Rocstor ROCSERVE 4RTe Manual

store your future

ROCSERVE 4RTe

Secure-Encrypted 4-Bay Storage System

Installation and Configuration Manual

ROCSECURE – Rocserve 4RTe Secure Raid System User Manual Page | 2

TABLE O CONTENTS

IMPORTANT NOTICES ............................................................................................................ 4

SA ETY NOTICES .............................................................................................................................. 4

GENERAL NOTICES ........................................................................................................................... 4

CAPACITY DISCLAIMER ...................................................................................................................... 4

CARE AND HANDLING ....................................................................................................................... 4

CC-B RADIO REQUENCY INTER ERENCE STATEMENT ........................................................... 5

 PRECAUTIONS OR THE RAID SYSTEM ............................................................................ 5

ABOUT THIS MANUAL ........................................................................................................... 6

BE ORE YOU BEGIN ............................................................................................................... 7

GENERAL ............................................................................................................................... 8

BOX CONTENTS ..................................................................................................................... 8

MINIMUM SYSTEM REQUIREMENTS ...................................................................................... 9

CONNECTORS ...................................................................................................................... 10

ROCSERVE 4RTE UNIQUE EATURES: ................................................................................... 11

HARDWARE-BASED AES-256 BIT DATA ENCRYPTION ............................................................ 11

KEY EATURES ..................................................................................................................... 12

SPECI ICATIONS .................................................................................................................. 13

SYSTEM VIEWS .................................................................................................................... 13

RONT VIEW ................................................................................................................................. 13

HDD STATUS INDICATOR ................................................................................................................ 14

LOCK INDICATOR ........................................................................................................................... 14

RONT PANEL LED ......................................................................................................................... 1

REAR VIEW ................................................................................................................................... 16

RAID MANAGEMENT ........................................................................................................... 17

QUICK INSTALLATION GUIDE ............................................................................................... 18

USING THE KEY TOKEN ........................................................................................................ 24

RAID CON IGURATION ........................................................................................................ 26

CON IGURING THROUGH A TERMINAL ............................................................................................... 26

CON IGURING USING THE LCD PANEL ............................................................................................... 33

MENU DIAGRAM ........................................................................................................................... 34

WEB BROWSER-BASED REMOTE RAID MANAGEMENT VIA R-LINK PORT ................................................. 40

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MAIN MENU ....................................................................................................................... 41

CON IGURATION PROCEDURES ......................................................................................................... 42

RAID SET UNCTIONS ...................................................................................................................... 43

VOLUME SET UNCTION .................................................................................................................. 2

PHYSICAL DRIVES ........................................................................................................................... 60

SYSTEM CONTROLS ........................................................................................................................ 64

IN ORMATION MENU ..................................................................................................................... 73

ORMATTING AND PARTITIONING THE ROCSERVE 4RTE ...................................................... 86

INITIALIZING THE VOLUME USING A PC ............................................................................................. 86

INITIALIZING THE VOLUME USING A MAC .......................................................................................... 96

TROUBLESHOOTING .......................................................................................................... 101

SUMMARY O RAID TABLE O CONTENTS .......................................................................... 104

RAID CONCEPTS ......................................................................................................................... 104

DE INITION O RAID LEVELS .......................................................................................................... 106

RAID MANAGEMENT ................................................................................................................... 108

EASY TO USE EATURES ............................................................................................................... 109

HIGH AVAILABILITY ...................................................................................................................... 111

INTER ACES (PORTS) AND CABLES ..................................................................................... 113

COMPARISON CHART ................................................................................................................... 11

INTRODUCTION TO ORMATTING ................................................................................................... 116

TECHNICAL SPECI ICATIONS .............................................................................................. 118

LIMITED WARRANTY ......................................................................................................... 119

TECHNICAL SUPPORT ......................................................................................................... 123

TRADEMARKS ACKNOWLEDGEMENTS ............................................................................... 124

COPYRIGHTS ....................................................................... ERROR! BOOKMARK NOT DEFINED.

CONTACT IN ORMATION ................................................................................................... 125

NOTE: Volume label in this manual should read: “New volume.” During formatting, you may

change it. Other changes: “RAID Manager” should be “Rocsecure” and “XXXXXXXX” should be

“Rocserve 4RTe, or Guard 4RT (older version).” Please check for the latest edition of this

manual, 2011, on our website at www.roctor.com. We apologize for any inconvenience.

ROCSECURE – Rocserve 4RTe Secure Raid System User Manual Page | 4

IMPORTANT NOTICES

Safety Notices

•The warranty is void if an unauthorized person attempts and/or repairs the hard disk drive.

•Read all Manuals and instructions carefully before using the device.

•Do not spill any liquid or insert any object into the device.

•Use the device within the specifications indicated, including but not limited to: power

requirements, temperature, humidity, sunlight and magnetism from other devices such as

computers and televisions.

•Please visit the Rocstor website, www.rocstor.com for further information concerning

specifications and use of the device.

General Notices

•Consistently make multiple backup copies of your data for your protection. Hard disk drives

are subject to failure at any time.

•Rocstorage, Inc. shall not be held liable for loss of data or the restoration or recovery of

data on the device. Please view complete Limited Warranty Information in this manual or

on the Rocstor website (www.rocstor.com) for further details.

Capacity Disclaimer

Actual accessible hard drive capacity will indicate up to 10% lower than stated under different

Operating Systems and formatting.

The storage volume is measured in total bytes before formatting. References to round

numbers of gigabytes or terabytes are an approximation only. For example, a disk drive labeled

as having 00GB (gigabytes) has space for approximately 00,000,000,000 bytes before

formatting. After formatting, the drive capacity is reduced by about % to 10% depending on

the operating system and formatting used.

Care and Handling

The following instructions concern the proper care and handling of the Articroc 4-Bay RAID.

Please take a moment to review these instructions.

•As with any storage solution, it is recommended that all data be backed up regularly.

•Ensure that you follow the proper removal procedure to disconnect the RAID.

•Do not move or disconnect this device from your computer while it is reading or writing

data. This may cause damage to the RAID.

•Do not place this device near a heat source or expose it to direct flame.

•Do not place the device near any equipment generating strong electromagnetic fields.

Exposure to strong electromagnetic fields may cause the device to malfunction or data to be

corrupted.

•Do not drop or cause shock to your RAID.

•Do not spill any liquid or insert any object into the device.

•Do not attempt to disassemble and service the Rocpro drive during the warranty period.

•Please read the Safety Notices and Limited Warranty information in this Manual and on the

Rocstor website (www.rocstor.com) for further details.

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CC-B RADIO REQUENCY INTER ERENCE STATEMENT

This device complies with Part 1 of the FCC rules. Operation is subject to the following two

conditions:

This device may not cause harmful interference.

This device must accept any interference received, including interference that may cause

undesired operation.

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 1 of the FCC rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates radio frequency energy, and

if not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications.

PRECAUTIONS OR THE RAID SYSTEM

♦The main circuit board of the RAID System is susceptible to static electricity. Proper

grounding is required to prevent electrical damage to the RAID System unit or other

connected devices, including the host computer. Always place the RAID System unit on a

smooth surface and avoid all dramatic movement, vibration and percussion.

♦Do NOT allow water to enter the RAID System unit.

♦Installation of additional equipment in the host computer may be required. Visit our

website to download the latest product information updates.

♦Do NOT attempt to service this unit yourself. Disassembling the RAID System’s inner parts

will expose you to dangerous voltages or other hazards.

♦Do NOT block the ventilation. Proper airflow is required to ensure reliable operation and to

prevent overheating.

♦Do unplug the RAID System unit from the electrical outlet when not in use to provide an

ecological friendly environment.

♦Use only the power supply cable provided with the RAID System unit.

Please thoroughly read and follow the instructions provided in this manual. Failure

to do so may result in damage to the RAID System, and any or all of the connected

devices.

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ABOUT THIS MANUAL

This manual provides information regarding the quick installation and hardware features of the

eSATA-to-SATA II Rocserve 4RTe. This document also describes how to use the storage

management software. Information contained in the manual has been reviewed for accuracy,

but not for product warranty because of the various environment/OS/settings. Information and

specifications will be changed without further notice. Please go to the Rocstor website to find

the on-line version of the manual for up-to-date information.

The following icons are being used for some details and information to be considered in going

through with this manual:

NOTES:

These are notes that contain useful information and tips

that the user must give attention to in going through with

the Rocserve 4RTe operation.

IMPORTANT!

This refers to important information that the user must

remember.

CAUTION:

This refers to important information that the user must be

aware to prevent damage to the equipment and its

components.

WARNING!

This refers to important information that the user must

follow to avoid unnecessary errors and bodily injury during

hardware and software operation.

ROCSECURE – Rocserve 4RTe Secure Raid System User Manual Page | 7

BE ORE YOU BEGIN

Before reading the remainder of this manual, please read the following safety guidelines. Notes

about the Rocserve 4RTe’s controller configuration and the product packaging and delivery are

also included.

Safety Guidelines

To provide reasonable protection against any harm on the part of the user and to obtain

maximum performance, the user is advised to be aware of the following safety guidelines

particularly in handling hardware components:

Upon receiving the product:

•Place the product in its proper location.

•To avoid dropping the unit, ensure that somebody is around for immediate assistance.

•Please handle with care to avoid dropping the unit, which may cause serious damage to the

product and/or personal injuries. Always use correct lifting procedures.

Upon installing the product:

•Ambient temperature is very important for the installation site. It must not exceed 30◦C (86◦

F). Due to seasonal climate changes, regulate the installation site temperature to ensure it

does not exceed the allowed ambient temperature.

•Before plugging-in any power cords, cables and connectors, ensure that the power switches

are turned OFF. Disconnect power connections before the power supply module is removed

from the enclosure.

•Outlets must be accessible to the equipment. Do not use extension cords.

•All external connections should be made using shielded cables and as much as possible. It is

recommended that anti-static hand gloves be used to make all connections and

disconnections.

•When installing each component, secure all mounting screws and locks. Ensure that all

screws are fully tightened. Follow correctly all the listed procedures in this manual for

reliable performance.

Controller Configuration

This Rocserve 4RTe supports single controller configuration.

Packaging, Shipment and Delivery

•Before removing the Rocserve 4RTe from the shipping carton, please visually inspect the

physical condition of the shipping carton for any damage.

•Unpack the Rocserve 4RTe and verify that the contents of the shipping carton are all there

and in good condition.

•Exterior damage to the shipping carton may indicate that the contents of the carton are

damaged.

•If any damage is found, do not remove the components. Please IMMEDIATELY contact the

dealer where you purchased the Rocserve 4RTe for further instructions.

ROCSECURE – Rocserve 4RTe Secure Raid System User Manual Page | 8

GENERAL

Introduction

ROCSERVE 4RTe - Secure 4-Bay RAID

Rocstorage has developed an advanced encrypted 4-bay RAID system that provides exceptional

performance and reliability for both Mac and PC users. Demanding audio/video professionals

will have 4 fast SATA high-capacity 3. ” drives for incredible storage.

Choose Rocstor drives and store your future.

BOX CONTENTS

•RAID system unit

•One power cable

•One RJ-4 Ethernet cable

•One external SATA cable

•One serial RS232 cable

•Two encryption key tokens

•Installation Reference Guide

•Miscellaneous hardware

Special eatures

•Real-time hardware AES-2 6 bit encryption RAID system to safeguard all data-at-rest

•Multiple volumes for host access

•Over 2 TB support

•Supports MAID (Massive Array of Idle Disks - “Green Storage Concept”) technology to save

less power consumption and enhance disk drives’ effective usage

•Easy to say “disk drives are spin down when there is no activity or I/O drives on the drives”

•Supports hot spare and auto rebuild function

•On-line capacity expansion

ROCSECURE – Rocserve 4RTe Secure Raid System User Manual Page | 9

ENCRYPTION EATURES:

•Advanced Encryption Standard Algorithm AES-2 6 bit key strength

•Real-time encryption (virtually zero time in encrypting and decrypting the data)

•Hardware encryption (not software imbedded in a chip)

•CBC or ECB modes

•The cryptographic engine is NIST (National Institute of Standards and Technology) of

USA and CSE (Communications Security Establishment) of Canada certified hardware

AES (Advanced Encryption Standard) algorithm.

•FIPS (US Federal Information Processing Standard) 140-2 Cryptographic Engine validated

(FIPS Inside)

•Authentication: Secure key token

•No software or GUI involved or required installation (for encryption or authentication)

•Raid sub-system external storage drive

•Ruggedized aluminum casing

•Built-in power supply

•Incorporates SATA hard drive

•eSATA port

•Speeds up to 3,000 Megabytes per second

•Compatible with both Windows and Macintosh environments

•Power: Auto-Switchable 240VA/100VA international use

•Direct (AC) plug in to electricity (no bulky adaptor required)

•Includes all necessary cables

ROCSECURE – Rocserve 4RTe Secure Raid System User Manual Page | 10

MINIMUM SYSTEM REQUIREMENTS

Mac Users: Window Users:

* Many computers do not come with factory installed eSATA port. Therefore, you may need to

purchase a PCI, PCI-X or PCI-Express card to use these ports. Rocstor offers a variety of

accessories to work with PC Windows or Mac based Computers. Please visit us at

www.ROCSTOR.com

CONNECTORS

•R-Link (RJ4 ) Port

•eSATA Port

•Key- Token Port

•Monitor Port

•AC Power Input

•On – OFF Switch

Hardware: eSATA* or USB (1.1 or 2.0)

port(s.)

Operating Systems: Microsoft Windows

2000, Me, XP, Vista, Windows 7

Recommended memory: 1 GB RAM

Hardware: eSATA* or USB (1.1 or 2.0)

port(s.)

Mac: PowerPC or Intel processor running

Mac OS 9, X, Leopard, Snow Leopard

Recommended memory: 1 Gb RAM

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