Shandong BTP-M280 Manual de usuario

SERVICE MANUAL
Impact Receipt Printer
BTP-M280
Shandong New Beiyang Information Technology Co., Ltd.
CONFIDENTIAL

Confidential BTP-M280 Service Manual
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Revision Sheet
Date Version No. Description Distributor
2007-05-16 V1.0 Release
Mr. zheng lei
Mr. zhao zhenxing
Mr. Yao Xingmao
Mr. Yu zhuanlong
2008-2-20 V1.01 Adjust the format of 1.2 Mr. Yu zhuanlong

Confidential BTP-M280 Service Manual
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Declaration
Information in this document is subject to change without notice. SHANDONG NEW BEIYANG
INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the right to
improve product as new technology, components, software, and firmware become available. If users need
further data about this products or have any doubt about safety issues that might arise from using it, please
feel free to contact SNBC or your local agents.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose without the express written permission of SNBC.
Copyright
Copyright © 2007 by SNBC
Printed in China
Version 1.01
Trademark
SNBC registered trademarks:
Warning and Caution
Warning: Items shall be strictly followed to avoid damages to body and equipment.
Caution: Items with important information and prompts for operating the printer.
The quality control system of SNBC has been approved of the following certification.
(DNV)ISO9001:2000
The environmental control system of SNBC has been approved of the following certification.
(DNV)ISO14001:2004

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Notes
1) Use this manual to troubleshoot printer faults.
2) Do not plug or pull out the signal cable, change print head or do maintenance to the printer when the
printer and the computer are powered on.
3) Please take anti-static application when you maintain print head and other electronics component.
4) After turning off the printer, you should wait for at least 20 seconds if you want to turn on the printer
again.
5) Do not print without paper and ribbon; otherwise you may damage the print head iron mat and print
head.

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Contents
1 FEATURES AND SPECIFICATIONS........................................................................................................1
1.1 FEATURES............................................................................................................................................1
1.2 TECHNICAL SPECIFICATIONS..................................................................................................................2
2 PRINTER OVERVIEW ..............................................................................................................................3
2.1 MAIN CONTROL BOARD UNIT BLOCK DIAGRAM.......................................................................................3
3 MAIN CONTROL BOARD DESCRIPTION...............................................................................................5
3.1 USB INTERFACE...................................................................................................................................5
3.1.1 Parameter ...................................................................................................................................5
3.1.2 Interface signal............................................................................................................................5
3.1.3 USB interface connection............................................................................................................5
3.2 SERIAL INTERFACE ...............................................................................................................................5
3.2.1 Parameter ...................................................................................................................................5
3.2.2 Interface connection and signal function.....................................................................................6
3.2.3 Serial connection.........................................................................................................................6
3.3 PARALLEL INTERFACE ...........................................................................................................................6
3.3.1 Parameter ...................................................................................................................................6
3.3.2 Time Sequence of the Parallel Interface Module.........................................................................6
3.3.3 Pin assignment............................................................................................................................7
3.3.4 Parameter ...................................................................................................................................8
3.3.5 Effect of printer’s status on parallel interface...............................................................................8
3.4 ETHERNET INTERFACE ..........................................................................................................................8
3.4.1 Interface character ......................................................................................................................8
3.4.2 Protocol supported......................................................................................................................9
3.4.3 Electrical character......................................................................................................................9
3.4.4 Frame type..................................................................................................................................9
3.4.5 Pin assignment............................................................................................................................9
3.5 WLAN INTERFACE................................................................................................................................9
3.5.1 Interface character ......................................................................................................................9

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3.5.2 Protocol supported....................................................................................................................10
3.5.3 Electrical character....................................................................................................................10
4 DISASSEMBLY AND ASSEMBLY..........................................................................................................11
4.1 MAINTENANCE TOOLS.........................................................................................................................11
4.2 DISASSEMBLE THE PRINTER ................................................................................................................12
4.2.1 Disassemble the Cover of Printer..............................................................................................12
4.2.2 Disassemble the Main Control Board Cover .............................................................................14
4.2.3 Disassemble the Stationary Blade Cutter Module.....................................................................15
4.2.4 Disassemble the Platen Roller Module (Without Rewinder)......................................................16
4.2.5 Disassemble the Paper Cabinet Module...................................................................................18
4.2.6 Disassemble the Print Module...................................................................................................22
5 PRINTER MAINTENANCE.....................................................................................................................26
5.1 MAIN PART REPLACING........................................................................................................................26
5.1.1 Print head replacing................................................................................................................26
5.1.2 Cutter replacing ......................................................................................................................27
5.1.3 Main control board replacing ..................................................................................................28
5.1.4 Paper feed motor replacing ....................................................................................................29
5.1.5 CR motor replacing.................................................................................................................29
5.1.6 Upper mark sensor replacing..................................................................................................30
5.1.7 Lower mark sensor replacing..................................................................................................31
5.1.8 HP sensor replacing ...............................................................................................................32
5.1.9 Paper sensor replacing...........................................................................................................32
5.2 PRINTER ADJUSTMENT ........................................................................................................................33
5.2.1 Print distance adjustment..........................................................................................................33
5.2.2 Tight denti-form belt of carriage ................................................................................................33
6 ERROR TYPES AND PROCESSING.....................................................................................................34
7 TROUBLESHOOTING............................................................................................................................35
7.1 PRINT EFFECT ABNORMAL ...................................................................................................................35
7.2 PAPER DETECTION ABNORMAL .............................................................................................................35

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7.3 PRINTING WITH NOISE .........................................................................................................................35
7.4 RIBBON ACTION ABNORMAL .................................................................................................................36
7.5 CUTTER ACTION ABNORMAL.................................................................................................................36
7.6 PRINTER DOESN’T WORK.....................................................................................................................37
7.7 PROBLEM DURING THE PRINTING PROCESS ..........................................................................................37
APPENDIX.................................................................................................................................................38
APPENDIX 1HEXADECIMAL DUMP MODE ...................................................................................................38
APPENDIX 2COMMAND LIST......................................................................................................................39
APPENDIX 3EEPROM SETTING TABLE ......................................................................................................41
APPENDIX 4SPARE PART LIST ...................................................................................................................42
APPENDIX 5EXPLODED DRAWING OF THE PRINTER.....................................................................................45
APPENDIX 6PART LIST..............................................................................................................................48
APPENDIX 7OUTLINE DRAWING.................................................................................................................51
APPENDIX 8MAIN BOARD LAYOUT .............................................................................................................52
APPENDIX 9LUBRICATION.........................................................................................................................53

Confidential BTP-M280 Service Manual
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1 Features and Specifications
1.1 Features
The BTP-M280 is a 9 pin serial dot matrix receipt impact printer. Features include such as good print
quality, high speed printing and stable performance. It is widely used for receipt applications such for POS,
Kitchen and Finance terminal.
The BTP-M280 can be connected to host computers via a Serial interface, Parallel interface, USB interface,
Ethernet interface, WLAN interface. USB is the standard interface and other interfaces are optional.
The BTP-M280 offers drivers and applications under WINDOWS 98/NT4.0 /2000/2003/XP/Vista.

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1.2 Technical Specifications
Item Specification
Print mode 9-pin serial impact dot matrix
Print speed Max. 4.7LPS (400 dots/line)
Print width Max. 400(half dots)/200(full dots)
Paper type Continuous paper or marked paper
Single layer Paper width: 80±0.5mm, 76±0.5mm, 69.5±0.5mm, 57.5±0.5mm;
Paper thickness: 0.06—0.085mm
Paper
Multi-layer paper
(1 original+1 copies)
Paper width: 80±0.5mm, 76±0.5mm, 69.5±0.5mm, 57.5±0.5mm;
Paper thickness: 0.05—0.08mm, total thickness≤0.14 mm
Character type Font A: 9×9 Font B: 7×9 Chinese: 16×16
80/76mm 69.5mm 57.5mm
Font A 33 CPL 30 CPL 25 CPL
Font B 40 CPL 36 CPL 30 CPL
Characters/line (Default)
Chinese 22 CPL 20 CPL 16 CPL
Character size (Default) Font A: 1.6×3.1mm Font B: 1.2×3.1mm Chinese: 2.7×2.9mm
Character
Characters/inch (Default) Font A: 13.3CPI Font B: 16CPI Chinese: 8.9CPI
Receive buffer 8KB
NV bit image data area 128KB
Data
buffer
User NV memory 8KB
Ribbon specification ERC-38 ribbon cartridge
ERC-38(P) 4,000,000 characters
ERC-38(B) 3,000,000 characters
Ribbon lifetime
ERC-38(B/R) Black: 1,500,000 characters
Red: 750,000 characters
Communication interface USB (Fixed) + IEEE1284/RS-232/Ethernet / Wi-Fi interface (optional)
Cash drawer connector 1~2 cash drawers
Power supply DC 24V±5% average current 1.5 A
Printing Mechanism lifetime 10,000,000 lines
Print head lifetime 150,000,000 characters
Reliability
Cutter 1,500,000 times(partial cut, paper thickness:0.07mm)
1,000,000 times(full cut , paper thickness:0.07mm)
Operating temperature and humidity 5~45℃,20~90%RH (40 )℃
Storage temperature and humidity -40~60℃,20%~93%RH (40 )℃
Dimensions 160mm(W)×245mm(D)×145mm(H)
Weight 2.9kg

Confidential BTP-M280 Service Manual
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2 Printer Overview
The BTP-M280 printer consisits of the following parts:
Pinter mechanism part, NDLF main control board, extended interface board.
2.1 Main Control Board Unit Block Diagram
Main control board unit block diagram is shown as below:
FLASH
Paper feed motor
drive chip
Carriage motor
drive chip
Communication interface
connector
3.3V
1.8V
Motor drive signal
Print head drive signal
5V
Main Control Board Unit Block Diagram
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