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Troubleshooting
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Code
E01
E02
E03
E04
E07
E08
E09
E10
H01
M1 overcurrent protection
M2 overcurrent protection
M3 overcurrent protection
M4 overcurrent protection
M1 hall error
M2 hall error
M3 hall error
M4 hall error
Over heat / Duty
Cycle protection
All columns stop moving and remote displays E01-E04. Ensure that the total
weight capacity of the lifting columns has not been exceeded and that no
obstacles obstruct the movement. Press any key and remote will display RST,
initiate the Reset Procedure. If the issue persists, disconnect and reconnect all
of the lifting columns, including the main power. Repeat the Reset Procedure.
All columns stop moving, remote displays H01 (if LED screen available). Allow
the system to rest for 16 minutes, use normally. Follow the Duty Cycle rating to
ensure no issues arise from overheating.
All columns stop moving and remote displays E07-E10. Ensure that all columns
are still properly connected to the control box. Check to see if any cables have
been damaged. Press any key and remote will display RST, initiate the Reset
Procedure. If the issue persists, disconnect and reconnect all of the lifting
columns, including the main power. Repeat the Reset Procedure.
Description Solution
Error Codes (remotes with LED display)
Problem
Remote LED
is off.
Lifting columns do
not move when
motion control
buttons are
pressed.
Lifting columns
travel at a
significantly slower
speed than rated
specification.
Unusual noise
during travel.
Lifting columns
stop abruptly
during travel.
Lifting columns
are not level.
Low power mode
activated Press any button on the remote and LED will activate.
Disconnect and reconnect the RJ-45 remote connector.
Ensure connection is secure and cable is not damaged.
Follow "Setting Limit Switches" instructions to remove the programmed
limit (FLTCON-02 only). If maximum or minimum height limit has been
reached, please move the system in the opposite direction.
Disconnect and reconnect the Lifting Columns,
Control Box, AC Power, and Remote.
Ensure weight capacity has not exceeded the maximum load rating.
Ensure weight capacity has not exceeded the maximum load rating.
Ensure there are no obstacles in the path of the lifting columns. If
the movement continues to fail, initiate the Reset Procedure.
Disconnect and reconnect all cables (Lifting Column, Control Box,
AC Power, and Remote), then initiate the Reset Procedure.
Connection issue
Weight issue
Weight issue
Obstacle
Out of sync
Limit switch reached
Connection issue
Description Solution
Troubleshooting Guide