Seagate GoFlex Satellite Manual de usuario

GoFlex Satellite™ User Guide

Draft. Seagate Confidential.

GoFlex Satellite™ User Guide

logo, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of

its affiliates. All other trademarks or registered trademarks are the property of their respective

owners. When referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and one

terabyte, or TB, equals one thousand billion bytes when referring to hard drive capacity. In addition,

some of the listed capacity is used for formatting and other functions, and thus will not be available

for data storage. Quantitative usage examples for various applications are for illustrative purposes.

Actual quantities will vary based on various factors including file size, file format, features, and

application software. Seagate reserves the right to change, without notice, product offerings or

specifications.

Seagate Technology LLC

920 Disc Drive

Scotts Valley CA 95066 U.S.A.

Draft. Seagate Confidential.

GoFlex Satellite™ User Guide iii

Regulatory Compliance

FCC Class B Information

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

•Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible

for compliance could void the user's authority to operate this equipment.

IMPORTANT NOTE: FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled

environment.

This transmitter must not be co-located or operating in conjunction with any other antenna or

transmitter.

The availability of some specific channels and/or operational frequency bands are country

dependent and are firmware programmed at the factory to match the intended destination.

The firmware setting is not accessible by the end user.

Note to US model owner: To comply with US FCC regulation, the country selection function

has been completely removed from all US models. The above function is for non-US models

only.

Draft. Seagate Confidential.

This equipment should be installed and operated with minmum distance 20cm between

the radiator & your body.

GoFlex Satellite™ User Guide iv

Industry Canada

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference, and (2) this

device must accept any interference received, including interference that may cause

undesired operation.

Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils

radio exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le

dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout

brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement

indésirable.

IMPORTANT NOTE: (For mobile device use)

Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated with minimum distance 20cm

between the radiator & your body.

NOTE IMPORTANTE: (Pour l'utilisation de dispositifs mobiles)

Déclaration d'exposition aux radiations:

Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un

environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de

20 cm de distance entre la source de rayonnement et votre corps.

Draft. Seagate Confidential.

GoFlex Satellite™ User Guide 3

Contents

1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Getting to Know GoFlex Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

GoFlex Media app at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

A Tour of the GoFlex Media app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Security Features of GoFlex Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2. Setting up the GoFlex Satellite™ Device . . . . . . . . . . . . . . . . . . . . 11

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Step 1: Connecting GoFlex Satellite™ to Your Computer . . . . . . . . . . . . . 12

Step 2: Installing the GoFlex Media app . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Step 3: Installing Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Installing GoFlex Software (Mac Users) . . . . . . . . . . . . . . . . . . . . . . . . 13

Installing Media Sync Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Other Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3. Using GoFlex Satellite™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Loading Content Onto the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Converting Files to Different Formats . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Copying Files to GoFlex Satellite Using Drag and Drop . . . . . . . . . . . . 17

Copying Files to GoFlex Satellite Using Media Sync . . . . . . . . . . . . . . 17

Powering on GoFlex Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting to the GoFlex Satellite Network . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting to the GoFlex Satellite Network from an Apple Device . . . 18

Connecting to the GoFlex Satellite Network from a Smartphone . . . . . 19

Connecting to the GoFlex Satellite Network from a Tablet . . . . . . . . . . 19

Connecting to the GoFlex Satellite Network from a Computer . . . . . . . 19

Playing Your Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using the GoFlex Media app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Draft. Seagate Confidential.

GoFlex Satellite™ User Guide 4

Playing Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Playing Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Viewing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Viewing Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Viewing Original Folder Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Supported Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4. Managing GoFlex Satellite™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

GoFlex Satellite Settings and Preferences . . . . . . . . . . . . . . . . . . . . . . . . . 22

Restarting GoFlex Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Shutting Down GoFlex Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Restoring GoFlex Satellite to its Original Settings . . . . . . . . . . . . . . . . . 23

Updating GoFlex Satellite Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Changing the Name of Your GoFlex Satellite . . . . . . . . . . . . . . . . . . . . 24

Disconnecting From the GoFlex Satellite Network . . . . . . . . . . . . . . . . 24

Setting a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Resetting GoFlex Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Managing Content on GoFlex Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Deleting Content From GoFlex Satellite . . . . . . . . . . . . . . . . . . . . . . . . 25

Uploading Content to GoFlex Satellite . . . . . . . . . . . . . . . . . . . . . . . . . 25

Managing the GoFlex Satellite Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Safely Removing the GoFlex Satellite Drive From Your Computer . . . . 25

Managing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using the Media Sync Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using the My Drives Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Managing Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Adjusting the Power Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Testing Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Adjusting Drive Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Are these in the Media Sync Software? . . . . . . . . . . . . . . . . . . . . . . . . 27

5. Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Setup Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Decoding the GoFlex Satellite Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

About the USB 3.0 Adapter Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Finding More Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Draft. Seagate Confidential.

1. Introduction About This Guide

GoFlex Satellite™ User Guide 5

1. Introduction

The GoFlex Satellite™ mobile storage device is a portable hard drive that broadcasts a

wireless signal, allowing you to stream content stored on the drive, such as music, videos,

pictures and documents to an iPad®, iPhone®, iPod® touch, other tablets, smartphones,

computers or any Wi-Fi-enabled device. If you don’t have an Apple® device, you can use a

Web browser to stream your digital media to another device. See "System Requirements" for

a list of compatible devices and Web browsers.

A single user can enjoy up to four hours of continuous play at home or on the road—without

the clutter of cables and wires. (Three simultaneous users can enjoy two hours.) GoFlex

Satellite can serve up the same or unique content to three wireless-enabled devices at the

same time, allowing each user to define his or her own experience.

Inside GoFlex Satellite is a 500GB hard drive that can store up to 60 hours of high definition

movies, 125,000 songs, or 100,000 photos.

GoFlex Satellite serves as a mobile wireless network. You select the drive in your wireless-

enabled device’s network list and then stream content to your media device.

Setup is easy. Simply connect the drive to your computer, copy the files you want to stream,

install the GoFlex Media app (Apple devices only), and in just minutes, you can enjoy your

files around the home, at your favorite hangout or on your next family trip.

The GoFlex Media app, specifically for Apple devices, collects and categorizes the digital

media files you copy to GoFlex Satellite. All of your videos, photos, music and documents are

available within the app for easy playback and viewing. See “Using the GoFlex Media app” on

page 19.

Also available for GoFlex Satellite is the Seagate Media Sync software, which you can use to

automatically synchronize all of your media files with GoFlex Satellite, or only those

supported by an iPad. See “Step 3: Installing Software” on page 12.

Do we want to promote this device as a backup drive as well, or just focus on its primary use?

About This Guide

This User Guide introduces the features of the GoFlex Satellite device, describes how to set

up your GoFlex Satellite, how to load your media files onto the drive, and explains how to use

GoFlex Satellite to stream your digital media files to any wireless-enabled device.

Draft. Seagate Confidential.

1. Introduction System Requirements

GoFlex Satellite™ User Guide 6

System Requirements

GoFlex Satellite can be used with the following devices:

•iPad, iPhone, iPod touch along with the GoFlex Media app (available from the App Store),

or Safari browser

•Other tablets, smartphones and computers using one of the following Web browsers:

•Safari x.x or later

•Internet Explorer®x.x or later

•Firefox®2.x or later

•Chrome 4.x or later Web browser

Product Specifications

•Drive Capacity: 500GB

•Battery: Non-user replaceable Lythium Ion Battery

•Wi-Fi range: 45 meters

•DLNA compliant

•Drive Format: NTFS

Paragon NTFS driver available to enable read/write access using Mac operating system.

Software preloaded on drive. Supports Mac OS 1.5.8 and above. See “Step 3: Installing

Software” on page 12.

Draft. Seagate Confidential.

1. Introduction Getting to Know GoFlex Satellite

GoFlex Satellite™ User Guide 7

Getting to Know GoFlex Satellite

•Power/Reset button: Press to turn on the GoFlex Satellite device. If a problem occurs

with your GoFlex Satellite, press and hold the button for 15 seconds to reset the device.

•WiFi LED: Indicates GoFlex Satellite’s wireless broadcasting state.

•Green blink: GoFlex Satellite is starting up.

•Blue blink: GoFlex Satellite is broadcasting and ready to be accessed wirelessly.

•Red: TBA

•Power LED:

•Green solid: Fully charged or at least 50 minutes of battery life remaining.

•Amber: Charging.

•Red: Requires a charge. See “Charging the Battery” on page 14.

•SATA Connector: Connects GoFlex Satellite to the supplied USB 3.0 adapter/cable and

to your computer.

•Power Connector: Connects GoFlex Satellite to the USB to DC power cable.

Figure 1: GoFlex Satellite Device

WiFi LED Power LED

Power Connector

SATA Connector

Power/Reset Button

Draft. Seagate Confidential.

1. Introduction Getting to Know GoFlex Satellite

GoFlex Satellite™ User Guide 8

•Factory Defaults button: Press and release this button to reset GoFlex Satellite to its

original factory settings (normally not necessary—see xfor more information).

When GoFlex Satellite is connected to your computer, the lights on the USB 3.0 adapter

provide information about the drive’s current state.

•Adapter cable activity lights:

•White steady: GoFlex drive is connected to your computer and ready for use.

•White blink: Activity.

•White off: GoFlex drive is not installed or is experiencing a problem.

Figure 2: Reset Button

Figure 3: USB 3.0 Adapter Activity Lights

Factory Defaults Button

Activity Lights

Draft. Seagate Confidential.

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