
Step 9: General care & precauons FAQ’s
Once the awning is installed, it is important to note
how to properly care for the components, to make
your awning work as long and eciently as it can. The
awnings are constructed from weather resistant powder
coated metal and hard-wearing polyester fabric, and
are designed to give many years of service. Stains and
bird droppings etc. can easily be washed or sponged
away, and should not be le for prolonged periods. The
awning should always be retracted in severe weather
condions.
The hook sha, gearbox and joints on awnings should be
sprayed with silicone in order to lubricate (4-6 months).
WD-40 can also be used instead of silicone.
Framework of the awning should be cleaned at least
once every year, with a so cloth or sponge and warm
water.
Fabric on the awning should be cleaned at the very
least once every year. By using a mild detergent with
warm water and a sponge or so cloth, the fabric can
be wiped and marks can be removed making the awning
look like new.
Winter storage bags/rain covers:
The winter storage bag keeps your awning in prisne
condion whenever it is not being used, either during
the winter months or for any long period of me,
signicantly extending the life of your awning. Available
from your supplier.
The fabric is made from hard wearing, waterproof,
rot-proof, PU and UV stabilised 300gsm polyester and is
easy to sponge clean. It is 100% waterproof fabric so you
can cover up your awning on wet winter days.
winder handle to manually project and retract the
awning.
B. The receiver box is faulty – remove the cover lid
and make sure the LED lights are on when you use the
zapper. If it doesn’t light up then the box is faulty.
C. Check the cables are wired in correctly (loose wires
etc.)
D. Use the side buons on the receiver box, if the
awning operates then the remote control zapper isn’t
correctly programmed. View Step 6.
E. None of the above, motor is faulty.
6. How far can I operate the awning with a remote
control zapper?
Approx 15-20m radio frequency (RF) remote control
zapper (also goes through walls)
7. Can I control how far the awning opens?
The electric awning will stop automacally at the preset
maximum extension. It will also stop automacally when
fully retracted. If you wish you can posion the awning
at any point between max extension and fully retracted
by pressing the buon while the awning is extending or
retracng.
8. What is this green sck for? To adjust extension,
retracon points
On the le hand side of the motor – inside the cassee
you will nd 2 adjustment holes (White and Red) Use
the green sck provided with the awning.
White = Retracon point: If for example the awning
doesn’t retract back in properly and has a 1-3 inch gap
then adjust the white hole to + clockwise. 50cm gap you
will need to turn approx 40 turns.
Red= Extension point: For example if the awning fabric
sags and projects too far then adjust the red hole
towards – minus which is an clockwise.
FAQ’s
1. The arms aren’t straight when its fully extended, is
that right?
The arms are designed to remain at an angle when fully
extended, this is for extra stability.
2. Is it possible to remove the winder handle o the
awning?
Yes, you can unhook the winder handle and store it
when not in use.
3. The fabric is sagging, how can I solve this problem?
Check and make sure the awning isn’t over extended
(the fabric will feed from the boom of the roller, if you
over extend the awning and fabric will sag. The fabric
should always feed from the top of the roller.)
Refer to Step 8 to adjust the extension points.
4. My awning doesn’t retract back in properly, what
can I do?
Check and make sure the arms are levelled. (A spirit
level is located on front bar. View step 5.)
5. My awning doesn’t seem to project or retract
anymore when I press a buon on the remote control
zappers, what is the problem?
A. Due to safety precauons the motor will cut o (if
the user keeps projecng it back and forth) it will not
operate for another 15-30 mins. Leave it and use the