Prowise PW.1.17055.0001 Manual de usuario
This user manual applies to the Prowise Touchscreens with the following model numbers:
- 55": PW.1.17055.0001
- 65": PW.1.17065.0001
- 75": PW.1.17075.0001
- 86": PW.1.17086.0001
1. Index
1. Index 2
2. Important safety instructions 4
2.1. Safety 4
2.2. Placement 4
2.3 Repair 5
2.4. Environment 5
2.5 Recycling and disposal 6
Packaging 6
Device 6
Batteries 6
3. Installation 6
3.1. Place of installation 7
3.2. Cabling 7
3.3. Wi-Fi module 8
3.4 Install the OPS PC module 9
4. Becoming familiar with your product 11
4.1. Product Specifications 12
4.2. In the box 17
4.3. Product overview 19
4.4. Touchscreen control 21
4.5. The control button 22
Control button 22
4.6. Microphone 23
4.7. NFC card reader, remote control receiver and sensors 23
4.9. ProWrite® technology 24
4.10. Cleaning 25
5. Getting started 26
5.1. Turn the touchscreen on and off 26
Enable 26
Disable 27
Shut down automatically 27
5.2. Starting your device for the first time 28
5.3. Connecting to a network 29
Ethernet 29
Wi-Fi connection 29
5.4. Adjusting the volume 30
6. Prowise Central 31
6.1. Prowise Central home 31
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6.2. The Prowise Central menu 32
7. Changing the settings 33
8. OTA updates (over-the-air updates) 33
9. Remote control 34
9.1. Schematic overview and explanation of the buttons 34
9.2. Angle at which to use the remote control 36
9.3. Replacing the batteries of the remote control 37
10. Connecting auxiliary equipment 38
10.1.1. HDMI 38
10.1.2 VGA 39
10.1.3 DP 39
10.1.4 AV 39
10.1.5 USB-C 39
10.2. Connecting the Prowise touchscreen to audio equipment 40
10.2.1. Connecting headphones 40
10.2.2. Connecting an amplifier 41
10.2.3. Connecting using the HDMI port (ARC) 42
10.2.4. Connecting using the HDMI port (CEC) 43
Appendix 44
RS232 protocol 44
Serial Port Settings 44
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2. Important safety instructions
2.1. Safety
●Never open the housing of the touchscreen! You can get an electric shock or cause a short circuit.
●Do not use the touchscreen during thunderstorms and unplug the power cable to avoid damage due to
a lightning strike.
●Make sure your touchscreen does not get wet! This could lead to a short circuit and electrocution
hazard. Do not install the device close to water and do not place objects containing liquid on or next to
it.
●A high volume level can cause permanent hearing damage. If the device is used at high sound volume
for an extended period of time, it can cause hearing damage to the listener.
●Use only the components and accessories supplied by Prowise.
●Always turn off the touchscreen and unplug it from the electrical outlet when changing a module.
●Do not insert objects into the openings of the touchscreen that are not intended for this purpose. This
can cause short-circuit or even fire.
2.2. Placement
●We recommend not to install the touchscreen yourself or by a third party. Let Prowise or a certified
Prowise partner install or mount the touchscreen to avoid possible damage. Prowise can not be held
responsible for any damage or injury caused by incorrect installation by third parties. Damage due to
incorrect installation by third parties will not be covered by the warranty.
●Do not install or place the touchscreen onto an unstable wall or floor.
●Do not use the touchscreen in an industrial environment where it will frequently get exposed to
vibrations and dust.
●Do not place the touchscreen close to equipment that generates heat.
●Make sure that all ventilation openings, located at the back of the touchscreen, stay uncovered, so hot
air can escape.
●Only connect the touchscreen to an earthed electrical socket.
WARNING!
Please read this user manual and
the safety instructions (separate document) carefully
before using the Prowise touchscreen. Follow the warnings stated on the device, the user manual and
the safety instructions. Always keep the safety instructions and the user manual within reach.
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2.3 Repair
Never repair the touchscreen yourself!
Always contact Prowise or a certified partner in case of a defect, to avoid damage. Contact information can be
found at: www.prowise.com/en/contact.
2.4. Environment
●Unplug the power cable if the screen will not be used for an extended period of time.
●The power consumption in standby mode is <0.5 watts.
●The Prowise touchscreen is ENERGY STAR-certified.
●When the touchscreen is no longer usable, it can be disposed of at a designated collection point.
WARNING!
Warning for electrified parts! Never open the housing of the touchscreen! You can get an
electric shock, cause a short circuit or even a fire. This can cause injuries or damage to yourself
and/or the touchscreen.
PLEASE NOTE!
When WOL (wake on LAN) and WOS (wake on source) are enabled, the energy
consumption in standby mode increases!
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2.5 Recycling and disposal
If you have questions about the correct disposal of your touchscreen, please contact Prowise or a certified
partner.
Packaging
The device is packaged to prevent transport damage. Packaging is made of resources that can
be reused or recycled.
Device
Do not dispose of the device together with the household waste at the end of its lifespan. Ask
about the possibilities for an environmentally friendly and responsible method of disposal in
accordance with the WEEE guidelines.
Batteries
Depleted or defective batteries do not belong in the household waste. Dispose of them at a
collection point for empty batteries. The remote control uses 1.5V AAA batteries.
3. Installation
A Prowise certified mechanic will install the Prowise touchscreen on delivery and will ensure the screen is ready
for use. We do not recommend it, but if you or someone else wants to install the screen, then please follow the
steps below:
●Do not install the touchscreen alone.
●Use a certified Prowise wall bracket to install the Prowise touchscreen on a wall.
●Use a Prowise VESA bracket when assembling the screen on a Prowise lift system.
●Please ensure the wall is strong enough to carry the weight of the touchscreen.
●Connect the cables (which cables you require depend on the external devices you use or other external
sources like a lift system).
●When using a PC module, make sure that the module is placed correctly and is locked. Install the PC
module as described in the chapter ‘Install OPS PC module’.
●Make sure to only connect the power cable when the above elements have been connected and only
use the power cable supplied by Prowise.
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3.1. Place of installation
Please follow the instructions below, these will help guarantee reliable functioning and a long lifespan of your
touchscreen.
Keep the touchscreen and all connected devices away from water and avoid dust and heat. Do not place the
touchscreen near devices which produce heat or in the vicinity of water. Non-compliance with these instructions
can lead to faults or damage to the touchscreen.
The Prowise touchscreen can be used at an ambient temperature from 0 °C to +38 °C (32 °F to 100,4 °F) and
relative humidity from 10% to 90% (without condensation).
When switched off, the touchscreen can be stored at a temperature from -20 °C to 60 °C (-4 °F to 140 °F) and
relative humidity from 10% to 90% (without condensation).
Install the touchscreen on a stable, vibration-free floor/wall to avoid damage to the touchscreen. Make sure that
all of the ventilation openings, located at the back of the screen, stay uncovered, so hot air can escape.
3.2. Cabling
Only use the power cable supplied by Prowise to connect the Prowise touchscreen to the mains power supply.
The touchscreen must be placed close to the electrical outlet and the electrical outlet should be easy to reach.
Cables should not be laid in the walkway to avoid anyone stepping on them or tripping over them. To avoid
damage to the cables, do not place any objects on the cables. Prevent electrical overloads when using a
distributing plug, as this can lead to a short circuit.
CAUTION!
Prowise can not be held responsible for any damage or injury caused by the incorrect installation
of the touchscreen done by third parties. Damage to the touchscreen, caused by incorrect installation by
third parties is not covered by the warranty. Always contact Prowise or a certified partner if you have any
questions about the installation.
Warning!
Disconnect the power cable during a thunderstorm. For extra safety, we recommend using an
overvoltage protection device, to prevent the touchscreen from sustaining damage as a result of power
surges or lightning strikes.
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For extra safety, we recommend using a surge protector to prevent the touchscreen from sustaining damage as
a result of power surges or lightning strikes.
3.3. Wi-Fi module
The Prowise touchscreen is equipped with a Wi-Fi module. Follow the steps below to successfully install the Wi-Fi
module.
CAUTION!
Only plug the power cable into grounded electrical outlets with AC 100-240V ~50/60Hz. If you
are not sure about the power supply at the installation location, consult your energy company.
HAZARD WARNING!
Choking hazard. This product contains small parts that form a choking hazard
for children. Keep this product out of reach for children when not installed into the touchscreen.
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3.4 Install the OPS PC module
Follow the steps below to install the OPS PC module:
(Please note the OPS PC module is optional)
WARNING!
Please make sure the power cable of the Prowise touchscreen is disconnected before
installation.
CAUTION!
Please ensure the power cable is not connected to the main power supply while installing
the OPS PC module.
1. Unscrew the screws
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2. Remove the cover plate
3. Insert the OPS PC module into the slot
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