SmartSavy Serial GSM Gateway Manual de usuario

Serial GSM Gateway

Software Configuration Guide

Documentation also available on USB flash drive and the World Wide Web

Serial GSM Gateway Software Configuration Guide

Serial GSM Gateway

Software Configuration Guide

Head Office

SmartSAVY Limited

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Raglan, Waikato 3225

New Zealand

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Other Countries

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Serial GSM Gateway Software Configuration Guide

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO

CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE

BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE

INFORMATION DOCUMENT THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS

REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT

SMARTSAVY LIMITED or a SMARTSAVY LIMITED REPRESENTATIVE FOR A COPY.

This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio communications. Operation of

this equipment in a residential area is likely to cause harmful interference, in which case users will be required to

correct the interference at their own expense.

You can determine whether your equipment is causing interference by turning it off. If the interference stops, it

was probably caused by the Smartsavy Limited equipment or one of its peripheral devices. If the equipment causes

interference to radio or television reception, try to correct the interference by using one or more of the following

measures:

•Turn the television or radio antenna until the interference stops.

•Move the equipment to one side or the other of the television or radio.

•Move the equipment farther away from the television or radio.

•Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make

certain the equipment and the television or radio are on circuits controlled by different circuit breakers or

fuses.)

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE

SUPPLIERS ARE PROVIDED ―AS IS‖ WITH ALL FAULTS. SMARTSAVY LIMITED AND THE ABOVE-NAMED SUPPLIERS

DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A

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IN NO EVENT SHALL SMARTSAVY LIMITED OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL,

CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR

DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF SMARTSAVY

LIMITED OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

All other trademarks mentioned in this document or website are the property of their respective owners. The use

of the word partner does not imply a partnership relationship between Smartsavy Limited and any other company.

Serial GSM Gateway Software Configuration Guide

CHAPTER 1111111

Document History

Date

Version

Author

Notes

19/01/2010

1.0

Smartsavy - Jason Brand

First Release

13/03/2010

1.1

Smartsavy - Jason Brand

Updated LAN console menu

Serial GSM Gateway Software Configuration Guide

CONTENTS111111

Document History ...................................................................................................................................................................................4

About This Guide ....................................................................................................................................................................................8

Audience ...........................................................................................................................................................................................8

Configuration Guide Overview.............................................................................................................................................................9

Installation Guide Conventions ..........................................................................................................................................................10

Overview of the Serial GSM Gateway .....................................................................................................................................................11

Serial GSM Gateway Features and User Configurable Settings.............................................................................................................12

Introduction to Configuring the Serial GSM Gateway ...............................................................................................................................15

Description of Consoles ....................................................................................................................................................................16

Establish a connection to the LAN Console (PRO model only)..............................................................................................................18

Establish a connection to the USB Console (All models) .....................................................................................................................21

Establish a connection to the SER Console (All models) .....................................................................................................................24

Establish a connection to the GPRS Console.......................................................................................................................................27

Configuring the Serial GSM Gateway ......................................................................................................................................................31

Logging into the Serial GSM Gateway ................................................................................................................................................32

The Main menu................................................................................................................................................................................33

User configurable settings to configure first .......................................................................................................................................34

The Settings menu ...........................................................................................................................................................................36

The Security menu ......................................................................................................................................................................38

The General Purpose Inputs menu................................................................................................................................................39

The General Purpose Outputs menu .............................................................................................................................................41

The GSM Prepaid menu................................................................................................................................................................42

The Setup external serial devices ports menu................................................................................................................................44

The Setup GPRS and DDNS menu.................................................................................................................................................46

The Setup device general alerts menu ..........................................................................................................................................50

The Setup device general timers menu .........................................................................................................................................52

The Setup LAN console menu (PRO model only)............................................................................................................................54

The Update firmware option.........................................................................................................................................................56

The Reset user settings to factory defaults option .........................................................................................................................57

Troubleshooting....................................................................................................................................................................................58

Problem Solving ...............................................................................................................................................................................59

Troubleshooting Console‘s and External Serial Devices...................................................................................................................60

Troubleshooting GPRS and SMS....................................................................................................................................................61

Obtaining Documentation......................................................................................................................................................................62

www.smartsavy.com ........................................................................................................................................................................62

Ordering Documentation USB Flash Drive ..........................................................................................................................................62

Documentation Feedback .................................................................................................................................................................62

Obtaining Technical Assistance ..............................................................................................................................................................63

Smartsavy Technical Support Website ...............................................................................................................................................63

Submitting a Service Request............................................................................................................................................................64

Definitions of Support Request Severity .............................................................................................................................................64

FIGURES111111

Serial GSM Gateway Software Configuration Guide

Figure 1-1 Serial GSM Gateway Front (Serial GSM Gateway PRO Model Shown) .............................................. 11

Figure 1-2 Serial GSM Gateway Professional, Logon Screen (PRO model) ....................................................... 12

Figure 1-3 Serial GSM Gateway Standard, Logon Screen (STD model)............................................................ 13

Figure 2-1 ‖PuTTY Configuration‖ screen for LAN console.............................................................................. 19

Figure 2-2 ‖PuTTY Configuration‖ LAN console session configuration ............................................................. 19

Figure 2-3 ‖PuTTY‖ LAN console session established ..................................................................................... 20

Figure 2-4 ‖PuTTY Configuration‖ screen for USB console ............................................................................. 21

Figure 2-5 ‖PuTTY Configuration‖ USB Console session configuration............................................................. 22

Figure 2-6 ‖PuTTY‖ Serial Configuration ....................................................................................................... 23

Figure 2-7 ‖PuTTY‖ USB console session established..................................................................................... 23

Figure 2-8 ‖PuTTY Configuration‖ screen for SER console.............................................................................. 24

Figure 2-9 ‖PuTTY Configuration‖ SER Console session configuration ............................................................. 25

Figure 2-10 ‖PuTTY‖ Serial Configuration ..................................................................................................... 26

Figure 2-11 ‖PuTTY‖ SER console session established ................................................................................... 26

Figure 2-12 Example of GPRS Ready SMS message from the Serial GSM Gateway .......................................... 27

Figure 2-13 ‖PuTTY Configuration‖ screen for GPRS console.......................................................................... 28

Figure 2-14 ‖PuTTY Configuration‖ GPRS console session configuration ......................................................... 28

Figure 2-15 ‖PuTTY‖ GPRS console session established ................................................................................. 29

Figure 2-16 Serial GSM Gateway Main Menu................................................................................................. 30

Figure 3-1 Logging into the Serial GSM Gateway........................................................................................... 32

Figure 3-2 Main menu tree structure ............................................................................................................ 33

Figure 3-3 Settings menu ............................................................................................................................ 36

Figure 3-4 Security menu ............................................................................................................................ 38

Figure 3-5 General purpose inputs menu ...................................................................................................... 39

Figure 3-6 General purpose outputs menu.................................................................................................... 41

Figure 3-7 GSM prepaid menu ..................................................................................................................... 42

Figure 3-8 Setup external serial devices ports menu...................................................................................... 44

Figure 3-9 Setup GRPS and DDNS menu ...................................................................................................... 47

Figure 3-10 Smartsavy Base64 encoder application ....................................................................................... 49

Figure 3-11 Setup device general alerts menu .............................................................................................. 50

Figure 3-12 Setup device general timers menu ............................................................................................. 52

Figure 3-13 Setup LAN console menu........................................................................................................... 54

Figure 3-14 Update firmware option - In Progress......................................................................................... 56

Figure 3-15 Reset user settings to factory defaults........................................................................................ 57

Serial GSM Gateway Software Configuration Guide

TABLES111111

Table 1 Serial GSM Gateway User Configurable Settings................................................................................ 13

Table 2 Settings menu options description.................................................................................................... 37

Table 3 Security menu options description.................................................................................................... 38

Table 4 General purpose inputs menu options description ............................................................................. 40

Table 5 General purpose inputs action description ........................................................................................ 40

Table 6 General purpose outputs menu options description ........................................................................... 41

Table 7 GSM prepaid menu options description............................................................................................. 43

Table 8 Setup external serial devices ports menu options description ............................................................. 45

Table 9 Setup GPRS and DDNS menu options description.............................................................................. 47

Table 10 Setup general device alerts menu options description...................................................................... 51

Table 11 Setup general device timers menu options description..................................................................... 53

Table 12 Setup LAN console options description ........................................................................................... 55

Serial GSM Gateway Software Configuration Guide

CHAPTER 1111111

About This Guide

This section discusses the audience, organization, and conventions of this Smartsavy Serial GSM Gateway

Software configuration guide.

Smartsavy documentation and additional literature are available in an embedded package, which ships inside

your product, and a USB memory stick package which is available on request. The Documentation USB

memory stick is updated monthly. Therefore, it might be more current than embedded package

documentation. To order additional copies of the documentation on USB memory stick, contact your local

sales representative, buy online at URL:

http://www.smartsavy.com/products/Serial-GSM-Gateway-Documentation-USB-memory-stick.html

or call Smartsavy customer support. The USB memory stick package is available as a single package.

You can also access Smartsavy documentation on the World Wide Web at http://www.smartsavy.com.

Audience

This guide is designed for the person configuring the Serial GSM Gateway family, who should be familiar with

networking protocols (such as IP), General Packet Radio Service (GPRS) configuration, Telnet and Terminal

emulation software, General GSM features such as Short Message Service (SMS).

Use this guide together with the

Serial GSM Gateway

Quick Start Guide

Serial GSM Gateway Hardware

Installation Guide

, and the

Serial GSM Gateway User Manual

that came with your Serial GSM Gateway.

Serial GSM Gateway Software Configuration Guide

Configuration Guide Overview

This guide contains the following chapters and appendices:

•About This Guide—Provides an overview of and describes conventions of this document.

•Overview of the Serial GSM Gateway—Provides an overview of the Serial GSM Gateway models,

including identifying the model, and product features.

•Introduction to Configuring the Serial GSM Gateway—Describes how to connect and configure the

Serial GSM Gateway from the LAN (PRO model only), USB and SER console ports and describes Serial GSM

Gateway Menu and how to navigate.

•Configuring the Serial GSM Gateway—Describes how to configure all of the Serial GSM Gateway user

configurable features.

•

Troubleshooting—Describes how to isolate problems you might encounter with the Serial GSM

Gateway or to rule out the Serial GSM Gateway as the source of the problem.

•

Obtaining Documenation—Describes how to obtain documenation

•

Obtaining Technical Assisatnce—Describes how to obtain technical assistance

Serial GSM Gateway Software Configuration Guide

Installation Guide Conventions

This guide uses the following conventions:

•Boldface font is used for commands and keywords.

•

Italic

is used for command input that is supplied by you.

•Screen font is used for examples of information that is displayed on the screen.

•Boldface screen font is used for examples of information that you enter.

•Square brackets contain keywords or arguments that are optional or default responses to system

prompts:

[ x ]

•Braces contain a choice of keywords (represented by x below) that are separated by vertical bars:

{ x | x | x }

•Angled brackets contain characters that are customer chosen or represent a character, such as space:

<space>

•The key labeled Control is represented by ^ or Ctrl-D. For example, when you read

Ctrl-D

you should hold down the Control key while you press the D key.

Note Means reader take note. Notes contain helpful suggestions or references to material not

contained in this guide.

Caution Means reader be careful. In this situation, you might do something that could result in

equipment damage or loss of data.

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