Samsung Q8FNA Guía

E-MANUAL

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To directly go to the page that provides instructions

on how to use the manual for visually impaired

users, select the Menu Learning Screen link below.

“Menu Learning Screen” Link

English

Troubleshooting Internet Connectivity Issues

26 Troubleshooting Internet connectivity issues

Connecting Video Devices

28 Connecting with an HDMI cable

29 Connecting with a component cable (Only for models with

COMPONENT IN / AV IN)

30 Connecting with a composite cable (Only for models with

COMPONENT IN / AV IN)

Audio Input and Output Connections

31 Connecting with an HDMI (ARC) cable

31 Connecting with a digital audio (optical) cable

31 Connecting through a wireless network

32 Connecting Bluetooth Devices

Connecting a Computer

32 Connecting through the HDMI port ― Screen Sharing (HDMI)

Connecting Your Mobile Device

33 Connecting to the TV via the SmartThings app

34 Bidirectionally mirroring your TV and mobile device using the

SmartThings app

35 Managing a Mobile Device

Switching between external devices connected to the TV

35 Changing the input signal

36 Editing the name and icon of an external device

37 Using additional functions

Connection Notes

37 Connection notes for HDMI

38 Connection notes for audio devices

39 Connection notes for computers

39 Connection notes for mobile devices

Quick Guides

Connecting the Samsung Smart Remote to the TV

Using Smart Hub

Using the Ambient Mode

10 Screen states related to Ambient Mode

11 Changing the content and settings for Ambient Mode

Using Voice Interaction

13 Running Voice Interaction

14 Learning about Voice Command Guide

15 Read Before Using Voice Interaction

Updating the TV’s Software

16 Updating the TV’s software to the latest version

16 Updating the TV automatically

Getting Support

17 Getting support through Remote Management

18 Finding the contact information for service

18 Requesting service

Connections

Connection Guide

Connecting an Antenna (Aerial)

Connecting to the Internet

21 Connecting to your Internet network

23 Checking the Internet connection status

23 Resetting Your Network

23 Turning on the TV with a Mobile Device

23 Connecting an IP control device to the TV

24 Setting up an Internet connection over IPv6

24 Changing the name of the TV on a network

Connecting to a Network via a Mobile Dongle (For India Only)

Contents

Using the Apps Service

67 Installing and running an app

68 Managing purchased or installed apps

Using the Gallery App

Using the Universal Guide App

Using the SmartThings App

Using the e-Manual

73 Launching the e-Manual

74 Using the buttons in the e-Manual

Using the Internet

Playing pictures/video/music

76 Playing media content

Using Voice Interaction

77 Running Voice Interaction

78 Learning about Voice Command Guide

79 Read Before Using Voice Interaction

TV Viewing

Viewing Digital Broadcast Information at a Glance

80 Using the guide

Recording Programmes

82 Recording programmes

83 Managing the schedule recording list

84 Viewing recorded programmes

84 Setting up a schedule recording start

Setting Up a Schedule Viewing

84 Setting up a schedule viewing for a channel

85 Editing a schedule viewing

Remote Control and Peripherals

About the Samsung Smart Remote (QLED TV)

About the Samsung Smart Remote (UHD TV)

Connecting the Samsung Smart Remote to the TV

Controlling External Devices with the Samsung Smart Remote

- Using the Universal Remote

Using Anynet+ (HDMI-CEC)

48 Connecting an external device through Anynet+ and using

their menus

Controlling the TV with a Keyboard or Mouse

49 Connecting a USB keyboard or mouse

49 Connecting a Bluetooth keyboard or mouse

50 Using the keyboard and mouse

51 Setting up the input devices

Entering Text using the On-Screen Virtual Keyboard

53 Entering Text using the remote control's microphone and the

on-screen Virtual keyboard

Smart Features

Smart Hub

55 Displaying the Home Screen

59 Launching Smart Hub automatically

59 Launching the last used app automatically

59 Testing Smart Hub connections

59 Resetting Smart Hub

Using a Samsung account

60 Creating and managing your Samsung account

61 Signing in to a Samsung account

Using the Ambient Mode

63 Screen states related to Ambient Mode

64 Changing the content and settings for Ambient Mode

Picture and Sound

Adjusting the Picture Quality

97 Choosing a picture mode

98 Configuring advanced picture settings

Setting the Viewing Environment for External Devices

99 Playing games on an optimised screen

100 Configuring game mode details

101 Viewing UHD videos

101 Using HDMI black level

Picture Support Functions

102 Changing the picture size

102 Changing the picture size automatically

102 Changing the picture size in 4:3 or Screen Fit mode

103 Fitting the picture to the screen

103 Adjusting the picture size and/or position

Configuring a Sound Mode and Expert Settings

103 Choosing a sound mode

104 Configuring advanced sound settings

Using the Sound Support Functions

105 Selecting speakers

105 Listening to the TV through Bluetooth devices

106 Listening to the TV through a Samsung audio device that

supports the Wi-Fi function

System and Support

Using the Time Functions and the Timers

107 Setting the current time

108 Using the timers

Using the Auto Protection Time and Energy Saving Functions

109 Setting the Auto Protection Time

109 Reducing the energy consumption of the TV

Using Timeshift

Buttons and functions available while recording a programme

or Timeshift

Using the Channel List

Editing channels

89 Removing registered channels

89 Editing registered channels

Creating a Personal Favourites List

90 Registering channels as favourites

90 Viewing and selecting channels on Favourites lists only

Editing a Favourites List

91 Adding channels to favourites list

91 Removing channels from a favourites list

91 Rearranging a favourites list

91 Renaming a favourites list

TV-Viewing Support Functions

92 Changing the broadcast signal

92 Scanning for available channels

92 Checking digital channel signal info and strength

93 Restricting Viewing to Specific Channels

93 Selecting the broadcasting audio option

93 Using Programme Rating Lock

93 Configuring advanced broadcasting settings

94 Selecting the broadcast audio language

94 Tuning broadcast signals manually

95 Fine-tuning analogue broadcasts

95 Transferring channel list

96 Enabling/Disabling Edit Channel Numbers

96 Changing teletext language

96 Showing TVkey Interface menu

Troubleshooting

Getting Support

122 Getting support through Remote Management

123 Finding the contact information for service

123 Requesting service

Diagnosing TV operational issues

There Is a Problem with the Picture

124 Testing the picture

I Can't Hear the Sound Clearly

127 Testing the sound

There Is a Problem with the Broadcast

My Computer / Game Console Won't Connect

The TV Won't Connect to the Internet

The Schedule Recording/Timeshift Function Isn't Working

Anynet+ (HDMI-CEC) Isn't Working

I Have Trouble Launching/Using Apps

My File Won't Play

I Want to Reset the TV

Other Issues

Precautions and Notes

Before Using the Recording and Timeshift Functions

135 Before using the recording and schedule recording functions

137 Before using the timeshift function

Supported broadcasting audio options

Read Before Using Apps

Read Before Using the Internet

140 Read before setting up a wireless Internet connection

Updating the TV’s Software

110 Updating the TV’s software to the latest version

110 Updating the TV automatically

Protecting the TV from Hacking and Malicious Code

111 Scanning the TV and connected storage for malicious code

Using Other Functions

111 Running the accessibility functions

111 Running Accessibility Shortcuts

112 Enabling voice guides for the visually impaired

112 Audio Description

113 White text on black background (high contrast)

113 Setting the screen to a black and white tone

113 Inverting the screen colour

113 Enlarging the font (for the visually impaired)

113 Learning about the remote control (for the visually impaired)

114 Learning about the TV menu

114 Watching TV broadcasts with subtitles

115 Listening to the TV through Bluetooth devices (for the hearing

impaired)

115 Configuring advanced system settings

116 Restoring the TV to the factory settings

HbbTV

Teletext Feature

118 On the Samsung Smart Remote

120 On the standard remote control

121 Typical Teletext page

Accessibility Guidance

Menu Learning Screen

Using the Remote control

160 Orientation of the Samsung Smart Remote

160 Description of the Samsung Smart Remote

Using the accessibility menu

162 Accessibility Shortcuts menu

163 Step by Step instructions to run the options

165 Setting accessibility settings using Voice Interaction

Using the TV with Voice Guide on

166 Watching TV

Using the guide

Setting Up a Schedule Viewing

171 Cancelling a scheduled viewing

Using the Channel List

174 Creating a Personal Favourites List

Recording

176 Using the instant and schedule recording options from the

guide screen:

177 Using the Instant and Schedule Recording options from the

programme info window

177 Changing the recording time

178 Viewing recorded programmes

178 Deleting a recorded programme

Using Smart Hub

179 Smart Hub

180 Using the Home Screen in Smart Hub

Launching the e-Manual

Using Voice Interaction

184 Running Voice Interaction

Read Before Playing Photo, Video, or Music Files

141 Limitations on use of photo, video, and music files

142 Supported external subtitles

142 Supported internal subtitles

143 Supported image formats and resolutions

143 Supported music formats and codecs

144 Video codecs supported by NU7100 model series or higher

145 Video codecs supported by NU7090 model series or lower

Read After Installing the TV

147 Picture sizes and input signals

147 Installing an anti-theft lock

Supported Resolutions for UHD Input Signals

148 If HDMI UHD Color is set to Off

148 If HDMI UHD Color is set to On

Supported Resolutions for FreeSync

Read Before Connecting a Computer (Supported Resolutions)

149 IBM

149 MAC

150 VESA DMT

151 VESA CVT

151 CTA-861

Supported Resolutions for Video Signals

152 CTA-861

153 VESA CVT

Read Before Using Bluetooth Devices

154 Restrictions on using Bluetooth

Buttons and functions available while playing multimedia

content

Licence

- 7 -

Quick Guides

You can learn quickly how to run and use the frequently used functions, such as Voice Interaction, Ambient Mode,

and Smart Hub.

Connecting the Samsung Smart Remote to the TV

Connect the Samsung Smart Remote to your TV to operate the TV.

When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung

Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press

and hold the and buttons simultaneously for 3 seconds or more.

"The images, buttons, and functions of the Samsung Smart Remote may differ by model.

"For more information about the Samsung Smart Remote that comes with the QLED TV, refer to "About the Samsung Smart

Remote (QLED TV)".

"For more information about the Samsung Smart Remote that comes with the UHD TV, refer to "About the Samsung Smart

Remote (UHD TV)".

"The Samsung Smart Remote may not be supported depending on the model or geographical area.

- 8 -

Using Smart Hub

Connect to Smart Hub for apps, games, movies, and more.

Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.

Sources

TV HDMI 1 HDMI 2 USB 1 USB 2 Connection

Guide

Universal

Remote

Source

"The image on your TV may differ from the image above depending on the model and geographical area.

When you press the button on your remote control, you can use the following functions and features.

1 Notification

You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is

time to broadcast a scheduled programme or when an event occurs on a registered device.

"For more information, refer to "Displaying the Home Screen".

2 Settings

When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can

quickly set frequently used functions by clicking the icons.

- 9 -

3 Source

You can select an external device connected to the TV.

"For more information, refer to "Switching between external devices connected to the TV".

4 Search

You can search data for channels, programmes, movie titles, and apps from Smart Hub.

"To use this feature, the TV must be connected to the Internet.

5 APPS

You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding

apps on your TV.

"To use this feature, the TV must be connected to the Internet.

"For more information, refer to "Using the Apps Service".

6 Ambient Mode

In Ambient Mode, you can view beautiful screens, various visual information, and notifications.

To enter Ambient Mode, press the button. To return to the TV mode, press the button. To shut off the TV,

press the button.

If you press the button when the TV is turned off, the TV turns on in Ambient Mode.

"If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode.

"Because this function is a QLED TV-specific function, it may not be supported depending on the model.

"For more information about the Ambient Mode, refer to "Using the Ambient Mode".

7 Universal Guide

Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, movies,

and music in one place. Universal Guide can recommend content tailored to your preferences and notify you of new

drama series.

"For more information about the Universal Guide, refer to "Using the Universal Guide App".

"Images may look blurry depending on the service provider's circumstances.

"This function may not be supported depending on the model or geographical area.

- 10 -

Using the Ambient Mode

Learn about the functions available in Ambient Mode, which is a QLED TV-specific function.

Ambient Mode

In Ambient Mode, you can view beautiful screens, various visual information, and notifications.

To enter Ambient Mode, press the button. To return to the TV mode, press the button. To shut off the TV,

press the button.

If you press the button when the TV is turned off, the TV turns on in Ambient Mode.

"If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode.

"Because this function is a QLED TV-specific function, it may not be supported depending on the model.

"To activate the and menus, first select a content item in Ambient Mode.

Screen states related to Ambient Mode

●Ambient Mode

In Ambient Mode, you can set up and enjoy visual information and design. In this state, less power is

consumed and brightness is automatically adjusted by the illuminance sensor.

●Getting dark state

In Ambient Mode, the TV screen changes automatically according to the surroundings. When the surroundings

get dark, the TV screen becomes darker. When the surroundings get bright before the TV screen turns

completely black or when the remote control or the Voice Interaction function is operated, the TV screen

returns to Ambient Mode.

"You can change the auto brightness setting for Ambient Mode. For more information, refer to "Setting up the Ambient

Mode details".

"In this state, the TV is ready to process voice guides and voice commands.

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