Reolink RLC-1010A/B4K11 Guía de inicio rápido

EN/DE/FR/IT/ES

@ReolinkTech https://reolink.com

Sept 2022

QSG1_B

58.03.005.0039

Technical Support

If you need any technical help, please visit our ocial support site and

contact our support team before returning the products,

https://support.reolink.com

Technische Unterstützung

Wenn Sie Hilfe brauchen, kontaktieren Sie bitte Reolink Support Team

zuerst, bevor Sie Ihre Bestellung zurücksenden. Meiste Fragen oder

Probleme können von unserem Online Support Center beantwortet

und gelöst werden: https://support.reolink.com

Support technique

Si vous avez besoin d’aide, veuillez contacter Reolink avant de

retourner votre produit. La plupart des questions peuvent être

répondues via notre centre de support en ligne à l'adresse

https://support.reolink.com

Assistenza Tecnica

Se avete bisogno di aiuto, le chiediamo gentilmente di contattare

Reolink prima di restituire il prodotto. La maggior parte delle domande

può essere risolta tramite il nostro centro di assistenza online

all'indirizzo https://support.reolink.com

Soporte técnico

Si necesita ayuda, comuníquese con Reolink antes de devolver su

producto. La mayoría de las preguntas se pueden responder a través

de nuestro centro de soporte en línea en https://support.reolink.com

REOLINK INNOVATION LIMITED

FLAT/RM 705 7/F FA YUEN COMMERCIAL BUILDING 75-77 FA YUEN

STREET MONG KOK KL HONG KONG

Hoferstasse 9B, 71636 Ludwigsburg, Germany

[email protected]

Product Ident GmbH

89 Princess Street, Manchester, M1 4HT, UK

[email protected]

APEX CE SPECIALISTS LIMITED

REP

Operational Instruction

Apply to: RLC-1010A/B4K11

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Contents What’s in the Box

What’s in the Box

Camera Introduction

Connection Diagram

Set up the Camera

Mount the Camera

Troubleshooting

Speciﬁcations

Notiﬁcation of Compliance

Camera 1m

Ethernet Cable

Waterproof Lid

Quick Start Guide Surveillance Sign Mounting

Hole Template

Pack of Screws

NOTE: Camera and accessories vary with dierent camera models that

you purchase.

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Camera Introduction

Infrared Lights

Lens

Daylight Sensor

Built-in Mic

Waterproof Lid

Network Cable

Reset Button

* Press for about 10 seconds to restore the

device to factory settings.

Power Port (Optional)

Waterproof Lid

Network Cable

Reset Button

* Press for about 10 seconds to restore the

device to factory settings.

Power Port (Optional)

Lens

Metal Case

Daylight Sensor

Infrared Lights

Mount

Built-in Mic

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Connection Diagram

Before using the camera, please connect your camera as instructed

below to ﬁnish initial setup.

1. Connect the camera to a Reolink NVR (not included) with an Ethernet

cable.

2. Connect the NVR to your router, and then power on the NVR.

PoE IP Camera

Power Adapter

Reolink NVR *

Ethernet Cable

Router

NOTE: The camera should be powered with a 12V DC adapter or a PoE

powering device such as PoE injector, PoE switch or Reolink NVR

(not included in the package).

* You may also connect the camera to a PoE switch or PoE injector.

NOTE:

• Dierent types of cameras are introduced in this section. Please check

out the camera included in the package and check out the details from

the correpsonding introduction above.

• The actual appearance and components may vary with dierent

model of product.

NOTE:

• Dierent types of cameras are introduced in this section. Please check

out the camera included in the package and check out the details from

the correpsonding introduction above.

• The actual appearance and components may vary with dierent

model of product.

VGAHDMIUSB

AUDIO

OUT

DC 48V

2 4 6 8

1 3 5 7

OFF

LAN

eSATA

Mount

Metal Aluminum Case

Infrared Lights

Daylight Sensor

High Deﬁnition Lens

Spotlight

Speaker

Built-in Mic

Download and launch the Reolink App or Client software, and follow the

onscreen instructions to ﬁnish initial setup.

Set up the Camera

Installation Tips

• Do not face the camera towards any light sources.

• Do not point the camera towards a glass window. Or, it may result in

poor image quality because of the window glare by infrared LEDs,

ambient lights or status lights.

• Do not place the camera in a shaded area and point it towards a well-lit

area. Or, it may result in poor image quality. To ensure best image

quality, the lighting condition for both the camera and the capture object

shall be the same.

• To ensure better image quality, it’s recommended to clean the lens with

a soft cloth from time to time.

• Make sure the power ports are not directly exposed to water or

moisture and not blocked by dirt or other elements.

• With IP waterproof ratings, the camera can work properly under

conditions like rain and snow. However, it doesn't mean the camera can

work underwater.

• Do not install the camera at places where rain and snow can hit the

lens directly.

• The camera may work in extreme cold conditions as low as -25°C.

Because when it is powered on, the camera will produce heat. You may

power on the camera indoors for a few minutes before installing it

outdoors.

Mount the Camera

• On Smartphone

• On PC

Scan to download the Reolink App.

Download path of the Reolink Client: Go to https://reolink.com > Support

> App & Client.

NOTE: If you are connecting the camera to a Reolink PoE NVR, please

set up the camera via the NVR interface.

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Stien the adjustment knob to

lock the camera.

Drill holes in accordance with the

mounting hole template.

NOTE: There are two dierent types of mounts for bullet cameras.

Please check out the mount included in the package and follow the

corresponding instruction to install the camera properly.

NOTE: Use the drywall anchors

included in the package if needed.

NOTE: Run the cable through the

cable notch on the mount base.

Install the mount base with the

mounting screws included in

the package.

To get the best ﬁeld of view,

loosen the adjustment knob

on security mount and turn

the camera.

Install the Camera

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Camera is not Powering On

If your camera is not powering on, please try the following solutions:

• Make sure your camera is powered properly. The PoE camera should

be powered by a PoE switch/injector, the Reolink NVR or a 12V

power adapter.

• If the camera is connected to a PoE device as listed above, connect

the camera to another PoE port and see if the camera will power on.

• Try again with another Ethernet cable.

If these won’t work, contact Reolink Support https://support.reolink.com/

Troubleshooting

Infrared LEDs Stop Working

If the Infrared LEDs of your camera stop working, please try the

following solutions:

• Enable infrared lights on Device Settings page via Reolink App/Client.

• Check if the Day/Night mode is enabled and set up auto infrared lights

at night on Live View page via Reolink App/Client.

• Upgrade the ﬁrmware of your camera to the latest version.

• Restore the camera to factory settings and check out the infrared light

settings again.

NOTE: If your camera has another mount without the adjusting knob,

please loosen the adjusting screw with the provided hex key and turn the

camera as shown below to adjust the angle.

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590°

360°

Notiﬁcation of Compliance

FCC Compliance Statement

This device complies with Part 15 of FCC Rules. Operation is subject to

the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation. For more

information, visit: https://reolink.com/fcc-compliance-notice/

Reolink declares that this device is in compliance with the essential

requirements and other relevant provisions of Directive 2014/30/EU.

This marking indicates that this product should not be disposed with

other household wastes.throughout the EU. To prevent possible harm to

the environment or human health from uncontrolled waste disposal,

Simpliﬁed EU Declaration of Conformity

Correct Disposal of This Product

Speciﬁcations

Operating Temperature: -10°C to 55°C (14°F to 131°F)

Operating Humidity: 10%-90%

Ingress Protection: IP66

For more speciﬁcations, visit https://reolink.com/

Night Vision: 30 Meters (100ft)

Day/Night Mode: Auto Switchover

Hardware Features

General

If these won't work, contact Reolink Support https://support.reolink.com/

Failed to Upgrade the Firmware

If you fail to upgrade the ﬁrmware for the camera,

try the following solutions:

• Check out the current camera ﬁrmware and see if it is the latest one.

• Make sure that you download the correct ﬁrmware from Download

Center.

• Make sure that your PC is working on a stable network.

If these won't work, contact Reolink Support https://support.reolink.com/

NOTE: This equipment has been tested and found to comply with the

limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against

harmful interference in a residential installation.

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Überblick

Lieferumfang

Allgemeine Einführung

Diagramm für Kameraanschluss

Kamera-Einrichtung

Installation der Kamera

Fehlerbehebung

Speziﬁkationen

Konformitätserklärung

This product comes with a 2-year limited warranty that is valid only if

purchased from Reolink Ocial Store or a Reolink authorized reseller.

Learn more: https://reolink.com/warranty-and-return/

Limited Warranty

Use of the product is subject to your agreement to the Terms of Service

and Privacy Policy at reolink.com.Keep out of reach of children.

Terms and Privacy

By using the Product Software that is embedded on the Reolink product,

you agree to the terms of this End User License Agreement (“EULA”)

between you and Reolink. Learn more: https://reolink.com/eula/

End User License Agreement

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recycle it responsibly to promote the sustainable reuse of material

resources. To return your used device, please use the return and

collection systems or contact the retailer where the product was

purchased. They can take this product for environmentally safe

recycling.

NOTE: We hope that you enjoy the new purchase. But if you are not

satisﬁed with the product and plan to return, we strongly suggest that

you reset the camera to factory default settings before returning.

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Lieferumfang Allgemeine Einführung

HINWEIS: Kamera und Zubehör variieren je nach dem Kameramodell

Ihrer Bestellung.

Infrarot-LEDs

Objektiv

Tageslichtsensor

Internes Mikrofon

Wasserdichter Deckel

Netzwerkkabel

Reset-Taste

* Zum Zurücksetzen auf die Werkseinstellungen ca.

10 Sekunden lang drücken.

Strom (Optional)

Montagesockel

Kamera Netzwerkkabel

1 Meter

Wasserdichter

Deckel

Kurzanleitung Schild

Videoüberwachung

Montage-

Lochschablone

Päckchen

mit Schrauben

Tabla de contenidos

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