Samsung SVMi-4E Manual de servicio

SVM/SVMi E-Series

(SVMi-4E, SVMi-8E, SVMi-16E)

System Administrator Guide

System Administration functions can be accessed by calling the SVM/SVMi E-

Series from a touch tone phone. These administrative functions allow the system

administrator to:

1) Edit System Prompts

2) Subscriber Administration (Create/Delete/Edit Subscribers)

3) Manually Set Mode (Day, Night, etc.)

ACCESSING DTMF SYSTEM ADMINISTRATION

To access the DTMF system administration mode:

1) Call the SVM/SVMi E-Series and from the Main Menu press the [#] key fol-

lowed by 4zeros. (If you are answered by a prompt to enter your password

you are in a mailbox and must first press [✱] to reach the Main Menu.)

2) When prompted, enter the administration password specified in System Wide

Parameters.You will be presented with System Administration.

EDIT SYSTEM PROMPTS

This allows you to create or edit custom system prompts.

QCall the SVM/SVMi E-Series, and access the System Administration Menu.

QPress [1] to edit system prompts.

QFollow the spoken instructions to edit system prompts.

At the very least you will probably need to create the following:

QDay Greeting = Prompt 1001

QNight Greeting = Prompt 1002

1

QHoliday Greeting = Prompt 1003

QEmergency (Bad Weather) Greeting = Prompt 1004

Only prompts above prompt # 1000 may be recorded using the DTMF system

administration. To record prompts lower than # 1000 (system prompts) you must

use the Voice Studio Administration tool.

NOTE: When a prompt has been recorded, sometimes there is some ambient

noise (big breath) at the front or back that needs to be trimmed. Press [4] and

select trim mode. You may now trim small amounts of 'noise' from the front or

back of the voice prompt. Repeatedly press [1] (or [2]) to trim small amounts from

the front (or back) until the prompt sounds clean.You must press [#] when you are

done.

SUBSCRIBER ADMINISTRATION

This allows you to create, delete, and/or edit subscribers.

QCall the SVM/SVMi E-Series, and access the System Administration Menu.

QPress [2] for subscriber information.

QFollow the spoken instructions to create or delete subscribers.

MANUAL MODE SELECTION

This allows you to change the operating mode of the SVM/SVMi E-Series.You may

select a specific mode (as long as it has been defined as a mode block) or you may

select automatic scheduling.Changes to a specific mode will remain in effect until

you manually change it back to automatic scheduling again. You may select a

mode for each port in the system.

QCall the SVM/SVMi E-Series, and access the System Administration Menu.

QPress [3] to manually set the mode.

QFollow the spoken instructions to change the port number.

QFollow the spoken instructions to change the operating mode, according to

the following list of options:

1Day Mode

2Night Mode

3Holiday Mode

4Emergency (bad weather) Mode

5-99 To select any additional modes that may have been created

0Automatic scheduling - automatically follow the system

Schedule table

2

3

01 07/04

Este manual sirve para los siguientes modelos

2

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