Qlogic QLogic Fibre Channel Switch Manual de usuario

59060-06 A

QLogic

Fibre Channel Switch

Event Message Guide

Firmware Version 7.4/7.8

Page ii 59060-06 A

QLogic Fibre Channel Switch

Event Message Guide

Information furnished in this manual is believed to be accurate and reliable. However, QLogic Corporation assumes no

responsibility for its use, nor for any infringements of patents or other rights of third parties which may result from its

use. QLogic Corporation reserves the right to change product specifications at any time without notice. Applications

described in this document for any of these products are for illustrative purposes only. QLogic Corporation makes no

representation nor warranty that such applications are suitable for the specified use without further testing or

modification. QLogic Corporation assumes no responsibility for any errors that may appear in this document.

Document Revision History

Release, Revision A, August 22, 2008 Firmware version 7.4/7.8

59060-06 A Page iii

Table of Contents

1 Introduction

Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Related Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

2 Events and Event Logging

Understanding Severity Levels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Displaying Events using the Event Browser. . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Displaying the Events Using the Command Line Interface . . . . . . . . . . . . . 2-2

Configuring the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Archiving and Downloading the Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Configuring Port Alarm Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

3 Event Messages

Fault Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Alarm Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Critical Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48

Warning Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62

Informative Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66

Page iv 59060-06 A

QLogic Fibre Channel Switch

Event Message Guide S

Notes

59060-06 A 1-1

1Introduction

This manual describes the alarm messages for QLogic Fibre Channel switches.

This manual is organized as follows:

Section 1 describes the intended audience, related materials, and technical

support.

Section 2 describes event logging concepts, including definitions of severity

levels, how to configure the event log, how to display the event log, and how

to download the event log from the switch.

Section 3 describes the message format and lists the messages.

Intended Audience

This manual is for Storage Area Network (SAN) administrators to provide a

reference for switch alarm messages, their meanings, and follow up actions.

Related Materials

The Fibre Channel Standards are available from:

Global Engineering Documents

15 Inverness Way East

Englewood, CO 80112-5776

Phone: (800) 854-7179 or (303) 397-7956

Fax: (303) 397-2740

1 – Introduction

Technical Support

1-2 59060-06 A

Technical Support

Customers should contact their authorized maintenance provider for technical

support of their QLogic switch products. QLogic-direct customers may contact

QLogic Technical Support; others will be redirected to their authorized

maintenance provider.

Visit the QLogic support Web site listed in Contact Information for the latest

firmware and software updates.

Availability

QLogic Technical Support for products under warranty is available during local

standard working hours excluding QLogic Observed Holidays.

Training QLogic offers certification training for the technical professional for both the

SANblade™ HBAs and the SANbox®switches. From the training link at

www.qlogic.com, you may choose Electronic-Based Training or schedule an

intensive "hands-on" Certification course.

Technical Certification courses include installation, maintenance and

troubleshooting QLogic SAN products. Upon demonstrating knowledge using live

equipment, QLogic awards a certificate identifying the student as a Certified

Professional. The training professionals at QLogic may be reached by email at

[email protected].

Contact Information

Please feel free to contact your QLogic approved reseller or QLogic Technical

Support at any phase of integration for assistance. QLogic Technical Support can

be reached by the following methods:

Support contact information for other regions of the world is available at the

QLogic website: http://support.qlogic.com

The QLogic knowledge database contains troubleshooting information for the

QLogic HBAs. Access the data base from the QLogic web site, www.qlogic.com.

Click the Support tab, Use the search engine at the top of the page to look for

specific troubleshooting information.

Web http://support.qlogic.com

North America Contact Information

Email support@qlogic.com

Phone (952) 932-4040

59060-06 A 2-1

2Events and Event Logging

Messages originate from the switch, from Enterprise Fabric Suite 2007, or from

the QuickTools web applet in response to events that occur in the fabric. This

chapter describes the following topics:

Understanding Severity Levels

Displaying Events using the Event Browser

Displaying the Events Using the Command Line Interface

Configuring the Event Log

Archiving and Downloading the Event Log

Configuring Port Alarm Thresholds

Understanding Severity Levels

Events are classified by the following severity levels:

Table 2-1. Event Serverity Levels

Severity Level Description

Fault Describes events that may require assistance from your autho-

rized maintenance provider. Each fault event has a corresponding

alarm message.

Alarm Describes events that are disruptive to the administration or oper-

ation of a fabric and require administrator intervention. Alarms are

always logged and always displayed on the screen. Alarm thresh-

olds can be defined for certain port errors, allowing you to custom-

ize the point at which an alarm will be generated.

Critical Describes events that are generally disruptive to the administra-

tion or operation of the fabric, but require no action.

Warning Describes events that are generally not disruptive to the adminis-

tration or operation of the fabric, but are more important than the

informative level events.

Informative Describes routine events associated with a normal fabric.

2 – Events and Event Logging

Displaying Events using the Event Browser

2-2 59060-06 A

Displaying Events using the Event Browser

Both Enterprise Fabric Suite 2007 and QuickTools have an event browser that

displays a list of events generated by the switches in the fabric and by the

applications themselves. Event browser messages are permanently discarded

when you close an Enterprise Fabric Suite 2007 or QuickTools session; however,

you can save these events to a file on the workstation before you close the

session and read the file later with a text editor or browser.

The information in the event browsers is presented in the following order: severity,

time, source, type, and description of the event. The maximum number of entries

allowed on a switch is 1,200. Both the Enterprise Fabric Suite 2007 and

QuickTools event browser can contain a maximum of 10,000 event messages.

Once the maximum is reached, the event list wraps, and the oldest events in the

event list are deleted.

Event browser entries from the switch use the switch time stamp. Event browser

entries from Enterprise Fabric Suite 2007 and QuickTools use the management

station and workstation time stamps, respectively. You can filter and sort the

contents of both event browsers.

The Event Browser begins recording when enabled and Enterprise Fabric Suite

2007 or QuickTools is running. If the Event Browser is enabled using the

Preferences dialog, the next time Enterprise Fabric Suite 2007 or QuickTools is

started, all events from the switch log will be displayed. If the Event Browser is

disabled when Enterprise Fabric Suite 2007 or QuickTools is started and later

enabled, only those events from the time the Event Browser was enabled and

forward will be displayed.

Displaying the Events Using the Command Line

Interface

When you log into a switch through Telnet, the command line interface

automatically displays the alarm history. You can use the Show Alarm or

Show Log command to display the alarm history at any time. New alarm

messages are displayed in the command stream as they occur.

2 – Events and Event Logging

Displaying the Events Using the Command Line Interface

59060-06 A 2-3

In the CLI, each message has the following format:

[ordinal][time_stamp][severity][source][message_ID][message_text]

Here is a sample of an informative-level message from the Switch source:

[1][Wed May 26 12:30:29.965 UTC 2004][I][8400.0022][Switch][Successful login user

(snmp@IB-session6) with admin privilege]

For more information about the CLI commands, refer to the Command Line

Interface Guide for your switch.

Table 2-2. Event Log Message Format

Component Description

[ordinal] A number assigned to each message in sequence since that last

time the alarm history was cleared.

[time_stamp] The time the alarm was issued in the format

day-month-hh:mm:ss:ms-yyyy. This time stamp comes from the

switch for events that originate with the switch, and from the

workstation for events that originate from Enterprise Fabric Suite

2007.

[severity] The event severity: A–Alarm, C–Critical, W–Warning, I–Informa-

tive.

[source] The program module or application that generated the event.

Sources include Zoning, Switch, PortApp, EPort, Management

Server. Alarms do not include the source.

[message_ID] A number that identifies the message using the following format:

category.message_number

[message_text] The alarm message text

2 – Events and Event Logging

Configuring the Event Log

2-4 59060-06 A

Configuring the Event Log

You can customize what events are recorded in the switch event log using the

Set Log command. With the Set Log command, you can filter the events to be

recorded by component, specific ports, and severity level. You can choose from

the following component events:

E_Port events

Management server events

Name server events

Port events

Switch management events

Simple Network Management Protocol (SNMP) events

Zoning events

For more information about the CLI commands, refer to the Command Line

Interface Guide for your switch.

Archiving and Downloading the Event Log

You can use the CLI to create a file on the switch that contains the most recent

1200 entries. This file can then be downloaded to the workstation using FTP. To

create and download a log file, do the following:

1. Log into the switch through Telnet and create an archive of the event log

using the Set Log Archive command.

SANbox #> admin start

SANbox (admin) #> set log archive

This creates a file on the switch named logfile.

2. Open an FTP session on the switch and login with the account name images

and password images. Transfer the file logfile in binary mode with the Get

command.

>ftp ip_address

user:images

password: images

ftp>bin

ftp>get logfile

xxxxx bytes sent in xx secs.

ftp>quit

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