Ricoh SP3 Manual de servicio

 Technical Bulletin PAGE: 1/2

Model: SP3 Date: 30-Sep-97 No: 1

Subject: SCU ROM Modification Prepared by: A.Tokoyama

From: QAC 2nd Field Information Dept.

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Other ( )

This bulletin describes the software modifications for the SCU board.

Two [Copy1 and MF Shell (Copy2)] ROMs have been changed for this modification

Problem Countermeasure

If the paper is jammed during feed out after

the final stapling print job, SC600 may

occur.

Switch the power off and on to reset the

machine.

Modified software.

If the operator switches to printer mode

regardless of any remaining paper in the

duplex unit from a copier job, Controller

Error 02 will occur.

Modified software.

When using the scanner function, the image

density setting (dark/ light) has the opposite

effect.

Modified software.

When using the scanner function, if an error

occurred, it is possible to switch to the

copier menu from the scanner mode directly

and a controller error may occur.

Modified software.

 Technical Bulletin PAGE: 2/2

Model: SP3 Date: 30-Sep-97 No: 1

When replacing the 2 ROMs, please replace them with the applicable combination shown

in the table below.

Product Code Language ROM: Copy 1 ROM: MF Shell

(Copy 2) ROM: MSIS

A195-10,15,17,55 English (NA) A1957717G A1957720G *(A1957723C)

A195-22 English (EU) A6525102F A6525103F *(A6525101A)

A652-01 English (EU) A6525102F A6525103F *(A6525101A)

A652-02 German A6525132B A6525133B *(A6525131)

A652-03 French A6525162B A6525163B *(A6525161)

A652-04 Italian A6525202B A6525203B *(A6525201)

A652-05 Swedish A6525232B A6525233B *(A6525231)

A652-06 Spanish A6525262B A6525263B *(A6525261)

A652-07 Dutch A6525302B A6525303B *(A6525301)

A652-08 Danish A6525332B A6525333B *(A6525331)

A652-09 Norwegian A6525362B A6525363B *(A6525361)

* : The software of this ROM has not been changed at this modification.

 Technical Bulletin PAGE: 1/2

Model: Finisher for SP3 Date: 30-Sep-97 No: 2

Subject: SC101 Prepared by: E.Fukuyama

From: QAC 2nd Field Information Dept.

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Other ( )

For the machines on which the Finisher is installed, if a large amount of copies is made

right after power-up, SC101 may occur. If SC101 occurs, please replace the Entrance

Guide with part number A6122333. The installation procedure for the Entrance Guide is

shown on the next page.

Symptom

SC101 occurs.

Cause

If the Entrance Guide is not installed in the proper position, a gap may develop between

the Cover and the Main Frame through which the heat and humidity generated by the

paper may enter and lead to high temperature/high humidity around the lamp stabilizer.

Countermeasure

MB#8 and MB#9 for the SR700 provide information concerning the change in shape of the

Entrance Guide. Please refer to these MBs for further details concerning this modification.

ACTION

During the set-up of a Finisher manufactured after May 1997, please install the Entrance

Guide in a manner that will prevent a gap from developing between the Cover and the

Main Frame. Please refer to the attached page for this procedure.

In the event of an SC101 on a Finisher manufactured before April 1997, please replace the

Entrance Guide with part number A6122333.

 Technical Bulletin PAGE: 2/2

Model: Finisher for SP3 Date: 30-Sep-97 No: 2

Entrance Guide Installation Procedure

1. Peel off the tape seal for the Entrance Guide

2. Place the Entrance Guide on the Main Frame.

3. Attach the Entrance Guide to the Cover

Gap between Cover and Frame

 Technical Bulletin PAGE: 1/1

Model: SP3 Date: 31-Oct-97 No: 3

Subject: BCU ROM Modification Prepared by: A.Tokoyama

From: QAC Field Information Dept.

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Other ( )

This bulletin describes the software modification for the BCU board.

The new software version has been included in the SP3 machines from September

production.

Problem Countermeasure

Legal size paper (8 1/2” x 14”) cannot be

used in the by-pass tray. Request for a

modification to allow the use of legal size

paper.

SP mode 1900 has been added.

When the side fence of the by-pass tray is

set to 8 1/2”, letter (11”) or legal (14”) size

can be selected.

NOTE: To enable this function, the three ROMs (Copy1, MSIS, MF-Shell) on the SCU

board should each be the latest version (the SCU ROM modification is described

in RTB No. 1 for the SP3.).

BCU ROM and Board Part Number:

Product Code ROM: BCU BCU Board

A195-

10,15,17,22,26,27,55,65 A1955104C A1957728C

 Technical Bulletin PAGE: 1/1

Model: SP3 Date: 31-Oct-97 No: 4

Subject: Controller Board ROM Modification Prepared by: A.Tokoyama

From: QAC Field Information Dept.

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Other ( )

This bulletin describes the software modifications for the printer controller board.

The new software version has been included in the controller board from October

production.

Category Problem Countermeasure

Scanner Option When there is an original in the ADF and no

paper on the exposure glass, if the user scans

the original using the flat-bed original mode

from the PC, the controller may hang up.

Modified software

Scanner Option Whenever the power is on, the controller board

sometimes performs a SCSI Bus reset. Modified software

Scanner Option When scanning using 256 gray scales, 300dpi,

and the maximum scanning area, the controller

cannot scan the image and a time out error

occurs.

Modified software

New PCL

Printer Driver

(Software 2000)

Using the new PCL printer driver (by Software

2000), if a different paper tray is selected for

the first page with this printer driver, the first

page cannot be stapled together with the

following pages

Modified software

Important: This modification is required if the scanner option is installed.

Before the scanner option is installed, check the software version of the

controller board.

If it is ver. 2.29 or earlier, replace the controller software.

NOTE: Note that the software version used on the production line skipped from ver. 2.27

to 2.30.

Controller Board Part Number and Software Version:

Product Code Controller Board Software Version

A649-00 A6495100Q ver. 2.30

 Technical Bulletin PAGE: 1/1

RTB Correction

Reissue date: 31-Jan-98

The items in bold italics have been added.

Model: SP3 Date: 15-Jan-98 No: 5

Subject: Controller Error Prepared by: E.Fukuyama

From: QAC Field Information Dept.

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Other ( )

A controller error was displayed due to a poor connection of the harness between the

controller board and the hard disk.

Problem

LEDs D2, 3, 5, and 6

or the LED D6

on the controller board were lit and a controller error

was displayed on the operation panel.

Cause

Due to a poor connection of the harness between the controller board and the hard disk,

the hard disk test cannot be executed.

Action

1. Check to see if the connector pins on the hard disk or the connector board are

deformed.

If the pins are deformed, fix them if possible. Replace them if they cannot be fixed.

2. Check to see if there is any foreign material on the connector. If so, please remove it.

3. Reset the harness.

When inserting the harness into the connector, enough force should be applied to

ensure that it is completely plugged in.

 Technical Bulletin PAGE: 1/2

RTB Correction

Reissue date: 30-Apr-98

The items in bold italics have been corrected or added.

Model: SP3 Date: 15-Mar-98 No: 6

Subject: SCU ROM Modification Prepared by: A.Tokoyama

From: QAC Field Information Dept.

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Other ( )

This bulletin describes the software modifications for the SCU board.

Two ROMs [Copy1 and MF Shell (Copy2)] have been changed for this modification.

The new software version has been included in the SP3 machines from February

production.

Problem Countermeasure

“Set Key-Counter” is displayed, when

pressing the Printer/Scanner button on the

operation panel to enter printer mode in

User Code mode (which is only for the

copier feature).

Modified software.

If the bypass tray is used for a copy job after

a printing job using the bypass tray without

closing the bypass tray to reset it, only a

part of the image is printed with bypass tray

feeding.

Modified software.

 Technical Bulletin PAGE: 2/2

Model: SP3 Date: 15-Mar-98 No: 6

When replacing the 2 ROMs, please replace them with the applicable combination shown

in the table below.

Product Code Language ROM: Copy 1 ROM: MF Shell

(Copy 2) ROM: MSIS

A195-10,15,17,55 English (NA) A1957717

A1957720

*(A1957723C)

A195-22 English (EU) A6525102H A6525103H *(A6525101B)

A652-01 English (EU) A6525102H A6525103H *(A6525101B)

A652-02 German A6525132D A6525133D *(A6525131A)

A652-03 French A6525162D A6525163D *(A6525161A)

A652-04 Italian A6525202D A6525203D *(A6525201A)

A652-05 Swedish A6525232D A6525233D *(A6525231A)

A652-06 Spanish A6525262D A6525263D *(A6525261A)

A652-07 Dutch A6525302D A6525303D *(A6525301A)

A652-08 Danish A6525332D A6525333D *(A6525331A)

A652-09 Norwegian A6525362D A6525363D *(A6525361A)

* : The software in this ROM has not been changed at this modification.

 Technical Bulletin PAGE: 1/3

Model: SP3 Date: 15-Mar-98 No: 7

Subject: Software Upgrade Procedure Revision Prepared by: A.Tokoyama

From: QAC Field Information Dept.

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Other ( )

This bulletin describes the revision of the upgrade procedure for the SP3 printer controller

software.

If the SP3 printer controller software must be upgraded in the field, please use the

following procedure. New upgrade program files (SCOPY.BAT, FCOPY.EXE and

TIMER.EXE) will be use to upgrade the new system software.

Please modify the section “Download New System Software” (from page 4-4) of the

technical manual for the Printer/Scanner Controller Options.

2.3 DOWNLOAD NEW SYSTEM SOFTWARE

Download New System Software is used to update the controller system software from a

personal computer through a parallel cable.

Preparation

•Provide a DOS based computer with a parallel port (LPT1 is used by default)

NOTE: MS-DOS or PC-DOS is required on the PC.

•Provide a standard parallel cable to connect the computer to the SP3.

•Provide new system software to download from the computer

•Provide the SCOPY programs under one directory (command files and BAT file).

i.e.

C:\SCOPY(directory)\SCOPY.BAT

FCOPY.EXE

TIMER.EXE

All these three files are required to download the system software.

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