
If these solutions have been tried, the manual has been reviewed, and you still cannot
resolve an issue you're having with the LampLinc, please call our Technical Support Dept.
at 949-221-9200 or e-mail tech@smarthome.com.
10
Possible Cause
LampLincwastriggeredbyascene
or legitimatePLCsignals.
TheFade-On/Off Rate maybeset
tooslow.
TheLocalControlfeaturemaybe
settooff(duringprimaryaddress
setting).
ItmaybeinProgram Disable
mode.Maynothavebeen“acti-
vated”duringthefour-minutewin-
dow.
OtherPLCmodulesareloading
downthesignal.
Themoduleispluggedintoa
powerstrip.
Movethetransmittertoanother
outlet.
Asurgeorexcessivenoiseonthe
powerlinemayhave glitchedit.
TheCLEAR,SET,or another com-
mandwassentinthewrongorder.
Thedimmingcomponentinside the
LampLinc‘chops’ upthesinewave
toreduce thevoltage.
Sometypeofbulbs, especiallycom-
pactfluorescentlampscanconfuse
theLampLinc.
Afluorescentbulbisinstalledin the
lampcontrolledbythe LampLinc.
Theuserisnot pressing“ON” or
“OFF”to settheLocalControlMode
aftersendingtheaddressduringpri-
maryaddress programming.
Thepolarizedprongsarenot com-
patiblewitholderACoutlets.
Thelampturned
onbyitself.
Thelightdoesnot
appeartoturnonoroff
whenasignalissent.
Thelightdoesnotcome
onwhenthelamp’s
switchismanuallyacti-
vated.
LampLincisnottaking
programmingof scenes,
fade-onrate,etc.
LampLincisnot
receivingsignals
fromtransmitters.
Themoduleislockedup.
Difficultysetting scenes
withamaxi-controller.
Theloadisbuzzingwhen
onordimmed.
Thelightdoesnot comeon
whenmanuallyswitched
onorwhenan “ON”signal
issent.
Whenthelight
isoff,occasionally
thebulbflashes.
Whensetting thePrimary
Address,thelamp’sbulb
continuesto flash after
sendingtheaddress.
TheLampLincdoesnot
fitinmyNorthAmerican
walloutlet.
Problem Solution
Checkscenemembershipandremoveanyunwantedscenes
fromLampLincorperformaFactoryResettoclearit.
Install anPLCSignalBlockerinthehometokeepPLCsignals
fromneighboringhomesfrominterfering.
Setanewfade-onrate.(Increasebrightness,presssetbuttontwice.)
Re-settheprimaryaddressbysendingthehouseandunitcodefol-
lowedbyan“ON”command.
Re-enableProgramModeorperformaFactoryReset.
Duringsceneprogramming,theLampLincmustbeturnedonwithin
fourminutesofreceivingtheClearsequence.
Installacoupler-repeateroraphasecoupler.
PLCsignalscan’ttravelthroughpowerfilters. Plugging theLampLinc
directlyintothewallworksbest.
LampLincneeds50mVofsignalstrengthforconsistentlyreliableopera-
tion. Also,theGreenStatusLEDwillblinkwhenthereisanyactivityonthe
powerline.
Unplugthemodulefora10secondsandre-install.
Iftheabovedoesn’twork,performaFactoryReset.
Don’tholddownthebuttonstoolong,itmaysendduplicatecodes.
Thebulbfilamentsarevibrating. Userough-servicebulbs,130-volt,or
appliancegrade bulbsto reducethenoise.
RunLampLincinthe“full-on”modeorswitch toa non-dimmingmodule.
SettheLocalControl featureto OFF. GointotheSetPrimaryAddress
mode(pressandholdtheSetButton),sendtheaddress,(e.g.,M8)andan
“OFF”command.
Thelocalcontrolsensevoltageischargingupcomponentsinsidethe
compactfluorescent bulb. Whenenoughelectricityisstored,itproduces
aflash. SettingtheLocalControloptiontoOFFwillfixthis. Also,some
brandsof CFL’sdon’tdothis.
AftersendingthePLCsignalforthePrimary Address,an“ON”command
needstobesenttoenablelocalcontrol. An“OFF” maybesent iflocal
controlis notpreferred.
TheLampLinc’sACprongsarepolarizedsothatitmayonlybeinserted
onewayintoareceptacle. Ifthehome’soutletsareover40yearsold,
replacingtheoutletwithamodernonewill allowtheLampLincandmany
othermoderndevicestobeusedsafely. DONOTdefeatthis safetyfea-
ture.
LampLink Plus& PLC for web (Mar04).qxd 3/15/2004 9:59 AM Page 10