Saeco OTC SERIES Manual de usuario

All parts of this document are the property of Philips.

collected, except where express authorisation has been provided in writing or through a contractual agreement.

Published by Philips Subject to modication EN 4219 400 00028

Service

Coee Machine

Incanto

OTC AMF-

CMF

EXT

201620162016

2015-May-30

ServiceManual

Rev. 04 JULY 2016

General Information

Description Value

Housing material Thermoplastic type

Size (w x h x d) 221 x 340 x 430 mm (data may vary depending on the model)

Size EXT(w x h x d) 221 x 386 x 430 mm (data may vary depending on the model)

Weight 7,5 kg (data may vary depending on the model) 8 kg (EXT)

Power cord length 800 - 1200 mm

Control panel Front type

Cup size Up to 152 mm

Water tank 1.8 litres - 2.5 litres (EXT) Removable type

Coffee bean hopper capacity 250 g - 500 g (EXT)

Coffee grounds drawer capacity 15

Milk carafe capacity 0,5 l (OTC version)

Pump pressure 15 bar

Boiler Stainless steel boiler

Safety devices Thermal fuse

Energy saving mode < 1 Wh

Nominal voltage - Power rating - Power supply Read the data plate placed inside the service door

INCANTO

MODIFICATIONS TO SERVICE MANUAL

From Rev. To Re v. Chapter Inserted Modied

Rev.03 Rev04 04 Par. 4.5.3-4.5.4-4.5.5

Table of contents Page

1. Introduction

1.1. Documentation required 1

1.2. Tools and equipment required 1

1.3. Material 1

1.4. Safety warnings 1

1.5 Service Policy 3

1.6.1. External machine parts Incanto OTC 4

1.6.1.1 External machine parts Incanto OTC EXT 5

1.6.2. External machine parts Incanto AMF - CMF 6

1.6.3. Internal machine parts 7

2. Technical specications

2.1. Technical specications 1

2.2. Specication for the measurement of the coee products

temperature

2.2.1. Specication for the measurement of the milk products

temperature

2.3. Machine parameters and performance 5

3. Brief instructions

3.1. Customer menu in the Incanto 1

3.2. Operation, cleaning and maintenance 3

4. Operating logic

4.1. Water circuit Incanto 1

4.2. Milk carafe 2

4.3. Single microswitch 3

4.4. Temperature sensor 3

4.5. Coee grinder 4

4.5.1. Autodose sistem description 4

4.5.2 Coee lack detection and coee grinder blocked. 5

4.5.3 Coee grinder only for 120v 6

4.5.4 Detection of coee bean absence, dose adjustment,

blocked coee grinder

4.5.5 Dose self-learning (SAS) only for 120v 7

4.6. Coee cycle 8

4.7. Water level detection (water tank) 9

4.8. Aqua Clean water lter 9

Table of contents Page

5. Troubleshooting

5.1.1. Test mode Incanto 1

5.1.2. Grinder Tuning 7

5.2. SteamOut 8

5.3. Error Codes 10

5.4. Saeco Service Center - Quick Start Guide 10

6. Standard checks

6.1. Repair Flow 1

7. Disassembly 1

7.1. Outer Shell 1

7.2. Dispenser 3

7.3. Coee grinder 4

7.4. Grinder blades 5

7.5. Coee grinder adjustment 6

7.6. Carafe connection and hot/Steam water dispenser 7

7.7. Central plate

7.8. Pin boiler

7.9. Gear motor 1

7.10. Pump 2

7.11. Flow-meter 3

7.12. Boiler 5

7.13. CPU board

7.14 Programming access for SSC (Saeco Service Center)

7.15. KYB interface and display 1

7.15. Fitting and removing Oetiker clamps 3

8. Notes

9. Water circuit diagram 2

10 Electrical diagram 3

INCANTO

CHAPTER 1

INTRODUCTION

INCANTO 01 INTRODUCTION

1/7

1.1 Documentation required

The following documentation is needed for repair procedures:

• Instructionbookletforspecicmodel

• Technicaldocumentationforspecicmodel(diagrams,explodedview,symptoncureand

servicemanual)

1.2 Tools and equipment required

Aswellasthestandardequipment,thefollowingisrequired:

Qty. Description Notes

1Screwdriver

1 Pliers for Oetiker clamps

1 CC -A - Vdc tester

1 Digital thermometer Scale limit > 150°C

1SSC(SaecoServiceCenter) Programmer

(forprogramminganddiagnosticsmode)

1.3 Material

Material Code and Description

Thermal paste Heat resistance > 200°C

Descaler 21001901 “ACC SAE DECALCIFIER 5 L 1 UNIT”

Greasesolvent 132253695601 “PARALIQ GB 363”

Silicone grease 14-INTGR22004 “ACC TUBE FIN FOOD GREASE 2 400 ML”

1.4 Safety warnings

Werecommendyouconsultthetechnicalmanualofthemachinebeforeperforminganymainte-

nance work.

Observeallapplicablestandardsrelatingtotherepairofelectricalappliances.

Alwaysdisconnectthepowerplugfromthemainsbeforebeginningrepairwork.

Alwaysdisconnectthepowerplugfromthemainsbeforebeginningrepairwork.

Simplyturningoffthemainmachinepowerswitchisnotanadequatesafety

precaution.

This domestic appliance is rated as insulation class I.

Oncompletionoftherepairwork,insulationanddielectricrigiditytestsmustbe

performed.

INCANTO 01 INTRODUCTION

2/7

Disassemblingthemachine,theoperatormustpayattentiontohotandunder

Pressureparts:boiler,pin-boiler,valves,dispensing,steamtube,brewunit,

connectionsandpipestoavoidburns.Pleaserefertospecichydrauliccircuit

(Image1)toknowthepartsindetail.

Themachinehydrauliccircuitcanreachmaximumpressureof16/18bar.

TooperateinsafetyconditionisrecommendedtoperformtheSteamOutprocedurein

ordertoremovethepressureandhotwaterinsidethehydrauliccircuit.

WhenthemachinearrivesattheServiceCenterindescalingmodeinterrupted,ormakingDescal-

ing,beverycarefulnottocomeintocontactwiththeDescaler.

Aftertheproducthasbeenrepaired,itshouldfunctionproperlyandhastomeetthesafetyre-

quirementsandlegalregulationsasofciallylaiddownatthismoment

Pump

Safety valve

Water

discharge

Steam pipe

ter tank

Two-way solenoid valve

Brewing Unit

Flowmeter

Boiler

Water

Hot water /steam

From this point circuit

High temperaure

From this point circuit

in pressure

Flowmeter

Steam and hot water

Two-waysolenoidvalve

Pump

Brewing Unit

Boiler

Safetyvalve

Water

discharge

Water tank

Image 1

INCANTO 01 INTRODUCTION

3/7

1.5 Service POLICY grid as used for coffee machine

Components Assembly use Single components available

COFFEE

GRINDER Only for OOW repairs YES,toconsultthespecicexploded-viewofthe

machine or of the Coffee Grinder on website

BREWING

UNIT Only for OOW repairs YES,toconsultthespecicexploded-viewofthe

machine or of the Brewing unit on website

BOILER Only for OOW repairs YES,toconsultthespecicexploded-viewofthe

machine on website

GEAR

MOTOR Only for OOW repairs YES,toconsultthespecicexploded-viewofthe

machine on website

FILTER

HOLDER Only for OOW repairs YES,toconsultthespecicexploded-viewofthe

machine on website

MILK

CARAFE Only for OOW repairs YES,toconsultthespecicexploded-viewofthe

machine on website

THERMAL

CARAFE Only for OOW repairs YES,toconsultthespecicexploded-viewofthe

Thermal Carafe on website

MILK ISLAND Only for OOW repairs YES,toconsultthespecicexploded-viewofthe

Milk Island on website

List of principal assembly present in all our coffee machines

For IN WARRANTY repairs is raccomanded to use when and where possible the single

components,availableintheexplodedviewsofthecoffeemachinesorofthespeciccomponents.

Ifyoundtheinformation“SEETHEEXPLODEDVIEWE........”intheassemblydescriptioneld,it

meansthatthesinglecomponentsoftheassemblyareavailableintheotherpagesoftheexplod-

edview.It’spossibletousetheassemblyonlyifthereisaspecicSymptomCurethatincludethis

possibilityorwhenthesinglecomponentsarenotavailablefortheorder.

INCANTO 01 INTRODUCTION

4/7

1.6.1. External machine parts Incanto OTC

MAX

MIN

MAX

MIN

rpe

1 ESPRESSO button

ESC button

2 ESPRESSO LUNGO button

3 AROMA STRENGTH button

OK button

4 CAPPUCCINO button

UP button

5 LATTE MACCHIATO button

6 MENU button

DOWN button

7 STAND-BY button

8 Display

Intheexample:

Mainmenu;readyforbrewing

1 STAND-BY button

2 Water tank seat

3 Coffee bean hopper

4 Pre-ground coffee compartment

5Removablewatertank

6 Main switch

I. ON

0. OFF

7 Power cord socket

8Coffee grounds drawer

9Driptray

10 Driptraygrill

11 Coffee dispensing spout

12 Hot water dispensing spout

13 Milk carafe

1 Water tank lid

2 Coffee bean hopper lid

3 Pre-ground coffee compartment lid

4Servicedoor

5 Coffee residues drawer

6 Brew group

7 Coffee dispensing spout

8 Driptray

9 Coffee grounds drawer

10 ‘Driptrayfull’indicator

11 Hot water dispensing spout

12 Milk carafe lid

13 Milk carafe top

14 Milk frother dispensing spout

15 Milk container

Main components

Main removable parts

Control buttons and display

ESPRESSO

LATTE MACCHIATO

CAPPUCCINO

AROMA STRENGTH

ESPRESSO LUNGO

INCANTO 01 INTRODUCTION

5/7

1 STAND-BY button

2 Water tank seat

3 Coffee bean hopper

4 Pre-ground coffee compartment

5Removablewatertank

6 Main switch

I. ON

0. OFF

7 Power cord socket

8Coffee grounds drawer

9Driptray

10 Driptraygrill

11 Coffee dispensing spout

12 Hot water dispensing spout

13 Milk carafe

1 Water tank lid

2 Coffee bean hopper lid

3 Pre-ground coffee compartment lid

4Servicedoor

5 Coffee residues drawer

6 Brew group

7 Coffee dispensing spout

8 Driptray

9 Coffee grounds drawer

10 ‘Driptrayfull’indicator

11 Hot water dispensing spout

12 Milk carafe lid

13 Milk carafe top

14 Milk frother dispensing spout

15 Milk container

1.6.1.1. External machine parts Incanto OTC EXT

Main components

Main removable parts

Control buttons and display

MAX

MIN

MAX

MIN

rpe

1 ESPRESSO button

ESC button

2 ESPRESSO LUNGO button

3 AROMA STRENGTH button

OK button

4 CAPPUCCINO button

UP button

5 LATTE MACCHIATO button

6 MENU button

DOWN button

7 STAND-BY button

8 Display

Intheexample:

Mainmenu;readyforbrewing

ESPRESSO

LATTE MACCHIATO

CAPPUCCINO

AROMA STRENGTH

ESPRESSO LUNGO

INCANTO 01 INTRODUCTION

6/7

1.6.2. External machine parts Incanto AMF CMF

1 ESPRESSO button

ESC button

2 ESPRESSO LUNGO button

3 AROMA STRENGTH button

OK button

4 MILK FROTH button

UP button

5 HOT WATER button

6 MENU button

DOWN button

7 STAND-BY button

8 Display

Intheexample:

Mainmenu;readyforbrewing

1 STAND-BY button

2 Water tank seat

3 Coffee bean hopper

4 Pre-ground coffee compartment

5Removablewatertank

6 Main switch

I. ON

0. OFF

7 Power cord socket

8Coffee grounds drawer

9Driptray

10 Driptraygrill

11 Coffee dispensing spout

12 Steam/hot water dispensing spout

13A Automaticmilkfrother(AMF)

13B Classicmilkfrother(CMF)

1 Water tank lid

2 Coffee bean hopper lid

3 Pre-ground coffee compartment lid

4Servicedoor

5 Coffee residues drawer

6 Brew group

7 Coffee dispensing spout

8 Driptray

9 Coffee grounds drawer

10 ‘Driptrayfull’indicator

11 Steam/hot water dispensing spout

Steamwand(xed)

Rubber grip

12 Automatic milk frother top

13 Milk frother suction tube

Main components

Main removable parts

MAX

13 13

rpe

AROMA STRENGTH

ESPRESSO LUNGO

ESPRESSO MILK FROTH

HOT WATER

INCANTO 01 INTRODUCTION

7/7

1.6.3 Internal machine parts

Flow-meter

Power board

BoilerThermostat

Pump

Coffee

dispenser

2-way

solenoidvalve

Safetyvalve

Grinding

adjustment insert

Coffee grinder

Boiler pin

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