Smart Start SmartMobile Insight Manual de usuario

SmartMobile Insight

User Manual

This document is protected by copyright law and international treaties, and is the confidential and

proprietary information of Smart Start, Inc. Unauthorized reproduction, use, or distribution of this document,

or any portion of it, may result in severe civil and criminal penalties, and will be prosecuted to the

maximum extent possible under the law. Smart Start is a trademark of Smart Start, Inc. All other

trademarks used herein are the property of their respective owners and are used for identification

purposes only.

Smart Start, Inc. does not discriminate against any individual based on race, color, religion, sex, age, or

national origin.

Rev. 07-2021

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SmartMobile

Insight

User Manual

Contents

FCC Statement ...............................................................................3

Safety ..................................................................................................4

Safety Statement ............................................................................................. 4

Power Requirements and Cautions .................................................................. 4

Cleaning Precautions ......................................................................................... 5

Description .......................................................................................5

Parts Listing ..................................................................................................... 7

Key Parts of the SmartMobile Insight Device ................................................. 7

SmartMobile Insight Operations...........................................8

Device Setup ................................................................................................... 8

Charging Your Device ..................................................................................... 8

Test Windows .................................................................................................. 9

Testing Requirements ..................................................................................... 9

Menu Functions ............................................................................................ 11

Low Power / Sleep Mode .............................................................................. 13

Step-By-Step Operation ................................................................................. 13

How to Take a Test ........................................................................ 13

Test Results ...................................................................................... 13

SmartMobile Insight Display Messages ............................................................. 14

Transporting Your SmartMobile Insight ......................................................... 16

Frequently Asked Questions ................................................. 16

Troubleshooting .......................................................................... 18

Service and Support ............................................................... 19

SmartMobile Insight Service ......................................................................... 19

Customer Service Contact Information ......................................................... 20

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SmartMobile

Insight

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FCC Statement

This equipment has been tested and found to comply

with the limits for a Class B digital device, pursuant to Part

15 of the FCC rules. These limits are designed to provide

reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and

can radiate radio interference energy and, if not installed

and used in accordance with the instructions, may case

harmful interference to radio communications. If this

equipment does cause harmful interference to radio or

television reception, which can be determined by turning

the equipment off and on, the user may attempt to correct

the interference by one or more of the following measures:

• Reorient or relocate the device.

• Increase the separation between the equipment

and the receiver.

• Connect the equipment into an outlet or on a

circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced

radio/TV technician for help.

You may also find helpful the following booklet, prepared by

the FCC: “How to Identify and Resolve Radio-TV

Interference Problems.” This booklet is available from the

U.S. Government Printing Office, Washington D.C. 20402.

Changes and modifications not expressly approved by the

manufacturer or registrant of this equipment may void

your authority to operate this equipment under Federal

Communications Commission rules.

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SmartMobile

Insight

User Manual

Safety

Safety Statement

To protect against electrical shock and fire, maintain a

secure connection of all components to the SmartMobile

Insight device. Do not cut any cables connected to the

device; this could result in electrical shock or fire. This

device should only be serviced by Smart Start certified

technicians.

Do not tamper with the device. This will result in

additional charges and notification to appropriate

monitoring authorities.

Power Requirements and Cautions

The SmartMobile Insight device comes with a 240V AC to

5V DC adaptor. Use only the included power supply.

Figure 1: SmartMobile Insight power supply and cable

To reduce the risk of electrical shock, burns, fire, or injury to

persons:

1. Do not immerse device in water or any other liquid.

2. Do not place or store device where it can fall or be

pulled into a tub or sink.

3. Do not reach for the device if it has fallen into water.

Unplug immediately.

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SmartMobile

Insight

User Manual

4. Plug power cord directly into receptacle; do not use

an extension cord or connect extra cables together.

5. Do not place the device on the floor or anywhere it

is prone to damage, or around extreme temperatures.

6. Do not cover this device with bedding or other

materials where you can’t see or hear it.

7. Use the device only for its intended use as described

in this manual.

8. Never operate the device if it:

• Has a damaged cord or plug

• Is not working properly

• Has been dropped or damaged

• Has been dropped into water

9. Except for mouthpiece and charging cord, never

insert any object into any opening of the device.

10. Do not use outdoors when temperature is below

50°F / 10°C.

11. Do not operate where aerosol (spray) products are

being used or where oxygen is being administered.

12. Do not store the device where it is exposed to

direct sunlight, or near a heater or other source of

heat.

13. Keep out of reach of children.

Call 844.785.7971 for service or troubleshooting

Cleaning Precautions

Use only a damp cloth with fresh water to clean the

outside of the unit. Solvent or chemical based cleaners

can damage the unit or result in false readings. DO NOT

submerge the device in any type of liquid for cleaning

purposes.

Description

The SmartMobile Insight is a battery-powered portable

device that measures the alcohol content in the user’s

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SmartMobile

Insight

User Manual

breath. It also identifies the user by taking their photo and

captures their GPS location at the time of the test. The

device requires the user to take a test during specified

test windows. It will notify the user when a test is required,

and the test result will be displayed. A Quick Reference

Guide is included in your carrying case for your

convenience.

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SmartMobile

Insight

User Manual

Parts Listing

The SmartMobile Insight package consists of the following

parts:

• SmartMobile Insight

• Mouthpieces (3)

• Power supply

• Power cord

• Carrying case

• Quick Reference Guide

Key Parts of the SmartMobile Insight Device

Mouthpiece

Camera

Charging port

Power button

Menu buttons

Display

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SmartMobile

Insight

User Manual

SmartMobile Insight Operations

Device Setup

Make sure the SmartMobile Insight device is on a clean,

flat, steady surface like a countertop or table in an area

free from any alcohol containing elements. Place the

device where you can see the display and hear the beep

tones. Connect the power supply to the SmartMobile

Insight device and insert the mouthpiece into the nozzle

found at the top front of the unit.

Figure 2

NOTE: The mouthpiece and power supply must be

installed as shown here.

Charging Your Device

Your SmartMobile Insight device is equipped with a

battery that enables it to run without being plugged into

an A/C power source. Smart Start highly recommends that

you plug your SmartMobile Insight device in for 1 hour each

day. Much like a cellphone, if the battery in your unit is

completely dead, it may take a few minutes to charge the

unit enough to initialize the device.

The battery will not charge if the temperature is below 32°F

(0°C). If your unit has been left in in your car overnight

during the winter, the device may need to warm up before

it will charge the battery. It is your responsibility to keep the

device within normal operating temperatures of 50°F to

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SmartMobile

Insight

User Manual

100°F (10°C to 38°C). Any skipped tests due to a dead

battery will be reported. The battery charge level is

indicated by the battery icon on the display (see Figure 3

below). It is your responsibility to keep the battery fully

charged. When the charger is connected and the device is

charging, you will see the battery icon with the charge

indicator (see Figure 3 below).

Figure 3

Test Windows

A Test Window is the period of time allowed for taking a

required test. When the SmartMobile Insight device

reaches the scheduled test window, the unit will beep,

and a countdown timer will appear on the display with

the message “Test required – Press button to start test.”

You must take a test before the timer expires. As the

timer approaches zero, the unit will beep more rapidly.

If you miss your test window, it will be logged as a Missed

Test. Missing a test is a violation, and all violations are

reported. Taking a test after the test window has expired

does not reverse previously missed required tests.

If the SmartMobile Insight device shows “Press button to

start test” on the display, voluntary testing is permitted

outside of a test window period.

You may be contacted by your monitoring authority(s) to

take a test outside of your test windows.

Testing Requirements

Lighting

The SmartMobile Insight device takes a photo of your face

Battery icon shown here on top of display

Battery icon when charging

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SmartMobile

Insight

User Manual

while taking a test. Use a light or lamp to ensure proper

illumination of your face. The amount of light should be

sufficient to read a magazine. Please make sure the light

is not too bright and is shining directly at your face. How

clear you see your face on the screen will be how clear the

photo is taken.

Facial Detection

Your SmartMobile Insight device can detect the user’s face

when taking a test. If the unit does NOT detect a human

face, the device will time out and allow you to blow. If you

do not have adequate lighting as described above, the

device may fail the face detection. Adjust the lighting

conditions to correct this. It is a violation of your program to

cover the camera or have another person take a test on

your device.

You MUST position your face as shown in Figure 4 with your

nose aligned with the camera.

Figure 4

Rinse Mouth with Water Before Testing

Smart Start recommends drinking water before each test

to eliminate potential contaminants. DO NOT use a

breath freshening agent just before taking a test, since

most of these agents contain alcohol.

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