Sharp MX-C381 Manual de usuario

MX-C310

MX-C311

MX-C380

MX-C381

MX-C400

BEFORE INSTALLING

THE SOFTWARE

SETUP IN A WINDOWS

ENVIRONMENT

SETUP IN A MACINTOSH

ENVIRONMENT

TROUBLESHOOTING

DIGITAL FULL COLOUR MULTIFUNCTIONAL SYSTEM

Software Setup GuideSoftware Setup GuideSoftware Setup Guide

Keep this manual close at hand for reference

whenever needed.

MODEL:

SharpdeskSharpdesk

Installation GuideInstallation Guide

Please keep this manual as the information mentioned

below is very important.

Sharpdesk Serial Numbers

This product can only be installed on a number of

computers equal to the number of licenses.

Any

additional computers will require additional licenses.

Sharpdesk

Installation Guide

Thank you for purchasing this product. This manual explains how to install and

configure the software that allows the machine to be used as a printer or

scanner for a computer.

This manual also explains how to install the printer drivers and software that are

used when the expansion kits are installed, and how to install the scanner driver.

If the software is not installed correctly or you need to remove the software, see

"4. TROUBLESHOOTING" (page 64).

Please note

• The explanations in this manual assume that you have a working knowledge of

your Windows or Macintosh computer.

• For information on your operating system, please refer to your operating system

manual or the online Help function.

•

The explanations of screens and procedures in this manual are primarily for Windows

Vista

in Windows

environments, and Mac OS X v10.4 in Macintosh environments.

The screens may vary depending on the version of the operating system.

• Wherever "MX-xxxx" appears in this manual, please substitute your model name

for "xxxx".

• This manual contains references to the fax function. However, please note that the

fax function is not available in some countries and regions.

• Considerable care has been taken in preparing this manual. If you have any

comments or concerns about the manual, please contact your dealer or nearest

authorised service representative.

• This product has undergone strict quality control and inspection procedures. In the

unlikely event that a defect or other problem is discovered, please contact your

dealer or nearest authorised service representative.

• Aside from instances provided for by law, SHARP is not responsible for failures

occurring during the use of the product or its options, or failures due to incorrect

operation of the product and its options, or other failures, or for any damage that

occurs due to use of the product.

SOFTWARE LICENSE

The SOFTWARE LICENSE will appear when you install the software from the

CD-ROM. By using all or any portion of the software on the CD-ROM or in the

machine, you are agreeing to be bound by the terms of the SOFTWARE LICENSE.

For users of Windows 98/Me/NT 4.0

The CD-ROM does not include software for Windows 98/Me/NT 4.0.

Contact your dealer or nearest authorised service representative if you want software

for Windows 98/Me/NT 4.0.

The scanner driver cannot be installed on Windows NT 4.0.

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TABLE OF CONTENTS

1BEFORE INSTALLING THE SOFTWARE

CD-ROMS AND SOFTWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

• SOFTWARE CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

• OTHER CD-ROMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

VERIFYING SYSTEM REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

• SYSTEM REQUIREMENTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

• SOFTWARE REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

CONNECTING THE MACHINE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

• CONNECTING TO A NETWORK. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

• CONNECTING THE MACHINE WITH A USB CABLE (Windows). . . . . . . . . . . . . . 7

2SETUP IN A WINDOWS ENVIRONMENT

OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE) . . . . . . 8

INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER. . . . . . . . . . . . . . . . . . . . . . 10

• WHEN THE MACHINE IS CONNECTED TO A NETWORK . . . . . . . . . . . . . . . . . 10

• WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE. . . . . . . . . 22

• USING THE MACHINE AS A SHARED PRINTER . . . . . . . . . . . . . . . . . . . . . . . . 30

• USING THE STANDARD WINDOWS PS PRINTER DRIVER (Windows

98/Me/NT 4.0). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

• CONFIGURING THE PRINTER DRIVER FOR THE OPTIONS INSTALLED

ON THE MACHINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

INSTALLING THE PRINTER STATUS MONITOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

INSTALLING THE SCANNER DRIVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

INSTALLING THE PS DISPLAY FONTS (MX-C310/C380/C400) . . . . . . . . . . . . . . . . 45

CHANGING THE PORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

3SETUP IN A MACINTOSH ENVIRONMENT

MAC OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

MAC OS 9.0 - 9.2.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

4TROUBLESHOOTING

WHEN INSTALLATION WAS NOT SUCCESSFUL . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

REMOVING THE SOFTWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

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This chapter describes the software programs that allow you to use the printer

and scanner functions of the machine, the CD-ROMs that contain the software,

and the pages where the installation procedures can be found.

CD-ROMS AND SOFTWARE

The software that can be used with the machine is on the CD-ROMs that

accompany the machine and the expansion kits.

Before installing the software, make sure that your computer and the machine

meet the system requirements described in "VERIFYING SYSTEM

REQUIREMENTS" (page 5).

SOFTWARE CD-ROM

The "Software CD-ROM" that accompanies the machine contains the printer

driver and other software. The "Software CD-ROM" consists of 2 discs.

Disc 1

Software for Windows

•Printer driver

These allow the machine to be used as a printer.

-PCL6 and PCL5c printer driver

The machine supports the Hewlett-Packard PCL6 and PCL5c printer

control languages. It is recommended that you use the PCL6 printer driver.

If you have a problem printing from older software using the PCL6 printer

driver, use the PCL5c printer driver.

-PS printer driver

The PS printer driver supports the PostScript 3 page description language

developed by Adobe Systems Incorporated.

1BEFORE INSTALLING THE

SOFTWARE

For users of Windows 98/Me/NT 4.0

The CD-ROM does not include software for Windows 98/Me/NT 4.0.

Contact your dealer or nearest authorised service representative if you want

software for Windows 98/Me/NT 4.0.

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CD-ROMS AND SOFTWARE

-PPD driver

The PPD driver enables the machine to use the standard Windows PS

printer driver.

☞WHEN THE MACHINE IS CONNECTED TO A NETWORK (page 10)

☞WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE

(page 22)

•Printer Status Monitor (can only be used when the machine is

connected to a network)

This allows you to monitor the status of the machine on your computer screen.

☞INSTALLING THE PRINTER STATUS MONITOR (page 40)

Disc 2

Software for Windows

•PC-Fax driver

This enables you to send a file from your computer as a fax using the same

procedure as when printing the file. (When the fax option is installed.)

Even if the fax function is not installed, the PC-Fax driver can be updated

using the CD-ROM in the Internet fax expansion kit to enable you to send a

file from your computer as an Internet fax in the same way as you print a file.

☞INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER (page 10)

The following software can be used only when the machine is connected

to a network.

•Scanner driver (TWAIN driver)

This allows you to use the scanner function of the machine from a

TWAIN-compliant software application.

☞INSTALLING THE SCANNER DRIVER (page 42)

•Printer Administration Utility

This allows the administrator to monitor the machine and configure machine

settings from a computer. To install and use the Printer Administration Utility,

see the Readme file and the manual in PDF format on the "Software

CD-ROM" (Disc 2). The Readme file and manual are in the following folder on

the CD-ROM. (Substitute the letter of your CD-ROM drive for "R" in the

following path.)

R:\Sadmin\Documents\English

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CD-ROMS AND SOFTWARE

Software for Macintosh

•PPD file

This is the printer description file which enables the machine to be used as a

PostScript 3 compatible printer.

☞MAC OS X (page 50)

☞MAC OS 9.0 - 9.2.2 (page 60)

OTHER CD-ROMS

"PRINTER UTILITIES" CD-ROM that accompanies

the Internet fax expansion kit (for Windows)

This CD-ROM is used to update the PC-Fax driver on the "Software

CD-ROM" so that it can be used to send Internet faxes (PC-I-Fax function).

If you wish to use the PC-I-Fax function, first install the PC-Fax driver from

the "Software CD-ROM" and then run the installer on this CD-ROM. If the

PC-Fax driver is already installed, run only the installer. (There is no need to

reinstall the PC-Fax driver.)

☞INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER (page 10)

"Sharpdesk/Network Scanner Utilities" CD-ROM

(for Windows)

This contains software that helps you get the most out of the images that you scan

on the machine. The software includes "Sharpdesk", a desktop document

management application that enables integrated management of scanned images

and files created using a variety of applications. To use the "Scan to Desktop"

scanner function, the "Network Scanner Tool" must be installed from the CD-ROM.

For the system requirements of the software, see the manual (PDF format) in

the "Manual" folder or the Readme file on the CD-ROM. For the procedures

for installing the software, see the "Sharpdesk Installation Guide".

"PRINTER UTILITIES" CD-ROM that accompanies

the PS3 expansion kit (for MX-C310/C380/C400)

This contains the display fonts that are used with the PS printer driver.

(Install the PS printer driver and Macintosh PPD file from the "Software CD-ROM".)

☞

INSTALLING THE PS DISPLAY FONTS (MX-C310/C380/C400) (page 45)

• To use the machine as a printer in a Macintosh environment, the machine

must be connected to a network. A USB connection cannot be used.

• If you are using the MX-C310/C380/C400, the PS3 expansion kit is

required to use the machine as a printer in a Macintosh environment.

• The scanner driver and PC-Fax driver cannot be used in a Macintosh

environment.

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VERIFYING SYSTEM REQUIREMENTS

SYSTEM REQUIREMENTS

Before installing the software described in this manual, make sure that your

computer satisfies the following requirements.

*1 Printing is not possible in MS-DOS mode.

*2 USB is not supported. The scanner driver cannot be installed.

*3 The machine's USB 2.0 port will transfer data at the speed specified by the USB 2.0

(Hi-Speed) standard only if the Microsoft USB 2.0 driver is preinstalled in the

computer, or if the USB 2.0 driver for Windows 2000 Professional/XP/Vista that

Microsoft provides through "Windows Update" is installed.

*4 Compatible with models preinstalled with Windows 98, Windows Me, Windows 2000

Professional, Windows XP Professional, Windows XP Home Edition, Windows 2000

Server, Windows Server 2003, Windows Vista, or Windows Server 2008 and which

are equipped standard with a USB interface.

*5 Cannot be used when the machine is connected with a USB cable. The PC-Fax driver

and scanner driver cannot be used.

Windows Macintosh*5

Operating

system*1

Windows 98, Windows Me,

Windows NT Workstation 4.0 (Service Pack 5

or later)*

, Windows 2000 Professional,

Windows XP Professional, Windows XP Home

Edition, Windows 2000 Server,

Windows Server 2003, Windows Vista,

Windows Server 2008

Mac OS 9.0 to 9.2.2,

Mac OS X v10.2.8,

Mac OS X v10.3.9,

Mac OS X v10.4.11,

Mac OS X v10.5 to

10.5.1

Computer type IBM PC/AT compatible computer

Equipped with a

10Base-T/100Base-TX/1000Base-T LAN

board or equipped standard with a USB

2.0*3/1.1*4 port.

An environment in

which any of the

operating systems listed

above can fully operate

(including Macintosh

computers with an Intel

processor).

Display 1024 x 768 dots resolution and 16-bit

colour or higher is recommended.

Other hardware

requirements

An environment that allows any of the above

operating systems to fully operate.

•For users of Windows 98/Me/NT 4.0

The CD-ROM does not include software for Windows 98/Me/NT 4.0.

Contact your dealer or nearest authorised service representative if you want

software for Windows 98/Me/NT 4.0.

•For users of Windows NT 4.0/2000/XP/Server 2003/Vista/Server 2008

To perform the procedures described in this manual such as installing the software

and configuring settings after installation, administrator authority is required.

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VERIFYING SYSTEM REQUIREMENTS

SOFTWARE REQUIREMENTS

The following requirements must be met to use the software described in this

manual.

*1 For the types of computers and operating systems that can run the software,

see "SYSTEM REQUIREMENTS" (page 5).

*2 To use the PC-Fax driver, Internet Explorer 4.0 or later must be installed on

your computer.

*3 When the Internet fax expansion kit is installed, the PC-Fax driver can be

updated using the "PRINTER UTILITIES" CD-ROM to enable the driver to be

used as a PC-I-Fax driver. In this case, the driver can be used without the

facsimile expansion kit.

Operating

system

environment*

Software

Required expansion kits

Type of

connection*

MX-C310/C380/C400

MX-C311/C381

Windows PCL6 printer

driver,

PCL5c printer

driver

Can be used in the standard

configuration.

Network/ USB

PS printer

driver,

PPD driver

PS3 expansion kit

PC-Fax driver*2Facsimile expansion kit*3

Scanner driver

Can be used in the standard

configuration.

Network only

(cannot be used

with a USB

connection)

Printer Status

Monitor

Printer

Administration

Utility

Macintosh Macintosh PPD

file PS3 expansion kit

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CONNECTING THE MACHINE

CONNECTING TO A NETWORK

To connect the machine to a network, connect the LAN cable to the machine's

network connector. Use a shielded LAN cable.

After connecting the machine to a network, be sure to configure the IP address

and other network settings before installing the software. (The factory default

setting for the IP address is to receive the IP address automatically when the

machine is used in a DHCP environment.)

Network settings can be configured using "Network Settings" in the system

settings (administrator) on the machine.

XChecking the IP address of the machine

You can check the IP address by pressing the [SYSTEM SETTINGS] key on the

machine and printing out the "All Custom Setting List" from [List Print (User)].

CONNECTING THE MACHINE WITH A USB

CABLE (Windows)

The machine can be connected to a computer using a USB cable if the

computer is a Windows computer. (The USB interface on the machine cannot

be used in a Macintosh environment.)

The machine and computer should be connected while the printer driver is

being installed. If a USB cable is connected before the printer driver is installed,

the printer driver will not be installed correctly. For the procedure for connecting

a USB cable, see "WHEN THE MACHINE WILL BE CONNECTED WITH A

USB CABLE" (page 22).

•

If the machine is used in a DHCP environment, the IP address of the machine may

change. If this happens, printing will not be possible. This problem can be avoided by

using a WINS server or by assigning a permanent IP address to the machine.

• This manual explains how to set up the software in a Windows network

environment and in a Macintosh network environment.

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This section explains how to install the software and configure settings so that

the printer and scanner function of the machine can be used with a Windows

computer.

OPENING THE SOFTWARE SELECTION

SCREEN (FOR ALL SOFTWARE)

1Insert the "Software CD-ROM" into your computer's CD-ROM drive.

• If you are installing the printer driver or printer status monitor, insert the

"Software CD-ROM" that shows "Disc 1" on the front of the CD-ROM.

• If you are installing the PC-Fax driver or scanner driver, insert the "Software

CD-ROM" that shows "Disc 2" on the front of the CD-ROM.

2Click the [Start] button ( ), click [Computer], and then double-click

the [CD-ROM] icon ( ).

• In Windows XP/Server 2003, click the [start] button, click [My Computer], and

then double-click the [CD-ROM] icon.

• In Windows 2000, double-click [My Computer] and then double-click the

[CD-ROM] icon.

3Double-click the [Setup] icon ( ).

SETUP IN A WINDOWS ENVIRONMENT

For users of Windows 98/Me/NT 4.0

The CD-ROM does not include software for Windows 98/Me/NT 4.0.

Contact your dealer or nearest authorised service representative if you want

software for Windows 98/Me/NT 4.0.

In Windows Vista/Server 2008, if a message screen appears asking you for

confirmation, click [Allow].

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