
Operation

Car Charger Adapter
The SurfLink Remote
Microphone 2 can be charged
using a car charger adapter.
These adapters can be
obtained from your hearing
professional (ask for part
#91052-000).
Power On/Off Slider
Power On – Move the slider
toward the microUSB end to
turn on. The LED turns green
for 2 seconds to verify power
is on.
Power Off – To stop streaming
audio, move the slider away
from the microUSB end until
the brightly colored surface is
exposed. The LED turns red for
2 seconds to verify power is off.
Syncing to Hearing Aids
Syncing establishes a relationship between your
hearing aids and SurfLink Remote Microphone
2. For hearing aids to receive streamed audio from
SurfLink Remote Microphone 2, you must first sync
the hearing aids with SurfLink Remote Microphone 2.
You only have to sync SurfLink Remote Microphone 2
with your hearing aids once, as they will automatically
link when both are powered on and they are within
wireless operating range.
To put SurfLink Remote
Microphone 2 into an
active syncing state,
press the “Sync” icon
on the Power On/Off
slider for 5 seconds until
the LED starts rapidly
blinking blue. To sync
a hearing aid with SurfLink Remote Microphone 2,
power off and then power on your hearing aid.
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Operation
Operation

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The SurfLink Remote Microphone 2 remains in an
active syncing state for up to 20 seconds (concluded
by red LED blink), or until one hearing aid is synced
with it (confirmed by a green LED blink).
After a successful hearing aid syncing, SurfLink
Remote Microphone 2 continues in an active syncing
state for another 20 seconds (concluded by red LED
blink), or until the second hearing aid is synced with it
(confirmed by green LED blink).
After successful syncing, each hearing aid should
automatically start streaming audio. If syncing did not
yield the desired result, then repeat the process.
To cancel syncing mode, turn off and then turn on
SurfLink Remote Microphone 2.
The SurfLink Remote Microphone 2 can be synced
with at most one left and one right hearing aid at
a time. When hearing aids are synced with SurfLink
Remote Microphone 2, any previously synced hearing
aids will be automatically deleted.
Operation
Operation
Built-In Microphones
Depending on SurfLink Remote Microphone 2’s
physical orientation, it automatically adjusts the
microphone settings to either “Focus” (directional)
or “Surround” (omni-directional).
“Focus” – When SurfLink
Remote Microphone 2 is
body worn, it automatically
prioritizes sound from above
while reducing sound levels
from other directions. This is
useful for listening to a single
speaker when background noise
is present.
“Surround” – When SurfLink
Remote Microphone 2 is
placed horizontally (on its
clip), it receives sound from all
directions. This setting is useful
for listening to multiple nearby
speakers in quiet environments.
TIP – In noisy environments, move SurfLink Remote
Microphone 2 as close as possible to sound source.

LED
The LED indicator provides helpful information about
SurfLink Remote Microphone 2:
LED BEHAVIOR SURFLINK REMOTE
MICROPHONE 2 STATE
Off
• SurfLink Remote Microphone 2 is off
and is not attached to a power
source
• If SurfLink Remote Microphone 2 is
off and attached to a power source,
then battery is fully charged
• If SurfLink Remote Microphone 2
appears on but is not operational,
then battery may need charging
Solid green • Battery is charging and SurfLink
Remote Microphone 2 is off
Green for
2 seconds
• SurfLink Remote Microphone 2
successfully powers on
Slow pulsing red • Low battery state and SurfLink
Remote Microphone 2 is on
Red for 2 seconds • SurfLink Remote Microphone 2
powers off
Rapid blinking red • Possible error condition, refer to
Troubleshooting section
Slow pulsing blue • SurfLink Remote Microphone 2 is
streaming audio
Rapid blinking blue • SurfLink Remote Microphone 2 is in
active syncing state
How to Wear
The SurfLink Remote Microphone 2 can be affixed to
clothing or worn on a lanyard. For better performance,
SurfLink Remote Microphone 2 should be within 8
inches (20cm) of the speaker’s mouth.
Clip – Gently press the clip
as shown. Slide clip opening
onto clothing and release
clip. Ensure SurfLink Remote
Microphone 2 is securely
affixed to clothing.
Lanyard (optional) –
1. Gently press the clip
as shown.
2. Insert lanyard loop into
clip opening and lift
loop toward top of clip.
Release clip. Ensure the
lanyard is securely attached to
SurfLink Remote Microphone 2.
Lanyards can be obtained from your hearing
professional (ask for part #91324-000).
TIP – To achieve better signal-to-noise performance,
a hearing professional can adjust (mute or attenuate)
your hearing aid microphones during SurfLink Remote
Microphone 2 use.
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Operation
Operation

Streaming Audio
After SurfLink Remote Microphone 2 powers on,
it automatically begins streaming audio to synced
hearing aids. The LED slowly pulses blue to confirm
that audio streaming is active and SurfLink Remote
Microphone 2’s battery is operational.
When SurfLink Remote Microphone 2 is turned off,
it automatically stops streaming audio.
The user can adjust streamed audio volume level via
their hearing aids. The SurfLink Remote Microphone 2
does not contain an integrated volume control.
TIP – Try placing SurfLink Remote Microphone 2 near
a television. To achieve a comfortable listening level,
adjust the SurfLink Remote Microphone 2 distance
from the television speakers or modify the television
volume level.
Interoperability with Other Accessories
If you also use a SurfLink Mobile, then phone
call streaming will take priority over the SurfLink
Remote Microphone 2 audio stream. When a
SurfLink Mobile phone call stream ends, SurfLink
Remote Microphone 2’s audio stream automatically
returns to a hearing aid.
SurfLink Remote Microphone 2 streamed audio is
equal in priority to SurfLink Media streamed audio
with preference being given to the first available
audio source.
If you use a SurfLink Remote or SurfLink Mobile, then
remote control commands will continue to be sent to
your hearing aids.
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Operation
Operation
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