Security Command XR500 Series Manual de usuario

User’s Guide

XR500

XR500 User’s Guide i

Information furnished by DMP is believed to be accurate and reliable.

This information is subject to change without notice.

Silencing an Alarm

1. While the alarm bell or siren is sounding, enter your

user code and press COMMAND or present your card

to a reader while the Status List displays. The system

silences the alarm bell or siren.

2. If your system is programmed to send an Abort (alarm

cancel) report to the central station, the keypad

displays ALARM CANCELLED.

XR500 User’s Guide i

Security Command User’s Guide

for XR500 Command Processor™ Panels

Table of Contents

Section Page Section Page

Silencing an Alarm......................... Inside Front Cover

Introduction ..............................................................1

About Your Security System .............................................1

Parts of the System .....................................................1

LCD Keypad ................................................................1

Keypad User Menu ......................................................1

A Note About False Alarms ...........................................1

Test Your System Weekly .............................................1

Emergency Evacuation Plans............................................2

Draw a oor plan of your home or business ..................2

Develop escape routes................................................. 2

Decide where to meet ................................................. 2

Practice your escape plans ...........................................2

Early detection............................................................2

DMP Keypads..................................................................3

Security Command™, Thinline™, Aqualite™ Keypads ..... 3

Clear Touch™ Keypads ................................................4

Common Keys on All Keypads.......................................4

Panic Functions ...........................................................5

Security Command™, Thinline™, Aqualite™ Keypads ..... 5

Using the Keypad ............................................................ 6

Multi-lingual Display Option..........................................6

Keypad Displays Current Programming..........................6

Multiple Displays .........................................................6

Asterisks in Area Armed Displays ..................................6

User Options................................................................... 7

Backlighting Brightness................................................7

Internal Speaker Tone .................................................7

Volume level ............................................................... 7

Model Number ............................................................7

Keypad Address .......................................................... 7

Special Security Command™ Tones...................................8

What to do when the trouble tone sounds..................... 8

Special Security Command™ Displays ............................... 8

ALARM .......................................................................8

ALARM NOT SENT .......................................................8

ALARM CANCELLED .....................................................8

TROUBLE.................................................................... 8

ENTER CODE .............................................................. 8

TRY AGAIN or INVALID CODE ......................................9

ii XR500 User’s Guide

XR500 User’s Guide iii

Section Page

INVALID PROFILE .......................................................9

INVALID AREA ............................................................9

INVALID TIME.............................................................9

ARMED AREA ..............................................................9

FAILED TO EXIT (ANTI-PASSBACK)............................... 9

SYSTEM TROUBLE or SERVICE REQUIRED ....................9

SYSTEM BUSY............................................................. 9

TEST IN PROGRESS.....................................................9

Special Wireless Displays .................................................9

Understanding Security System Terms ............................ 10

Access (Door Access)................................................. 10

Areas ....................................................................... 10

Arming ..................................................................... 10

Fault......................................................................... 10

Central Station Monitoring.......................................... 10

Disarming ................................................................. 10

Entry or Exit zone...................................................... 10

Browser Feature........................................................ 10

Status ...................................................................... 11

Armed Status............................................................ 11

View Zone Status ...................................................... 11

Zone ........................................................................ 11

Instant Zone ............................................................. 11

24-hour Zone ............................................................ 11

Section Page

Arming and Disarming ............................................12

System Arming Operation .............................................. 12

Arming the System.................................................... 13

Quick Arming ............................................................ 13

Checking the Armed Areas ......................................... 13

System Disarming Operation .......................................... 14

Disarming the System from the keypad....................... 15

Quick Disarming........................................................ 15

Card Reader Disarming.............................................. 15

Extending Schedules ..................................................... 15

User Menu ...............................................................16

Accessing the User Menu ............................................... 16

User Menu Options........................................................ 16

Alarm Silence................................................................ 17

Using the Alarm Silence Function................................ 17

Sensor Reset................................................................. 17

Resetting the Sensors................................................ 17

Door Access.................................................................. 18

Using the Door Access ............................................... 18

Armed Areas Display ..................................................... 18

Using the Armed Areas Function................................. 18

Outputs On Off ............................................................ 19

Turning the Outputs ON and OFF................................ 19

Browser Feature........................................................ 19

ii XR500 User’s Guide

XR500 User’s Guide iii

Section Page

Zone Status .................................................................. 20

Using the Zone Status Function .................................. 20

Browser Feature........................................................ 20

Bypass Zones................................................................ 20

Using the Bypass Zones Function................................ 20

Browser Feature........................................................ 21

Zone Monitor ................................................................ 21

Testing your system’s burglary protection.................... 21

Using the Zone Monitor Function ................................ 21

Browser Feature........................................................ 21

System Status............................................................... 22

Using the System Status Function............................... 22

System Test .................................................................. 22

Using the System Test Function.................................. 22

Using the Panic Zone Test .......................................... 23

User Proles ................................................................. 23

User Proles Chart ........................................................ 24

Adding User Proles .................................................. 25

Browser Feature........................................................ 25

Changing User Proles............................................... 25

Browser Feature........................................................ 25

Deleting User Proles ................................................ 26

Browser Feature........................................................ 26

TEMP CODE .............................................................. 26

ANTI PASS NO ......................................................... 26

Section Page

ALOW: 1 2 3 4 ANY ................................................... 26

RE ARM DELAY ......................................................... 26

Browser Feature........................................................ 26

User Codes ................................................................... 27

Adding User Codes .................................................... 27

Browser Feature........................................................ 27

Changing User Codes ................................................ 28

Browser Feature........................................................ 28

Deleting User Codes .................................................. 28

Browser Feature........................................................ 28

Forgive Failure to Exit .................................................... 29

Ambush Code ............................................................... 29

Schedules ..................................................................... 30

Setting Shift (S1 S2 S3 S4) Schedules......................... 31

Setting Output (OUT) and Door (DOOR) Schedules...... 32

Setting Holiday ABC Schedules for S1, S2, S3, S4, OUT,

and DOOR Schedules............................................. 33

Setting Holiday Dates (HOL) ...................................... 34

Extending Schedules (EXT) ........................................ 34

Setting the Date and Time ............................................. 35

Setting the System’s Date and Time ........................... 35

Display Events .............................................................. 35

Service Request ............................................................ 36

Fire Drill ....................................................................... 36

Starting a Fire Drill test.............................................. 36

Ending a Fire Drill test ............................................... 36

iv XR500 User’s Guide

XR500 User’s Guide 1

Introduction

Section Page

System Setup ..........................................................37

System Setup Record..................................................... 37

Keypad Record.............................................................. 37

Which keypads display System Status? ....................... 38

Which keypads display Armed Status? ........................ 38

Which keypads provide Door Access reports? .............. 38

Area Names and Numbers Record .................................. 39

User Proles Record ...................................................... 40

User Codes Record ........................................................ 41

Schedules Record.......................................................... 42

Holiday Date Record...................................................... 43

Output Relay Record ..................................................... 43

Appendix A ..............................................................44

About the Display Events Section ................................... 44

Using the Display Events............................................ 44

Arming and Disarming Event Displays ............................. 45

Zone Event Displays ...................................................... 45

Supervisory Event Displays ............................................ 45

User Code Change Event Displays .................................. 46

Zone Bypass Event Displays ........................................... 46

Door Access Event Displays............................................ 46

About Door Access .................................................... 46

System Monitor Event Displays....................................... 47

Schedule Change Event Displays .................................... 47

Section Page

Appendix B ..............................................................48

Zone Status Browser ..................................................... 48

Bypass Zones Browser ................................................... 49

Zone Monitor Browser ................................................... 49

Add User Codes Browser................................................ 50

Change User Codes Browser ........................................ 50

Delete User Codes Browser ............................................ 51

Add User Proles Browser ............................................ 51

Change User Proles Browser ........................................ 52

Delete User Proles Browser .......................................... 52

Output Groups Browser ................................................. 53

Outputs On/Off Browser ................................................ 53

Appendix C ..............................................................54

User Disarm and Entry .................................................. 54

Entering User Names..................................................... 54

Easy Entry™ User’s Guide .............................................. 55

DOOR STRIKE........................................................... 55

ARMING AND DISARMING AN AREA SYSTEM .............. 55

DISARMING WITH ENTRY DELAY ............................... 55

Using the Access Reader for User Menu Access ........... 55

Frequently Asked Questions ........................................... 56

Common Keypad Displays .............................................. 57

Index .......................................................................58

iv XR500 User’s Guide XR500 User’s Guide 1Introduction

Introduction

A Note About False Alarms

One of the most important concerns facing the security industry

today is false alarms. The accidental dispatching of police and

re agencies places others in jeopardy by limiting the response

capability of those emergency service units.

As part of our commitment to reducing false alarms, we would

like to encourage you to read this guide thoroughly. All the

information contained here can help you quickly, and comfortably,

learn the Security Command™ system operation. If you have any

additional questions, or feel that you need more training, please

do not hesitate to contact your alarm dealer.

Note: There may be a 30-second alarm communication delay

pre-programmed at installation to allow disarming if a false alarm

occurs. This delay is optional and can be removed or increased to

45 seconds by your alarm dealer.

Test Your System Weekly

It is recommended that you test the burglary portion of your

system at least once each week. Testing should involve an active

test of all doors, windows, and motion detectors connected to

your system. If your system also has re protection, call the

service department to nd out how this portion of your system

should be tested.

Refer to the System Test section of this guide for instructions on

testing the burglary portion of your system and refer to the Fire

Drill section for instructions on testing your system re bells.

About Your Security System

The Security Command™ system has been designed with your

safety and comfort in mind. It uses the latest in computer based

technology to create the most advanced, user friendly security,

re, and access control system available.

The Security Command™ system combines ease of use with a

simple to understand Security Command™ keypad to offer the full

range of features requested by today’s security system owners.

Use the Security Command™ system to turn portions of your

protection on or off by pressing a few keys, or have the system

turn on or off automatically by entering a simple schedule. You

can add, delete, and change personal user codes at any time or

check the status of protection devices in the system.

Parts of the System

There are two main parts to the Security Command™ system, the

Security Command™ keypad and the keypad User Menu.

LCD Keypad

This is the device we have placed at certain locations throughout

the premises that allow you to turn the system protection on and

off using your personal user code.

Keypad User Menu

The keypad provides a simple User Menu containing all of the

functions you need to fully operate your system such as changing

the time of day or a personal user code.

2 XR500 User’s Guide Introduction

XR500 User’s Guide 3Introduction

Emergency Evacuation Plans

The National Fire Protection Association recommends that you

establish an emergency evacuation plan to safeguard lives in the

event of a re or other emergency.

Draw a floor plan of your home or business

On a clean sheet of paper, draw the walls, windows, doors, and

stairs. Also draw any obstacles that a person may encounter while

exiting the building such as large furniture or appliances.

Develop escape routes

Determine at least two routes the occupants in each room can

take to safely escape. One route can be the most obvious such

as the door. Another can be through a window that can be easily

opened. If the window is high off the ground, an escape ladder

should be provided.

Draw arrows on the oor plan to show escape routes from each

room.

Decide where to meet

Prearrange a meeting place outside and away from where

emergency personnel are likely to be working. A neighbor’s house

or across the street in front of the house are good locations. Always

perform a head count to make sure all occupants safely exited.

NEVER ENTER A BURNING BUILDING. If the head count shows one

or more persons missing, give this information immediately to the

authorities. Never enter a building to look for someone.

Practice your escape plans

Devising an escape plan is only the beginning. For the plan to be

effective everyone should practice escape routes from each room.

Early detection

The best way to survive a re or other emergency is to get out

early. The installation of a re alarm system, with smoke and

carbon monoxide detectors in each room, can greatly decrease

your risk of loss or injury.

Second Floor

Building Front Building Back

First Floor

Fire Escape

Window Ladder

2 XR500 User’s Guide Introduction

XR500 User’s Guide 3Introduction

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Security Command™ Keypad

32-Character Display

Armed LED

Power LED

Data Entry Digit keys

COMMAND Key

Back Arrow Key

Select Keys

1 2 3 4

9 0 CMD

5 6 7 8

ABC PRINTING

F R I 2 : 5 1 AM

Thinline™/Aqualite™ Keypad

DMP Keypads

Your system may have one or more easy to use LCD 32-character

keypads that allow you to properly operate the system.

• Security Command™ Keypads

• Thinline™ or Aqualite™ Keypads

• Clear Touch™ Keypads

Security Command™, Thinline™, Aqualite™ Keypads

The Select keys

There are four keys under the display called the Select keys.

These keys are one of the features that make your system so easy

to operate. They allow you to make selections by pressing the

Select key under a choice shown in the display.

Note: For the purposes of this guide, when instructed to press

the rst Select key, press the far left Select key; the second

Select key is the second from the left; third Select key is second

from the right; and the fourth Select key is the far right key.

POWER LED

This LED indicates the panel Power status. It is recommended

you contact the service department when the Power LED is off or

blinks.

LED Operation AC Battery

ON (Steady) OK OK

OFF Trouble N/A

BLINKS OK OK

ARMED LED

This LED is ON steady anytime a burglary protection area is armed

and is OFF when ALL areas are disarmed.

4 XR500 User’s Guide Introduction

XR500 User’s Guide 5Introduction

Note: For the purposes of this guide when using Clear Touch™

Keypads, when instructed to press the rst Select area, touch

Select Area 1; the second Select area touch Select Area 2; third

Select area touch Select Area 3; and the fourth Select area

touch Select Area 4.

AC Power/Armed LED

The LED indicates the Power and Armed status of the panel.

Depending on the operation, the LED displays in Red or Blue as

listed in the table.

Color and Activity LED Operation

Blue Steady Panel Disarmed, AC Power OK, Battery OK

Blue Blinking Panel Disarmed, AC Power OK, Battery Trouble

No Light Panel Disarmed, AC Power Fault, Battery OK

Red Steady Panel Armed, AC Power OK, Battery OK

Red/Blue Alternate Panel Armed, AC Power OK, Battery Trouble

Red Blinking Panel Armed, AC Power Fault, Battery OK

Common Keys on All Keypads

Data Entry Digit keys

These keys allow you to enter your user code when arming or

disarming or enter other information into the system.

COMMAND (CMD) key

The COMMAND key allows you to advance through the keypad

displays, User Menu, or complete a data entry function.

Back Arrow (<—) key

The Back Arrow (<—) key is used to go back through the keypad

displays while operating your system. You can press the Back

Arrow key to back up through the list of functions in the User Menu

or to erase the last character you entered.

Clear Touch™ Keypads

AC Power/Armed LED

Three Panic Icons

32-Character

Display with

Four Touch

Select Areas

Data Entry

Digit Keys

COMMAND KeyBack Arrow Key

Logo

Icon

FRI

Clear Touch™ Keypad

Clear Touch™ Select Areas — There are four Select Areas

in the display. These Select Areas are one of the features that

make your system so easy to operate. They allow you to make

selections by touching the area to choose the item in the display.

32-Character Display

Select Area 1

Select Area 2 Select Area 3

Select Area 4

Touch Select Areas

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Security Command

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