Rath Command Center Manual de usuario

N56W24720 N. Corporate Circle Sussex, WI 53089

800-451-1460 www.rathcommunications.com RP8500PBXVOIPG

Ver. 3

10/18

Made in the USA

3 Year Warranty

Installation & Operations Manual

VoIP Command Center

Thank you for purchasing RATH’s VoIP Command Center. We are the largest Emergency Phone

Manufacturer in North America and have been in business for over 35 years.

We take great pride in our products, service, and support. Our Emergency Phones are of the highest

quality. Our experienced customer support teams are available to remotely assist with site preparation,

installation, and maintenance. It is our sincere hope that your experience with us has and will continue to

surpass your expectations.

Thank you for your business,

RATH®Team

Table of Contents

Items Needed. . . . . . . . . . . . . . . . . . . . . . . . . . .

Installation Steps. . . . . . . . . . . . . . . . . . . . . . . .

Typical System Layout. . . . . . . . . . . . . . . . . . . .

Distribution Module Wiring. . . . . . . . . . . . . . . .

Connecting Phones to Distribution Module. . .

VoIP Card Programming. . . . . . . . . . . . . . . . . .

Setting Date and Time. . . . . . . . . . . . . . . . . . . .

Phone Programming. . . . . . . . . . . . . . . . . . . . .

Command Center Operating Instructions. . . .

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . .

N56W24720 N. Corporate Circle Sussex, WI 53089

800-451-1460 www.rathcommunications.com

Page 3

Page 4

Page 5

Page 7

Page 10

Page 11

Page 12

Items Needed

Included

• Command Center phone with phone line cable

• Distribution Module

• System wiring (pigtail cables, power cord, ethernet

cable for programming Distribution Module)

• Cabinet (wall mount) or Stand (desk mount)

Page 3

N56W24720 N. Corporate Circle Sussex, WI 53089

800-451-1460 www.rathcommunications.com

Installation Steps

Not Included

• Router

• Network Switch (POE+ if using with POE phones)

• Windows Laptop

• Analog phone for testing

• Multimeter

Step 1

Mount the Distribution Module and Power Supply with battery back up in an appropriate location,

installing the cabinet for wall mount units or the stand for desk mount units accordingly. Then remove

the knock outs (if applicable). The recommended location to mount the Distribution Module and Power

Supply is in a network closet or machine room. Mount the Command Center according to the owner’s

specications.

Follow the diagram below for attaching the extender and foot stand to the back of the Command Center

phone as needed.

Step 2

For 1-48 zone systems, remove the screws on the back of the Distribution Module and remove the

cover to expose the internal RJ45 interface connections.

Typical System Layout

Page 4

Network Switch

SOLID LIGHT: CALLING

BLINKING LIGHT: RECEIVED

PHONEHELP

Router

Ethernet from CPU

Card to Network

Components

Connection from

WAN Port on VoIP

Card to Network

Components

SOLID LIGHT: CALLING

BLINKING LIGHT: RECEIVED

PHONEHELP

Rath IP Phone

Note: Local and/or state

codes may have additional

cabling requirements. Please

check with your local AHJ.

Cat 5E or Cat 6E cabling

Two Wire Connection

Base

Station

Distribution

Module

Power Supply

with UPS

120v Power Source

SOLID LIGHT: CALLING

BLINKING LIGHT: RECEIVED

PHONEHELP

SOLID LIGHT: CALLING

BLINKING LIGHT: RECEIVED

PHONEHELP

Network

Components

Maximum wire run

between connected

devices is 300’

Page 5

Distribution Module Wiring

Step 3

Card Wiring

• The maximum cable length to the Comand Center is 6200’ for 22AWG and 3600’ for 24AWG cable

• Local and/or state codes may have additional cabling requirements. Check with your local AHJ.

• VoIP Call Boxes are not hardwired to the Distribution Module

Option 1

1-48 Zone VoIP System:

• Plug the supplied RJ45 pigtail cables into the RH45 interface connections following the wiring chart

and pin-out color scheme below

• Refer to the top of the cards to see what type of RJ45 interface and number of extensions

• The same pin-out color scheme should be used for the primary card and for all additional cards

The system uses T568-A for pin-out wiring

• On top of each card there is a table indicating RJ45 interface usage:

SLT is the port used for connecting hardwired Call Boxes

DKP is the port used for connecting Command Center phone(s)

TWT is the port used for outside Telco lines

• The rst card installed will always be:

• Interface 1 (01-04): connection for 4 hardwired Call Boxes (SLT)

• Interface 2 (05-06): connection for 2 Telco lines (TWT)

• Interface 3 (07-08): connection for up to 2 Command Center phones (DKP)

• The VoIP interface card is always intalled in slot 5 and will have the WAN port connected to the

network components via an ethernet cable

S01-S04 S05-S06 S07-S08

2003

2004

COMMAND CENTER 1

SLT TWT DKP

01 - 04

05 - 06

07 - 08

COMMAND CENTER 2

TELCO LINE 1

TELCO LINE 2

2001

2002

PHONE 1

PHONE 2

PHONE 3

PHONE 4

Note: Do not use

the green and

brown pairs

Page 6

Option 2

64-128 Zone VoIP System:

• Plug the supplied RJ45 pigtail cables into the RJ45 interface connections following the wiring chart

and pin-out color scheme below

• Refer to the top of the cards to see what type of RJ45 interface and number of extensions

• The same pin-out color scheme should be used for the primary card and for all additional cards.

The system uses T568-A for pin-out wiring

• On top of each card there is a table indicating RJ45 interface usage:

S_ are the ports used for connecting hardwired Call Boxes

TD(1-2)(3-4) with a dot under the D is the port used for connecting Command Center phone(s)

TD(1-2)(3-4) with a dot under the T is the port used for outside Telco lines

• The rst card installed will always be:

• Interface 1 (S01-S04): connection for 4 hardwired emergency phones

• Interface 2 (S05-S08): connection for 4 hardwired emergency phones

• Interface 3 (S09-S12): connection for 4 hardwired emergency phones

• Interface 4 (S13-S16): connection for 4 hardwired emergency phones

• Interface 5 (D1-2): connection for up to 2 Command Center phones

• Interface 6 (T1-2): connection for up to 2 outside Telco lines

• Connect the WAN port on the control card to the network components via an ethernet cable

S01-S04 S05-S08 S09-S12

2003

2004

COMMAND CENTER 1

COMMAND CENTER 2

2001

2002

PHONE 1

PHONE 2

PHONE 3

PHONE 4

Note: Do not use

the green and

brown pairs

S13-S16 D1-2 T1-2

2007

2008

2005

2006

PHONE 5

PHONE 6

PHONE 7

PHONE 8

2011

2012

2009

2010

PHONE 9

PHONE 10

PHONE 11

PHONE 12

2015

2016

2013

2014

PHONE 13

PHONE 14

PHONE 15

PHONE 16

TELCO LINE 1

TELCO LINE 2

Page 7

Connecting Phones to Distribution Module

Step 4

Connect the phones

Note: The maximum wire run between network devices is 300’

Standard Setup

IP Phones:

• Connect the POE+ Network Switch to the POE port on the phone via an ethernet cable

Elevator Phones ONLY

Analog Phones with IP Interface:

• Connect the Network Switch to a RATH® IP Interface via an ethernet cable

• Connect the RATH® IP Interface to the phone via a phone line cable

• Cat 5E is the minimum standard cable for the system. Check with your local AHJ to ensure you are in

compliance with state and/or local codes.

Step 5

Apply AC power to the Distribution Module by connecting the supplied power cable from the Distribution

Module to the RATH® model RP7700104 Power Supply.

Step 6

Turn on the Power Supply

Step 7

Power on the Distribution Module

VoIP Card Programming

Step 8

Program the VoIP Card

Note: If network information is provided to RATH® at the time of purchase, then no additional

information needs to be entered for the VoIP card.

If network information is NOT provided, the following needs to be performed:

1. Connect the ethernet port of the Distribution Module to your Windows laptop using an ethernet cable

a. For 1-48 zone systems, the ethernet port is located on the back of the housing

b. For 49-150 zone systems, the ethernet port is the one closest to the power switch

2. Change the IP address of the laptop’s network interface card

a. Navigate to Control Panel

b. Click on Network and Internet

c. Click on Network and Sharing Center

d. Click on Change Adapter Settings

e. Right click on Ethernet

Page 8

f. Click on Properties

g. Double click on Internet Protocol Version 4

h. Click Use the Following IP Address

i. Change IP to the default IP address range of the Distribution Module (recommend using

192.168.1.200)

j. Change Subnet Mask (default is 255.255.255.0)

3. Turn o󰀨 the wireless card on the laptop (if applicable)

4. Log in to the Distribution Module

a. Enter 192.168.1.202 into the web browser (Google Chrome is recommended)

b. Log in as System Engineer and enter Password: Rath7284!

5. Enter VoIP information

a. Navigate to VoIP Conguration in left side menu

b. Click the drop-down arrow, more menu options should appear

c. Click VoIP Port Parameters

6. Enter Server Information

a. Navigate to WAN Port (IPV4 Settings)

b. Enter the assigned network IP address into the IP Address line

c. Enter the Subnet Mask of your network into the Subnet Mask line

d. Enter the Router IP address into the Default Gateway line

7. Click Submit

Page 9

8. Setting up SIP Extensions

a. Click SIP Extension Settings

b. VOIP Port 1 should be selected

c. Enter the desired name in the Name line

d. Enter the extension in the SIP ID line

i. This must be a number above 4000 to avoid issues within the system

ii. Example:

1. Extension 1 = 4001

2. Extension 2 = 4002

e. Enter the desired password in the Password line

i. Be sure to follow the password requirements displayed on the screen

f. Click Submit

Page 10

Setting the Date and Time

Step 9

All Distribution Module programming will be done from the Command Center handset

1. To enter Program Mode

a. Dial 1#91

b. Enter Password: 7284

2. To program the time zone

a. Dial 1002 followed by the appropriate time zone code

Eastern = 111

Central = 112

Mountain = 113

Pacic = 114

3. To program the date (month-day-year format)

a. Dial 1001 followed by the date

Example: 1001 02152011 for February 15, 2011

b. Touch the GREEN button in the middle of the phone when nished

4. To program the time (military time including hour-minute-second)

a. Dial 1003 followed by the time

Example: 1003 143000 for 2:30pm

5. To exit Program Mode dial 00 followed by the GREEN button

Phone Programming

Step 10

The VoIP Call Box is preprogrammed for Memory Location 1 to dial 3931 in order to call the Command

Center rst.

Optionally, the VoIP Call Box can be programmed to dial an outside number if the call is not answered

at the Command Center. To do this, follow these instructions at the Command Center:

1. Press the speaker phone button

2. Dial 1, 3, 4

3. Dial 9, then the external number

4. Press #, *

5. To exit Program Mode dial 00 followed by the GREEN button

Step 11

Program the location message (optional)

1. Set the message frequency to option 3

2. In the message recording, state the location of the call box followed by “To begin two-way

communication press * “

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