Provision BODYCAM 4 Manual de usuario

USER GUIDE

provisionusa.com

01/12/2021

BODYCAM 4

PRO-VISION®

BODYCAM 4 USER GUIDE

provisionusa.com

Thank you for choosing PRO-VISION!

IMPORTANT NOTICES

PRO-VISION tries to ensure that the information provided in this document is as comprehensive as

possible at the time of publication. However, because of PRO-VISION’s drive to provide the best products

through continual improvement, PRO-VISION reserves the right to update the information in this

document at any time without prior notice.

are the exclusive property of PRO-VISION, Inc. and may not be copied, reproduced, or translated to

another language without permission.

PRO-VISION provides no warranty of any kind with regard to this material, including, but not limited to,

the implied warranties of merchantability and fitness for a particular purpose. PRO-VISION shall not be

held liable for errors contained within this document or for incidental or consequential damages in

connection with the furnishing, performance, or use of this material.

SOFTWARE AND FIRMWARE UPDATES

PRO-VISION is committed to the continual testing and improvement of our software and firmware. As

new revisions become available, these updates will be made available to your company; fees may apply

depending on your licensing agreement.

THIRD-PARTY PRODUCTS

PRO-VISION expressly disclaims all responsibility and liability for the installation, use, performance,

maintenance, and support of third-party products. PRO-VISION advised its customers to make

independent evaluations of such products.

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Tell us about your experience and how you are using your PRO-VISION products. Our team is dedicated

to providing the best product experience; we will try our best to accommodate any suggestions provided

into our future products and services.

MANUFACTURER CONTACT INFORMATION

PRO-VISION Solutions, LLC.

8625-B Byron Commerce Dr.

Byron Center, MI 49315

800-576-1126

www.provisionusa.com

For more information about PRO-VISION and its products, go to www.provisionusa.com or call us at

(800) 576-1126.

TABLE OF CONTENTS PRO-VISION®
 BODYCAM 4 USER GUIDE 
 provisionusa.com 
 Overview...........................................................................................................................................1
Introduction.................................................................................................................................1 
Documentation............................................................................................................................1
Camera Familiarization...............................................................................................................2
Setup.................................................................................................................................................3
Docking Station Setup................................................................................................................3
Software Setup...........................................................................................................................8
Camera Configurations...............................................................................................................8
Camera Registration...................................................................................................................9
Camera Mounting...........................................................................................................................10 
Rotating Garment Clip..............................................................................................................10 
Heavy Duty Magnet Mount.......................................................................................................10 
Molle Mount..............................................................................................................................11 
Epaulette Mount........................................................................................................................11 
Screw-to-fit Mount.....................................................................................................................12 
Screw-on Mount........................................................................................................................12 
Operation........................................................................................................................................13 
User Notifications......................................................................................................................13 
Covert Mode.............................................................................................................................15 
Mute Function...........................................................................................................................15 
GPS Location ...........................................................................................................................16 
Video File Names .....................................................................................................................16 
Remote Activation .........................................................................................................................17 
BODYCAM 4 ............................................................................................................................17 
Trigger Device ..........................................................................................................................18 
DVR-906LE In-Car System.......................................................................................................19 
RFID User Login.............................................................................................................................20 
Device Setup............................................................................................................................20 
RFID Tag Assignment ..............................................................................................................20 
User Login/Logout ....................................................................................................................21 
Care and Maintenance...................................................................................................................22 
Charging the Battery.................................................................................................................22 
Camera Date/Time ...................................................................................................................22 
Cleaning the Camera................................................................................................................22 
Camera Storage .......................................................................................................................22 
Firmware Updates ....................................................................................................................22 
Battery Replacement................................................................................................................23 
Technical Support..........................................................................................................................25 
Warranty.........................................................................................................................................25 
Radio Waves ..................................................................................................................................25 
 
Please read this manual carefully before use and keep it for future reference. 
Technical support is available Monday thru Friday from 8:00 AM to 5:00 PM EST for questions. 

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BODYCAM 4 USER GUIDE

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Overview

Introduction

The BODYCAM 4 camera and its accessories are a system to provide capture of video and audio events

with a battery-powered body-worn device. The camera is mounted to a user using one of the various

mounting options available and records both video and audio. Recording is normally initiated by the user,

but also can be initiated by a remote signal from another camera, vehicle DVR, or independent trigger

device. Recordings are stored securely on internal storage within the device. The user will place the

camera in a single or multi-unit docking station to charge the camera. Videos are transferred through the

docking station’s network connection automatically to the storage location. The transfer process and

storage location are dependent on the agency’s chosen software solution.

1. SecuraMax Cloud Video Management Software

With SecuraMax, the cameras are registered to the SecuraMax website and the cloud server

manages the transfer process, camera configuration, camera user assignments, and video

storage.

2. PV Transfer Software

With PV Transfer, the customer installs an application on their server to handle the management

of the transfer process, camera configuration, and camera user assignments. The server software

is linked to a storage location either on their server directly or their Network Attached Storage

(NAS) device. Video is reviewed through a local storage server or to a SecuraMax server.

The cameras have many configurable settings for recording, but there are four main recording functions

within the camera:

1. Event Recording: A user will manually start and stop Event Recordings using the camera’s front

event button.

2. Pre-Event: When enabled, the camera will begin recording to a buffer whenever it is powered on,

when a user initiates an Event recording with the button, the configured length of buffer before

the button press will be added to the start of the video.

3. Post Event: When enabled, the camera will continue Event Recording for a configured length of

time after the user ends the Event with the camera’s event button.

4. Background Recording: When enabled, the camera will begin recording to a non-event video

location on the camera; this video will eventually fill the camera’s internal storage and begin

overwriting itself. The overwrite process erases the oldest non-event video to make room for

more videos. Background videos are not transferred unless a specific time is requested through

the software.

Other notable recording features:

•In each of the modes above, the camera can be configured to record video only without audio.

•An option can be enabled to allow a user to mute the audio with a button.

•Recording resolution is configurable.

•Recording bit rate is configurable.

•Recording frame rate is configurable.

The camera provides status indicators for the various functions through a front LED, a top LCD display,

audible tones, and vibrations. Each of these indicators has configurable options to allow it to be suited to

the needs of the user.

Documentation

This guide covers the overall setup, configuration, and operation of the BODYCAM 4; other guides are

available to cover additional aspects of the system. All documentation for the BODYCAM 4 product family

is available at www.provisionusa.com/support.

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Camera Familiarization

Function

Action

Power On

Press and hold the Power button

for 3 seconds.

Power Off

Press and hold the Power button

for 3 seconds while the camera is

not recording Events.

Start Event

Recording

Double-press the Event button.

Stop Event

Recording

Press and hold the Event button

for 3 seconds.

Add Marker during

an Event

Single-press the Event button

while Event recording.

Mute or Unmute

Audio Recording

Press and hold F1 button for 3

seconds.

Enter or Exit Covert

Mode

Press and hold the F1 and F2

buttons simultaneously for 3

seconds.

Temporarily

Increase Display

Brightness

Single-press the power button to

increase the display brightness

for 5 seconds.

Recharge and Upload

Display

Cameras are inserted into a single or

multi-unit dock to charge the battery

and upload files.

The cameras will immediately begin

uploading once connected. The

camera’s display will show the upload

status and battery charge status. The

camera’s front LED ring will flash white

during charging and turn solid white

when fully charged.

The display will rotate

automatically from docked to

operational mode; it will

automatically dim after 10

seconds of inactivity.

Event recording initiated by button.

Event recording initiated by signal from another

camera.

Event recording initiated by signal from a car.

Audio is muted or disabled.

Covert mode is enabled (no sounds, vibration, or

front LED).

Battery status.

Battery is charging (when docked).

Pre-Event recording is active.

Background recording is active.

Camera remote activation signal is broadcasting.

Docking Connector

Lens

Display

Mount

F2 Button

Event

Button

Speaker

F1 Button

Microphone

Status LED

Power

Button

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Setup

New BODYCAM 4 cameras must be registered to the software before they can be used. Camera

registration requires that at least one docking station is setup and connected to a network with access to

the server.

Docking Station Setup

There are two different BODYCAM 4 dock offerings: a single bay dock and a 10-bay multi-dock. Both

docking station versions connect to power for charging the camera and Ethernet for offloading video.

Single Unit Docking Station

BC4-DOCK-S

•Secure magnetic camera docking

•Simultaneous charging and transfer

•USB-C Power input

•Direct network uploads, no PC required

•Mounting bracket for wall and vehicle

mounting

•Small Size

10-Unit Multi-Docking Station

BC4-DOCK-10

•10 cameras can charge and transfer

simultaneously

•Secure magnetic camera docking

•Direct network uploads, no PC required

•Secondary network port allows multiple

docks to connect through a single network

connection

•Integrated power supply for improved wire

management

•Wall mounting slots for optional wall

mounting.

Network Requirements & Considerations

The BODYCAM 4 system has very different offloading characteristics compared to previous generation

systems. Previous generations relied upon a USB connection from camera or docking station to a PC; the

BODYCAM 4 does not utilize USB, it can establish a direct network connection from the docking station

to the server.

Considerations:

•Each BODYCAM 4 device requires its own IP address when docked. The dock itself does not

have an IP address, but each bay has its own Media Access Control (MAC) address. The bottom

label of the docking station contains the list of MAC addresses for each bay.

•Dynamic Host Configuration Protocol (DHCP) should be used to provision the IP address and

network configuration for each device. Static IP addresses are not supported, as the devices

could be docked in various locations with different IP configurations. Each BODYCAM 4 docking

bay functions as an ethernet card, with its own MAC address. The multi-dock acts as a network

switch, routing each of the camera ethernet connections through a single connection to the

network. If you are planning to use the dock in a vehicle, additional steps may be required

depending on your in-vehicle setup, see Vehicle Network Configuration on the following page.

•The camera is capable of an upload speed up to 64 Mbps per device if not regulated by network

administrators. There is no Quality-Of-Service (QOS) control on the docking station or camera; it

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is not possible to set upload bandwidth restrictions on the devices. If your agency requires upload

bandwidth-limiting, it is recommended to deploy rate-limiting restrictions in your layer-3

networking infrastructure as needed. Your network switches will have an aggregated view of

devices and traffic; they can allocate all available bandwidth to a single device or small number of

devices when they are the only ones with uploads queued, while limiting the total bandwidth when

large numbers of devices are uploading at once. It is especially recommended to implement a

QOS if the internet connection’s upload speed is low; without QOS, camera uploads could use all

available bandwidth, preventing other services relying on the internet connections to stop

performing correctly.

•The network configuration requires the camera’s network interface to have a direct connection to

the server, use of proxy servers are not supported.

Security Requirements:

The BODYCAM 4 devices and docks are network-connected devices and should only be installed on

networks trusted by the agency in accordance with agency policy. DO NOT expose the BODYCAM 4

devices or docks directly to the Internet. The BODYCAM 4 devices and docks must be connected behind

a firewall or secure network to prevent unauthorized connections being initiated from the Internet or from

clients not trusted by the agency.

You may need some assistance from your IT department to set up the docking stations.

Firewall Configuration:

The BODYCAM 4 devices and docks do not require any incoming data ports for regular operation.

Outbound firewall ports must be opened for proper operation depending on the software used:

•SecuraMax Cloud: Port 443 (TCP) opened for outgoing traffic to your agency’s SecuraMax

Cloud instance. This is used to upload data to SecuraMax using the HTTPS protocol.

•SecuraMax Server: If you are using a self-hosted instance of SecuraMax and will be transferring

files over the Internet from a site that is not on the same LAN as your server, Port 443 (TCP)

must be opened for outgoing traffic to your server’s external address. This is used to upload data

to SecuraMax using the HTTPS protocol.

•PV Transfer: If you are using the PV Transfer software included with the ECB software license to

transfer files over the Internet from a site that is not on the same LAN as your server, Port 5004

(TCP) must be opened for outgoing traffic to your server’s external address. This is used to

upload data to the server using the HTTPS protocol.

Note: 5004 is the default port for PV Transfer and can be changed during software setup.

•Firmware: The cameras check and download firmware from https://firmware.provisionusa.com. If

your device is not updating, ensure that this URL is accessible through the firewall.

•Date/Time: The cameras synchronize time with a NTP time server at https://us.pool.ntp.org. If

your device is not synchronizing time, ensure that this URL is accessible through the firewall.

Vehicle Network Configuration:

To connect a BODYCAM 4 dock in a vehicle, the dock must be connected to an in-vehicle 4G router via

ethernet, or to a laptop with a 4G connection via Ethernet.

In-Vehicle Router:

Connect an Ethernet cable from the Ethernet port of the docking station to an open

Ethernet port on the in-vehicle router. The router will then assign the camera and IP. Test

the setup by docking a configured camera while the router is powered on and connected

and then ensure that the camera gets a network connection.

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Windows Laptop with 4G connection:

Connect an Ethernet cable from the Ethernet port of the docking station to an open Ethernet port on

the in-vehicle laptop. The connection from 4G to the Ethernet will need to be shared within Windows

Internet Connection Sharing (ICS).

1. Open the Windows Network and Sharing Center and choose “Change adapter settings” on the

right.

2. In the Network Connections window, right-click on your 4G Cellular connection and choose

“Properties”.

3. In your devices “Properties” window, choose the “Sharing” tab. In “Internet Connection

Sharing”, check the box next to “Allow other users to connect through this computer’s Internet

Connection” and then choose your “Ethernet” adapter that is connected to the docking station.

4. Click “Ok” to save the sharing properties and begin using Internet Connect Sharing. The dock

should now get an IP address from the laptop; the IP address will be on the default range of

192.168.137.xxx.

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Single Dock Mounting

The single dock can be placed on the desktop or can be mounted directly to a surface or with the

included mounting bracket.

Desktop Placement:

Place the dock directly on the surface with the top arrow facing the user’s position so the camera’s top

display is orientated correctly when docked.

Surface Mounting:

The dock can be directly mounted to a surface such as a vehicle

console or shelf. Locate the dock with the top arrow facing the

user’s position so the camera’s top display is orientated correctly

when docked. There are four screw holes in the bottom of the dock

for mounting; the included mounting bracket can be used as a hole

template for marking and drilling the holes. Use four of the

included mounting screws to mount the dock to the surface.

Bracket Mounting:

The dock can be mounted at a right angle to a mounting surface using the included right-angle mounting

bracket; the bracket can be used in multiple configurations to mount the dock. Locate the dock with the

top arrow facing the user’s position so the camera’s top display is orientated correctly when docked. The

bracket can be mounted with the right angle upward or downward, it can be mounted flush or extended,

and it can be mounted on the side, front, or back.

Single Dock Connections

The single dock can be used for charging only or for both charging and

video offload. For charging-only applications, only the USB-C charging

cable needs to be used and the Ethernet port can be left disconnected.

Power: Connect the included USB-C cable to the USB-C port on the side of the

dock and connect the USB Male connector to the USB wall charging

adapter.

For fastest charging, use only a 2.0A USB charging adapter; smaller

current adapters will take longer to charge the camera.

Network: Connect the included Ethernet cable to the LAN port on the side of the

dock and the opposite end into an active Internet port on your network.

AMPS Mounting Hole Pattern

1.2” 30mm

1.5” 38mm

Side Mounted

Front/Back Mounted

Extended Front/Back

Mounted

Downward

Upward

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Multi-Dock Mounting

The multi-dock is commonly placed on the desktop or flat shelf; its weight and

rubber feet will hold it in place during docking and undocking.

The multi-dock has screw slots on the bottom for attaching to a surface or wall

mounting. The slots are spaced 6” (15 cm) apart left to right and spaced 10.25”

(26 cm) apart front to rear. If mounting the dock vertically, orient it with the

cables exiting the top so the camera’s top display is orientated correctly when

docked.

Multi-Dock Connections

The multi-dock can be used for charging only, or for both charging and video

offload. For charging-only applications, only the power cable needs to be used

and the Ethernet ports can be left disconnected.

Power: Connect the included power cable to the power port on the rear of the

dock and connect the opposite end to a standard power outlet.

Network: Connect the included Ethernet cable to one of the LAN ports on the rear of the dock and the

opposite end into an active Internet port on your network. There are two Ethernet ports on the

rear of the dock; both ports are LAN ports and function the same. After connecting one port to

an active Internet connection, the second port can be used as a pass-through to continue to

another docking station (single or multi), to a PC, or to another network device. This allows

multiple docking stations to be connected to a single available Internet port on the network. It is

important to note that continued chaining of devices will reduce the overall upload speed of the

docks because all the data is passing through the first Ethernet cable. For maximum speed,

connect each dock directly to a Gigabit Ethernet port on your network.

Power

Ethernet

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