Samsung U28R55 Series Manual de usuario

User Manual

The colour and the appearance may differ depending on the product, and the specifications are subject to change without

prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entiretywithout the authorization of Samsung Electronics is prohibited.

Trademarks other than that of Samsung Electronics are owned by their respective owners.

An administration fee may be charged in the following situations:

(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual

has not been read).

(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual has not

been read).

You will be informed of the administration fee amount before a technician visits.

U28R55*

Table of contents

Before Using the Product

Securing the Installation Space 4

Safety Precautions 4

Cleaning 5

Electricity and Safety 5

Installation 6

Operation 7

Preparations

Parts 9

Control Panel 9

Function Key Guide 10

Direct Key Guide 11

Configuring Eye Saver Mode, Brightness and

Contrast from Direct Key Guide 12

Changing the Volume setting 12

Types of Ports 13

Upgrading the Software via USB 13

Adjusting the Product Tilt 15

Anti-theft Lock 15

Precautions for moving the product 16

Wall Mount Kit Specifications (VESA) 16

Installation 17

Attaching the Stand 17

Removing the Stand 18

Game Mode 24

Response Time 24

Screen Ratio 25

Screen Adjustment 25

Configuring the PIP/PBP Settings

PIP/PBP Mode 26

Screen Size 27

Position 27

Sound Source 27

Source 27

Screen Ratio 28

Contrast 29

Adjusting OSD (On Screen

Display) settings

Transparency 30

Position 30

H-Position 30

V-Position 30

Language 30

Connecting and Using a Source Device

Read below before installing the product. 19

Connecting and Using a PC 19

Connection Using the HDMI Cable 19

Connection Using an HDMI-DVI Cable 20

Connection Using an DP Cable 20

Connecting to headphones or earphones 20

Connecting the Power 20

Correct posture to use the product 21

Driver Installation 21

Setting Optimum Resolution 21

List of graphic cards supporting HDR10 21

Screen Setup

SAMSUNG MAGIC Bright 22

Brightness 23

Contrast 23

Sharpness 23

Color 23

SAMSUNG MAGIC Upscale 24

HDMI Black Level 24

Eye Saver Mode 24

Table of contents

Specifications

General 41

Standard Signal Mode Table 42

Appendix

Responsibility for the Pay Service (Cost to

Customers) 45

Not a product defect 45

A Product damage caused by customer's fault 45

Others 45

Installing the Software

Easy Setting Box 37

Restrictions and Problems with the Installation 37

Upgrade by downloading the firmware from the

website 37

System Requirements 37

Troubleshooting Guide

Requirements Before Contacting Samsung

Customer Service Centre 38

Product diagnosis (Screen issue) 38

Checking the Resolution and Frequency 38

Check the following. 38

Q & A 40

Display Time 30

Setup and Reset

Self Diagnosis 31

DisplayPort Ver. 32

HDMI Mode 32

FreeSync 33

Eco Saving Plus 34

Off Timer Plus 34

PC/AV Mode 35

Source Detection 35

Key Repeat Time 35

Power LED On 35

Reset All 35

Information

Information 36

Securing the Installation Space

Make sure to have enough space forventilation when placing the product. An internal temperature rise

may cause fire and damage the product. Maintain enough space around the product as shown in the

diagram when installing the product.

―The exterior may differ depending on the product.

10 cm

10 cm 10 cm

10 cm

Safety Precautions

Warning A serious orfatal injury may result if instructions are not followed.

Caution Personal injury or damage to properties may result if instructions are

not followed.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE

ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high

voltage is present inside. It is

dangerous to make any kind of

contact with any internal part of this

product.

AC voltage: Rated voltage marked

with this symbol is AC voltage.

This symbol indicates that this

product has included important

literature concerning operation and

maintenance.

DC voltage: Rated voltage marked

with this symbol is DC voltage.

Class II product: This symbol indicates

that a safety connection to electrical

earth (ground) is not required. If this

symbol is not present on a product

with a mains lead, the product

MUST have a reliable connection to

protective earth (ground).

Caution. Consult instructions for use:

This symbol instructs the user to

consult the user manual for further

safety related information.

Before Using the Product

Chapter 01

Cleaning

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used

nearby.

―Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product

(Service fee will be charged.)

Do not press the product screen with hands or other objects. There is a risk of damaging the screen.

―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

―Take the following steps when cleaning.

Power off the product and PC.

Disconnect the powercord from the product.

―Hold the powercable by the plug and do not touch the cable with wet hands. Otherwise, an electric

shock may result.

Wipe the product with a clean, soft and dry cloth.

‒Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product.

‒Do not spray water or detergent directly on the product.

Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product

clean.

Connect the power cord to the product when cleaning is finished.

Power on the product and PC.

Electricity and Safety

Warning

•Do not use a damaged power cord or plug, or a loose power socket.

•Do not use multiple products with a single power socket.

•Do not touch the power plug with wet hands.

•Insert the power plug all the way in so it is not loose.

•Connect the power plug to a grounded power socket (type1 insulated devices only).

•Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy

object.

•Do not place the power cord or product near heat sources.

•Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

•Do not disconnect the power cord while the product is being used.

•Only use the power cord provided with your product by Samsung. Do not use the power cord with

other products.

•Keep the power socket where the power cord is connected unobstructed.

‒The power cord must be disconnected to cut off power to the product when an issue occurs.

•Hold the plug when disconnecting the power cord from the power socket.

Warning

•DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT

INSTALL THE PRODUCT NEAR HEAT SOURCES.

•Keep the plastic packaging out of the reach of children.

‒Children may suffocate.

•Do not install the product on an unstable orvibrating surface (insecure shelf, sloped surface, etc.)

‒The product may fall and become damaged and/or cause an injury.

‒Using the product in an area with excess vibration may damage the product or cause a fire.

•Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or

smoke.

•Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

‒The product lifespan may be reduced or a fire may result.

•Do not install the product within the reach of young children.

‒The product may fall and injure children.

•Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil

pollution. And do not install or use the product in the kitchen or near the kitchen stove.

Caution

•Do not drop the product while moving.

•Do not set down the product on its front.

•When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of

the product is not protruding.

‒The product may fall and become damaged and/or cause an injury.

‒Install the product only on cabinets or shelves of the right size.

•Set down the product gently.

‒Product failure or personal injury may result.

•Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical

substances, extreme temperatures or a significant presence of moisture, or a place where

the product will operate continuously for an extended period of time) may seriously affect its

performance.

‒Be sure to consult Samsung Customer Service Centre if you want to install the product at such a

place.

Installation

Warning

•There is a high voltage inside the product. Never disassemble, repair or modify the product

yourself.

‒Contact Samsung Customer Service Centre for repairs.

•To move the product, first disconnect all the cables from it, including the power cable.

•If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord

immediately and contact Samsung Customer Service Centre.

•Do not let children hang from the product or climb on top of it.

‒Children may become injured or seriously harmed.

•If the product is dropped or the outer case is damaged, turn off the power and disconnect the

power cord. Then contact Samsung Customer Service Centre.

‒Continued use can result in a fire or electric shock.

•Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

‒The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a

serious injury.

•During a lightning or thunderstorm, power off the product and remove the power cable.

•Do not drop objects on the product or apply impact.

•Do not move the product by pulling the power cord or any cable.

•If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area

immediately.

•Do not lift or move the product by pulling the power cord or any cable.

•Do not use or keep combustible spray or an inflammable substance near the product.

•Ensure the vents are not blocked by tablecloths orcurtains.

‒An increased internal temperature may cause a fire.

•Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper,

matches, etc) into the product (via the vent or input/output ports, etc).

‒Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Centre.

•Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the

product.

‒Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Centre.

Operation

Caution

•Leaving the screen fixed on a stationary image for an extended period of time may cause

afterimage burn-in or defective pixels.

‒Set the screen to power-saving mode or moving-picture screen saverwhen not using the

product for an extended period of time.

•Disconnect the powercord from the power socket if you do not plan on using the product for an

extended period of time (vacation, etc).

‒Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

•Use the product at the recommended resolution and frequency.

‒Your eyesight may deteriorate.

•Do not put AC/DC adapters together.

•Remove the plastic bag from the AC/DC adapter before you use it.

•Do not let water enter the AC/DC adapter device or get the device wet.

‒An electric shock or fire may result.

‒Avoid using the product outdoors where it can be exposed to rain or snow.

‒Be careful not to get the AC/DC adapterwet when you wash the floor.

•Do not put the AC/DC adapter near to any heating apparatus.

‒Otherwise, a fire may result.

•Keep the AC/DC adapter in a well-ventilated area.

•If you place the AC/DC power adapter hanging with the cord input facing upwards, water or other

foreign substances could enter the Adapter and cause the Adapter to malfunction.

Make sure to rest the AC/DC power adapter flat on a table or the floor.

•Do not hold the product upside-down or move it by holding the stand.

‒The product may fall and become damaged or cause an injury.

•Looking at the screen too close for an extended period of time can deteriorate your eyesight.

•Do not use humidifiers or stoves around the product.

•Rest your eyes for more than 5 minutes or look at distance objects for every1 hour of product use.

•Do not touch the screen when the product has been turned on for an extended period of time as it

will become hot.

•Store small accessories out of the reach of children.

•Exercise caution when adjusting the product angle or stand height.

‒Your hand or finger may get stuck and injured.

‒Tilting the product at an excessive angle may cause the product to fall and an injury may result.

•Do not place heavy objects on the product.

‒Product failure or personal injury may result.

Preparations

Chapter 02

Parts

Control Panel

―The colour and shape of parts may differ from what is shown. Specifications are subject to change without

notice to improve quality.

Function Key Guide

UP(REAR)

PRESS(ENTER)

LEFT

Power LED

JOG Button

DOWN(FRONT)

RIGHT

Return

Parts Description

JOG Button

Multi directional button that helps navigate.

―Press the power button on the JOG button to activate the up/down/

left/right movements and Enter key function.

Power LED

This LED is power status indicator and works as

•Power On (Power button): Power LED Off

•Power saving mode: Power LED Blinking

•Power Off (Power button): Power LED On

―The Power LED operation can be swapped by changing in the menu.

(System → Power LED On) Function Key Guide mayvary depending on

the function or product model. Please refer to the actual product.

―Press the power button on the JOG button to turn it on or off.

Function Key Guide

Press the JOG button when the screen is turned on. The Function Key

Guide will appear. To access the onscreen menu when the guide is

displayed, press the corresponding direction button again.

―Function Key Guide may vary depending on the function or product

model. Please refer to the actual product.

Function Key Guide

―To use the Function Key Guide, press the JOG button. Then the following window appears.

Return

UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.

PRESS(ENTER): The selected item will be applied.

Parts Description

Source

Selects to change the input source by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input source has

been changed.

Selects by moving the JOG button in the Function Key Guide screen.

This product shows the menu as an on-screen display.

On screen display menu lock: Lock the on screen display menu to maintain the current settings or prevent other users from changing settings.

To enable or disable the on screen display menu lock, display the “Menu” screen, move the JOG button to the right to go to the next stage, and then press and hold the button to the

left for10 seconds until the Function Key Guide disappears.

―If the on screen display menu lock is enabled, Brightness and Contrast can be adjusted.

Eye Saver Mode is available. Information can be viewed.

PIP/PBP

Selects by moving the JOG button in the Function Key Guide screen.

And then press the JOG button when configuring settings for the PIP/PBP function is required.

Power Off

Selects to turn the product off by moving the JOG button in the Function Key Guide screen.

Return

Exit the Function Key guide menu by using the JOG button to select the icon when the Function Key Guide screen is displayed.

―Actual models because of functional variation, Function Key Guide options will be different.

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