SAP Citrix Manual de usuario

Citrix Receiver
Configuration and User Guide
rev: 13.12.2013

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http://access
.sap.com/
TABLE OF CONTENTS
Introduction.....................................................................................................................................3
Installation.......................................................................................................................................3
Accessing our portal .......................................................................................................................3
Starting an Application....................................................................................................................7
Using the local installed Citrix Receiver..........................................................................................7
Usability Features of the Citrix Receiver .......................................................................................10
Citrix Toolbar.....................................................................................................................12
Toolbar Settings....................................................................................................................12
Preferences..........................................................................................................................13
Add additional resources...................................................................................................15
Easy Access......................................................................................................................17

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Introduction
Citrix Receiver allows you to connect to SAP WTS (Windows Terminal Services) and VDI virtual
desktops provided by the E2E Desktop Virtualization Team.
The virtual desktops are web-based Windows virtual PCs complete with Microsoft Office, Outlook
email and other standard SAP applications. You can access your virtual desktop using an internet
browser on aWindows, Macintosh or mobile device that has the Citrix Receiver installed.
With the migration from our old access portal, mywts.sap.com, to our new portal,
https://access.sap.com , Citrix Receiver becomes the main entry point for all resources we provide.
In order to use the Citrix Receiver with our new access platform, please follow instructions in this
guide.
Installation
If the Receiver is older than version 4.1 or not yet installed on your local machine, please download
and install the latest version from the download page:
http://access.sap.com/default.asp?Zone=Download
Accessing our portal
To connect to our resources just go to http://access.sap.com.
This shows the main entry page.
1. From here, select the region you want to connect to.

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In this example we have chosen EMEA:
2. On the regional page, select the corporate access type.
In this example, we selected Office, which then opens the logon page of the Citrix Access
Gateway.
3. Enter your UserID in the User name field. There is no additional Domain information needed,
regardless which domain your user belongs to.
4. Enter your Domain Password and a Passcode generated with your SecurID card.
After successful logon you will see the CitrixWeb Receiver Home Screen with the applications you
have already subscribed to. If you have not subscribed to any applications, you will see at least the
SAP Desktop which is pre-configured for all Office sites globally.

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If you do not see any applications, you can add them by clicking the +button on the left side of the
home screen of the Web Receiver.

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You will see then a folder structure that includes the different resources we provide.
In this example, we clicked on the folder Preview which shows the SAP Desktop – Preview, which
you can add to your home screen by just clicking on it (indicated by a green checkmark).

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You can also search for published resources in the Search field. Note that from here you can start
it but not add it to your home screen. This is only possible via the above explained method.
Starting an Application
To start on of the Desktops or Applications in your home screen just simply click on it. The session
will then be started.
Using the local installed Citrix Receiver
You can add the Store used above to your local Citrix Receiver for easier access. To do so:
1. Click on your Username in the Web Receiver and select Activate…

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2. Click Open to open the file receiverconfig.cr. The file will be opened by your locally installed
Citrix Receiver.

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3. Click Add.
The local Citrix Receiver will open and connect to the Store you have added.
Now you will see the same published resources you have already added to your home screen on
the Web Receiver.

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Usability Features of the Citrix Receiver
Below you will find some useful information about the usability of Citrix Receiver.
A very useful feature is that you don’t have to recognize any URL to access the resources.
When your Laptop is connected to the corporate network, the Receiver will log you on
automatically.
When you are working from outside SAP you will be prompted with a logon dialog to enter your
credentials including a SecurID Passcode.
1. In the User name field enter your UserID. There is no additional Domain information needed,
regardless which domain your user belongs to.
2. Enter your Domain Password and your Passcode you have generated with your SecurID
card.
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