Signet SigTEL Compact Especificaciones

SigTEL Compact

Emergency Voice

Communication

System (EVCS)

Operator

Instructions

Approved Document No. DAU0000092 Rev 4

Wall Control Unit

(with handset)

Wall Control Unit

(no handset)

Desk Control Unit

(with handset)

SigTEL Compact Operator Instructions

SigTEL Approved Document No. DAU0000092 Rev 4 Page 2 of 16

Emergency Voice

Communication System

AN EXPLANTION OF TERMS AND DEFINITIONS USED IN THESE INSTRUCTIONS IS LISTED IN SECTION 19.

Contents

1REGULATIONS.............................................................................................................................................................3

2SAFETY........................................................................................................................................................................3

3SYSTEM OVERVIEW ....................................................................................................................................................3

4DISABLING THE SYSTEM..............................................................................................................................................3

5INDICATORS & DISPLAY ..............................................................................................................................................4

5.1 WALL CONTROL UNIT EXTERNAL INDICTORS.........................................................................................................................4

5.2 WALL CONTROL UNIT DISPLAY..........................................................................................................................................4

6CONTROLS ..................................................................................................................................................................5

7FAULT MESSAGES .......................................................................................................................................................6

8CHECK THE WALL CONTROL UNITS ARE WORKING .....................................................................................................6

9HANDLING CALLS AT THE WALL CONTROL UNIT .........................................................................................................6

9.1 TO ANSWER A CALL ........................................................................................................................................................6

9.2 TO END A CALL ..............................................................................................................................................................7

9.3 ENDING ONE CALL AND ANSWERING ANOTHER.....................................................................................................................7

9.4 TO CALL AN EXTENSION...................................................................................................................................................7

9.5 MANUAL-ANSWER MODE (I.E.AUTO-ANSWER MODE DISABLED).............................................................................................7

10 CHECK THE DESK CONTROL UNITS ARE WORKING ......................................................................................................8

11 HANDLING CALLS AT THE DESK CONTROL UNIT ..........................................................................................................8

11.1 TO ANSWER A CALL ........................................................................................................................................................8

11.2 TO END A CALL ..............................................................................................................................................................8

11.3 ENDING ONE CALL AND ANSWERING ANOTHER.....................................................................................................................9

11.4 TO CALL AN EXTENSION...................................................................................................................................................9

11.5 MANUAL-ANSWER MODE (I.E.AUTO-ANSWER MODE DISABLED).............................................................................................9

12 TYPES OF OUTSTATION.............................................................................................................................................10

13 MAKING A CALL FROM AN OUTSTATION ..................................................................................................................10

14 ANSWERING A CALL AT AN OUTSTATION .................................................................................................................10

15 ADDITIONAL OPERATOR FUNCTIONS........................................................................................................................11

15.1 CLEAR RECENT CALLS ....................................................................................................................................................12

15.2 SYSTEM RESET.............................................................................................................................................................12

15.3 FIRMWARE VERSION.....................................................................................................................................................12

15.4 ALT.MASTERS.............................................................................................................................................................12

15.5 TAKE CONTROL............................................................................................................................................................12

16 ADDITIONAL OPERATOR FUNCTIONS (NETWORKED SYSTEMS).................................................................................13

16.1 TO TAKE CONTROL FROM THE MASTER UNIT AT A REPEATER UNIT (WHEN OUTSTATIONS CALLING IN) ............................................13

16.2 TO TAKE CONTROL FROM THE MASTER UNIT AT A REPEATER UNIT (WHEN NO OUTSTATIONS CALLING IN) .......................................13

16.3 TO GIVE CONTROL TO A REPEATER UNIT FROM THE MASTER UNIT (WHEN NO OUTSTATIONS CALLING IN)........................................14

17 OFF-HOOK DETECTION..............................................................................................................................................14

18 MONITORING TOILET ALARMS .................................................................................................................................15

19 TERMS AND DEFINITIONS .........................................................................................................................................16

SigTEL Compact Operator Instructions

SigTEL Approved Document No. DAU0000092 Rev 4 Page 3 of 16

Emergency Voice

Communication System

1 Regulations

Disabled refuge systems are called for by DETR Approved document B (Fire safety) volume 2, section 4, Design

for vertical escape and BS 5588 Fire precautions in the design, construction and use of buildings, Part 8, Code of

practice for means of escape for disabled people.

Fire telephone systems for buildings are called for by BS 5588 Fire precautions in the design, construction and use

of buildings Part 5; Code of practice for firefighting stairs and lifts, Part 10; Code of practice for shopping complexes

and Part 11; Code of practice for shops, offices, industrial, storage and other similar buildings.

Fire telephone systems for sports venues are called for by the Guide to safety at sports grounds.

The installation of EVCS is covered by BS 5839-9 Fire detection and fire alarm systems for buildings –Part 9: Code

of practice for the design, installation, commissioning and maintenance of emergency voice communication

systems.

2 Safety

The Emergency Voice Communication System (EVCS) is safe to operate provided it has been installed in

compliance with the manufacturer’s instructions and used in accordance with this instruction.

DO NOT open the control enclosures as Mains voltages are present inside. There is no need to open these

enclosures except to carry out maintenance, or remedial work. Such work must be carried out by the service

company responsible for the EVCS.

If equipment is damaged in any way, advise the person responsible for the EVCS at the site.

Regular servicing of the EVCS is required by BS 5839-9, bya competent organisation on a continuous maintenance

contract. A fully itemised report of the status of the installation should be obtained at least once a year.

Management of the site is required by law (The Regulatory Reform (Fire Safety) Order 2005) to appoint a

responsible person to ensure the EVCS (and other safety systems) remains operational.

3 System Overview

The EVCS provides reliable two-way communication between one or more permanently manned control rooms and

key points on the site in a fire emergency. The EVCS comprises of fire telephone and/or disabled refuge systems.

Fire telephone systems are for use by trained people as part of the fire safety procedures at the site. Disabled refuge

systems are for use by untrained people communicating with a trained Operator.

The two systems differ from a standard telephone or intercom system in the following ways:

Outstations do not have to dial the current master unit, they call as soon as their handsets are picked up

(at Type A outstations), or the ‘Push to Call or Answer’button is pressed (at Type B outstations)

Outstations cannot call other outstations

Type A (fire telephone) outstations may be in locked housings to prevent unauthorised access

The EVCS operates from Mains and has battery back-up in case of Mains failure so that it is always available

If there is a fault, a buzzer sounds intermittently at a wall or desk control unit. Details of the problem are

shown on the display. If the fault is not rectified the fault buzzer resounds after a period of 6 hours.

Note: The system also has a disabled persons toilet alarm (DPTA) interface which is a secondary function to the

primary purpose of the EVCS.

4 Disabling the System

If a wall control unit is installed in a public area, the system may be disabled to prevent unauthorized or malicious

use. If this is the case, the system will be enabled either, automatically when the fire alarm operates, or manually

by operation of a break-glass call-point, or similar control. When disabled, the EVCS continues to check for faults

but the wall and desk control units are suppressed from making, or receiving calls until an external trigger is applied.

Disablement of the system is set up by a system engineer.

SigTEL Compact Operator Instructions

SigTEL Approved Document No. DAU0000092 Rev 4 Page 4 of 16

Emergency Voice

Communication System

R c n t C a ll s

Extension 1

Extension 2

Extension 3

c Extension 4

5 Indicators & Display

5.1 Wall control unit external indictors

Indicator

Colour

What this means

Disablement

Amber

The EVCS is powered up and checking for faults but

the wall control unit is disabled from making, or

receiving calls, until an external trigger is applied, e.g.

from a fire alarm panel. This is NOT a fault indicator.

System Fault

Amber

There is a problem with the microprocessor.

If this indicator cannot be extinguished, there may be

a serious problem with the microprocessor. Contact

the service company responsible for the EVCS.

PSU Fault

Amber

There is a fault with the Mains power supply or back-

up batteries.

General Fault

Amber

There is a local or remote fault on the EVCS. The

display will show more information.

Power

Green

Power (Mains or battery) is present.

5.2 Wall control unit display

The display shows call status, system information, fault information and uses the following graphic symbols:

Display conventions

Standard / non-active displays are shown normally, e.g. ‘Extension 2’

Active displays are shown reversed, e.g. ‘> Extension 1’’

The flashing graphic symbol in front of an extension name means this extension is calling the wall control

unit, or the wall control unit is calling the extension. The display’s backlight also flashes red.

Graphic symbol

What this means

MCU Wall Control Unit with handset (ECU-16, ECU-8

or ECU-4)

□

LCU Wall Control Unit no handset (ECU-8NT)

Desk Control Unit (ECU-224)

Type A (fire telephone) outstation

Type B (disabled refuge) outstation

Disabled persons toilet alarm (DPTA)

The display entry is highlighted, ready to be selected

Example display

SigTEL Compact Operator Instructions

SigTEL Approved Document No. DAU0000092 Rev 4 Page 5 of 16

Emergency Voice

Communication System

6 Controls

Note: The controls inside the

MCU/LCU wall control units are for

use by the service company

responsible for the EVCS. Under

no circumstances should these

internal controls be accessed by

Operators.

The wall and desk unit control

buttons are located on the keypad.

They are multifunctional dependent

on the unit’s current status.

Note: The control buttons on the desk control unit differ to that of the wall control unit. The corresponding buttons

on the desk control unit are:

and = Scroll Up/Down, F= FUNCTION, = CALL/ACCEPT, #= END, D= DIRECTORY

The numbers (1, 2, 3, 4) on the wall and desk control units are used for entering security PIN codes (by responsible

persons only). This code will be provided by the system installer.

Wall Control Unit

button

What this means

When to press this button

Scroll Up

Used to scroll up and down the phone directory and menus.

Scroll Down

CALL/ACCEPT

Make/Accept Calls &

Select Menus

When the wall control unit’s handset is off-hook press this

button to either make an outgoing call to an extension, or

accept an incoming call from an extension. Also, selects

menu options.

END

End a Call

& ESC to previous menu

& Lamp test

When the wall control unit’s handset is off-hook press this

button to disconnect the caller. When the wall control unit’s

handset is on-hook press this button to escape back to a

previous menu.

Note: To perform a lamp and buzzer test, press and hold.

FUNCTION

& 1

Additional functions

& security PIN code entry

Used to access to the ‘User Opts’ menu.

DIRECTORY

& 2

Telephone directory

& security PIN code entry

With the wall control unit’s handset off-hook, toggles

between a full list of extensions and a list of recent calls

from extensions (if any). Note: The recent calls list is

automatically cleared after a set time period (settable

between 6 to 24 hours by a system engineer). Also, can be

manually cleared.

SILENCE BUZZER

& 3

Silence buzzer

& security PIN code entry

Used to silence the wall control unit’s internal buzzer.

Security PIN code entry

Wall Unit (MCU/LCU) controls

Desk Unit (ECU-224) controls

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SigTEL Approved Document No. DAU0000092 Rev 4 Page 6 of 16

Emergency Voice

Communication System

7 Fault Messages

Faults on the EVCS are normally non-latching and will clear if the fault disappears. The

only exception being a watchdog fault that occurs at initial power-up, or after a system

reset and stays latched until manuallycleared. Normally this fault clears when accepted.

If the EVCS has been configured previously and any extensions are now missing, or

are incorrectly connected the relevant faults are displayed. The display (right) shows

a typical display but may have a different number of faults.

Press CALL/ACCEPT button to view the fault(s).

When a fault occurs, the relevant fault indicator is lit and a buzzer sounds intermittently at the wall units. Some faults

may require investigation or assistance from the service company responsible for the EVCS.

8 Check the Wall Control Units are Working

If a wall control unit is healthy, the green Power indicator is lit, no fault or disablement

indicators are lit and the display shows the current system status, see typical displays

below.

Note: The wall control unit displays are different for a networked system and a non-

networked system.

9 Handling Calls at the Wall Control Unit

Section9.1to9.4appliestobothanon-networkedwallcontrolunitandthecurrentmasterwallcontrolunitonanetworked

system. It is assumed that auto-answer mode is enabled;this is themodemost likely to be setup for the system.

Additional call handling facilities are available for a networked system, see section 16.

9.1 To answer a call

When an extension calls in, the ringer sounds and the display’s red backlight flashes.

The display shows the name of the calling extension (or networked unit), see examples below.

Note: denotes a wall control unit and is only seen on a networked system.

To answer the call simply pick up the handset. The call is automatically connected and you may speak. The display’s

red backlight returns to normal.

System Healthy

Non-networked wall unit

Networked ‘master’ wall unit

Networked ‘repeater’ wall unit

R c n t C a l l s

>Wall Unit 2

R c n t C a l l s

> Extension 2

EVCS

2 F a u lts

Press Acc e p t

T o V ie w

EVCS

Mas t e r is

W al l U ni t 1

System Healthy

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Emergency Voice

Communication System

9.2 To end a call

Hang up the handset or press END button.

9.3 Ending one call and answering another

If another call comes in whilst you are talking to an extension, the wall control unit

will not ring but the display will show the name of the calling extension and the

display’s red backlight flashes. See typical display, right.

To end the first call and answer another:

Either, replace the handset back on-hook to end the first call and wait for the wall control unit to start ringing

again. When it does ring, pick up the handset to answer the next call.

Or, press END button to end the first call. The next call will automatically be connected.

9.4 To call an extension

Pick up the handset. If there have been recent calls, the recent calls list is displayed otherwise, the full directory is

shown. You can toggle between recent calls and full directory by pressing DIRECTORY button. Press ▲ and ▼ to

highlight the extension you want to talk to, then press CALL/ACCEPT button to call.

To clear the recent calls list, see section 15.1.

9.5 Manual-answer mode (i.e. auto-answer mode disabled)

By default auto-answer mode is enabled, which means a wall control unit automatically answers an incoming call

when its handset is picked up. This provides a simple method of answering calls but provides less control for an

Operator when there are multiple calls on the system.

In manual-answer mode, the Operator can prioritise and chose which calls to answer, or can ignore calls and chose

to make an outgoing call instead. This mode is usually enabled for Operators who are experienced in the operation

of the EVCS. The mode of operation can only be changed by a system engineer.

To answer a call:

When there is an incoming call, pick up the handset and press CALL/ACCEPT button to answer the call.

If necessary, press ▲ and ▼ to highlight the extension you want to talk to and press CALL/ACCEPT button

to answer the selected call.

To end a call:

Hang up the handset or press END button.

To end a call and answer another:

First, press ▲ and ▼ to highlight the call you want to end and press END button.

Then, press ▲ and ▼ to highlight the extension you want to talk to and press CALL/ACCEPT button to talk

to the extension.

To call an extension

This is the same procedure as described in section 9.4.

R c n t C a ll s

Extension 3

Extension 4

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Emergency Voice

Communication System

10 Check the Desk Control Units are Working

The desk control unit has a handset c/w display and allows calls to be handled

separately to the wall control units. If a desk control unit is healthy, the green

Power indicator is lit, no fault indicator is lit and the display shows the current

system status, see typical displays below.

Note: The desk control unit displays are different for a networked system and a non-networked system.

Display conventions

The symbol ‘>’ by the side of a display entry means that entry is selected.

The symbol ‘*’ in front of an extension name means this extension is calling or you are connected to that

extension.

11 Handling Calls at the Desk Control Unit

Sections 11.1 to 11.4 applies to both a non-networked desk control unit and current master desk control unit on a

networked system. It is assumed that auto-answer mode is enabled; this is the mode most likely to be setup for the

system.

Additional call handling facilities are available for a networked system, see section 16.

11.1 To answer a call

When an extension calls in, the ringer sounds and the display shows the name of the calling extension, see

example below.

To answer the call simply pick up the handset. The call is automatically connected and you may speak.

11.2 To end a call

Hang up the handset or press #(END) button.

Extension

*Extension 1

MASTER

System Healthy

Non-networked desk unit

Networked ‘master’ desk unit

Networked ‘repeater’ desk unit

Mas t e r is

W al l U ni t 1

System Healthy

EVCS

System Healthy

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SigTEL Approved Document No. DAU0000092 Rev 4 Page 9 of 16

Emergency Voice

Communication System

11.3 Ending one call and answering another

If another call comes in whilst you are talking to an extension, the desk control unit will not ring, but the display will

show the name of the calling extension (see example below).

To end the first call and answer another:

Either, replace the handset back on-hook to end the first call and wait for the desk control unit to start ringing

again. When it does ring, pick up the handset to answer the next call.

Or, press #(END) button to end the first call. The next call will automatically be connected.

11.4 To call an extension

Pick up the handset. If there have been recent calls, the History calls list is displayed (shown below) otherwise,

the full directory is shown. You can toggle between History list and full directory by pressing D(DIRECTORY)

button. Press and to highlight the extension you want to talk to, then press (CALL/ACCEPT) to call.

To clear the recent calls list, see section 15.1.

11.5 Manual-answer mode (i.e. auto-answer mode disabled)

To answer a call:

When there is an incoming call, pick up the handset and press (CALL/ACCEPT) button to answer the call.

If necessary, press and to highlight the extension you want to talk to and press (CALL/ACCEPT)

button to answer the selected call.

To end a call:

Hang up the handset or press #(END) button.

To end a call and answer another:

First, press and to highlight the call you want to end. Press (CALL/ACCEPT) and #(END) buttons.

Then, press and to highlight the extension you want to talk to and press (CALL/ACCEPT) button to

talk to the extension.

To call an extension

This is the same procedure as described in section 11.4.

Extension

*Extension 1

*Extension 14

History

>Extension 1

Extension 14

Wall Unit 1

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SigTEL Approved Document No. DAU0000092 Rev 4 Page 10 of 16

Emergency Voice

Communication System

12 Types of Outstation

There are two types of outstation:

Type A - comprises a telephone handset in a red wall-mounted cabinet. Type A enclosures may be

lockable, in which case keys must be issued by the person responsible for safety at the site.

Type B - comprises a wall-mounted intercom-style unit with a CALL button and built-in microphone and

loudspeaker.

13 Making a Call from an Outstation

There is no need to dial from an outstation as the system automatically calls the Operator at a wall or desk control

unit.

At Type A outstations, pick up the handset and a double ‘beep-beep’ ringing tone sounds in the earpiece.

At Type B outstations, press the ‘Push to Call or Answer’button and a double ‘beep-beep’ ringing tone sounds in

the loudspeaker and the ‘Call in Progress’indicator is lit steady.

At the wall control unit (or desk control unit), the ringer sounds and the Operator can choose to answer.

If the Operator is talking to another outstation, an engaged tone sounds at the outstation’s earpiece.

The Operator knows there is a call, so stay on the line until it is answered.

14 Answering a Call at an Outstation

When the Operator at the wall control unit (or desk control unit) calls an outstation, a ringing tone is heard at the

outstation. At the outstation, either pick up the handset (at Type A outstations) or press ‘Push to Call or Answer’

button (at Type B outstations).

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