Samsung TU7000 Guía

E-MANUAL

Thank you for purchasing this Samsung product.

To receive more complete service, please register your

product at

www.samsung.com

Model Serial No.

To directly go to the page that provides instructions on

how to use the manual for visually impaired users, select

the Learn the Menu Screen link below.

“Learn the Menu Screen” Link

Contents

Guide

Connections

5Connection Guide

6 Connecting an Antenna

7Connecting to the Internet

10 Connection Cables for External Devices

12 Switching between external devices connected to the TV

14 Connection Notes

Peripherals

16 Controlling External Devices with a Samsung Remote

Control - Using the Universal Remote

17 Using Anynet+ (HDMI-CEC)

18 Controlling the TV with a Keyboard, Mouse, or Gamepad

20 Entering Text using the On-Screen Virtual Keyboard

Smart Features

22 Using Smart Hub

30 Using a Samsung account

32 Using Remote Access

36 Using the Apps Service

40 Using the Gallery App

41 Using the SmartThings App

42 Using the e-Manual

45 Using the Internet

46 Playing pictures/video/music

TV Viewing

51 Using the Guide

52 Setting Up a Schedule Viewing

54 Using the Channel List

55 Editing channels

56 Using a Personal Favorites List

57 TV-Viewing Support Functions

Picture and Sound

60 Adjusting the Picture Quality

62 Setting the Viewing Environment for External Devices

64 Changing the Picture Size and Position

65 Conguring a Sound Mode and Expert Settings

67 Using the Sound Support Functions

System and Support

69 Using the Time Functions and the Timers

72 Using the Auto Protection Time and Energy Saving

Functions

73 Updating the TV's Software

74 Audio and Video Functions for the Visually or Hearing

Impaired

79 Using Other Functions

Precautions and Notes

81 Read Before Using Apps

82 Read Before Using the Internet Function

84 Read Before Playing Photo, Video, or Music Files

91 Read After Installing the TV

92 Supported Resolutions for UHD Input Signals

93 Read Before Connecting a Computer (Supported

Resolutions)

96 Supported Resolutions for Video Signals

98 Read Before Using Bluetooth Devices

99 Blocking programs based on their TV Rating

102 Licenses

Troubleshooting

Picture Issues

103 Testing the picture

Sound and Noise Issues

107 Testing the sound

Channel and Broadcast Issues

External Device Connectivity Issues

Network Issues

Anynet+ (HDMI-CEC) Issues

Remote Control Issues

Apps

Media Files

Other issues

Diagnosing TV operational issues

Getting Support

120 Getting support through Remote Management

120 Finding the contact information for service

120 Requesting service

FAQ

The TV Screen does not Display Properly

121 When the TV screen does not display properly

The TV does not Turn On

128 When your TV does not turn on

The Picture is Distorted, or No Sound Comes Out of the

Sound Bar

134 When the TV does not connect with an external device

properly

Internet Access is not Available

139 When the TV can't connect to the Internet

There is No Sound or the Speakers are Making an Odd Sound

144 When no sound comes out of the TV, or the sound is

breaking up

The Remote Control does not Work

151 When the remote control does not work

Updating the Software

156 Updating to the latest TV software

Accessibility Guidance

Learn the Menu Screen

163 Using the accessibility menu

166 Using the TV with Voice Guide on

167 Using the guide

169 Using Schedule Viewing

170 Using the Channel List

171 Using Smart Hub

174 Launching the e-Manual

Guide

Learn how to use various features.

Connections

You can watch live broadcasts by connecting an coaxial cable to your TV and can get access to the Internet by using

a LAN cable or wireless access point. Using various connectors, you can also connect external devices.

Connection Guide

You can view detailed information about external devices that can be connected to the TV.

Source Connection Guide Try Now

It shows you how to connect various external devices such as video devices, game consoles, and PCs using pictures.

If you select the connection method and an external device, the connection details appear.

•Audio Device: HDMI (ARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup

HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model.

•Video Device: HDMI

•Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay

•PC: HDMI, Screen Sharing (Wireless), Apple AirPlay

•Input Device: Keyboard, Mouse, USB Gamepad, Bluetooth Device

•Game Console: HDMI

•External Storage: USB Flash Drive, Hard Disk Drive (HDD)

The connection method and available external devices may differ depending on the model.

Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2

minutes).

Connection Guide

Audio Device

Video Device

Smartphone

Input Device

Game Console

External Storage

HDMI (ARC)

Optical

Bluetooth

Wi-Fi

Wi-Fi Speaker Surround Setup

HDMI Troubleshooting

Connect audio devices, such as speakers, sound bars,

headphones, or home theaters, to your TV.

The image on your TV may differ from the image above depending on the model and geographical area.

- 5 -

Connecting an Antenna

You can connect an coaxial cable to your TV.

An antenna connection is not necessary if you connect a cable box or satellite box.

- 6 -

Connecting to the Internet

You can get access to the Internet through your TV.

Settings General Network Open Network Settings Try Now

Congure network settings to connect to an available network.

Establishing a wired Internet connection

Settings General Network Open Network Settings Wired

If you connect a LAN cable, the TV automatically accesses the Internet.

If the TV does not automatically connect to the network, refer to "Network Issues" in "Troubleshooting."

Use a CAT 7 (*STP type) cable for the connection.

* Shielded Twisted Pair

The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.

- 7 -

Establishing a wireless Internet connection

Settings General Network Open Network Settings Wireless

Make sure that you have the wireless access point's SSID (name) and password settings before attempting to

connect. The network name (SSID) and security key are available on the wireless access point's conguration

screen. See the wireless access point's user manual for more information.

Wireless Connection

Select your wireless network.

Refresh

Manage Saved Networks

The image on your TV may differ from the image above depending on the model and geographical area.

If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).

If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or

PBC button on your access point within 2 minutes. The TV will connect automatically.

To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press

the Select button.

- 8 -

Checking the Internet connection status

Settings General Network Network Status Try Now

View the current network and Internet status.

Resetting Your Network

Settings General Network Reset Network Try Now

Restore the network settings to the factory default.

Turning on the TV with a mobile device

Settings General Network Expert Settings Power On with Mobile

You can turn on the TV using a mobile device connected to the same network as the TV.

This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay

function.

Connecting an IP control device to the TV

Settings General Network Expert Settings IP Remote

You can connect an IP control device to the TV remotely to manage your IP device.

To use this function, Power On with Mobile must be turned on.

Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if

an authorized third-party custom controller is installed and congured specically for a Samsung TV and if your Wi-Fi

network is password protected.

This function may not be supported depending on the model.

Changing the name of the TV

Settings General System Manager Device Name Try Now

You can change the name of the TV on the network. Select User Input at the bottom of the list and change the

name.

- 9 -

Connection Cables for External Devices

You can view detailed information about the connection cables for external devices that can be connected to the TV.

Cable name Image Description

HDMI

Each cable simultaneously transmits digital video and audio signals

from an external device to the HDMI port on the TV.

Cables are divided into various types according to the types of input/

output ports on external devices.

HDMI

MINI HDMI

HDMI

Micro HDMI

HDMI

USB Type-C

HDMI

DisplayPort

Mini DisplayPort

HDMI

- 10 -

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