Sennheiser DW Office Phone Manual

Sennheiser DW Office / DW Pro1 / DW Pro2 Set up information.

What should be in the box:

Base station

Headset (DW Office)

Headband & Ear Loop (DW Office)

Headset on fixed headband (DW

Pro1 and DW Pro2)

Power plug

Connection cable (with

Green tag on)

Connect the power cable to the base

station (round port under Yellow sticker

on the base station) and then connect the

plug into the mains power plug on the

wall.

Telephone’s with dedicated headset port

The connecting cable with the green

Sticker on one end needs to be

plugged into the Phone port

on the base station (green in colour)

and the other end plugs

into the headset

port on the telephone.

Telephones with no headset ports

The connecting cable with

the green sticker on one end

needs to be plugged into the

Phone port on the base station

(green in colour).

Then unplug the curly cable

on the receiver of your telephone

and plug the other end of the

connecting cable into the

receiver port on the telephone.

Then plug your curly receiver cable into the Handset port (grey in colour) on

the base station.

Base station settings:

On the back of the headset cube (base station) there is a switch with A, B

and C on it

 A will be the correct switch for most telephones

 B is very rarely used

 C is for Cisco telephones (If not using a EHS cable or lifter)

 Microphone volume should always be between 4 and 5

 There are 6 little white dipswitches at the bottom on the back of the base

station.

At this point these should all be in the UP position

Charging the headset

You will need to place the headset

on the base station (it will connect where

the 2 little metal pins are on the headset).

When the headset is fully charged there

will be 4 little white lights on the bottom

of the front of the base station.

To activate the headset when

off the base station you will

need to press the S button on

the earpiece, this will activate

a blue light on the base station.

A speaker key or dedicated headset

button on the telephone key pad will

now act as the answer / end call button.

There is a little black switch on the end of headset

earpiece this controls the volume of the headset by

moving it up and down. If you press the switch in

it will mute the headset and a red light will appear

on the base station. You need to make sure it is

not muted so the light on the base station is blue

If you have any problems during or after setting the headset up,

please do not hesitate to contact Danielle or Leah on 01618306818

and we will be happy to talk you through any problems.

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