SMC Networks EZ Connect SMC8002CM Manual de usuario

EZConnect USB/Ethernet Cable Modem

•DOCSIS v1.0 Certified

•USB Port for Fast Easy Installation on

Windows 98/2000/Me and XP

•Up to 38 Mbps downstream, 10 Mbps

upstream Throughput

•BPI provides encrypted secure data

transmission across the cable network

Installation Guide

SMC8002CM

SMC8002CM Installation Guide

CONTENTS

CONTENTS .................................................................................................2

INTRODUCTION.......................................................................................4

ACRONYMS................................................................................................4

OVERVIEW.................................................................................................5

CABLE MODEM BOX CONTENTS ....................................................................5

EXTERNAL INDICATORSAND INTERFACES .......................................................5

BACKPANEL INTERFACES:.............................................................................5

FRONT PANEL LED DESCRIPTIONS ................................................................6

FRONT PANEL OF THE CABLE MODEM............................................................6

FEATURESAND SPECIFICATIONS.....................................................................7

INSTALLATION PROCEDURE.............................................................9

PHYSICAL PLACEMENT ................................................................................10

CONNECTING TO THE CABLE SYSTEM..........................................................10

VERIFYING POWER REQUIREMENTS.............................................................11

CONNECTING POWER...................................................................................12

CONNECTINGA PC TO THE CABLE MODEM WITH AN ETHERNET CABLE .......12

CONNECTINGA PC TO THE CABLE MODEM WITH A USBCABLE...................13

CABLE MODEM POWER-ON AND INITIALIZATION SEQUENCE........................17

VERIFYING INSTALLATION............................................................18

INTERNET CONNECTION ..............................................................................18

TROUBLESHOOTING..........................................................................18

FAQ .............................................................................................................19

EVENT LOG MESSAGE.......................................................................21

SMC8002CM Installation Guide

DOWNSTREAMACQUISITION FAILED............................................................21

FAILED TO OBTAIN UPSTREAM PARAMETERS ...............................................22

RANGING FAILED:RNG-REQ RANGING REQUEST.......................................22

RANGING FAILED:RNG-RSPRANGING RESPONSE......................................23

REGISTRATION FAILED:REG-REQ REGISTRATION REQUEST......................23

REGISTRATION FAILED:REG-RSP REGISTRATION RESPONSE.....................24

DHCPAND TOD FAILED BEFORE REGISTRATION.......................................24

TOD FAILED.............................................................................................25

FTP FAILED..............................................................................................25

1.1 25

SWUPGRADE..............................................................................................25

WEB USER INTERFACE .....................................................................26

WEB USER INTERFACE HOME PAGE.............................................................27

CABLE MODEM CONFIGURATION.................................................................28

CABLE MODEM STATUS ...............................................................................28

OPERATION CONFIGURATION.......................................................................31

INTERFACE RATE.........................................................................................31

EVENT LOG .................................................................................................32

SET SEARCH FREQUENCY PARAMETERS.......................................................32

SET ETHERNET TYPE...................................................................................33

CHANGE USERNAME ANDPASSWORD............................................................33

SMC8002CM Installation Guide

INTRODUCTION

TheEZConnect USB/ETH cable modem is based on the Broadcom 3350 chipset and is

DOCSIS 1.0 certified. This cable modem provides high speed access to the Internet

through a coaxial cable with a cable service provider. It also utilizes the cable television

network to transmit high-speed data to your PC.

This user’s guide describes how to set up and use theEZConnect USB/ETH cable

modem. Before installing the cable modem, you should read this installation guide

thoroughly to ensure proper operation.

ACRONYMS

CM Cable Modem. A device that converts the data collected from the Internet

and sent to a home through a cable TV company's line into data that a PC

can understand. The modem lets you to connect to the Internet without a

telephone line. Cable modems can ferry data up to 38 mbps downstream

and from 200 kbps to 10 mbps upstream. The transmission rate will depend

on your service provider.

CMTS Cable Modem Termination System. A data-switching system that routes

data between cable modem users and the Internet.

DOCSIS Data Over Cable Service Interface Specifications. A cable TV industry

standard set by CableLabs for cable modems. This standard ensures that

certified modems can be used by all U.S. cable systems that market

broadband connections.

RF Radio Frequency.

TCP/IP Transmission Control Protocol/Internet Protocol. The primary protocol

used on the Internet, TCP/IP supports data communication across

interconnected networks and applications. All PCs connected to the

Internet use TCP/IP to communicate with each other.

USB Universal Serial Bus. A port that connects up to 127 peripheral devices —

including modems, printers, scanners, keyboards and PC mice —to a

single PC in a networking arrangement.

SMC8002CM Installation Guide

OVERVIEW

Cable Modem Box Contents

This package consists of the following components:

ØOne SMC8002CM cable modem unit

ØOne AC to DC power adapter

ØOne straight-through Ethernet cable (1.8m)

ØOne USB cable (1.5m)

ØOne 3.5” diskette containing the Windows 98/Me/2000 USB drivers

ØThis installation guide

External Indicators and Interfaces

Back Panel Interfaces:

ØUSB: Universal Serial Bus port

ØENET: Ethernet port

ØPower: 10Vdc Power port

ØRF: CATV F-connector port

Back Panel of the Cable Modem

ENET

USB RF

PWR

SMC8002CM Installation Guide

Front Panel LED Descriptions

Front Panel of the Cable Modem

ØPOWER: Indicates that the cable modem is ready.

ØUSB: Lights up when the cable modem and PC are linked by the USB cable.

ØENET: Lights up when the cable modem and PC are linked by the Ethernet

cable.

ØSEND: Indicates that data is transmitting from the cable modem to the cable

modem system.

ØRECV: Indicates that data is being received from CMTS to the cable modem.

ØSYNC: Indicates the connection status between the cable modem and the

CM system.

ØREADY: Indicates that the cable modem has finished the ranging/

registration process and is ready to send/receive data.

POWER USB

SMC8002CM

SYNCENET SEND RECV. READY

SMC8002CM Installation Guide

Features and Specifications

Speed: Supports two-way cable transmission ratesof up to 38Mbps downstream

and 10Mbps upstream. The transmission rate will depend on your service provider,

and your connection (Ethernet or USB) for cable modem data transfer.

Convenience: Plug and playconnectivity to your PC. Choose USB or traditional

Ethernet for connection to your computer.

Security:Supports DOCSIS Baseline Privacy to secure data integrity forsafe

information exchange.

System Compliance: The SMC8002CM cable modem is compliant with Microsoft

WHQL device driver requirements.

Compatibility: The SMC8002CM cable modem is DOCSIS certified which

ensures interoperability with all DOCSIS configured systems.

DOCSIS1.1 Upgrade:TheSMC8002CMcable modem is software upgradeable to

DOCSIS 1.1 by service providers.

SMC8002CM Installation Guide

ProductSpecifications

ITEM DOWNSTREAM (RECEIVER) UPSTREAM (TRANSMITTER)

Frequency Range 88MHz ~ 860MHz 5MHz ~ 42MHz

Channel Bandwidth DOCSIS: 6MHz 200K, 400K, 800K, 1.6M, 3.2MHz

Modulation 64QAM/256QAM QPSK/16QAM

Symbol Rate 5.057/5.361 Msymbols/sec 160, 320, 640, 1280, 2560 Ksymbols/sec

Data Rate30Mbits/sec (64QAM)

43Mbits/sec (256QAM) 0.32 ~ 5.12Mbs (QPSK)

0.64 ~ 10.24Mbs (16QAM)

Input Output Power -15dBmV ~ +15dBmV +8dBmV ~ +58dBmV (QPSK)

+8dBmV ~ +55dBmV (16QAM)

Carrier To Noise Ratio @BER<10-864QAM: 23.5dB, 256QAM: 30dB

RF Cable Interface 75ΩF-type female connector

PC Host Interface Ethernet or USB cable

Power Dissipation < 6 Watts

MAC, LLC/SNAP, IP and CPE Filter

DOCSIS -RFI

ARP, ICMP, IP, TCP/UDP, IGMPv2 RFC826, RFC792, RFC791, RFC768/793

RFC2236 Internet Protocol Stack

DHCP, TFTP, ToD client RFC2131/2132, RFC1350, RFC867 Applications for Provisioning usage

SNMP v2c RFC1905 SNMP Protocol

MIBs Support RFC1213, RFC2011, RFC2012, RFC2013

RFC2669, RFC2670, RFC2233, RFC1907,

RFC1493, draft -ietf-ipcdn -mcns-bpi-mib-01

MIB-2, Interfac

e and Cable, Security MIB support

Syslog client Send event to syslog server

Hardware Specifications

Description Specification

Dimensions (H x W x D)

32.8 x 132 x 191.6 mm

AC Power (Input) Linear: AC 100~ 120 Volt (50 ~ 60 Hz)

or AC 220 ~ 240 Volt (50 ~ 60 Hz)

Switching: AC 100 ~ 240 Volt (Optional)

Power Consumption 8 to 10W

Temperature Operating: 32°F to 104°F (0°C to 40°C)

Non-operating: 14°F to 158°F (-10°C to 70°C)

Humidity 5 to 95% non-condensing

Cable Interface Type F coaxial connector

LAN Interface Ethernet 10/100BaseT (RJ-45)

USB Interface USB Series B Connector

Regulatory Compliance FCC part 15, UL/CSA C22.2, CB, VCCI

SMC8002CM Installation Guide

INSTALLATION PROCEDURE

The installation procedure is separated into fivesteps. Please take note of them before

proceeding with the installation. The installation checklist below will help you verify

each process.

Installation Check List

Item Task Checked off

1Ensure the selected location is free of dust and meets all the

following requirements:

lNear the cable drop connection and power source.

lInstall cable modem on a stable and flat surface.

Cables can reach all devices that need to be connected.

Ensure the bottom, sides, and rear of the cable modem

are clear of obstructions.

2Check your PC environment:

lVerify PC to be connected to the cable modem has an

Ethernet Network Interface Card (NIC) with TCP/IP

networking enabled or a USB port is available.

lThe cable modem does not support the USB and

Ethernet Port at the same time. Please choose one

connection type.

lThe cable modem supports Ethernet NIC in all

Microsoft Windows operation systems.

lThe cable modem supports USB in Microsoft

Windows 98, Windows 2000, or Windows Me.

3Connect the cable modem’s F-connector to the cable TV

coaxial drop cable. (If you also subscribe to cable TV

services, install a cable splitter/directional coupler when

applicable.)

4Attach the end of the power adapter cord into the cable

modem’s power connector and connect the other end to the

power plug. Plug the cable modem’s power adapter into the

wall outlet. Check if the cable modem’s power LED is on

and initialized.

5Power on all other devices: PCs, Ethernet hub and all other

equipment when applicable.

SMC8002CM Installation Guide

Physical Placement

Place the cable modem on a stable, flat surface such as a desktop, close to the CATV

cable drop connection and all devices to be connected. The surrounding areas of the

cable modem must remain unobstructed to ensure adequate airflow and to prevent the

unit from overheating.

Caution: Do not place the cable modem on an uneven or soft surface.

Connecting to the Cable System

ØVerify that the cable modem is not connected to the power source. It will generate

installation difficulty if you power on the cable modem before connect RF coaxial

cable.

ØLocate the RF coaxial cable from the CATV wall outlet.

ØInstall a cable splitter/directional coupler if it is needed to separate signals for TV

and PC usage.

ØConnect the RF coaxial cable to the cable modem’s F-connector. Hand-tighten the

connector, making sure it is finger-tight.

Caution: Do not over-tighten the connector because doing so can break off the

connector.

ØMake sure all other coaxial cable connectors and all intermediate splitters,

couplers, or ground blocks are securely tightened from the distribution tap to the

cable modem.

Note: Loose connectors inside the building or residence can cause intermittent

cable modem operation.

Caution:To ensure compliance with FCC limits, connection to the cable system

must be made with a high-quality, shielded cable. If the quality or general

condition of the coaxial cable is in question, it is recommended that you replace

the coaxial cable.

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